I came here when my house power was gone! Many other folks were there as well but plenty of…read moremachines to serve everyone at that time! The place is nice and air conditioned, I like that I can purchase my laundry without cash! Definitely like to use if something happens again! Cheers

Very clean and easy to use! Relaxing environment too…read more Came here for the first time to wash my heavy comforter. The bigger washers start at $8.75 for a regular wash and go to $9.55 if you want to add an extra wash. The regular size washers are $6.75, the bigger dryers are $2.10, and the regular dryers are $1.60. You need to load up a laundry card to get the machines to work, but it's super convenient that you don't need quarters. You can pay with Apple Pay/card, EBT, or cash. Note that it's $1 for the card (I think). They also have a bill breaker. I would definitely recommend it here!

Very highly recommend. Professional, prompt, courteous. Overall wonderful people with good customer…read moreservice as their focus.

Awesome customer service. We've never seen prompt responses, timeliness, and professionalism from a…read moreservice vendor like we've seen with the folks at LaundryMaids

Cleaners lost an item needed for family photos. It was part of a matching set so we were just out…read moreof luck and not matching. They found them after the photoshoot , when I went to pick up they didn't say a word to me. No apology, nothing. Won't go back.

How the staff is very polite, my husband used them on his clothes which is jeans , shirts and pants…read more, but my clothing I was very unhappy with the results even when they redid them still very wrinkle strings in the sleeves like shoe laces they didn't take them out like my previous cleaner and press them and I had a special order Jean jacket embellished in rhinestones all over and they lost it ticket clearly 20 items. Only 19 items were entered on the ticket incorrectly, such as shirts were marked dresses because they were long, but they so after sending pictures of jacket look like the only excuse I was given after they for it was that the ticket didn't say two one jacket so my question to them you had 19 you had 20 items on the ticket. You only turned 19 so where is my 20th item never that to say my items will not be going back there because I'm having to get them redone and then they've lost and can't replace

Yes. It's clean and well maintained!! All the staff have been nothing short of helpful and…read morefriendly! Al was helpful and friendly. I was greeted with a big smile welcoming me as I walked in. Al asked me if I needed anything and was available for questions. As I left, Al asked me to come back soon! Thank you Al for your assistance today.

I went in this place and it was very clean and pretty busy. Dominic was there and assisted me with…read moremy comforter and he put it in the washer and put the soap and softener in the machine and he said that I could leave and he would take care of it. Very nice and helpful. Got a text when the washer and dryer were done. i picked my large comforter up and it was conpletely dry. i will definitely go there again.

Fast, great customer service and reasonable prices!…read more I do not bring business shirts or items similar to that so I cannot comment on those prices. I brought business suits, suede dresses, and pantsuits embellished with metal. All items were cleaned and looked great.

Friendly service and discounts available, which helps a lot!…read moreI've been very pleased with everything I've had cleaned here over the past 10 years!

Amazing and fast service for a great price!! I came for an alteration at 4pm and she was done at…read more5:15 with a smile!

I don't typically leave negative reviews and generally try to give businesses the benefit of the…read moredoubt, but this experience involved a consistent pattern of issues that I can't overlook. I brought in a beautiful, beaded sari choli (a fitted, structured top worn with a sari) that was several sizes too large and needed to be taken in for an upcoming wedding. During my initial visit, I tried to explain the fit I was looking for, but the staff member did not take the time to properly assess the garment. She looked at it from a distance while I was wearing it and told me it didn't need alterations, without coming over to examine the fit. Only after I asked her to take a closer look did she briefly pinch the sides and agree to take it in, while still insisting the shoulders were fine. Nothing was pinned, and when I asked if she understood how much to adjust, she simply said, "yes, I know." I later received a message that the garment was ready ahead of schedule. When I came in to pick it up, I almost didn't try it on, but I'm glad I did! The shoulders were still very loose and had not been adjusted. The sides were stitched in, bulky, and hastily done, but my primary concern was that the garment was still ill-fitting and loose. The original tailor that I encountered upon drop-off was not there and another tailor stepped in, properly assessed the fit, and pinned approximately 1 inch on each shoulder, something that should have been done correctly from the beginning. I then had to leave the garment again. The revised pickup timeline was not met, and when I called, I was told I would need to pay additional fees for work that should have been identified and completed properly the first time. During that call (with the original tailor), I was repeatedly interrupted. At one point I was told, "can I talk?" and "are you finished?" before I had completed a sentence. I responded, "No, you can't talk. I'm the customer and I'm trying to explain where this went wrong." After that, there was a pause and she gave the illusion of listening, but I was again asked, "are you done yet?" which shocked me to the core. It wasn't until I became audibly upset and tearful, that her tone changed, she became concerned. She then said, "Don't cry. I'll fix it! I need my customers to be happy," and offered to have it ready within 30 minutes. The shift in how I was treated in that moment was significant. I do want to note that my experience was not consistent across all staff. However, from a workmanship standpoint, this garment required significant size reduction. In my experience, pieces this oversized typically need to be properly reduced and reshaped, not simply taken in at the seams. The final result feels like excess fabric was left rather than fully restructured, which affects both the comfort and overall fit. The interior finishing is also rough, and the shoulder adjustments appear bulky rather than seamlessly tailored. I've included photos for reference. I chose this place based on its strong reviews, which makes this experience even more surprising. I can honestly say this ranks among the poorest customer service I've ever received. The pattern of dismissiveness, the shift in tone, and the less than acceptable craftsmanship I experienced raised concerns for me about bias in how I was treated. I so regret that I did not use my regular tailor across town. I will not be returning.

I went to Zesty Cleaners simply by reviews on Katy Flewellen in Katy.. I took a black velvet suit…read morethat was expensive, but had been packed for at least 10 years.....could be almost considered vintage, but gorgeous. The Manager took special attention and even cut the delicate buttons off for safety. I was quoted a price upfront and a time to pick up. Not only was it ready, on time and priced, but the packaging was amazing with a sponge padded hanger and a protective covering over the top plus the plastic protection. This is service I had not experienced for 20 years. Other cleaners have either "lost" or "stolen" my clothes without compensation. And their customer service was non-existent. Have therefore NOT used a cleaners in years for anything that I definitely wanted returned to me. This apparently is family owned.....and the service is 100% top notch. Obviously highly recommended.

The service is great, but unfortunately the quality didn't match. My husband new Peter Millar coat…read morewas over-pressed, and the logo on one of the vests was melted off. Pants also came back with double creases. I really wanted to like this dry cleaner because the staff was friendly but it's disappointing to have to get all of these items redone.

Franz Cleaners & Washateria should be avoided. I was a ongoing customer of their taking my dry…read morecleaning of about a year. Recently they did not return two shirts after I had dropped them off. After bringing this to their attention the "manager" hid behind the call of the attendant who called to get direction while I was there inquiring of my shirts. The whole issue was passed to the dry cleaner as they do not do the work there. Regardless, they lost two business shirts and did not offer to resolve the issue. Do not take you dry cleaning to that business.

Soap dispensers aren't the cleanest but the manager on duty when I went was fantastic! He let me…read morein after he had stopped incoming traffic for the night after I told him we were in a hotel. He was friendly to everyone and started cleaning up the place with a great attitude at closing.

They are overpriced and I asked to do medium starch on all 6 shirts and they only starched 3…read more How do you stay in business doing half baked jobs like this?

This business is dishonest and disorganized. First, one of…read morethe workers told us the wrong price for each shirt. When we picked it up it was twice as much, and even four times as much for other shirts, after they had mentioned each shirt would be around $1.50. Second, we were promised a 20% discount that was not honored when we picked up our shirts. Third, we took our own hangers to save some waste since the ones they provide only end up in the trash. When we picked up the shirts they were not returned with our hangers until we pestered them for our own hangers. Even then, they only returned half of the hangers that we had provided. We will never use them again!

I brought my favorite dress here only for them to ruin it. Worn only once for a family photoshoot,…read moreI brought it in to get a stain cleaned. When I went to pick it up, I noticed that one section of the pleats looked like it had been steamed or pressed completely flat. As in, my pleated dress came back to me with a section of pleats missing. When I pointed it out, they said they would send it back to get it fixed. I came back to pick it up and once again, they did not fix it. The fact that they were about to let me walk out of there without telling me that the dress was ruined tells me everything I need to know about this business. I had to request to speak to the owner to find out what happened. While he was apologetic and offered to compensate me for the dress, the entire experience ruined the business for me. Be warned - they will ruin your clothes, they won't be up front about whether or not they can clean something properly without ruining it, and then they will avoid the issue unless you bring it up. Run from this place.

Excellent service and jobs well done! Family owned . Has repair service available. Really, really,…read morereally recommend.