Let me start by saying that this is not a true luxury spa. The amenities are very basic (a steam room, and a highly chlorinated tub), and the quality of the spa treatment was mediocre. I booked an 80 minutes massage, I was never once asked what were my concerns or even if the pressure of the massage was ok, or even addressed by name. Oh and the heater of the massage table was dysfunctional; I still remember being cold... The gentleman spa receptionist at check-in was friendly, as well as the beach attendant who set up our chair. They were the highlight of our day, because while at the spa when I simply asked for a bath towel I was directed to go to reception and ask for one. Way to go. read more

We booked 2 massages a Swedish 1 hour & a deep tissue 90min, both with female therapists. The check in was easy and we arrived 1 hour before our service to enjoy the amenities! My 90 min deep tissue massage was performed by Anatalie, she was very very good! I'm a Huge and densely muscular male & it definitely could have been a "stronger massage" however, Anatalie listened to my needs and really delivered a therapeutic relaxing massage that released some of my deep tension. She truly heard me in the consultation and customized every single moment toward my needs. Hands down one of the most attentive/intuitive massage therapist I've have ever been to. She was extremely kind & her heart of gold came through in everything she did! She adjusted the bed to my liking, placed heated towels on my sore areas before and after she worked on them... and wasn't afraid to use her elbows on my stubborn tense muscles! I had very specific needs, due to my career & Anatalie decided to reverse the usual process and start me face up and finish me face down .... she started with my hands, arms, shoulders then thighs, and feet... rolled me over and worked in reverse up my backside to finish strongly on my back and shoulders ..... FOREVER I will now request this method!!! Drool drool drool! My friend had a great Swedish massage as well! The amenities are wonderful! The private spa areas are clothing optional & include steam room, hot tub and shower facilities... the public area is not clothing optional and has a long beautiful warm soaking tub and a "rain room" to sit and let strong water pound out the tension. If your going to be there all day 9-6:30, u should bring food , the pretzels and peanuts they have aren't enough. And the disposable razors at the vanity aren't worth a dime so bring your own if you need to shave (literally - a razor a child could play with & never cut themselves ... BAD.) the staff was 1st rate! And spa attendants are there whenever u should need them and they seem ready to serve! They will come and find you WHEREVER you are when it's time for your service and they make that clear when you check in... which was sooo wonderful because I didn't worry about the time or missing my massage! They give u a wristband so u can come and go as u like from open to close and enjoy the spa all day! Great relaxing environment, friendly staff, stellar services! read more

Lapis Spa - The public area soaking tub and rain room - Day Spas Near Me - Miami Beach, Florida

Great customer service! Everyone was so nice, my service at this location was also very relaxing. If you get spa services you can enjoy the hotel amenities such as the gym, pool, hot tub etc. This place is a great place if you want to get away and relax for the day. read more

Wow. All I can say. This was our first time at Lapis but def not our last. So peaceful with amazing views. We did the couple message and loved every second. The water journeys are awesome! read more

Lapis Spa - Day Spas Near Me - Miami Beach, Florida

Visited the Lapis Spa with my boyfriend and another couple and we had a great day. We all selected the Aromatic Swedish Massage which is 55 minutes and only $109 (not including 20% gratuity). We arrived an hour early as instructed and were able to enjoy some of the amenities before our massages. My massage was great and my masseuse was friendly and professional. Visiting the spa gives you access to the pool and private beach so we took advantage of that and made a whole day of it. The service is impeccable and the facilities are beautiful. We received a coupon to enjoy our spa month price any time until December 2017 so I will definitely be back, although I would have returned even without the offer because it was such a great experience. Even when busy, the staff keeps the space clean and you get to enjoy a relaxing atmosphere. Lockers, showers, blow dryers, and all toiletries are available for use which is extremely convenient. If you do need to cancel, make sure to do so six hours before your appointment or you will be charged $75. If you've been thinking about going, TREAT YOURSELF. Trust me, you won't regret it. read more

We had a very relaxing day at the Lapis Spa through Miami spa month. It was a group of 4 of us. We all got the dewy glow facial. We were not able to get appointments at the same time but we got 2 girls in at 9:30 am and the other two at 10:30 am Susie, was an amazing esthetician. I really loved the facial and the efficiency she exhibited while extracting 95% of my blackheads (I had a blackhead in every single pore). She also gave me an upper extremity massage which I was not expecting and I have never gotten during a massage. That was a plus! The 9:30 girls were not able to get a tour because we got there right on time for the facials, but the 10:30 girls got the tour and then toured us when we were all done. It was a beautiful facility. Early in the morning was the best time to arrive because there was not a crazy amount of people. The reason for the 4 stars is because we really wanted to begin our day in the jacuzzi but it was dirty!!! We were in shock, and we weren't able to experience that portion of the spa. We spent most of the day in the co Ed pool and it was so relaxing. It was a great experience! Plus they validate parking for 5 hours you pay $16. If you decide to stay past the 5 hours, then it's $48 for the full day. read more

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This is by far the best spa I have ever gone to! Just inside The Fountaine Bleu hotel I booked a private spa suite day for my partner and I and we were in love! We were able to use the hotel amenities after our massage. And prior to the massage we were able to use all of the amazing water therapies including the eucalyptus infused steam room, heated & jet pools, the cool blue rain room, and the small buffet with snacks and infused water. I have nothing negative to say about this place. read more

Lapis Spa - Day Spas Near Me - Miami Beach, Florida

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This used to be my favorite place to cone for a massage. I'm 6.5 months pregnant so my husband booked myself a maternity massage and himself a hot stone. Unfortunately I woke up at 10am on the morning we were going in totally sick. Coughing, blocked up, just nasty. I did research and it seemed a massage was not the best idea, not only for myself but for the rest of those using the spa facilitates. I called the spa at 1030am, 5.5 hours before my service, they could hear over the phone that I was 1) sick, and they could see by booking that I am 2) pregnant. They refused to budge about their 6 hour cancellation policy, despite me raising concern for other patrons of the spa. She said the best they could do was open up the time slots and see if anyone else took them. I was not going to take the $150 gamble. So ended up going. On arrival I expressed my disappointment in the situation, I looked over and saw the manager listening, when I did, she proceeded to walk away. Once again, no help. I got through the massage grossly wiping my nose with apologies to the masseuse. We got a standard email from a guest service person after, we emailed them explaining the situation, again NO RESPONSE OR RESOLUTION. So I apologize to those who were there that day, including the other pregnant woman. It's sad when a place perceived to be about the customer is about the bottom line! read more

I went to Lapis Spa during Miami Spa month and it was the best decision I made. It was glorious. I received a facial, massage, hair treatment, and a mani/pedi. It was such a wonderful day of relaxation and rejuvenation. I highly recommend this spa. I will be taking my mother here when she comes to visit as it is the perfect place to take anyone you wish to spoil. read more

Lapis Spa - Day Spas Near Me - Miami Beach, Florida

If I could give 0 stars then I would. The spa itself was nice just a little run down with mold growing in certain areas. The bathtub area was closed and really nasty looking. It was way too packed for it being a spa you couldn't even walk or relax in certain areas. I received a pedicure and it was by far the worst pedicure I've ever received. I attached some photos below. I had to pay more for French tip and the lady kept complaining that she wasn't able to do it for me.. since we walked in she was in a hurry to just get it over with and move on to the next person. This is a SPA, where people come to relax!! It was my birthday and from the moment I walked in it was horrible. How was the worst pedicure I ever had the most expensive? I complained and showed proof in the end of the horrible job she did and the spa manager didn't help me out at all. She did not try to refund the pedicure part of the spa or work with me in any way.. just please if you go here avoid getting any pedicures.. she didn't scrub my feet or take any dead skin off and she shaped my nails horribly. The paint wasn't sitting right and she said "wells there's nothing else I can do" and didn't try to fix it at that moment. I'm just disgusted and in shock. I want a refund!!!v read more

Lapis Spa - I came in with square shaped nails and she made them round. - Day Spas Near Me - Miami Beach, Florida

Great spa, just not worth the cost. If I could give the massage therapist a review separately, he would get 5 stars. If you need a real, quality massage, ask for KEN. he is the first massage therapist that has ever actually listened to exactly the areas I need work on and was not too afraid to work them. As far as the spa goes - small details were letdowns , such as really crappy conair hairdryers that seem to be from 1995 (seriously, if you're paying $200 to spend the day, or even more to stay in a room, you should be able to dry your hair in less than 90 minutes). The "refreshments" provided were not what you'd think they'd be - literally just peanuts, some lime infused water, tea, and apples. No bananas, no real fresh fruit, no granola or almonds or anything - literally just peanuts. The facility is nice - the steam room is large, the co-ed baths are nice, and the rain baths and hot tubs are as well. The reading/sleeping room is a nice touch as well. Like I said, it's a nice place... just not worth the cost. Staff is pleasant but not particularly helpful except for the actual technicians/therapists, unless you ask specifically. Overall I dislike fountainebleau hotel itself, so this review may be biased. I can't stand how large and crowded it is, and how you're treated like cattle, just another number. The pool deck is super crowded and the attendants do not care st all. I went to the towel stand to ask how I can get a chair, was told "go find someone in the blue shorts over there" - once I did, he said he had no chairs. He literally had me standing there for a good 5 minutes until I asked if I should go somewhere else - he said yes (why wouldn't HE say that to me?) once I found an area with available chairs, the person there was nice but did not speak English (I speak Spanish so it was fine but still... I felt like a pinball going back and forth, not like a paying guest). Fountainebleau should realize they need to treat people who pay for DAY PASSES not only as well as, but better than, hotel guests because WE are the people that ACTUALLY LIVE HERE and therefore they can get more repeat business, more often, from our demographic. Also, the gym is not great. It has only one stairmaster, and it's rickety and creaky. Definitely need at least 2, and to update them. I will most likely only (and reluctantly) return for ken because the massage was amazing, but am - as usual - disappointed in fountainebleau's overall lack of attention to its guests and standards. read more

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I am well aware that my 3 stars could be someone else's 5 or 1, depending on preference. I felt it was a great massage with lots of amenities, but in a very impersonal setting. You will love this spa if you do not go to the spa often (not a spa snob), if you are a guest at the Fontainebleu and it is convenient, if you are with a group of friends, if you like spas with lots of things to do (steam rooms, hot tubs, etc), and if you don't mind being surrounded by lots of people, and/or being a bit "herded" from one place to another. You will not love this spa if you are looking for a more intimate, boutique spa experience, if you prefer being alone/quiet to relax, if you do not like being surrounded by lots of people (pro-tip: book for early in the morning) or if you prefer a few amenities that feel a bit more luxurious, rather than many amenities that feel commodity/impersonal. Hope this helps. And special shoutout to Sebastian the masseuse who was awesome and who I highly recommend. read more

Beautiful spa located inside the Fontainebleau Hotel! The staff exudes nothing but professionalism and hospitality. The coed room has a rainfall room with blue lights that relax the mind and body and also has a long jacuzzi pool with lounging chairs on the side. The men's lounge has trail mix, peanuts, oranges, tea and water to keep you hydrated while you wait for your massage to begin. The massage I had was fantastic! I've had a couple massages in Vegas and a few in different spots in Miami and this was the best I've had so far! I felt completely relieved of my stress that had been building up from work! Just what I needed! The receptionists were very good at calling and confirming our appointment making sure we knew what to expect for parking and other miscellaneous things as well as diligent with the check in process even with a few guests checking in at once. Definitely will come back! read more

Came here for a massage recently and had a great experience. The check-in process felt very safe, clean, and socially distant. Check-in took a little longer than expected and to compensate, we each received two discount vouchers for a $5 glass of rose at one of the outdoor hotel bars! Prior to my appointment I was taken to the mineral pool to soak and relax. There is also a hot tube (each locker room has its own) and a relaxing area with cucumber water and other snacks on request. Some of the facilities are currently closed due to COVID to ensure that adequate social distancing is observed. I had a 50 minute "heavenly" massage which was very relaxing and medium pressure. The ambiance in the massage room was very peaceful to the point that I felt like I was almost falling asleep. There are also currently deals for Miami Spa Month and Lapis does participate so make sure to check those out! read more

I went to the spa at our recent stay at Fontainebleau Hotel. We spent around $300 something for a couples massage in suite. The massage was nice and relaxing after that I checked out the other amenities like the rain tunnel, eucalyptus sauna and mineral pool. The sauna was nice I did it smell any eucalyptus while I was in there. The rain tunnel was nice it sound just like rain it's pretty loud. I didn't spend to much time in the women's pool area because the smell of the chlorine was to much for me. I couldn't really find my self relaxing with the smell being so strong. Overall it was an ok experience read more

Lapis Spa - The women's spa area - Day Spas Near Me - Miami Beach, Florida

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Every party needs a pooper, and I guess I'm just that party pooper. I went to Lapis for Miami Spa month today with Grisel L. looking forward to leaving with the 3 R's - revived, refreshed and relaxed. But I apparently never got that far into the alphabet... I was unimpressed, which was peculiar since everyone raves about this place. First off, the entrance to the spa is pretty tacky for such a high end spa. Merchandise like perfume, hair accessories and nail polish are lined up on the walk to the check-in desk. I felt like I was in Dolphin Mall. Secondly, I don't know if this is usually the case, but there were so many people booked for massages that I had NO WHERE TO SIT in the waiting room. I don't know about you, but standing around munching on strawberries in a robe with a cackling group of 15 women (no joke) is not very spa-like for me. It was terrible. I (and a few others) described it as a field trip or conveyor belt. Very impersonal. Amenities are okay. They have a mineral pool, a mineral jacuzzi (um, isn't that just like the pool but with jet streams?), rain showers (I can just stand outside during a rainstorm - we are prone to those in Miami), and the Eucalyptus Steam Room (probably the only one I enjoyed). Additionally, locker #17 apparently hated me and would neither unlock or lock when I needed it to. I literally had to stand with all my weight up against it to get it to work. The massage itself was okay. I opted for the Bamboo Fusion because it sounded new and adventurous, but quickly found out there was nothing glamorous about it since it's basically being rubbed with a bamboo stick. I would not recommend it - I kept hearing the stick squeak as the masseuse rolled it on my back, and after being poked in the head with it a few times, I was really to karate chop the hell out of it. But thankfully he put it away for a little while and just gave me a regular rub down. Hallelujah! Service was okay, except that the girls in the spa check-in forgot to put the date on our pool passes where it specifically says "date." And due to this oversight, a 17 year old security officer (okay, 21, tops!) who took his job veeeery seriously wouldn't let us into the pool area, which resulted in us hoofing it all the way back to the spa to stand in line and correct this problem... but hey - at least we burned some calories from that strawberry water we had... good deal! Positive comments: clean, modern facility; even offered little combs, shower caps, lotion, hair products and blowdryer/curling irons to spruce up. But honestly, for being the big, bad FountaineBleau, I expected more. And putting all sarcasm aside, this review is really the experience Lapis had in store for me today. The most disappointing thing was the amount of clients that were booked for massages starting at the same time - waaay too many! I didn't leave revived, refreshed, or relaxed, and I have to say that Lapis was not, for me, all it was hyped up to be... read more

I booked the day of joy package months in advanced and I was so glad they told me to come early to enjoy the spa before my treatments. I loved the pool, steam rooms, showers etc. they were so relaxing and the locker room area was spacious with plenty of showers and lockers, hair dryers, towels, and I never felt rushed or uncomfortable. The massage was great - I felt like a newborn afterwards. The facial also was excellent. I felt like my skin was glowing with radiance. read more

Yaaassss!!! It had been much too long since I'd treated myself. I decided that I was going to take a personal day and do all sorts of good things to and for me. Using Tom and Donna as my spirit guide, I set off for a a good day. The day started with a favorite juice then some eye candy in fancy digs. I got my fitness on with little distraction. I couldn't be bothered to ogle [redacted]. I was leading up to some spa treatmentS and I needed to make sure I was tight and right. I can't just go au natural in front of anyone at any time. Fitness achieved, I headed to the Lapis Spa. Instantly, I felt at ease. I was worried that I was going to be surrounded by all manner of foolishness but then I remembered that I wasn't coming here during discount days (of COURSE the place is as packed as Walmart on Black Friday at that time; don't schedule something relaxation when a metric ton of people are making a run on the same thing). I got checked in and met my aide. He showed me to the lockers, pool, sauna, outside pool, and waiting area. I luxuriated in the rain shower (bad for Mother Earth... but so indulgent). I soaked in the jacuzzi (hoping that I wouldn't get pregnant). My OCD, then, sent me back to the showers. I followed that with a stay in the eucalyptus sauna and sweated out toxins of the biological and emotional kind. Relaxed, I took a real shower, got into my towel and robe, sauntered over to the waiting area, and got my citrus water on. Feet propped up and deliciously hydrated, I received notice that my time was at hand. I was scheduled for the Lapissage: chakras, crystals, mind, body, soul realignment... yes, please. I drifted out of consciousness as my masseuse made me a better man and restored my balance. The time went way too quickly. I didn't have to go home, but I couldn't stay on that table. I made my way back down to the waiting area and more of that life-affirming water. Some pseudo-napping by the pool, sauna, rain shower, and real shower later, I was on my way to MORE treating of myself. But, i made a note that I would need round 2 at Lapis soon. read more

Hands down, my favorite spa. I've been here 5 or 6 times now and I can't get enough. The facilities are fantastic. The spa itself is huge. There are some areas that are for women or men only and some co-ed. The spa has a huge rain shower room with different temperatures and water pressures. It also has a large heated mineral pool with built in seats to relax in before or after your treatment. Everywhere you turn, they have stations setup with tea, water, mixed nuts and dried fruit, strawberries, apples, coffee, etc. The treatment rooms are also nice and spacious and the therapists are very professional. I've never had a bad experience here. One of the best perks of going to the spa here is that you can also use the pool and hotel facilities while you're there. It's great to go with friends and spend the day having drinks poolside at the Fontainebleau. If you're planning on going, check their website for special deals as they usually have a pretty good promotion going on... Get your spa on! read more

I likey! My husband booked a couple's massage and day at the Fontainebleau Spa for my birthday - turning 25 means needing some serious pampering and rejuvenating in my old age. It doesn't need to be mentioned - the Fontainebleau is gorgeous. The spa is no different. We were running 5 minutes late to our appointment so we were immediately rushed into the massage room without a tour of the place. There's very little leeway with appointment times, so make sure you plan ahead. We had a deep tissue massage that didn't feel too deep tissue as I expected. Regardless, it was still nice and the room was very serene. Next, we hit up the other spa amenities. * Co-ed Mineral Pool: Nice when it isn't packed. We went early in the day and had it to ourselves. After about 3 PM it got packed. * Rain showers: Interesting, but took a few tries to get the point of it. Laying face down was the best. * Steam room: Fantastic. Pro-tip: take a cucumber infused towel from the various ice buckets spread throughout the spa to put on your face. * Individual bathtubs: Had a bit of an awkward moment here. I walked by several bathtubs that were separated by a short partition. A bunch of them were filled with bubble bath. Next to each one, I saw a bowl of fruit, an ice bucket of cucumber infused towels, some scrub or cream or whatever, and other accessories. I walked by these tubs in curiosity a few times (important to note: I wasn't given a tour) until I decided... I'm gonna jump in one of 'em. And I did. With bubbles in my hair, strawberry in my mouth and cream on my face I stared innocently as one of the staff approached my tub in confusion and asked, "uh.. do you have an appointment?". I ran outta there. Aaaanyway... * Relaxation room: I recommend you come in here and snuggle under the fuzzy blanket and drink some tea after you've hit up the other amenities. It was pretty awesome. Overall, had a pretty sweet time at the spa for a few hours. You can ask for a pool pass and lounge by the awe-inspiring pools if the weather is nice. You can also grab a pretty expensive snack at the cafe nearby (the quesadilla is great.) Between The Standard, The Viceroy and Fontainebleau - this is my favorite spa so far. Between having the most amenities, largest space to prance around and most non-spa fun you can have (between the pool and various amazing restaurants) - it's a pretty easy choice if you're prepared to splurge. read more

6/4/2017: Pros Great spa facilities. Massage was very relaxing Good water area. Cons Terrible customer service at front desk. Dropped 2 stars due to customer service read more

Beautiful spa located inside The Fontainebleau Hotel. My girlfriend and I went during Miami Spa Month and spent a nice afternoon getting a massage and then enjoying their multiple pools, steam rooms, and waterfall showers. Extremely relaxing and when you are done you can hop over to their pool and/or private beach area. If you purchase a massage, you can use their pool/beach area for the rest of the day including towels. Will be returning in the future! read more

We took a girls trip to Miami and made reservations at the FontaineBleau Hotel - Lapis Spa. What a great experience! This spa is enormous! It has multiple pools, steam rooms, resting rooms, lounge rooms...you name it, they have it. We spent all day at the hotel. I received an hour massage from Cindy and she was freak'n awesome. She made sure I was satisfied with the pressure of the massage and that I was completely comfortable. We hung out by the pools in our reserved cabana. The service by the pool was great. The staff is very friendly and attentive. The music was great. It wasn't too crowded. It was the perfect setting to relax, have some drinks, and enjoy the company of friends. I would definitely visit again! read more

If I could give them less than one star I would. The Lapis Spa, located in the Fountainebleu Hotel, has a very questionable business model. Let me start by saying that I get my hair blown out two times a week - and since I live in NYC it does not come cheap, clearly I have no issue spending money on my hair. I booked an appt on line as I was staying at the Fountainebleu Hotel for a conference. My hair is about an inch below my collar bone so I booked the option for "medium" length hair which was $66.00. When I went to pay my bill, the total was $99.00. When I asked about the price increase I was told that my hair is considered "long". Clearly not true but my question is why did they not say anything prior to the service? I would have had it done either way but when it comes to costs for services, price transparency with your customers is paramount. Unfortunately it gets worse - they also added 20% as a "service charge" (which at first I thought was ok as I would usually leave a 20% tip) but I was told this was not a tip for the stylist who did my hair, it is actually just an extra charge used to collect money to be "spread out amongst the rest of the spa staff so everyone gets something". WHAT? I didn't use any of the other services at the spa nor interact with anyone but the woman who did my hair. Why should I be charged 20% more so they can equalize the rest of their staff? Let them pool their tips and divide them or let the owners pay their staff more, but to charge a customer a 20% service charge and then expect us to tip the person who actually did the service on top of the 20% that I just paid is more than absurd, I question whether it is actually legal. The woman who did my hair was very personable and while she took a bit longer than I am used to, she did a good job, not great but good. I doubt they have repeat business - probably just other guests of the hotel and that is why they are getting away with the 20% "rip off" thing. But bad business practices are bad business practices. Go somewhere else! read more

It was my first time visiting this spa and I scheduled a hot stone massage along with 4 of my friends (who I recommended spa to). Unfortunately I had a disappointing experience as my massage was subpar and didn't meet my expectations. I had informed my masseuse to focus on my back, shoulder and feet and what I basically experienced was a rub than a massage. In addition my I never got a foot massage. Initially I thought it wasn't part of the massage but Two of my friends had the exact same massages and had their foot massaged. So as you can see I didn't get the most out of this treatment. Since it was spa month, the place was packed and busy so i didn't get the serene/peaceful experience you would get in a spa. I had to wait on line to use the shower and blow dryer. In addition I left my 2 piece bathing suit in the locker room area and when i called to inquire about it, it seemed like I was being transferred back and forth to Lost and Found and the spa. It just felt like no one was willing to help. I've been to many spas in Miami (i.e Elemis, Delano Spa, Bliss etc.) and this has been by far an underwhelming experience due to the customer service. Lapis is a big and beautiful spa with nice amenities but I had much higher standards given this is in one of the top hotels in Miami. I've gotten better service at other small and local spas. read more

As a part of Miami Spa Month, I ventured out of my spa comfort zone (in full disclosure, Uhma is my spa of choice) and tried Lapis, the spa in the Fontainebleu Hotel. The package started with a Mineral Soak, which looked beautiful and inviting. As the other three women and I discovered, it was shockingly uncomfortable. We spent the next 25 minutes slipping and squirming, trying to find a comfortable position in the bath so we could actually relax and recline. Any attempt to recline would land you under water, with your butt completely sliding out from under you, and your head going under. (The size 0 to the size 12 were having this problem.) The head pillow provided did not hold your head in place, so your head would follow the rest of your body's descent under water. Ultimately, we realized you could either wedge yourself into a corner or you could brace yourself still with an arm or leg -- either way, you were not just laying still, not reclining, not quietly soaking your ills away. The lovely accoutrement provided -- cucumber for the eyes, cool towel for the face -- couldn't be enjoyed either, as you really could not recline. Two women got out before the 25 minutes were even up (the most compelling evidence of the discomfort), and one woman's tub spontaneously drained dry. When she told the attendant that her tub drained, she was told, "That's okay, your 25 minutes was up." I spent the next hour relaxing by the coed pool. The marble chaises are surprisingly comfortable and warm. My 50-minute Swedish massage was really, really bland. I am definitely used to having masseuses who question you about your physique and condition before laying hands on you. Once I realized that my masseur was beginning, I volunteered information regarding my specific muscle pain. Although my masseur was perfectly pleasant, he ignored the information I gave him. This massage would not be worth the normal $140 price tag. read more

I got to experience a little bit of everything at Lapis. I booked a three treatment package here during Miami Spa Month. It included a 30 min. mineral soak and scrub, a 25 minute facial and a pedicure for $99 (plus gratuity = $120). They charged my credit card the service amount and gratuity before I was allowed to enter the spa. The staff was all smiles and were very helpful. They loaned me perfectly sized slippers and a giant locker with more than enough room and a free tote bag. The robes weren't the best - they were thin and hard to keep closed. I sat in the lounge for a bit, which was well stocked with food, drinks and magazines. After a few minuts, an attendant brought me past the jacuzzi and rain tunnel, into the Eucalyptus steam room where I sprawled out for a few minutes. When my time was up, she came back and brought me to the mineral soaking tubs. The water was hot and brimming with bubbles. She poured in a cup of mineral salts and explained the tray of accessories that was set out for me. There was a glass of ice water and a plate of juicy, fresh fruit to much on including strawberries, pineapple and orange slices. Next to that was a dish with a towel, some cucumber slices and ice cubes on it to cool and calm your face. I like that there was natural light coming through the highest windows and I could watch the clouds floating by, in between cucumber/cold towel treatments, of course. After about 20 minutes in the tub, my attendant handed me a small jar of body scrub and showed me showers around the corner. The water came down like a gentle waterfall and I used every bit of the sweet smelling scrubby stuff. I dried off with one of their tan colored towels and headed back to the lounge to wait for my next treatment. It was like people had multiplied exponentially from the time I arrived. This is the most crowded spa I've ever encountered. There wasn't enough space for everyone to sit down. An attendant came and herded us into an elevator (it seriously felt a bit like we were cattle) to take us upstairs to the treatment rooms. There wasn't enough room for everyone to sit in the lounge upstairs either. After a few minutes, a line of spa specialists called us out one by one. My facialist led me down a dim hallway to a small room. The bed inside was very comfy and fully adjustable. She spent almost a half hour cleansing, exfoliating and massaging my neck and face. She finished by applying some anti-aging eye treatment and some sunscreen. Lapis uses all natural, aromatheraputic products. I went back downstairs and was able to proceed immediately to the Salon for my pedicure. It was a bit chilly so I made some tea with a little bit of sugar and fresh lemon. I picked out a sparkly OPI nail color and waited only a few minutes for my nail tech to retrieve me. There were several pedicure stations and all the area is very clean and all the tools were taken from sterilized packaging and everything else is single use. All the pedi basics were covered from a bubbling soak to cleaning to filing, to cuticle shaping, to scrubbing to (very brief) massaging to polishing. My tech was very friendly and efficient and I even got to keep the plastic flip flops and foot file. I had access to the pools and water spa areas for the rest of the day, but didn't have the time to indulge in everything. I took a few more minutes to walk through the rain tunnel and dried off on one of the padded loungers. They had everything you could possibly need in the locker room and I slathered some lotion on before clearing out my locker and changing. I forgot cash for the valet and it was a mission to find an ATM ($5 service charge, WTF), navigate the crowds throughout the lobby and outside and finally getting my car after waiting a while. (Valet is validated - $7 for 8 hours). Several spa employees told me that Lapis is extending their spa month specials through September, so if I come back I'm definitely making a day of it. Overall experience = 4.5 stars. read more

This spa wasn't the easiest to find at first but once I made it to Lapis, I was in heaven. Immediately you are taken to the lockers to change and then I was taken to do a mineral soak. The ladies are all very nice. The amount of minerals they put in the bath was so small (about the size of a quarter, maybe a bit more). I lied in the bath in complete silence- it was wonderful! No outside noise. I was then taken to a ceiling shower to put the body scrub on myself and rinse it off. I was escorted upstairs to a quaint little waiting area to wait for my full body massage. A very nice young woman came for me- I do not remember her name- she was very heavy handed. I asked for it to be lighter and it didn't really make a difference. Was the massage bad? No. Was it rough and did I stay the whole day sore? Yes. However, it worked out the kinks. Personally, I would've preferred it to be lighter, however, there are several people who like a heavy-handed massage and would absolutely love it. I thoroughly enjoyed each of their amenities- especially the eucalyptus rain area. I had a wonderful time. It was not full and it was not noisy at all. A perfect spa for relaxation! read more

Yum, I loved everything about my experience at the Lapis Spa at the Fontainebleau hotel. Parking: $7 valet for 8 hours with validation. $28 if you pass the 8 hour mark. My friend and I came here for different massages that were a part of their "September Special," which means that you get a 50 minute massage for only $99. I got the Swedish Rubdown and she got the Hot Stone Massage. I personally loved everything about my experience here. The staff were all wonderfully friendly and the water was ice cold and fruit-flavored. For snacks, they had an array of fruits out, as well as various teas and little cups of a dried fruit/nut mix. My massage began right on time with a masseuse named Parker. I would highly recommend Parker to anyone looking for a massage - she was very attentive and capable and took the entire 50 minutes for my massage. Some places treat you like crap when you take advantage of cheaper discount deals (which is so counterintuitive because, if I'm trying your place out with a cheaper deal and you give me an attitude or give me a crappy product, of course I would never return to pay full price for anything!) but I didn't get ANY attitude whatsoever for using a cheaper deal, and my massage was superb. The room was dim, the massage bed was nice and warm, and there was soothing music playing in the background. After my massage, I took advantage of the spa amenities by walking through the rain-shower thing (it's a big room that just drizzles warm water) and the hot tub. I then took advantage of the fact that we were allowed pool access for using the spa, and laid out by the pool for about an hour. The pool is gorgeous and there is fruit-flavored water interspersed throughout the pool area so that you can be sure to stay hydrated without getting ripped off. You can also order food by the pool! Overall, I really enjoyed my experience at the Lapis spa and would return anytime I'm back in Miami. read more

Ok there is one star for for service I received from Natalia. She was amazing. We booked a 5 o'clock service on a Monday. Two facials. Facial was perfect. Spa was fun with rain feature rooms and elements of water. We enjoyed the beach has well. Cons: 1. The pool was dirty with bratty kids throwing drinking cups around the pool as of it was a game. 2. The spa was dirty with a layer of crud on the hottub step railing so thick and gross. 3. Spa closed at 6:30 so immediately after our treatment we RUSHED out. It was nuts on the woman's side of the lockers rooms. It was like a sorority house with woman literally fighting for the mirror and pushing me! 4. As staff rushes us out, they were out of items like brushes! Is this really a top-rated spa! Where is management at this hotel!!?! I love Fort Lauderdale Spa week. I prefer it. I love Harbor Beach and they treated me w respect. Definitely not at the overrated Fountainbleau. I can't believe I have waited so long to visit this place. Never again. read more

This spa is amazing. Always super clean. Lots of amenities. They have a snack area set up filled with coffee, tea, nuts, pretzels and fresh fruit. Throughout the spa there is coolers filled with infused water. They have several water features and a steam room. The spa is very big. They also provide everything you need to get dressed after your spa experience. They have lotion, hair gel, hair spray, blow dryer, curling iron, flat iron, q-tips, brushes, combs, etc... I have come to the spa several times and I leave happy and relaxed each and every time. I can't wait to return. read more

Lapis Spa - Day Spas Near Me - Miami Beach, Florida

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Far and away the best spa experience ever, save the slight 'tude from attendant who was perturbed that I wasn't wearing spa slippers. In my defense I wasn't given any! Anyway, had a very relaxing and professional massage then was left to explore the many rooms of the mutli-level spa. Rain rooms, eucalyptus sauna, hot tubs, marble beds, heated pools, snacks and couches kept me occupied for a good while after my treatment. This place is definitely worth the charge for any service (my gf also enjoyed her massage and scrub) and it's easy to spend an afternoon getting caught up in the other amenities offered to guests. *Definitely pack beach attire in order to dip in the pools, hot tubs, and rain rooms, which are sort of like high pressure massages with water. read more

Lapis is one of those rare full-service spas with co-ed hang-out areas, which is why we chose it for our couple's spa day. The co-ed area within the spa features a lengthy warm mineral pool and a spectacular rain shower room. Included in your price of admission is access to the Fontainebleau's pool complex and private beach, which are also co-ed-friendly. The facilities are clean and luxurious. Inside each gender's locker room, there are also hot tubs, rain tunnels, and steam rooms, along with lockers, changing areas, hair/vanity stations, bathrooms, and big showers stalls. I heard that the gents' locker room also had a TV showing sports. Complimentary treats include hot tea, cold fruit-infused water, orange slices, strawberries, apples, and trail mix. The only negative I could think of was that the robes were not as soft and plush as I'd like them, and they did not have pockets -- but that's just being a little picky. ;) Our deep-tissue couple's massage was amazing. The couple's room overlooked the beach, and the massage therapists used serious strength when massaging us. Parking is valet at a reasonable $7 for 8 hours. All in all, our experience was worth the high price of admission, but if we did not require co-ed hang-out areas, other comparable spas may give you more bang for your buck. read more

Was staying at the hotel and booked some services at the spa! Starting with trying to book a service. I tried calling a week before my stay; someone answered and said the computers were down and would call me back to schedule! No one called back! I called numerous times thereafter and left messages- no one returned my calls! I also tried online and nothing happened. I had to wait until I arrived and take whatever they had available! The lines are very long to check in- so you have to get there early as to not cut into your service time! As for the services I had 3. They are cut short- you don't get the full time you pay for and the massages were mediocre. I was talking to others there and they all had similar experiences! The amenities are nice and most of the staff downstairs is very nice and accommodating but overall the services themselves are disappointing! read more

I and a friend went to the Lapis Spa on Sunday 08/12/12 during Spa Month. While there seemed to be quite a few other patrons there, it didn't seem overly crowded to me. We both had Swedish Massage appointments at 10. She with Roman, and I with Anna. I was very pleased with my massage and feeling so relaxed, I just wanted to lounge around, eat fruit and relax.. We did manage, however, to make our way to the whirlpool. The rainforest showers were nice too. But the highlight was taking a nice cozy nap next to the mineral pool. Soon it was lunch time and we dared to venutre out into the world! We ate at La Cote, beside the pool. A burger and fries was $18. Throw in a $5 fountain drink and you've spent about $25. But BABBBYYYYY, that double meat hamburger was delish!!! After basking in the sun, we went back to Lapis and continued to lounge and enjoy the water works, intermittently. Where did the 7 hours go? Now, I've done the Doral Spa and thought it was pretty good. Lapis is definitely a different experience. But one well worth the cost. In the words of the Terminator............:"I'll be back"!!!!!! read more

Miami Spa Month 2015 - hell for employees but heavenly for consumers. This was my first time at Lapis Spa and I have officially decided to put a spa visit in my monthly budget. As I walked through the maze of tourists and beautiful people at the hotel, walking into the spa was soothing and welcoming. I checked in an hour and a half early for my appointment because I wanted to enjoy all the amenities available (I was offered a wristband for the pool which was awesome because there's a party at the pool every weekend!! So much people watching to do!). Once I checked in, I was walked to the second spa desk where I received my robe, shoes (they ran out of my size, but it's not a big deal!) and a tour. After the tour I decided to explore the place myself. Adjacent to the changing areas were private changing rooms, hair dryers etc, bathrooms, and showers which were very clean. Next down the line was the quiet room where you waited 10 minutes before your actual appointment to be called upstairs. In this room were cozy pillows, water, refreshing fruit and teas. Across the way was a "Quiet Room" which I wish I had for myself. Long cozy, comfy chairs with THE softest blanket I've ever touched. I took a nap here post massage, it was amazing. I want that blanket. Once you pass the quiet room, there was the hot tub and more chairs to relax. But around the corner - awesomeness happened. A rain walk through passageway to the pool. A rain walk through. It was so cool! There's something so nice about standing in the rain...and the water happened to be nicely room temperature too. Next to the rain walkway was the steam room. Steam rooms usually freak me out but I was able to relax for about ten minutes - TWICE! That's major. Next after the rain, it was the co-ed pool. Single Jessica may or may not have been wishing she was there with her non-existent boyfriend, but then she remembered how fun it can be to be single and relaxing in an awesome spa. In this same area, there was a small room, similar to the rain room where you could lie down on your stomach and let the rain hit your back. I assume it was awesome because every time I looked up, someone was in there and I didn't have the chance to experience that...unless I just decided to lie on the floor in the rain passageway, which I assume would have been almost the same. Then came my massage. I can only say that of all the massages I've had in the past, this took me to another level of stillness. I had the Swedish Massage and my therapist had magic hands. I was sore from my workout a few days before and this massage loosened up my muscles and felt very relaxed. He was such a kind man, and I will definitely be back! The cleanliness was great. I appreciate employees who I see constantly cleaning up, wiping down different areas, replenishing towels, answering questions etc. That tells me they not only value my experience, but my health as well. Clean showers. Tidy sleeping room. Many snacks. Water always available. Huge plus for Jessica...(me in case you were wondering) I will definitely be back to this spa! Great experience. Awesome amenities. Nice staff. read more

I went to the Lapis Spa about 4 years ago when they had recently reopened after a renovation. Love the water experience..the rainshower is my favorite. But after visiting again 4 years later, I found the spa to be in need of another face lift. All the water pieces were working properly but I noticed that there was a lot of mold/mildew on the tiles when I was in the jacuzzi and even in the regular shower! I know that the spa gets A LOT of traffic because its so popular, but there really should be better maintenance between renovations. read more

My girlfriends and I decided to check out Lapis during Miami Spa Month because of the number of amenities the spa had, as well as the amenities at the Fontainebleau. When I arrived, I checked in promptly with one of the employees and paid for my service (hot rocks massage). I was then taken to a desk where the attendant provided me with a robe and sandals, and then led me to my locker. Be aware that the lockers have shelving inside that makes it kind of difficult to put your stuff in, especially if you have a big structured bag. As I was changing into my robe, a few of my friends arrived, so once we were all changed and had put our belongings away, we went back to the desk and were given a tour of the spa. During the tour, we were shown all the different amenities the spa had to offer so that we knew what everything was once we were done with our treatments. After the spa tour, we sat in the waiting area, where we sipped on some yummy orange tea that was the perfect temperature. There were also some orange slices and pretzels to snack on while we waited. The attendant came to get us when it was time for our treatment, and took us to an upstairs waiting room, where our therapists came to get us individually for our treatments. The massage itself was very relaxing, although I wish the therapist would've dug a little deeper into my muscles. The hot rocks really do add a nice touch to a traditional Swedish massage and helps release tension in certain areas. Once my massage was over, I went down and hung out in their quiet relaxation room for a bit and waited for all my friends. Once everyone was done, we decided to check out the other amenities that are part of the water journeys. My favorites were the eucalyptus steam room, immersion mineral water jet bath (jacuzzi with mineral water), and the bleau rain room. While we could use the FB pools and beach after our treatment, we were starving and ended up having lunch at Hakkasan instead. Overall, it was a very relaxing morning and I enjoyed every second of it. I hope to visit Lapis again some day and hopefully take advantage of some of the other treatments on their extensive spa menu. read more

I cannot fathom the bad reviews unless these people went on a crowded weekend or at a prime time. I was there in September and got an amazing deal for spa month. 99$ massage and use of the facilities wahoo! It was yucky out but I checked out the pool anyway because it was there and included. There was nobody there! I was in the steam room and hot tub alone it was bliss!! I stayed away from the co-ed mineral pool where there were more people and did my thing. The staff was very nice the quiet room was relaxing as were the marble chairs near the hot tub. The massage was great with heated towel and bed. The showers were amazing and I loved the waterfall room where different pressures of water come out at you. I am going to Miami in a few weeks and booking my appointment here again. While I have to pay full price this time it is worth it. So relaxing and just great! The valet is 7$ I think for 8 hours cannot be beat! read more

I have gone to many spas and this one measures up to the amazing spas that I've experienced in Vegas. Not only is the spa beautiful, clean, and professional, but the staff who work here are so very pleasant. I have been to many spas in my day, and unfortunately have experienced some pretentious B's. I was so afraid I would get some type of attitude here, since I had to check in my luggage with them since I was meeting friends here directly after my flight in. But nothing. Everyone was so kind and friendly, it was so refreshing (esp after coming from Chicago!) The spa itself is awesome. They have a very comfy quiet room with the softest blankets. They have a whirlpool, big steam room, and an amazing rainfall area that you can walk through. They also have a long shallow co-ed pool and an area where you can lay down and get massaged by a waterfall. Insanely AMAZING. I almost forgot to mention my actual massage! Very relaxing... absolute perfection. But honestly, I would just come back for the amenities! Aside from a few ants near the fruits in the waiting area, this place is flawless. Well worth the money. Shouts to my best friend for getting us all a gift card here as a bridesmaids present :) read more