I just completed my last laser hair removal session at this location after a total of 8 treatments, and I had a really great experience overall. From the beginning, scheduling appointments was always easy, and they were consistently on time, which I really appreciated. Geoffery at the front desk is always so kind and welcoming, and he made every visit pleasant. I did most of my sessions with Nurse Erika, and she is fantastic at what she does. She's experienced, professional, and always made sure I felt comfortable throughout each session, checking in to make sure the settings were tolerable and that I was doing okay. I also saw a few of the other nurses, and they were all wonderful as well. The entire team is friendly and professional. I'm really happy with my results and would definitely recommend this location to anyone considering laser hair removal. read more

Perhaps laser way needs to stay with hair removal because they seem to do great in that area, but my Botox experiences have not been the same. I had enough units to last about a year and each time the injectors were very clinical, the receptionists while very kind, its obvious they earn commission based off how they push sales, (not holding that against them). This last appointment I felt squeezed in and rushed. The injector laid me down, which has never been done. This particular injector didn't ask me any questions except where I wanted the injections. My reply was crows feet. I left the location and I came back about 10 mins later due to a seemingly growing bruise at the injection site which is not normal for me. S he said that was completely normal that she it hit a small blood vessel. Below is my face a couple days later. While I understand, bruising happens I have never bruised aside from a tiny bruise perhaps at the injection site, nothing visible. When I went back to talk to the injector, I didn't feel comforted and it showed me how clinical they treat their guests. And the receptionist's are a different story but personally, I do not recommend LaserAway for Botox injections, especially invisible areas. read more

LaserAway - My last Botox visit to this location. Been doing Botox for over a year and have never had any bruising. - Tattoo Removal Near Me - Fullerton, California

I love Erika! she made the process extremely easy and made me super comfortable! I was a little ansy as it's my first time getting lasered...and lastly and most importantly: NOT SALESY at all- just a gal doing her work with genuine sincerity! read more

LaserAway - Tattoo Removal Near Me - Fullerton, California

I got my first hydra-facial followed by red light therapy. They gave me a birthday promotion. I felt my skin hydrated, glowing and so soft until this day. read more

After a video consult and high pressure sales, I purchased 1468 of xeomin. I received a treatment using appx 25-30% of the units. Immediately, the results were poor. My prior to treatment arched brows were saggy. Misshapen and assymetrical. I called immediately and the sales girl advised me to wait two weeks for it to fully set in. I waited two weeks and requested a fix to my saggy, assymetrical brows. The nurse said she could not fix it. But could refuce the wrinkles more by my nose. She injected a bit more, and advised me the eye brows were unfixable. One month later still saggy, uneven brows, my forehead wrinkles unevenly and my nose wrinkles did not fade at all like quoted. I requested a refund and was refunded a partial refund of appx half my purchase. I requested in writing and by telephone more than 5 times for a breakdown of my refund. Each time i call or email they do not respond to my request. They may refuse to respond in writing because you cannot dispute a partial refund with your credit card without a written receipt of whats being refunded broken down. The women on the dispute team at Chade said Laser Away gets many many patient payment disputes. Hmmmm? Laser Away is a high pressure sales. They only help out till they have your money. I was kind and asked questions, they refuse to answer. I have been ghosted by upper management Gloriann Cozier and Aden on the refund team. I really kindly tried to solve the problem privately. Beware! The nurse was not skilled in her injections, they charge premoim prices and are very sketchy in responing. They say they will respond then dont. read more

LaserAway - After - Tattoo Removal Near Me - Fullerton, California

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The worst place I have ever experienced in my life! Nightmare. My lip injection was a complete nightmare, the nurse hit my nerve and the after math was just horrific. I got a huge abscess on the roof of my mouth. The pain was so intense, felt as if my face was shattered. I called for weeks to just get a crazy lady that signed me up for 6,000 worth of loans that I did not even give consent to! Shocking. Nightmare. Honestly I can't not believe this place is still open. I have read the other reviews and it's exactly the same thing as me, they are a fraud. I would have given no stars but you can't do that, it wouldn't allow me to do so. So my reply to your come back, actually I did not come back in due to the fact that Amy who works at the front desk, the lady who signed me up for$6,000 worth of loans......she is a person who can not be trusted. After telling her how I was on my knees in pain and what was happening after your nurse hit my nerve doing lip filler, she would not transfer me to the nurse. She did not even tell the nurse I had called! She hung up on me, she yelled at me and she acted like a complete failure to my situation! I do have my phone records that show me calling day after day for weeks! When nurse Erika called me back finally, she said Amy never gave her the messages that I had called her. So please before you come at me saying anything but the truth, get your facts straight! And as far as my pics, I don't care what you think frankly, Jessica from your company did a FaceTime with me and that's where my evidence of her admitting that my symptoms were due to hitting a nerve! You guys should be ashamed of yourselves! It's so funny because after being treated like an animal, being in excruciating pain, numbness in my face,that guys think I would step a foot back into your disturbing business! I've reported you guys, I see your reviews that are way too similar with many other people. Actually there is a group I found that have people's horrific stories about their horrific experiences at your business! Why is it that the same thing about the loans happened to many others? I am a victim to a scam and so are so many other people, it's really sad. read more

LaserAway - . All I gained from them was numbness in my face, 30 days of lost wages, the most intense horrific pain in my life, ptsd, and loans - Tattoo Removal Near Me - Fullerton, California

HI! I am giving this review for the hydro facial. While the tech was very kind she was running behind and I felt that my facial was rushed. While the result of the treatment was positive, showing hydrated skin, just 2-3 days later my skin was simply back to its normal self. I don't know what I was expecting but the outcome didn't feel any different than a pumpkin facial or something along those lines. Another thing I want to note if I only got about 4-5 minutes of red light when it should have been 15. I know this because to calm myself I often count minutes. I was in and out within 25 mins or so. In the end, does not seem to be worth the high cost. read more

Was interested in a quote for laser hair removal but kept getting soo many texts and calls from their workers when I was already helped. At least 2 texts everyday. Turned off from the excessive texting and bombarding didn't even want to get any services read more

Do not get laser tattoo removal at this location. Previous went to Brea location for 6 sessions and had great results, my tattoo was fading away nicely. Was scheduled at the new location due to time needing was not available at usual location. Big mistake, the technician burned the flesh off my neck. After voicing my concerns and submitting pictures was treated as if I did this to myself, was told it wasn't burnt off yet they prescribed burn cream and ointment to prevent infection. After in tears asked for reimbursement for medication, the session and the last three sessions for the horrible experience and the scar it would leave on my neck which is visible to the world, was told in so many words let's see how it heals and all you want is money attitude by their managers. Please if you love your skin do not pay the people to harm it and then blame you. read more

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Nurse Aleese is so gentle, and professional. Shes made my experiences feel comfortable and safe. I would request to be seen and treated by her routinely for my future appointments. Thank you Nurse Aleese ! and also thank you Stephanie for being so helpful in making me choose all the treatments I need for the results that I want. amazing customer service!!! I love coming to this Fullerton Location . read more

Thank you sooo much to Gigi, Stephanie, Aleese for helping me move closer to my goal! I love my results and I appreciate them for being so informative, kind and helpful during the whole process! Can't wait to be back and continue my journey with them, they're amazing women read more

Thank you Nurse Aleese PCC Step,Connie, and Gigi!!! They were all so amazing when I went in for my appointment. Helped me get the services I need and answered all my questions. They were very informative and caring through everything. Definitely recommend this location and will be back soon. read more

Staff gave effective communication about their services and cost . They were super friendly and helpful with options about various treatment plans. read more

I was curious about prices on their website. They INSIST you put your phone number to see an estimated price yet they never show you any prices. I've been getting calls AND texts from laser away. It's been 3 days straight of calls and texts. It doesn't matter how much I block them they reach out with a new number . On top of that they're emailing me non stop for WEEKS and somehow they keep spamming me even though I blocked them?? And yes I did let them know multiple times I'm no longer interested. read more

LaserAway - Tattoo Removal Near Me - Fullerton, California

I been to LaserAway since 2019, however, my time at the Fullerton location was amazing. All the nurses were very nice and tentative. I want to shoutout Stephanie because she was helpful with booking my clear +brilliant. She also informed me that I had points in my account so I was able to get products from LaserAway. Before her, I didn't know that LaserAway offered laser treatments and other services. She made my experience at LaserAway a lot more enjoyable and I can't wait to try the Clear + Brilliant. read more

Sketchy how the manager and the front staff push you for more sessions when the consulting nurse said the opposite. Also didn't like how they ask you to apply for a loan to get payment plan. read more

Waste of time today honestly horrible experience working with this place. So starting, several MONTHS ago I went in for my laser treatment and they talked to me about deals and I asked them questions (as a breastfeeding mom) if I was able to get juvaderm lip filler while breastfeeding. The lady went back and asked the nurse who then said it was ok as long as we did away with the numbing cream. Fast forward several months after so many calls from them offering me deals. I finally decided to go for it which I then verified if it was OK to proceed while breast-feeding they told me that i would be called back the next day with a yes or no if I can proceed with my appointment (after taking payment). Close to closing I got a text with a appointment confirmation so I didn't want to assume it was ok so I called back the next day and was told they saw the notes and that it was ok. I got a babysitter who had to take off work also and took time away from my kids to come sit in their office to be told I was misinformed (by their own staff) the excuse they gave me was that the girl was new. So what is their excuse for the other times that I was told that it was OK sounds like their staff is not aware of their policies and not knowledgeable. I then asked them for a refund, which I am then told I can only get partial, but they will have a manager call me. I don't care if they need to get the manager or the owner to call me, but I want a full refund because this was on their behalf that I wasted my time to come down to their office to be told I was misinformed. No services were rendered and I wasted time. Terrible my family won't be doing anymore services with them. read more

I don't like writing bad reviews but this was a disappointing experience... First off - I've been to Laseraway maybe 8 years ago and had a great experience. But disclaimer what is crazy is if you provide any information on their site if you're interested in a treament they blow your phone up until you make an appointment. I got like 6 calls a day somedays and texts for WEEKS. I was interested in getting a Hydrafacial for my birthday, and saw this location just opened right near me and they were offering them and also had discounts for the month of May. So I know Laseraway is obviously not a regular spa, but I hadn't been in so long so when I saw they had facial options I was thinking oh that's cool they're offering more facials now and that it would be an ACTUAL facial, especially for the price of $299! *I've also had a hydrafacial at a nice spa for the cost of $280, for a full on facial where the cleanse and prep before using the hydrafacial machine, and everything else thats is normally included in a facial (lol the fact I even have to write this!)* What happened with my appointment was it was a ghost town when I got there, the front desk girl wasn't there so no one greeted me. Then the girl treating me came out and A) didnt even introduce herself (still no idea her name) or B) ask my name which she pronouced wrong. She didn't seem to be interested in making me feel welcome at all. I filled out the paper work, she didn't ask me any questions or engage at all still, or ask about my skin, nothing. The room is basically an examine room BTW not anything like where you get a facial. Super uncomfortable with bright lights. She didn't drape me with a towel or anything, or put one around my hair. So I was like ok this is different but also trying not to judge. She began the treatment, by not talking again or asking anything and just barely wiped my face with water? I guess I had a little makeup from prior to being there on so I was kinda surpised she didnt ask like they do for most facials. When she finished it she put a red light thing on for like maybe 5 mins, and then put a sheet mask on for not even 2 mins I swear - and said ok you're done there's SPF over there. She didn't ask if I had questions or anything. She was no where in sight when I walked out too, I was honestly incredibly shocked. The whole appointment only took about 20 minutes in total. She started about 11:20 and I was done by 11:40. Mind you this cost about $300 ! I also walked out of there with my skin feeling dry like what the heck. I did talk to someone named Brian after this because I filled out a private review on my experience - didn't want to post public until maybe it was resolved. I told him everything in detail, he was nice and sounded willing to help me I guess fix the issue by providing me with a free service or discount because they don't do refunds (makes sense because clearly they would owe tons of people money from reading the other reviews) and told me to get back to him the next week when I decided because I talked to him on a weekend when he got off work, idk. I emailed and called and heard nothing from him again. I'm honestly so mad this ended up being a bad experience and I'm mainly leaving this review so people save their money and go somewhere good if they're considering a hydrafacial where they won't pay for this overpriced nonsense. False advertising, overpriced, and bad customer service. I did leave 2 stars not 1 because I don't think the hydrafacial did nothing at all, they had the legit hydrafacial machine, I just think for what they're doing there it should be half the price. **Also you have to pay prior to the appointment which I thought was strange for something like this, just like another sketchy thing they do I guess read more

LaserAway - Tattoo Removal Near Me - Fullerton, California

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I've been having treatments done at LaserAway for more than two years. I've always tried to stay with the same RN. Well, the best RN in the world got promoted. So, I made an appointment with a more convenient LaserAway in Fullerton. I spoke with Stephenie who was professional, gracious and polite. I had a little anxiety not knowing anything about the nurse doing my treatment. That nurse was Erika. Erika was great! She was kind, knowledgeable, relatable, and made me feel very comfortable. Erika and Stephenie both were a 10 out of 10. I will recommend LaserAway in Fullerton a 100% read more

I love coming here, my laser treatments and my facials have all been amazing and it's all thanks to Aleese, and Gigi is the sweetest for helping me and directing me to the right treatments. Aleese makes me feel so comfortable when getting my laser and facials and that's the reason I will keep coming back and bringing my family and friends along with me. Thank you to them for being the best read more

Bella was amazing and she helped me figure out the best way to help plan my financials when it comes to my treatments and made things easier for me to do. Gigi was also spunky and professional and absolutely welcoming and very sweet. She made me feel ultra comfortable for my first session. These ladies have helped me become a regular with LaserAway read more

I love this place; the nurses and front desk staff are so friendly. Trish was fantastic in helping me today. vocal and patient during the entire process. read more

Omggggggg hurry and book your appointment they made me feel soo comfortable and Bella was the sweetest I will definitely be back read more

After multiple negative experiences at the Brea LaserAway I really wasn't looking forward to coming in for my treatments. I scheduled at Fullerton hoping for a better time and was treated so well by both the front desk and nurse who listened to my concerns and helped me get the treatments I needed. I will only be going to the Fullerton location from now on! So sweet and very helpful! read more

Erika was super nice. She answered the questions that I had. She went over a stubborn area I had asked for. And she has a very soothing voice to put you at ease. I definitely recommend!! read more

The girls were so sweet! I had a painless, fast & fun time getting lasered with Aleese. Thanks @ Gigi & Steph for checking me in :)

Shout out to the girls at laserway at the Fullerton location always an amazing experience shout out to nurse Hanna very satisfied with my results read more

Nurse Aleese, and the team at Fullerton have provide nothing but exceptional customer service and treatments. Highly recommend this location for anybody seeking lazer hair removal! read more

Laser Away is just a mile away! Many locations to choose from, I have been to Costa Mesa, Anaheim Hills and Fullerton. All the ladies are super nice. Recently been to Fullerton and Nurse Taylor is just amazing, explains every detail and have had absolutely no pain With my treatments. Stephanie has also been super wonderful helping me with future appointments and explaining products to the max. Highly recommend Laser Away for a beautiful face! read more