I went to Zesty Cleaners simply by reviews on Katy Flewellen in Katy.. I took a black velvet suit…read morethat was expensive, but had been packed for at least 10 years.....could be almost considered vintage, but gorgeous. The Manager took special attention and even cut the delicate buttons off for safety. I was quoted a price upfront and a time to pick up. Not only was it ready, on time and priced, but the packaging was amazing with a sponge padded hanger and a protective covering over the top plus the plastic protection. This is service I had not experienced for 20 years. Other cleaners have either "lost" or "stolen" my clothes without compensation. And their customer service was non-existent. Have therefore NOT used a cleaners in years for anything that I definitely wanted returned to me. This apparently is family owned.....and the service is 100% top notch. Obviously highly recommended.

The service is great, but unfortunately the quality didn't match. My husband new Peter Millar coat…read morewas over-pressed, and the logo on one of the vests was melted off. Pants also came back with double creases. I really wanted to like this dry cleaner because the staff was friendly but it's disappointing to have to get all of these items redone.

Fast, great customer service and reasonable prices!…read more I do not bring business shirts or items similar to that so I cannot comment on those prices. I brought business suits, suede dresses, and pantsuits embellished with metal. All items were cleaned and looked great.

Friendly service and discounts available, which helps a lot!…read moreI've been very pleased with everything I've had cleaned here over the past 10 years!

My washer broke and needed a few sheets and blankets laundered. They don't post prices, and I…read moreshould have asked, but 18.00 for a crib sheet to be cleaned? 18.00 for a twin fitted sheet? Seriously? Multiply those items by 5 and just wow. I could have bought new sheets for that. Then they lost my favorite blanket. My kids gave it to me and I have dragged it all over the country.

Price is less but the service is more. Staff is…read moreknowledgeable, her advice helped to save money. Service is great, reliable, and super fast.

Amazing and fast service for a great price!! I came for an alteration at 4pm and she was done at…read more5:15 with a smile!

I don't typically leave negative reviews and generally try to give businesses the benefit of the…read moredoubt, but this experience involved a consistent pattern of issues that I can't overlook. I brought in a beautiful, beaded sari choli (a fitted, structured top worn with a sari) that was several sizes too large and needed to be taken in for an upcoming wedding. During my initial visit, I tried to explain the fit I was looking for, but the staff member did not take the time to properly assess the garment. She looked at it from a distance while I was wearing it and told me it didn't need alterations, without coming over to examine the fit. Only after I asked her to take a closer look did she briefly pinch the sides and agree to take it in, while still insisting the shoulders were fine. Nothing was pinned, and when I asked if she understood how much to adjust, she simply said, "yes, I know." I later received a message that the garment was ready ahead of schedule. When I came in to pick it up, I almost didn't try it on, but I'm glad I did! The shoulders were still very loose and had not been adjusted. The sides were stitched in, bulky, and hastily done, but my primary concern was that the garment was still ill-fitting and loose. The original tailor that I encountered upon drop-off was not there and another tailor stepped in, properly assessed the fit, and pinned approximately 1 inch on each shoulder, something that should have been done correctly from the beginning. I then had to leave the garment again. The revised pickup timeline was not met, and when I called, I was told I would need to pay additional fees for work that should have been identified and completed properly the first time. During that call (with the original tailor), I was repeatedly interrupted. At one point I was told, "can I talk?" and "are you finished?" before I had completed a sentence. I responded, "No, you can't talk. I'm the customer and I'm trying to explain where this went wrong." After that, there was a pause and she gave the illusion of listening, but I was again asked, "are you done yet?" which shocked me to the core. It wasn't until I became audibly upset and tearful, that her tone changed, she became concerned. She then said, "Don't cry. I'll fix it! I need my customers to be happy," and offered to have it ready within 30 minutes. The shift in how I was treated in that moment was significant. I do want to note that my experience was not consistent across all staff. However, from a workmanship standpoint, this garment required significant size reduction. In my experience, pieces this oversized typically need to be properly reduced and reshaped, not simply taken in at the seams. The final result feels like excess fabric was left rather than fully restructured, which affects both the comfort and overall fit. The interior finishing is also rough, and the shoulder adjustments appear bulky rather than seamlessly tailored. I've included photos for reference. I chose this place based on its strong reviews, which makes this experience even more surprising. I can honestly say this ranks among the poorest customer service I've ever received. The pattern of dismissiveness, the shift in tone, and the less than acceptable craftsmanship I experienced raised concerns for me about bias in how I was treated. I so regret that I did not use my regular tailor across town. I will not be returning.

Sharra was very helpful during my check in. I had problem between shirts being dry cleaned and/or…read morelaundered as really big price difference. She helped me make sure they were done correctly so I would get charged accordingly. I would recommend this service. Ellen

Fareeda was friendly, professional, and very attentive to detail! Highly Recommend!!!read more

The staff is amazing but the pricing is ridiculous. They charge $20 to clean a dress?read more

Loose your garments, etc...... HIGHLY NOT RECOMMEND!!!! Management is never around nor return your…read morephone calls.

This location is permanently closed. I think since December 12, 2025. Don't know why. I always…read morereceived good service

I'm so happy with the cleaners I've been using. Pilgrims cleaners is outstanding. Donna is…read moreextremely helpful each time I've gone there to drop off clothes for cleaning or for alterations. She goes the extra mile. She's always in good spirits. I highly recommend this cleaners ...

My first time and it was great. I have never met any of…read morethe staff, since no one appears to be there. I like that it's 24 hours and they are open until 7 pm. For early risers and late nighters this is a real convenience. The location was clean and the other customers were very helpful being it was my first time? however the signage was very clean and help. They send discount texted codes. I look forward to trying pick up and delivery service.

I dropped off a short skirt with matching jacket. It was ready quicker than I expected so that was…read moreok. When I picked it up the total was $56.19. I said dollars ?!?!, yes. I paid it and said ok, I won't be back. They do not have service prices listed but I never expected to pay that much for two items .... Sorry for the late report, this is the first chance I have had to add this

Wouldn't honor their own valid coupon just because we dropped it off before the coupon came out…read more Very expensive for a child's band suit. Husband dropped off and gave directions and then they had to call right after for the same directions. My husband is very detailed with dry cleaning instructions especially since he's the one that takes care of ALL our dry cleaning. Not sure why they had to call me for the same directions.

If I can rate as a 0, I would. The lady up front gave me totally different prices for my clothes…read more She gave me a receipt without prices on them which is deceitful. You then charged me totally different and outrageous prices for simple casual clothes. Nothing was formal but my total was $208! That's just crazy & you people are money greedy & not honest.

Worse service, don't know how to do alterations ham on pants and shoes repair. Very expensive too…read more They don't deliver as promised are late. Also they threatened to throw all my clothes and shoes in garbage.

Strange place. We usually use McFrugals but needed to have a suit altered and unfortunately…read moreMcFrugals do not do alterations. This place has just opened so I thought I would give it a go, and whilst the suit was in there I thought I might as well have it dry cleaned too. The alteration (just hemming the legs) took a week. I wasn't in a huge rush to get the suit so went with it. I asked my wife to pick the suit up. When she went there she gave our surname and the man behind the counter gave her my suit pants. The hem was done but they had dry cleaned it despite it clearly being written on the label 'Dry Clean after alteration'. When my wife went to pay they asked if we were new residents. We have lived in CCR for 18 months so she told him that. Unfortunately we were told that was too long to qualify for the new resident discount! Bizarre. Anyway my wife left the cleaners and called me to say she's picked up the pants. I asked if they had also given her the jacket from the suit as they had both gone in! The cleaners forgot to give it to her, Now normally this isn't a big issue, unfortunately when you have 9 month old twins in the SUV it's a pain to have to get them in and out again. The man behind the counter didn't really really apologize for the inconvenience and charged her an additional $5 for the jacket. Now if that was me I wouldn't have charged as they didn't dry clean the pants (which I took to McFrugals to get cleaned) and they had forgot to give her all the clothes but hey, that's me. Unlikely we'll be back. Especially as a new place to get alterations has opened across from the new Kroger on 1463.