I've been coming to Mirako Spa for facials for years and have probably been here 10 times now. I originally found them through Groupon (great value around $70), but lately I've been booking directly with the spa even though it's around $90, and honestly I think it's worth it. It feels like they use even nicer products when booking direct, which I've really noticed in the results. The facility is always very clean and relaxing, the products feel high quality, and the facial massage is amazing -- one of my favorite parts. Service has consistently been great every visit, and I always leave feeling refreshed. Overall, a wonderful experience every time and definitely a place I keep coming back to. read more

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that my appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you. read more

Mirako Spa - Medical Spas Near Me - Brea, California

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I've been coming to Miraco Spa ( Brea) for a while now, and every visit has been a wonderful experience. Jenny the manager, is incredibly welcoming, professional, and always takes the time to answer all of my questions. She's knowledgeable and truly cares about her clients. Chloe did my Botox and she is gentle, talented, and very skilled. I really appreciate that they never push unnecessary treatments or extra units. They're honest and focused on what's best for you. Highly recommend! read more

As always, Emma is amazing. She's very talented, knowledgeable, friendly and professuonal. She's the main reason why I keep coming back to Mirako Spa. read more

I got the hydro facial through a Groupon. And the overall all experience was very nice. So relaxing. I had jessica and I loved the way she did my facial. She used so many techniques and products.She even did my black heads. At one point I fell asleep because I was so relaxed LOL. Definitely recommend and I will be back! read more

Mirako Spa - Medical Spas Near Me - Brea, California

Amazing spa!!! I got a an LED facial and I really loved it!! Helen was awesome! My skin felt so good afterwards. I was very relaxed. Will definitely go back to try other treatments. I totally recommend this spa read more

I wanted to love this place because the front desk staff was incredibly welcoming, nice, and made scheduling a next-day appointment a total breeze. Unfortunately, the actual consultation, which I went in for specifically and only for microneedling, totally missed the mark and felt like a rushed sales pitch. When the consultation started, the provider asked for my name but didn't even introduce herself, which immediately set a weird tone. She jumped right into explaining what microneedling was and walked through the process. To her credit, that technical explanation and her straightforward insight were helpful, and I appreciated that directness initially since we are talking about my face. However, she completely lacked intentionality. I went in excited, ready to explain my skin goals and discuss what I wanted. Instead, I was spoken at rather than with. She pushed what 'everyone else does' instead of asking why I was even seeking treatment in the first place, leaving me feeling like I had absolutely no say in my own skincare plan. What really gave me the 'ick,' though, was how she repeatedly emphasized the price difference between services. She never asked what my budget was, but because I look young, she clearly made unprompted assumptions about what I could afford. Had she actually asked, I could have explained that pricing isn't an issue for me, but her judgmental attitude completely shut down the conversation. By the end of it, I felt so judged and unheard that I completely lost all motivation to even ask the questions I had prepared. I am not posting this looking for a generic public apology from the business. Instead, the managers and staff need to invest in better training on basic people skills and learning how to actually listen to a potential client. I will absolutely not be returning here for any services and am taking my business elsewhere. read more

I bought a hydrofacial on Groupon. It was $80 and with the spring sale code it came out to be about $68. Kate serviced me and SHE IS THE BEST. Her facial massage has good pressure, helped my blood circulate, and put me to sleep during my LED and mask session at the end. The moisture mask smelled so good! The location is clean and staff is professional and friendly. You can also get the facial massages at store and not through Groupon for like $268 dollars for a 4 session pack. read more

I purchased a Groupon for a microdermabrasion facial. It had expired, they still honored it. The place was very clean, the rooms were spacious, peaceful and relaxing. Linda was great! Front desk staff was friendly. I will definitely be returning! read more

Mirako Spa - Medical Spas Near Me - Brea, California

Excellent service ! Very well trained and friendly staff. Super clean facility. Thank you Helen for the amazing facial today ! Definitely recommend this place. read more

From the moment I booked my appointment to the most relaxing experience during my facial, everything was absolutely wonderful. My facial was 100% relaxing, and Jessica, my esthetician, was amazing. She made me feel comfortable, cared for, and truly pampered throughout the entire experience. I highly recommend her and will definitely be returning! read more

It was my first time having a head spot here at Mirako Spa. I've been here many times for facials and absolutely loved it. I was so impressed and amazed by the outstanding head Spa treatment. Heidi was exceptional. Her technique and care for detail was extraordinary. I know it may seem I'm exaggerating, but I'm not I love Morocco Spa for many reasons, but I will be back over and over again at this wonderful spa now that they have the head Spa I'm sold for life read more

Bought a facial off Groupon to try this place out. I've gotten a lot of facials done before & this was hands down the worst one I've ever gotten. The receptionist at the front was super sweet, but the lady who did my facial was very unprofessional. Usually when they enter the room, they gently greet you & introduce themselves but this lady just kind of looked at me and went straight to the facial procedures. She turned on the light over my face and the first thing she said was "oh. Pimples! You have pimples!" (As if she was mad at me that I had pimples??) .... I don't even have acne either, I just have maybe one or two whiteheads a month at max during my time of the month and hyperpigmentation, which is why I wanted a hydrafacial because I felt like my skin needed some love. The facial felt very rushed & when I checked the time at the end of the session, I realized the facial only went on for 50 mins vs the 60 min facial that I paid for. I really didn't want to tip but out of courtesy, I did. I left feeling confused and not good about my face. Usually during the facial, they even take the time to do some sculpting with techniques they do with their hands but I feel like this lady just threw some product on my face, rushed the hydra-facial suction part even, & just called it a day. read more

I went in for a free consultation 2 weeks ago and thought that the Korean consultant was really knowledgeable and helpful. However, my facial today might be the last time I will be visiting. My appointment was an hour before the closing time so during the UV light + molding mask, my esthetician stepped out to do some cleaning. I was panicking and screaming for help alone in the room for about 5 minutes because the eye cover they used did not block out the light properly and my vision was getting blurry. When I blinked and had my eyes opened for a short time under all those layers, I could still see the blue/purple light. I was expecting a nice and relaxing facial but I left with fuzzy vision, dry eyes and exhaustion from all the screaming for help. The other consultant and the esthetician on standby today were really nice and kind but I do not think I will be returning after this scare. read more

I really like it here they're so sweet, and helpful I once had a reaction and the nurse kept in contact with me it made me feel valued. They're always welcoming, and pretty much on time. Prices are very fair, and they have Groupons here and there ! Thank you guys for always being honest helpful and not pushy! read more

I can't recommend Mirako Spa enough! I originally found them through Groupon, but I've since gone back for several other services and every experience has been fantastic. The manager/receptionist is incredibly thoughtful, kind, and knowledgeable, which makes such a difference from the moment you walk in. Every facial I've had has been great. I have acne-prone skin, and they've really helped me get it under control through microneedling, regular facials, and a few simple product recommendations (some I was even able to find on Amazon). What I appreciate most is how honest they are--I never feel pressured to buy anything, and they've actually talked me out of treatments that weren't necessary. If you're looking for honest, effective skin maintenance and consistently great facials, this is the place to go. Highly recommend! read more

Super nice staff, so clean and professional. Will definitely come back. They were able to se me on the same day I called. Communicated with me via text and were very responsive. read more

Loved my facial ! Emma was awesome. My daughter bought me a voucher through Groupon. I will be going back for sure.

I never wait too long at appointments, everyone's nice and knowledgable, it's always clean, and there's no price gouging.

I got a 60-min HydraDermabrasion and Deep-Cleansing and it was so refreshing and everything was amazing. Jessica is so detailed and delicate and I loved my experience with her. Highly recommend! read more

Used Groupon deal and really enjoyed how clean, efficient, and relaxing my facial was. They offered better services based upon my skin type.

Absolutely loved my facial here! They take care of their customers so well and are very thorough with all their explanations and procedures. Thank you so much !! read more

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The management and staff are pros and experts. mug has never been cleaner Recommended read more

great service. easy to schedule and professional. will recommend to anyone. it was painless

It was my first time trying it, and I had a great experience. I chose the hydration treatment, and after the session, my skin felt very comfortable and fully hydrated. read more

Helen always delivers and most recent facial treatment experience is no exception. She did a wonderful job and you can truly feel the passion she puts into her work. She is incredibly nice, friendly, and made me feel comfortable from start to finish. My skin felt refreshed and well cared for, and the attention to detail was excellent. I highly recommend her to anyone looking for a professional and genuinely caring facial treatment. read more

Came in yesterday for a HydraDermabrasion and deep cleansing facial. Facial was super rushed. The extractions (that is the main reason I booked this facial) Katrina did was only on 3 small spots when I see a lot of under skin bumps. Everything was super rushed besides the massages she did (5-10) minutes. She had put a face mask on my skin and I asked Siri for the time. It's was only 30 minutes into the facial. 30 minutes was sitting there with a face mask I could have done at home. I do not recommend. read more

I had an amazing hydradermabrasion facial with Helen, and I couldn't be happier with the experience. She was incredibly kind, gentle, and professional from start to finish. The facial itself was so relaxing and completely painless, which I really appreciated. Helen made sure I was comfortable the entire time and explained everything clearly. My skin felt refreshed, clean, and glowing afterward. I highly recommend Helen to anyone looking for a relaxing, high-quality facial experience! read more

Had a facial and it was wonderful. Thank you Kristina for your personal touch and knowledge of skin.

I found the business clean and relaxing. The facialist was friendly and competent. She remembered to avoid the area i asked her to because I had a peircing on my nose that was healing. And she kindly changed the light treatment from blue to red, which I prefer. No high pressure sales which I very much appreciated And easy to find location. Great experience all around read more

It was a seamless process to get an appointment. I asked them about using a Groupon discount when I get my appointment, and it was no issue. My esthetician is Helen. She was amazing, attentive, and personable. I recommend her service! I had the deep cleaning and whitening mask. No issue with checking out or the place acting "pushy" with additional service! read more

No wait and went straight to getting a facial. It's not abrasive or harsh. Felt relaxed the entire time. 5/5 would recommend read more

The service very good highly recommend Very nice and clean. I've been here for Botox twice and the service is great every time and the nurse is knowledgeable. Will be back! read more

I absolutely loved my experience at Mirako Spa. The spa was extremely clean and luxurious. Helen was my esthetician today, and she was so kind and the service left me feeling extremely relaxed and refreshed. I came in feeling like my skin was so dull and dehydrated, and she helped me brighten my skin again with the Vita C facial. The combination of light therapy, facial massage, masks, and extraction was exactly what I was looking for. I absolutely loved the service here and the pricing is unbeatable. They definitely gained a new regular. read more

Jenny and staff were so great! This was my first time visiting a Med Spa and I will be going back. Education and client focused

Did the microdermabrasion facial + collagen peel mask and was really pleased! My esthetician was Emma and she was 10/10. I appreciate that she was thorough and the extractions hurt so good! I haven't gotten a facial for quite some time, so this was much needed. They have a in-house promotion going on this month where you can bundle four facials into a package for a better price. Likely I will be doing this given how close and convenient it is to home. Doesn't hurt to treat yourself to a facial here and there! Space feels nice and clean! read more

I received a 60-Minute HydraDermabrasion and Deep-Cleansing Facial as a gift from a family member. My experience was very positive especially since it was my first time getting a facial. Making an appointment was very smooth and on the day of, I was warmly welcomed by the front desk. Helen was the one providing the service and I felt very relaxed during her care. I felt like my skin was rejuvenated and would definitely come back. read more

Very nice staff Beautiful place very clean Relaxing treatments and the cooling mask felt wonderful I will be back read more

Super clean and friendly staff. My facial was done by Helen and she was so friendly and thorough with the whole process. I felt so relaxed and at ease while having my facial done. I will definitely be back and will rebook with Helen again. read more

My sister and I visited this salon after reading many positive reviews and were really looking forward to a relaxing experience after a stressful few months. Booking was simple, and the receptionist was helpful and accommodating throughout the process. I had my facial with Trinh, and she did a wonderful job. She was gentle, attentive, and efficient--it was clear that she had a lot of experience with the service. Unfortunately, my sister's experience with Kate was the complete opposite. The service felt unprofessional and unsettling. Kate's phone vibrated multiple times during the facial, and she repeatedly commented on my sister's skin in a way that was neither helpful nor appropriate. She skipped the massage portion, attempted to extract active breakouts instead of blackheads (which has now caused scarring), and left visible product residue on my sister's hair and face. Overall, the service received definitely disrupted what was meant to be a peaceful and rejuvenating day. We contacted the salon within minutes of leaving to share our concerns, but the response we received felt dismissive. Instead of addressing the situation seriously, the receptionist simply offered an upgrade for a future visit and said she would inform management. This did not feel like an adequate resolution given the circumstances. While I had a positive experience with Trinh, because of the overall lack of professionalism and the way our concerns were handled, we will not be returning. read more