Breanna was so very helpful in making my decision. Thankful that she was in to help. Will edit after treatment. Excited to see the results. Ok, just got out of RF Micro. First time having anything done at 66 yo. Lynn was amazing. So patient with me (big baby). They numbed my face for 30 minutes (next time 45 min). Yes, it hurt (especially on lip area) but I pushed through with her help. Everyone is so nice and they explain everything. Look forward to next appt in 6 weeks. Praying for great results. read more

I have been a faithful customer of LaserAway for many years and I have never had any real complaints until now. Basically, I have a trip coming up in April, and I called LaserAway to see if they had any specials going on right now for Botox and filler. When I called in, the representative transferred me to the manager Amanda to talk about the specials and to book the appointment. We then booked the appointment and I immediately paid for the service because Amanda said that the discount would not last long, so I made sure to book it so that I wouldn't miss out on the discount. Anyways, a few days went by, which allowed me some time to think about the purchase, and that's when I realized that I should call to cancel the service for right now and request a refund. I get work done at LaserAway all of the time, so I could come back at a later time to book something else if I choose to. Anyways, I spoke with a representative about canceling my appointment and to request a refund. The rep. reassured me that a refund was possible as well since I did not use the service at all, but she told me that I would need to speak with Amanda since it was her that scheduled the appointment. I then spoke with Amanda to cancel the appointment and to request a refund. Amanda told me that she can give me store credit, but not a refund. I asked why she didn't tell me about the no refund policy before charging my card and she really had nothing to say about it. Overall, this is horrible customer service! Be aware of this place and of people like her because they're incredibly desperate for money and will scam you for anything. read more

So Katrina V, although you post that you are in current communication with me I want to let everyone know that, that is a BOLD FACE LIE! !Stop pretending that your trying to do anything to return my money or remedy the issue. You answer the message here on yelp as so not to seem like your not a scamming scam, company. I'm aware of the fact that as soon as I post an update you will shoot back a BS few sentences just to try make people think your doing something. When the truth is I haven't heard from You in months. So remember anyone reading this stay away they lead you on and avoid your calls bc they scammed me and many others, just read the reviews. Keep your hard end monies read more

The customer service at this location is top notch. My nurse Aleese is fantastic and I make all my appointment with her. The front desk girls are wonderful as well. Jessica and Moranda are always so helpful. I highly recommend this location. read more

Are you guys kidding? Why have I not received a refund yet? You've had my money over three months. I haven't had any services and you owe me interest at this point.! I'm gonna contact the Better Business Bureau read more

The staff here are amazing! Jessica at reception is just the best; always cheerful and so sweet to talk to. Their nurses are very good at what they do and they make every visit so pleasant. I recently was taken care of by Nurse Aleese and I absolutely love her and love the results of my treatment. I highly recommend this Laser Away location for all your laser and beauty treatments. read more

Got my lips done with Hana. She was so gentle with the needle and gave me the PERFECT plump lips. She accentuated my cupids bow nicely and gave me exactly what I asked for. Highly recommend asking for her when booking Juvederm. Gigi made sure I was taken care of and got me a great deal on my lips + other treatments I booked. Ask for Gigi if you're interested in signing up for the premium membership because she made signing up totally WORTH IT!! Thank you Gigi, Hana, & Laser Away!! read more

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I had terrible experience, the nurse finished less than 2 mins for my whole face laser Clear n brilliant! , lousy job. missed so many sport.. I would not recommended at all. read more

Workers there are all so kind. They explained about the treatment before and after. The place is very clean too. read more

Everything went well from front desk staff to the last person the nurse. They were awesome and friendly .

False advertising. Paid $1300 for a thermage session that was suppose to be 75 minutes long and it was only 40 minutes. They also don't disclose to you that you cannot have your eyebrows microbladed when they're taking your payment. Please try other places that do hair removal rather than going to Laseraway. These guys only care about your money. Even when I did more than 10 sessions on my legs my hairs started growing back. They still wanted me to get maintenance. I've been going here for years but they have no customer loyalty. You're only dollar signs to these people. Trust me you will see what I mean when they try to upsell you everytime you come in for a session. read more

Aleese was the sweetest girl at this laseraway (Anaheim Hills).I feel so comfortable with her. She did clear and brilliant facial for me. She made sure I was happy with the treatment. I would definitely recommend going to Alsee. read more

Laser Away is rude as H E Double Hockey sticks! I called their 800 number (888-965-2737) and the representative I was transferred to after being hung up on by Stephanie, was so snooty! They refused to provide me with pricing information. They asked me if I was looking for any other information such as process, laser technique, etc., and I said no. Then the snooty rep said "call back when you're ready to have a proper consultation". I asked snooty what is a proper consultation and they said when you answer the questions. I told snooty you did not tell me at the beginning of this call I had to answer the questions to get pricing and this intake method is confusing. Snooty simple replied "okay". I can't believe they feel comfortable treating people this way. How disgusting! Shame on you Laser Away! read more

Be aware of these scammers I purchased 6 full body laser treatments. Since full body treatment cannot be done in one day, my treatments were split into upper and lower body, which were mostly done on conductive days. After my 5th treatment they are saying my upper body treatments have been completed and only one lower body treatment remains. I proved to them (with dates) that I have only had 5 treatments, I went back and forth via emails and now they have stopped replying to my emails. When I go to the location, they say I need to talk to the higher authorities via email. Stay away from paying them upfront for any packages. read more

I have been going to laser away since 2017. After moving to Anaheim I started visiting this location and it is a mess. My last full body hair removal treatment went wrong. I informed the manager and contacted Laser Away main office ( multiple times) regarding the problem and all they say the Director will call me back and, it has been 5 days , no call back. They have not even sent me follow up rate your treatment email. I guess, when things are good, all is good. But, when something is wrong, you are on your own. Taking my business to Ideal Image. Update. Someone named Brian from corporate office finally called me and I wish he did not! I don't know why they let him call paying customers because he has no customer service skills whatsoever. He was talking over me, raised his voice on a few occasions trying to convince it that is totally acceptable that my 90 minute treatment took only 35 minutes because maybe different laser was used. No, Brian. I have done many treatments on that laser in that room many times. OMG! I ended up hanging up on him because his attitude was plain disrespectful. He completely dismissed all my concerns. What kind of customer service is that? read more

I recently visited LaserAway for my Potenza treatment. Nurse Aleese always makes sure I'm comfortable and is very precise with her work. I am so happy with my results and cannot wait for the next one. Thank you Nurse Aleese for educating me with your knowledge on the services provided and for always smiling. read more

LaserAway has been such a great experience for me. I have seen so many results from getting laser done and more confidence. Hannah has been wonderful and such a sweet person. LaserAway is amazing! read more

Went in for my maintenance and was greeted so warmly by Gigi. My nurse was Hana and she was so friendly and was so patient because she knew I sucked at pain even a little pain. I swear this was the easiest visit did not even need the ice pack to numb the pain. At the end I was called by Gigi just to make sure I was happy with my service. Trust me when I say going to Laseraway is worth the investment, not only to remove all your unwanted hair but for the time you save. read more

Thanks Chantelle & Anaheim team for being so welcoming! Clear and Brilliant has changed my life and helped me with my confidence so much. I feel so comfortable going out without makeup now. My acne scaring has improved soo much, I've seen my pores get smaller, and took the skin care advice from the technicians to help me maintain healthy looking skin. I seen an improvement after my first session, but noticed major improvement after 4 sessions. Today I finish my 12th session and notice more and more improvement every time. The numbing helps with most of the pain, but it does hurt during the treatment for me at least. You can always ask for the technician to go on a lower setting if the pain becomes unbearable. After the session, my face will normally burn for like 1-3 hours. Get a good moisturizer and I use a small face fan to help. As for pricing, in order to afford the package I used the credit line Laseraway offers and paid it off within 12 months. Overall the results are worth it! read more

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Wonderful people, excellent service. From being checked in to treatment by their lovely nurse, I felt so special. Thank you ladies ! read more

Amazing! Gigi from the front desk was so very sweet and very helpful! Hana, the nurse was so informative and very sweet as well!

I live laser away! I have seen such great results. I highly recommend this place. The staff is very friendly and I feel very comfortable when I'm getting my treatments. read more

This was amazing. For years I was scared of laser hair removal. Now I wish I started sooner. When I walked in I was greeted and the reception team was so sweet. Everything from the waiting area to the bathroom and room itself was immaculate. Every single employee was kind and even comforting with my nerves. Nothing but positive vibes here. The process itself: I had underarms, legs, Brazilian and even feet done. The pain on a scale of 1-10 was either a zero or 2. 96% of the time I didn't even feel it. The cold air from the machine was so nice I almost fell asleep which I definitely cannot say about waxing or shaving. Bottom line: not only did I love the people and the facility but I loved how easy/painless the actual laser part was. I signed up with a package deal and can't wait to go through the entire process. If you are thinking about doing it DO IT! read more

I LOVE THIS PLACE! This was my first time and the ladies there made me feel so welcomed and comfortable! I will be coming back to get more work done! read more

I really enjoy visiting LaserAway at Anaheim Hills! Overall great experience with personnel at the front desk and very caring nurses! Calling a customer support was also a smooth process. I'm happy to come back to the Anaheim Hills location over and over again :) read more

I've been coming to LaserAway for a couple years and this was my first time at the Anaheim hills office. The girls were so welcoming as usual up front. I was here for my tattoo removal and Linh was my nurse. She was extremely professional and also set me up with the supplies I needed for my after-care. I love how much knowledge care the nurses put into every service here, tattoo removals, syringes and hair removal. Definitely recommend all these services to my ladies out there read more

This is was my first laser hair removal treatment that I've purchased and I've been getting the laser chin area treatment for the past 9 months and I wanted to wait more closer to the end of my treatment to make sure I give my full honest review. I've been getting most of my treatments with Rashma! She's honestly the sweetest person ever, so patient and so informative. She always to her time to make to make that I was not only comfortable but most importantly very much alert of my skin prior, during, and after my laser treatment sessions! I do understand that every individual may react and or have differently results to the laser hair removal treatments. Which is why I was a bit nervous/scared at first, because I didn't know how my skin would react due to having sensitive skin and also a darker complication. But, once I started and now on my 9th treatment with Rashma as of today, I can honestly say, that this was one of the best decision I've ever made. Not only did the treatment removed all the unwanted hair, but it has also lighten up my skin in my chin area as well. In addition, I also can not forget to thank Chantelle (front desk) for assisting me as well! She to, is very sweet and welcoming. Also, very informative - takes her time to assist you by making sure that you are getting the package(s) that fits you best based on your needs and financial capabilities. I came in today for my 9th chin treatment and I actually ended up purchasing another leaser treatment, but this time for my upper lip and had my first treatment today as well! I have been very pleased and worth the tip from Fontana to Anahiem Hills! I definitely recommend them and I'm looking forward for my following treatment(s)! read more

LaserAway - Medical Spas Near Me - Anaheim, California

Linh always treats me when i go in. Shes super nice and knowledgeable! Vanessa and Jennifer are always super nice and welcoming when i walk through the door. I just love how everyone's super nice, it's such a great environment! read more

I bought a service form them first week of March and when I went to get the service I found out that they over charged me and the gave me the wrong package, after waiting 10-15 min trying to resolve it they asked me to pay for the correct package and they will refund me the previous charge, it's been over a month and every time I call they say someone will call me from corporate and I never got a follow up call. I called corporate 2 weeks ago and escalated and Jessica promised to call me back she never did. They have sells goals once they sell you a package they will not refund it. Im not happy with the prices, service, communication, doing things right from the first time and keeping their promises read more

Chantelle is very helpful with what is the best treatment. She is so friendly. The team at Anaheim Hills are knowledgeable they explain each procedures and best of all help relax you before the treatment. The place is new and very clean and modern. read more

LaserAway - Medical Spas Near Me - Anaheim, California

Everyone from the front desk to the nurses are amazing at LaserAway Anaheim. Vanessa, Jennifer and Connie at the front desk helped answer all the questions I had regarding clear and brilliant. They helped ease my mind and are very open and leave me feeling welcomed. Nurse Krizelle helped me at my 2nd Clear and Brilliant and she was so kind and thorough.She asked me my medical history to tailor the procedure to my needs. I have combo/oily skin so after leaving on the numbing cream the procedure was totally comfortable. Krizelle explained how my skin will look and feel in next few days, and gave me follow up instructions. I highly recommend them for your skin needs! read more

i called in for reschedule. the stuff front desk Priscilla yelled at me again n again and has BAD attitude . i bought C&B . cool sculpture. hair removal. read more

I had thermage done and, unfortunately, it was a very unpleasant experience. They did NOT tell me beforehand that it could be painful and they DO NOT provide any numbing (other providers do). What a horrible experience. And to make matters worse, they lure you in with a BOGO. I agreed because I thought it would be nice to do this twice. I can't imagine going back and having this done again. The staff really should let their clients know instead of trying to upsell them. And to this date, 12-1-22, no resolve. Terrible customer service. Very disappointed. read more

This is my favorite LaserAway location! It's beautiful and clean but most importantly they are on time and ready for you when you arrive. I love the results I am seeing from laser hair removal! The treatment is quick and thorough. Hannah the nurse has great energy and I always feel welcomed by the sweet woman at the desk! read more

Have received a couple treatments from here and have been great! Nurse Linh is great and takes her time with all my treatments. Answers any questions I have or recommendations. Also, Jessica the receptionist is awesome so friendly and helpful! It's also nice to know they have had treatments here so they can attest for them first hand! read more

I have just completed my second treatment of laser tattoo removal. So far the process has been great. I can't comment on the results as it is still early in the process but I can comment on the experience. I have been extremely happy all around. The receptionists are extremely kind and and helpful and the nurses doing the treatment have been great and provided excellent service. I really have no complaints with the service and I'm happy to have found this place for treatment. Will update after treatment is completed. read more

From day 1 . Excellent customer service from all staff. The Nurse was excellent explaining all the di' s and do nots. Day 1 the video meet was just as excellent. Very detailed and not in a hurry any questions, just ask away they say. Even missing an appointment the staff was so kind and assisted me in making a new one. If you need any work done this is the place to come. Top notch. My skin was not irritated and doing wonderful. My service is laser hair removal. Thank you laser away ,y'all are da bestest read more

Love the Anaheim Hills location! They will go above and beyond to help you. Everyone there are so welcoming and helpful. Connie is the best! read more

Me Encanta el tratamiento de CLEAR+BRILLANT. Creo eh tenido 8 tratamientos, y cada vez mejora más piel. Gracias a la enfermera YOLANDA, hizo un buen trabajo el día de hoy! Ella tiene mucha paciencia y delicadeza, es muy amable. También muchas gracias a las recepcionistas CONNIE Y JESSICA, las 2 me han ayudado en varias ocasiones y hoy también lo hicieron con mucha amabilidad. Siempre con ofertas o descuentos. Soy clienta desde hace 4 años. Y lo seguiré siendo para tratamientos futuros! read more

I went to laser away today to get a clear and brilliant facial ! Nurse Trish was the person doing the facial and I was very pleased with the treatment I received! She took the extra time to explain exactly what she was doing and how it would feel! She explained how the treatment works and what to expect afterwards! I felt very informed and really at ease with her ! I have found all my experiences with Laser Away to be very positive and this was just another great experience! Thanks read more