Every year my girlfriends and I get together to enjoy Miami Spa Month. Our first year, we went to Lapis and since then I have been back 3 times. On my last visit I made a terrible scheduling blunder and called them on the verge of hysteria. I'd messed up the appointments for my sister and I, leaving me short of almost $400 and ruining a girl's weekend I'd planned weeks in advance with my sister (who l only get to see a few times a year). Despite this mistake clearly being mine and my not catching it until the next day, the attendants and manager were extremely understanding and were able to work out the credits AND new appointment with me. They were even able give me the exact appointment time we needed. They gave us a very personable welcome as soon as we arrived. I really wish I could remember the name of the particular attendant who helped me!! ABOVE AND BEYOND the best customer service I have ever experienced in Miami. This spa is beautiful and very large. It is great for groups or just a day with your best friend. While pricey, I usually snag a deal and their hours are GREAT so you pay for convenience. Your service usually includes pool, beach, and gym access. The property is stunning so don't skip out on these!! The spa also has a cozy quiet room. Never thought I could experience a luxury nap but there ya go. The robes and spa sandals are very comfortable as well. The hydro circuit is the bomb.com. Spas are essentially where you pay money to be exposed to various forms of water. By the end of it you feel very relaxed and the mineral water keeps your skin extra smooth for several days after you leave. I've had facials and massages, and a couple of my friends enjoyed their nail services. The quality is impeccable, but I favor the facials. My skin glows for two weeks afterward and TAMARA is the absolute best!! She is knowledgeable, professional, and the neck massage she includes will melt all your stress away. For newbies: I recommend making any facial appointments for later in the day so that you can enjoy the sauna, gym, and beach. Get there early and hit the treadmill overlooking the ocean. Head to the beach or pool afterward and soak up the sun and Miami Beach vibes. Once you're really ready to relax, throw on your spa robes and enjoy full hydro circuit. They have snacks to keep your hunger down while you're there and several restaurants in the hotel if you end up wanting lunch. A splurge for sure, but I plan on coming back here every year for the beautiful facilities, incredible customer service, and amazing facials. Thank you, Lapis! read more

Like many others below, I too took advantage of Miami Spa Month and visited Lapis... The deal is beyond amazing and completely worth the price. For $120 (after taxes and service fees) I got the best facial (60 minutes) I've ever had in my life, access to all spa facilities - I'm talking gym, eucalyptus sauna, hot tub, spa pool, rain room, unlimited citrus water, juices, and fruits. That price also includes all day access to the hotel pools and beach. I swear I'd even pay regular price for this. Beyond impressed with the facilities and the service. If I could give it more stars, I would. read more

Give yourself plenty of time around your appointment to enjoy all the amenities this decadent spa in the Fontainebleau has to offer you! Valet Parking is discounted to 7 dollars for an 8 hour validation. Spend the entire time here! Massage - My boyfriend surprised me with a couples massage ($320 per couple) during our vacation in Miami and it was one of the best gifts I've ever gotten. We weren't staying at the Fontainebleau, but we got to take full advantage of it by booking a spa appointment. I would recommend staying at a more affordable hotel on the beach and getting a spa day of Fontainebleau! The deep tissue massage was so relaxing, the masseuses had a good knowledge of anatomy and concentrated on areas i asked them too. However, don't say firm if you don't mean it! There were points that I felt like she was really getting out knots, but it was not relaxing. However, by the end, I felt like I was floating on a cloud. Spa Amenities - The reason to splurge on the spa is the amenities!!!!! They wisk you off to separate locker rooms where you change into a comfy robe and slippers. In the women's room they have a hot tub, steam room, showers (with shampoo, conditioner, shave gel and body wash), sitting area with fruit infused water, nuts, fresh fruit, and tea. Everything is so beautiful and clean. There is also a long elements rain tunnel where massaging water envelopes your body. I have attached a picture because it is so hard to describe. There is also a solitaton room which is kept silent with comfy plush blankets. My boyfriend told me the men's room had a man cave where he watched part of the football game. One downside, I wish more things were co-ed. There was a co-ed long heated pool, which seemed appropriate for laps, but seemed silly because I couldn't do that since there were always people sitting in it. Also there is an area with two benches where warm water pours from the ceiling massaging your entire body. We spent part of the day in the outdoor hot tub and pool. Try to explore around the hotel if you aren't staying there as a guest. Note for guys thinking of buying a spa day as a gift - treat your loved one with a spa day, and you will be sure to get brownie points. My boyfriend did, but I won't share those details. read more

Lapis Spa - Front desk - Day Spas Near Me - Miami Beach, Florida

What can I say about a place that is so relaxing, stunning and posh as this ?!? Take me there ! As a random but very well received act of kindness my bestie decided to treat us to a spa day at lapis and let me tell you fine people of the Internet it was great ! We were received at the front desk of the spa by a nice lady who explained how the spa works and handed us some robes to change into and sent us on our way with our spa four guide. I side the spa, there is a pool, rain shower showers, a sitting room, and a coffee and tea room all to enjoy while waiting for your treatment. We are also provided with private shower and lockers if we desire. So we change and have our coffee and sit in the relaxing room as we are waiting to be called upon. Finally, we get upstairs and I'm escorted into a small room with relaxing music and the blissful massage begins. Post massage, we were directed to a seating area with cucumber water and orange slices to rehydrate the body. It was definitely a great experience. Then we did the warm mineral pool and lastly the rain showers before hitting the real pool. Oh ! I forgot to mention that when you book a massage you get all day access to all fountain bleu amenities including gym, pool, and beach. And reduced validated parking. I'm craving to go back already ! read more

A five star spa treatment has been awaiting me for a while now. Calling my name on the days my stress and anxiety were through the roof and yearning to soothe away every body ache and sorrow. I won a free spa day at Lapis through Twitter. How lucky am I to re-tweet something at the right time and win something so essential as a free spa day at the Fontainebleau? Let me give you a peek into my life-altering experience at Lapis. Upon my arrival I was greeted warmly by the front desk receptionist. She congratulated me on my prize and escorted me through the double doors of the spa. The spa is gorgeous--clean and modern, not a detail is overlooked. After I was given a tour of the entire facility, they showed me to my locker where there was a bathrobe and sandals waiting for me in my exact size. I was also assured that I had access to every amenity and facility (phew!). I waited in what I call the "snack room" for my 2:00 massage where I noshed on fresh fruit, trail mix, and fruit infused water. There was also hot tea and magazines to help pass time. It wasn't long before my name was called and I was shown to the massage area of the spa. I didn't know what a treat I was in for since I wasn't paying for anything. My masseuse was the sweetest and attentive person I could have ever been appointed. I was given a 50 minute, hot stone and deep tissue massage (score!). I mentioned to her that I had ran a 5k earlier in the day and she knew exactly what pressure points to soothe and alleviate for a runner. I finished my massage feeling like an entirely new person. After my massage I took a quick shower to rinse off the oils and then headed straight to the hot tub. I lounged for a bit on the adjacent curved lounge chairs with slices of chilled cucumbers over my eyes (something I've always wanted to do) then, I made my way to the steam room. From the steam room, I went straight under this huge platform where a pressure shower proceeded for a good five minutes. I had it all to myself and it was glorious! Then came my favorite part--a swim in the narrow mineral pool. After that I laid face down under a pressure shower of mineral water. I realize now my experience was a lot like going to a water park for adults only. Amazing. The spa has private showers equipped with soap, shampoo, conditioner, and shave cream as well as a dressing room with blow dryers, curling irons, and hair brushes. I made it a point to take advantage of everything since I don't know when I'll be allowed the time and money for such an experience. Since I wasn't a paying customer, I thought that I would be excluded from several privileges, but I wasn't treated any different than any paying patron. It was by far the best spa experience I could have ever asked for. It didn't hurt that it didn't cost me a thing either, but I was treated so well and intoxicated with such relaxation, that I am willing to pay for a spa session at Lapis in the near future. Side Note: Make sure you arrive half an hour early. It's important to get that tour around the spa or you'll have a difficult time trying to figure out where everything is. You'll also want to take the time to change into your robe and slippers and enjoy some of the snacks. read more

Loved my spa day at Lapis. I agree with just about every single reviewer below about the greatness that is spa. This comment is to give future visitors some tips on their visit to the spa. First of all, get there early!!! Especially on the weekends as locals and tourists flock the spa and it gets really busy and less zen-like with all the chatter. The spa has great healthy snacks like trail mix, lots of fresh fruit and teas that are great replenishers in between treatments and spa lounging. I had the Hot Rocks massage and it was heavenly. It was my first time getting one so I told my masseuse that I was sensitive to heat, thank God I did! She turned down the heat on those rocks, and although they were very hot, her rhythmic movement of the massage was excellent. My only complaint during my massage was that the masseuse ran out of lavender oil, hello, are we not in Miami best spa??? How do you run out of a spa staple like that!!! Other than that, the whole experience was wonderful. read more

My favorite spa is Florida. The massage therapists are so professional. The amenities are the best in Miami and the service is excellent. It is pricey so I like to go during spa month, but I look forward to it all year. Go with a group of girlfriends and truly indulge! read more

The spa itself is pretty nice. The facilities are clean and vast. The co-Ed sections include a pool and the rain room while same-sex areas include locker rooms, a waiting room with snacks and drinks, a silence room for reading and napping and various pools and jacuzzis. Some guests were a bit loud and I felt the staff could have taken more initiative to keep these guests quiet. My sister and I got a couples massage so we could chillax in a private room. My masseuse was great. Unfortunately the fountainbleau is a bit of an amusement park. The spa should really have its own lunch facility because the outdoor pool area and the fast food "fresh" restaurant are anything but relaxing. It's a crazy contrast... All-in-all, a nice time at the spa. Come after lunch or fill up on an early breakfast and leave before lunch time. read more

We were in Miami for a girls trip with three things on our agenda: 1. Eat Well 2. Enjoy a day of pampering 3. Spend an obscene amount of $ at Bal Harbour. On our second day in Miami, we were able to cross #2 off of our list at one of the best spas I have visited! Lapis exudes luxury, serenity and is purely blissful. I enjoyed the time I was able to spend there and would highly recommend it to everyone. For our spa day, my friend and I had booked "A Day at Fontainebleu": Where we were able to enjoy a day of ultimate relaxation and blissful escape by taking advantage of the Fontainebleu's massive property. A Day at Fontainebleau package is $175 per person. The lunch at La Côte was prix-fixe two-course spa lunch at the hotels ocean-front Mediterranean restaurant. When we arrived 30 min prior to our appointment, we were told that we were actually half an hour late. Apparently, there was some miscommunication, which did not bode well for us because we were still going to be responsible for the price of our entire service. However, the staff were so accommodating that they were able to re-book us at a later time without any penalty at all. I was so very appreciative of this because they didn't need to adjust their policy because of our mistake. They have meditation rooms where you can relax and quietly wait to be called for your service. I had my massage with Aaron. Hands down, the best massage I have ever gotten. I told him that I was having neck and upper shoulder issues and he worked every knot out. I felt loose and limber post massage and was so happy to see that I had full range of motion back by the end of the day. After the massage, my friend and I took advantage of the amazing facilities in the Spa. The mineral pools, massage-jet showers, eucalyptus steam baths. And marble chaise with their own rain showers seemed to be modeled after the hammams of Marrakesh. The amenities were a delight. I honestly couldn't get enough! For lack of a better word, it was an EXPERIENCE! Lapis knows how to do it, and they set the bar pretty high. No wonder why Martha Stewart boasts Lapis to be the most beautiful spa in America. Let's face it, Martha knows ;). read more

The Lapis spa does not keep up with the sheer volume that they have attending the spa for services and needs to either employ additional personnel or bring down the amount of people visit the spa at a given time. Most of my 2hr stay they had no towels. The relaxation room was way to small and I was unable to go in or it as a mess with towels everywhere on the lounges. The so called marble lounges also we're always taken or a mess. When I showered the stall had no conditioner for my hair . Ugh had to walk over to another one which had conditioner. My service was good and so was the masseuse. But the atmosphere left me with very little desire to come back to the spa . It was just not pampering at all. read more

Extravagant spa. Highlights are the sauna; the rainforest showers with marble benches; the cozy semi-private room of chaise lounge chairs with fluffy white blankets. Awesome! read more

One of the nicest I've been to, you can get lost in the place and just relax. My favorite was the rain room. Yeah, I'm the guy who lays down on the bench and just enjoys it. Man it was nice. Caution: I went for something different, not sure on the exact name, some kind of Russian massage (deep tissue is what I thought) I was sore for two days, it wore me out but...it felt great also. Yes, you get what you pay for with this place. Very nice worth the trip and investment. read more

Heaven. This place was beyond my expectations ( which is very hard ) I went to with my coworkers yesterday and enjoyed the whole day. The rainfall is by far one of the best inventions ever. We arrived early and enjoyed the outside pool and all the spa activities. Enjoy my bamboo massage. I will be back read more

I came on a Monday after 4pm. I didn't have any services performed, but because of the time and the fact that I was a hotel guest, I was able to take advantage of the spa amenities for only $25. That was awesome. We'd been in miami 5 days at that point and the spa was exactly what we needed to recharge and conclude our trip with a good frame of mind. The steam sauna was amazing, and so was the mineral pool. I played a little in the area that had the waterfall affect and I mostly enjoyed the fruit and tea and honey that they supplied. I'm certain I ate a full meals worth of fruit. All in all, it was a great experience. Next time I'm in Miami I'll have services done here so I can determine if it deserves that 5th star. But regardless, it's a great spa. read more

I love, love, love Lapis Spa. I was there from 9:30 to 5:00 and would definitely move in if given the opportunity. The staff was amazing, everyone was so helpful and friendly. Schelda was so sweet and was so patient with all of my inquiries! I was scheduled to have a facial with Natalia and she works MAGIC! I had the Hydra Enzyme Mask that completely rejuvenated my skin. We talked for a bit and she was very attentive to what my concerns were. I absolutely loved the rain room. I couldn't help but doze off in there! The mineral pool was another favorite, fortunately it wasn't crowded while I was in there. The rain shower and eucalyptus steam room were also amazing. I felt so calm the entire time I was there. There was never a shortage of towels and the staff works fast to freshen up the seating areas. If there is one thing that will bring me back to Miami it would be the Lapis Spa! read more

This was my first spa experience ever. WOW! First off, make sure you enter through the "arrivals" area at the Fountainblue (It felt like we were at an airport), but trust me, its the second entrance if your coming from the south via Collins. Drop off your car in Valet and follow the signage towards the spa. From the moment we arrived to Lapis, we were treated like royalty. The staff is very friendly. They have a ladies lounge and a gentleman's lounge with 1 Coed area which included their big pool and the amazing rain room. The ladies lounge is equipped with a resting area, a hot whirpool, steam room and your own rain room experience. They have refreshments and light snacks available at all times. We were only there for 3.5 hours but we came out so refreshed and relaxed. I booked the couples suite for my other half's bday. It's an oceanfront view room with your own shower, bathroom and a hot tub. The 2-hour long session consisted of a salt scrub rub down, followed by a quick rinse-off, 30 min in the hot tub (with water, tea and fruit) followed by a relaxing 50 min massage. THIS ROOM AND EXPERIENCE IS WORTH IT! I cannot wait to come back to Lapis. We have decided to indulge in this luxury at least 2-3 times per year. Thank you. read more

So we went here to check out the spa and relax a little bit. When we got there we heard they were running a $99 Miami Spice special. Basically a 50 min massage that they stress to tell you is a light to medium touch (more on this), use of the spa amenities and a pool pass. Sounds pretty good, but tack on service charge and tax and you are at $120 for a 50min massage. You are shown inside and the amenities and given a tour of the different pools. They finish by reminding you to show up to the lounge 5 min prior to your session and they will come get you for your service (more on this as well). The three stars are really for the various mineral baths they have. They were all excellent and the steam room is quite nice as well. One thing I noticed was that there were no iced towels available by the steam room. Most high end spas I have gone to offer it as a way to keep cool in the steam room if needed. I asked a gentlemen's locker attendant for some and he was able to put a couple together for me, should be something the spa may want to consider in the future. After thoroughly enjoying the pools, I show up at 12:50 for a 1:00pm massage. I relax on the chairs and wait for someone to come get me and take me to my massage room. 5min passes by, no one. 10min, no one. 15min, no one. At this point it's 1:05pm and I have to walk to the front to find out what is going on. When I mention to the gentleman at the counter that I have been waiting 15min and my appointment was at 1, he looks for my info, then simply says follow me. As we get in the elevator, I ask to make sure that I will still be allotted my 50min massage and he just says talk to the therapist. As we get out of the elevator, we see the therapist on the phone calling downstairs to see where I am. Without apologizing for being late, the make attendant hands me off and I feel the need to apologize for the tardiness. I ask the masseuse if the massage will still be the full 50min as it is 1:10 at this point she replies no, that because I was late, she cannot make it up as she is on a schedule. I try to stay calm as I was pretty relaxed from the baths and asked to speak to a manager if I was going to be short changed on the massage. She took notice that I was getting upset and said ok, no problem and she did end up spending 50min on the massage. Now as far as the massage goes, it was probably the lightest massage I have ever had. At one point she asked how the pressure was and it took all of me not to laugh. My wife ended up getting the same massage package and her masseuse was the same way. When my wife was asked about the pressure of the massage, her masseuse told her she paid for a light to medium massage and was told she could upgrade to a firmer massage for more money...she simply replied that she didn't want an upgraded massage, she just didn't want to be rubbed with oil and no pressure, she could have done that herself at home. In any case, we got our massages, showered up using their bathrooms, which have ok products and headed out. We tried to use the pool at the hotel but it was a zoo. Pool service was atrocious, tried to relax, but headed back to our hotel, Metropolitan by Como (fantastic boutique hotel!). All in all, it was an ok spa trip. If it wasn't for the baths and the fact that it was only $99, I don't know that I would give it more than one star. read more

Best amenities of any spa I have ever been fortunate to attend. You cannot go wrong with any service you receive. It is well kept, clean, and more importantly you will leave feeling rejuvenated and relaxed! read more

Lapis Spa - Day Spas Near Me - Miami Beach, Florida

It was an amazing experience , so relaxing . I think I am 10 years younger ;)) They have variety of packages , it's very clean and soothing , showers are great , shower tap is mounted to ceiling, water fall is almost a massage session by itself , totally recommend. read more

I got a deep tissue massage at this spa when I was staying at the Fontaine blue a couple weeks ago. I wasn't wowed by the massage because i feel like I have received better massages before but it was satisfactory. The spa itself is pretty nice, and the employees are pleasant and hospitable. They have pools for women and men only and also "co-ed pools" for couples. The women's locker room is really nice, and their snack spread was impressive and also much better than some of other spas I have visited before. Our massage was scheduled an hour before they closed so they gave us day passes to come back to enjoy the spa amenities which was great. read more

This spa is a gigantic glass mosaic masterpiece. Individual steam showers-WHAT!? OMG-Varied temperature rain shower walkway-women's and co-ed....mineral/sea algae infused whirlpool that you can practically swim laps inl! Heated solid marble loungers...fruits and nuts and teas and fruit infused water...amazing spa treatments...steam room, sauna...cucumber topped cold towels....comfy robes...too many to list here. I only took off one star because it is crazy expensive. $$$$$$! But definitely worth the splurge if you hang out for the day. read more

The Lapis Salon is a fantastic spa. It is at the Fountainbleu hotel and the service is impeccable, the facilities are fantastic, and the professionals that provide the massages and facials are true professionals. I have never had a bad experience here. In addition to the actual services, you get a pool pass, parking validation for up to 5 hours and use of their gym. If I was able to spend all day there, i would!!! I go during Miami Spa Month because I can't afford it otherwise!!! read more

What an absolutely amazing spa experience--I came here for my sister in laws birthday and I was also a couple months away from getting married. (yay for relaxing time) We all had massages not sure which one but it was an hour long and then we went around to the pools/saunas. The staff here were exceptional--they all made you feel very welcome and were super sweet. Later we went over to lay out at the beach and out waiter WOODY was SO SO SO SO SWEET!!!! When he found out I was getting married he flipped out with excitement. (way to make a girl feel special!) He also was just overall very attentive with a great personality. Thanks for the experience Fountain Bleau! I'll definitely be back! read more

If you're getting the Swedish massage see Elio! The most amazing hands. Got my knots out without it being painful, which is a very hard combination to find. Also don't go to the spa with your hair straight if you have curly hair. I wasn't able to take advantage of the rain room because i didn't want to mess up my hair. Wish I could've been told that ahead of time. Also, the service from the very beginning wasn't too great. After being escorted to my locker I found myself wandering, figuring out for myself what to do next. Do get there early. read more

I come to the La Pis spa every time I make it to Miami. Out of all the spas I have been in the world it offers the best amenities, with amazing pools, waterfall showers from the ceilings, a 40 person gender specific sauna, and what seemed like a labyrinth of massage rooms. Prices can easy rack up to 400$ for a massage and facial-- but so worth it and this is coming from someone who has been to numerous spas around the world. read more

Lapis Spa - Both sex pool - Day Spas Near Me - Miami Beach, Florida

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My treatment here at Lapis was very enjoyable and relaxing. After receiving a one hour Swedish massage and facial, I soaked in the Hamman tub, mineral pool, eucalyptus steam room and rain tunnel. It was a very pleasant experience. read more

Lapis Spa - Filling up the Hamman tub. - Day Spas Near Me - Miami Beach, Florida

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Very expensive for what you get. We got a couples massage and my bf's massage was great but mine was very painful. My massage therapist massages my neck which yes is very tight. She was pushing so hard on the front side of my neck to get the knots out but didn't ask me if the pressure was okay so I was wincing in pain and she finally noticed and eased up. Pretty hard to talk with hands pressing down on your neck. I am not kidding I was sore for a week. I kept complaining of how bad my neck hurt. If anything I was worse upon leaving. The facility is nice but next time I would skip the hype and get a nice massage and do something else with my day. read more

Sadly this spa has deteriorated with its service . The last time I was here was about 2 year ago and I remember my day spa experience was amazing and unforgettable . I went with my bestie for her bday and we had an amazing day . Staff back then was on point and very attentive to us . Because I had that great memory of my past experience here we came a group of 9 . All my coworkers . I feel bad for them cause they all complain of how horrible our service and the way they talk to us , no manners and definitely no 5 star spa service . Coordination wise they where in another planet . The ladies in the very front desk where very nice but the other lady that handed the ropes , same lady that took us to our service room was so rudeeeeeee and so bitter that I think they need to do personality test in order to work at this spa . No joke . There where about 3 staff members that if I was the one running this spa . I would have fired them already . No professionalism , had no joy . No passion or love for what they where doing and felt like work was a burden to them . Very sad . The lady that made our experience very sweet was the lady by the refresher side . A Peruvian lady . Super sweet and attentive to us . Worried if we needed something and even was worried if we where cold with our ropes wet and suggested us to go change them . Brought us stuff . Super amazing lady . My facial experience was great thou . Lady was very instructive and knowledgeable and suggested products for me to try for my acne . Last time I was here I had the hot stone massage and I loved it back then . Some of the girls in the group had the Swedish massage and they said it was amazing too . Overall our main issue was costumer service . Please fix it !!! You guys should be on point about that . This is not a cheap corner spa . This is lapis at Fblu read more

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Absolutely beautiful spa. This is one of the best spas I have been too. The amenities are phenomenal. If you go here plan on it being a whole day. Go to beach pool in aM then go to amenities and end your day with a facial or whatever service. So so great. The beach and pool are included in whatever package you purchase. Ahhhh I want to go back so badly!! read more

I actually enjoyed my spa treatment at Lapis during my recent vacation to Miami Beach. Luckily there was a special on spa treatments since it was spa month. When I arrived, hospitality was great. They explained the process in great detail and proceeded to the waiting area where we were greeted my another person who gave us a tour of the facility. Make sure to come prepared with swim wear if you plan to use the facility after the treatment. Facility had many amenities to use for men from robes to slippers. They also have a good selection of food in the waiting area. The massage and facial was great. What is great is that I was able to use the facility until the end of the day. Overall, I would return and highly recommend this spa to anyone. read more

I wish I could give 2 separate reviews .. One for the staff & massage therapist, because they were all great... And then one for the atmosphere, wayyy too crowded and noisy. Pros: I had the aroma hot stone massage and that was great, my massage therapist was very good and pleasant. All the spa staff was friendly and helpful. I also like the access to the pool and beachfront with a spa appointment. Cons: I don't know if it was because of Winter break timing, but it was so crowded I could hardly find a place to relax. They heard you upstairs in a group when it is time for your appointment and it just didn't feel personal. The water element things were cool, but again there were people everywhere.. I was at the spa to escape that. The outdoor pool area looked cool, but it was so crowded, almost all seats taken and the pool just looked dirty from all the people. Overall the hotel reminded me of an overcrowded Atlantic City hotel, just over stimulating in every way. Made for interesting people watching though. read more

My best friend surprised me with a spa date for my birthday, and it was AWESOME! Very professional staff, delicious treats, amazing treatment by the pool which the food service was great! I didn't want the day to end! I felt like a million bucks! I recommend this place, but it is quite pricey! read more

DO NOT COME DURING MIAMI SPA MONTH!!!! I repeat!! DONT DO IT!! The staff is in a terrible mood. They don't want to answer any questions, they just want to rush you along. The place is a factory. The rain room is currently "out of order." Not to mention that half of the population of the spa is on their phones and my party was approached in an extremely rude manner and was basically harassed to put away their phones. Very unimpressed. Go to massage envy, much cheaper prices and probably will offer better customer service than the disrespect they call customer service here. read more

The spa staff was incredibly accommodating when I experienced a bit of an emergency. Was able to swap treatments with another party. They were fully booked but Camila was diligent on finding me another treatment through out the day even though they were fully booked. Incredible customer service and amazing flexibility, professionalism, patience and accommodating for my circumstances. Beautiful amenities and I had an amazing experience. Highly recommend! read more

I had a Swedish massage done with ESTELLA about 2 weeks ago when visiting Miami. I get massages almost every month and let me tell you that she is the BEST I've ever had. I felt so relaxed and my entire vibe changed in a more positive way. I wish she was in NY :(. Besides that, the rest of the spa was very nice. No complaints. read more

After looking at quite a few spas, a friend and I settled on Lapis due to the "extras" that it had to offer (like the outdoor pools, spa pools & rain room, etc). The prices seemed about the same as everyone in the area (not ridiculous, but a tiny bit higher than expected), but the July/August spa month deals were just an added bonus when we was there. Even though the Fountainbleau is huge, it wasn't difficult to find the spa and check in desk. I thought their request to check-in 45 minutes prior to the treatment was a bit excessive. I understand not everyone is very prompt, but perhaps 20-30 minutes would've been sufficient for people to change & get the tour of the facility before waiting for the treatment. If people want to take advantage of the spa "extras," just let them know they can arrive early or stay later than their appointment. Each of the water-based extra things were nice in their own way. I like that the co-ed mineral pool was a little cooler than the things in the women's-only area. The rain room just off of the co-ed pool was very neat, as was the rain area in the women's space. The number of lounge chairs along the co-ed pool and by the women's jet tub were always occupied. If you weren't quick to get one as soon as the towels were switched by the ever-present staff, you were out of luck. Towels were located in every room, and the robe I got was very fluffy (but so long & stretched throughout my stay that it dragged on the ground & got a bit gross by the end). The calm/nap room was a cool idea, but I didn't get a chance to use it. I did appreciate that we had full use of the outdoor pools, as well as the spa area, but it wasn't really mentioned unless you asked for the day pool pass. The swedish massage by Sergio was great, and I didn't need to request more or less pressure. I'm not sure why, but the neck, scalp, hand, and foot massage portions were unexpectedly good compared with previous massages I've had. Maybe the "extras" beforehand had relaxed me more than usual so I could appreciate it? What they had for nibbles and water throughout were very good, but I thought they could've had a bit more variety for the nibbles (in the waiting area for treatments, it was strawberries, thick, juicy oranges, pineapple chunks, and cups of peanuts). The shower area was very nice, clean, and roomy with a rain shower-head. The lockers weren't large, but sufficient for all my clothes & purse. The personal space was a bit cramped if you got one in the corners, though. I would go again, but I would hope they would do a minor update/cleaning because there was a little mildew/mold visible in a few areas. Given the amount of heated water everywhere (so much water!), I'm sure that it is difficult to keep up on. A swimsuit dryer/spinner would've been nice, maybe some natural light, and maybe 1 area with cool-er water. Even though there were a lot of people at the spa on the Saturday that we went, the only place I was hindered was the lounge chairs along the co-ed pool & women's area. The outdoor pool was crowded, but decent chairs were still available at ~3:30 in the afternoon. read more

Facilities were great and clean between the rain showers, pools and sauna. Wished I could have loved my massage more. Not that I didn't like it at all, but there was definitely room for more pressure to be applied, which maybe I should have requested. Overall good experience, would return but prob request a different therapist. read more

Fabulous spa!. One of the best i have been to in the world!. Not only is it beautifully decorated and nice, marble throughout but the services were great. Came with a friend and we had massage and facial, all services were very nice. You also have a rain shower area, wet spa and pools coed, sauna and it all exudes luxury. And prepare to pay for it!. You can also use the pool area outside as a spa guest. I love the Fountainblue and plan to come back to this spa. read more

To start I have to say I am very greatful that we were able to keep our reservations. Since there was a bit of miscommunication and misunderstanding we arrived almost 30 minutes later than our appointment times. The girl at the welcome desk was gracious enough to accomodate new spa times without charging us extra. I had the swedish massage and it was exactly what my stiff neck needed. My masseur did a great job of getting out the kink and letting me relax. The best part of the spa is all the different shower. We enjoyed relaxing time in the jacuzzi, steam room, sitting room as well as 2 different pressurized shower areas. The have all the amenities needed to relax and get ready afterwards to enjoy your day by the pool. The service is polite and prompt. The space is very clean and organized. read more

Such a beautiful spa and very polite staff, super helpful and sweet! I enjoyed all the amenities available! I had purchased a day at foutinbleau package that allowed access to the pool and beach. You do have to pay for beach loungers and umbrella if you want one though. It was like $25. My massage was amazing she put me to sleep lol. read more