Larissa was wonderful with my laser hair removal for underarms and full Brazilian. Very eloquent in her techniques and movements. She really focused on my troubled areas. Checked in with me several times during the procedure to make sure I was feeling well and the pain was not too much. Highly recommend. I'm super satisfied with the services. Thank Larissa! read more

This review is strictly for coolsculpting. First off I just asked for a price quote and they called me nonstop for a couple of weeks. Also their pricing is totally deceiving. I had no idea I had to pay separately for applicators. I paid $5000 in total for 3 sessions. I got cool-sculpting done on my chin. It was very uncomfortable and a boring and long process. My first session I noticed my chin loose and worst looking. My 3 sessions seemed to make my double chin worse. It seemed to have just made my skin droopy. My advice is to just get Lipo it costs about the same with instant results. They sell you on non invasive but honestly they don't deliver and actually made it worst for me. read more

Yelp removed my review since I included wording, "ghetto". Here's revised feedback: Do a research on Laser Away on complaints before committing to a package. Once you pay for a package, that's it. No return/no refund regardless. They started scheduling random appointments and they will bill you if you don't up within 5 minutes. Just research all the complaints online. read more

The nurses are all amazing and very attentive with their clients. The nursing staff always has great communication and cares about the experience of the patient! Over my 2 years at Laser Away, I had all phenomenal nurses! The receptionist at the Brea location is unfriendly. I did not mind the somewhat off putting encounters checking in and booking my treatments, being put on hold for long periods, until I was given a lecture for being 7 min late for my final appointment. While I understand the need to keep appointments on track, the receptionist told me next time she's just cancelling me. There was no one in the waiting room and my appointment was a 10 minute long laser appointment that I would have gladly waited for due to being late. The nurses provide the luxury experience you expect, so 5 stars for them! read more

Nurse Trisha was awesome! She explained everything to me for my first Potenza treatment to my face. The procedure went great. I will do a total of 3 treatments, which was recommended. Looking forward to seeing the results. This picture is taken 7 hours after treatment. read more

LaserAway - 7 hours after Potenza treatment at Lasor Away in Brea. Aloe + Vitamin C - Tattoo Removal Near Me - Brea, California

Here we go again. It's been almost a year and now I have a debt collector calling me saying I owe LaserAway money lol. After months of chasing after them and messaging them on instagram Facebook phone calls emails to every person I can I find in the company I thought I finally had things resolved with them. I just called the Brea location to speak to the manager shantall about it and she said since I'm threatening (because I mentioned my lawyer) she said I'm threatening and she hung up in one second. DO NOT GO HERE. After months of back and forth they couldn't just let me pay off my service and live in peace. BTW-- my first review had screenshots from other websites that were filled with complaints about LaserAway but they got deleted. Just look up LaserAway scam and you'll find them read more

I want to share my experience with the LaserAway location in Brea, specifically regarding the director, Jonathan. I signed up for a Botox/Potenza treatment package, and as it was my first time receiving Botox, I unfortunately experienced severe side effects, including full-body aches and a fever. I realized these treatments were not suitable for me and decided to discontinue the package. When I called to cancel, Jonathan informed me that the payments could not be canceled because it was a package, but he offered to apply the remaining balance as store credit toward other services. I explained that I was not interested in additional services and was willing to pay for what I had already received. Despite this, he repeatedly insisted that he could not accommodate my request and compared my situation to buying a car. When I mentioned possibly contacting the BBB, he directed me to speak with the finance department. I found this misleading and confusing, as it seemed he was trying to dissuade me rather than providing accurate information. I understand that he is a salesperson and his job is to sell services, but when I pointed out my concerns, he said I had insulted him and hung up. Ultimately, the finance department was able to adjust the package loan without any issues. This experience makes me concerned that Jonathan is intentionally providing misleading information to customers for his own gain, rather than prioritizing their needs. UPDATE: I originally spoke with a kind and helpful woman named Mandy from the finance department who quickly resolved my issue in just a few minutes. I was very thankful and impressed with her customer service. However, this experience also proved to me that Jonathan had lied when he told me it was impossible to cancel my package of services. The following day, I called LaserAway to make sure a complaint was filed against Jonathan. To my surprise, Mandy called me back with a completely different story, saying Jonathan had personally gone to her to make a "special exception" for me -- something they never do. That felt like gaslighting. If this really was some amazing one-time exception, why didn't Jonathan mention it during our call instead of arguing with me and hanging up? Why didn't Mandy mention that to me in the first place, instead of making it sound like it was routine? To add to the frustration, Jonathan repeatedly compared buying a package at LaserAway to buying a car. But when I said I understood he was a salesman and had to sell services, he acted offended and called it "insulting." Then he abruptly hung up on me. Why would someone who hangs up on a customer supposedly go out of their way to make an extraordinary "exception" for them? It doesn't add up. This whole experience has felt dishonest and manipulative. Be careful -- they will sweet-talk you into signing packages, but at the end of the day, they just want your money. I later found out my friend is getting laser hair removal elsewhere for thousands of dollars less. I really regret not shopping around first. read more

I left a review over a year ago and I am changing my review 1. because of the improvement on customer service. Ayat is the best on it. I believe when folks feel heard and appreciated everything is different and Ayat really is on top of that. 2. The reason I stayed around after my bad experience was because I had the best experience with the Santa Clarita location. Customer service is excellent, Nurse Jessica and Marcella are THE BEST. So it was difficult to transition to a new location where the exceptions were high! However, at the moment I had really good experience at Brea with Nurse Megan very nice! read more

FYI. They don't inform you that you may need lifelong treatments! I had 9 laser treatments in my pubic area and various other places. After 9 treatments on pubic are, I informed them that nothing has changed. In fact it seems worse. They were very rude about it and told me I need to finish the last two and then they would evaluate me for more. On their sales pitch they make it seem like after three treatments. You're gonna see a dramatic change.!!!!! I'm assuming in some people yes but in other cases, that would be a no. It's very expensive. Some technicians seem like they don't really know what they're doing and after they get your money, they treat you totally different. When I was there I was looking at the screen, and the girl was not aware of it and it's pretty much all about sales, sales, sales . I get it every business needs to make money. I just feel as though they don't give you the straight up facts! read more

A friend of mine referred me to LaserAway and I am so grateful. I went in today for the Xeomin ( I went to a different place for Botox 2 times prior) and Jenny who was my injector was so informative on what she'd be doing and really took the time to explain things. I literally could have feel asleep itvwas that seamless.Though I won't see my results for a few days I am already pleased. Make sure to check them out. I went the the Brea location but they have many ro choose from. Till next time Jenny & LaserAway. read more

I have dark hair with white skin- The treatment worked extremely well even after one appointment. The specialist that helped me was very sarcastic in the best way possible when I asked questions. I would highly recommend that people choose LaserAway for their laser treatments. read more

Today was my third session for my Brazilian laser hair removal. Nurse Trisha did my service today and I feel she has been the most attentive nurse I felt she took a little longer to make sure that she was thorough with the entire area. I began seeing results after my first session. read more

The experience was fantastic. Everyone was very helpful and kind. The entire process went very fast and there was no discomfort. Great location and the cleanliness was wonderful. read more

I have purchased packages to remove 2 tattooes from my back. I had 4 sessions so far and I am seeing great results. I don't get numbing cream and just ask to put ice pack before the treatment (and yes it hurts like h*ll) but it has been easy to get my appointments scheduled and i am in and out within 10-15 min. I had few different nurses (today I had Kristen) and they all take time to explain and answer any questions you have. I also find the front staff personable and helpful. I love that this place is walking distance to my house. read more

I was late to my appointment but Jessica managed to fit me into her schedule and did a complete treatment. Thank you Jessica.

I went in today for my first session on my Brazilian. Everyone there was extremely welcoming . Nurse Trisha helped me out and she was amazing ! I had a couple of questions in regard to my procedure and she was super helpful. Definitely recommend this place to anyone looking into laser. They also help you would payment plans. Loved this place ! read more

I love the girls there! I knew them from the Cerritos location so it felt like home away from home They were all so patient with my drama love them! read more

The way the staff makes you feel is so worth coming here. They explain and recommend the best treatment for your concerns

Be aware of these scammers I purchased 6 full body laser treatments. Since full body treatment cannot be done in one day, my treatments were split into upper and lower body, which were mostly done on conductive days. After my 5th treatment they are saying my upper body treatments have been completed and only one lower body treatment remains. I proved to them (with dates) that I have only had 5 treatments, I went back and forth via emails and now they have stopped replying to my emails. When I go to the location, they say I need to talk to the higher authorities via email. Stay away from paying them upfront for any packages. read more

I came to the Brea location & started my first session of clear & brilliant yesterday & it went really well! The staff were very attentive & kind! I was assisted by Kayla who was so sweet & caring, she asked me what I wanted to target with the treatment & for me it's scarring. Kayla suggested micro needling to assist me in my goals & informed me about the current promotions! I really appreciated her help & her positive attitude made all the difference being that I was kind of nervous! Arlene the nurse, was also kind and attentive! She was very considerate and told me if I felt too much heat from the laser to let her know! Overall I handled the laser pain pretty well probably because Arlene used the lowest setting to ease me into it, overall I recommend this location & I had a great first time at LaserAway! read more

I had laser hair removal I prefer the Brea location over Fullerton. The staff at the front desk of both locations are really nice, and nurse Sara at Brea was also great. It's expensive, and I think you can get the same service at a better rate elsewhere. However, if you manage to catch one of their deals, it becomes a lot more reasonable. read more

When I purchased the Thermage treatment I was informed that I would be receiving 300 pulses. The issue I'm having is the clinician applied 2/3 of the treatment to the right side of my lower face and the balanced was applied to my left side. Mind you, both sides of my face looked very similar. Alert! Make sure you know exactly how many pulses you are purchased and clarify with your clinician the distribution of treatment! read more

I've been to this location a number of times and always have a positive experience. Today I was treated by Alexa and she was great! She asked me questions and explained her recommendation to make sure I got the results I wanted. Professional, friendly, fast, and great results. Highly recommend this location and especially Alexa! read more

I purchased the Thermage treatment. I paid for full face, neck and eye area. I went to LaserAway Brea for my Treatment. Starting with they said my name wrong with someone Elsa name. After treatment started, they asked me to move to another room during treatment already start because another person needed this room. So, I felt they are not professional at that point already. Then I went to another room and they continued the Treatment. The wired thing is I don't feel any heat or pain from the treatment at all. I just feel something touching my face, that's all. They even ran out the cream for machine or something, so I had to wait again for the refill. I'm not sure that mechanic was working because I had a few treatments before I came to LaserAway, and it definitely feels something... After the nurse said the treatment was done, so I asked about eye area, the nurse she cannot do the eye area.... What!!! She said it is dangerous....I think this place is full of scammers. Starting from the sale name Summer to the nurse who has not prepared for the treatment. I can't believe it..Sale person said that they can do eye area, but they nurse said they cannot do eyes area. I still have a text message that I talked to the sale, name: Summer. Very bad experience at LaserAway. read more

LaserAway - Treatment I purchased was different from what got from treatment. - Tattoo Removal Near Me - Brea, California

Best experience ever with nurse Caresse!!! She was patient, detailed and has a special way of making you feel less pain and relaxed!!! Highly recommended her!!! read more

LaserAway - Amazing !!! - Tattoo Removal Near Me - Brea, California

Going on two years ago getting service.. and I'm extremely happy with my results and care I get ..

I had a great experience with Alexa. She was super nice! It was my first time at LaserAway. The facility was extremely clean and nice. The staff were great. Highly recommend! read more

Great service! Excellent and prefectural nurses, they have great deals through the year and offer financing with zero interest for two years. read more

LaserAway - Great service! Excellent nurses! Good products and they have good deals through the year. - Tattoo Removal Near Me - Brea, California

I been going to Laser Away for about a year now getting laser hair removal and other services. I initially started with full body laser hair removal and from there have received cool sculpting and recently micro needling. My experience so far with Laser Away has been great! And I have loved my results from my laser hair removal. While there are spots that tend to be more stubborn (chin area), the nurses at the Brea location have all been exceptionally amazing! Please keep in mind that results vary and you may have to get multiple sessions. While my laser hair removal has been amazing, cool sculpting wasn't what I expected, and this could be because the results were very minimal. As far as Micro Needling goes, it is too early for me to say. Nonetheless, my experience at LaserAway has been great! read more

Lorraine did amazing on my Potenza™ RF Microneedling! No pain! TThe staff is always wonderful!!! read more

This review is based on my prior experience with other laser spas. I booked an appointment with LaserAway and they wanted a complete payment upfront for me to be able to book my appointment. At my appointment I had a pre-screening via tablet FaceTime with a nurse that was remote. I feel for the price you were paying for these treatments there should be someone there watching how your skin is reacting to the laser. The final result was not worth what I paid. I know that when you have laser, you may need multiple treatments, but the first treatment they gave me was so weak. I do not feel it was worth what I paid. I have recently had a IPL treatment for half of the price and the first treatment was 10 times better than what I received from LaserAway. They are truly about making money here and just want to get you into a membership. read more

Love Laser Away!! my face looks so much clean and hair is not a problem no more! People are very Nice and informative

Very professional and great experienced. RN performs all treatments! Highly recommended.

Nurse Denise did a great Job doing my lip filler! my lips looks great and my appointment was very enjoyable! read more

LaserAway - Tattoo Removal Near Me - Brea, California

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Absolutely the best. Amazing staff their care, kindness and cheering you on during your sessions is the greatest. Thank you LaserAway! You make my journey extra special. read more

Greeted by a very sweet girl. Nurse Danielle called me back pretty quick. She was nice and professional. The actual Lazer treatment took about 20 minutes. Looking forward to my next appointment because it was easy and pleasant. read more

Absolutely love Nurse Skye. She made me comfortable the entire time! Will definitely come back! read more

I've been going here many years and every encounter with Aya was great. She is very professional polite kind, and always eager to help to find me the best accommodation to fit myschedule so grateful for her kindness read more

Absolutely amazing nurses and customer service!! Everyone is so attentive and always makes sure I'm comfortable with any of the services. I'm so happy with just my first results, and cannot wait for my next appointment!!! read more

The staff were very kind and thoughtful about personnel concerns. It would be nice if there were more options available to clean off the coolsculpting gel. read more