Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.

Quick, professional, fair pricing, really zero issues. My computer was overheating, and now it's…read morenot. Would recommend.

If you're looking for the type of experience you'd get from a big box store (established customer…read moreservice, a storefront, etcetera...) then this business isn't for you. However, if you value a highly skilled tech, exceptional responsiveness, and a surprisingly fast turnaround then this place is for you. 10/10 will be going to King County PC Repair again.

I was in Los Angeles saying good-bye to my dying father and wanted to help my mother update her…read moreadvance care directive and power of medical attorney. I went online to get a form and they were all PDFs and wouldn't allow us to make the changes we needed. I'm pretty careful, so looked for conversion software on CNET, which is usually trustworthy. I downloaded it, okd the changes to my computer (which PC Mobile Help had just cleaned on a routine yearly tune-up that I always do), and BAM, I was into Malware land, with pop-ups erupting everywhere. I shut everything down so it wouldn't email my contact list, and tried to knock out the programs with the tools I had on my laptop. Couldn't do it, though I tried everything I knew plus internet searches. My antivirus programs flagged the malware fine, but it just kept coming back and I couldn't fix it. This was 11:30 at night. At 9:00 Am I called PC Mobile Help and they linked to my computer through the program called TeamViewer that I've downloaded and that lets them take command of my computer. They ran tests, ran programs, gave me programs to download and run off-line, walked me through it in every way. It took two hours, but they got rid of the malware and got the computer that I rely on for work and everything else working fine. Dealing with a malfunctioning computer on top of everything else was the last thing I needed at that point, and they found a way to fix it--even though I was in Los Angeles and they were in their Seattle office. I'm just hugely grateful. They're also just really nice people. I've also had them work remotely to tune-up computers of the staff for a project called the Campus Election Engagement Project and that's taken a huge load off of my mind as well. Got them to fix computers for our staff working in Florida, North Carolina and Everett. I love them and recommend them really highly.

Hmm, I was concerned there might not be room for ANOTHER wonderful review on these wonderful folks…read more From the helpful phone person, Diana(?) through each person I encountered, this is a class act of straightforwardness, honesty, and a complete lack of: disaster mongering, sugar coating, or upselling. As a matter of fact, my computer surgeon, Dr. Kevin, gave wonderful upgrade selections I asked for and reiterated he did NOT want to in anyway appear to be a salesman. I had toasted my own registry in an attempt to fix my firewall, which may or may not have been the real problem, but it got fixed and they saved my porn. added after owner comments:The only thing I can't resist is a joke. I don't have any porn on my machine.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

I've used them to repair my computers before, they don't respond any more. I guess I'll go…read moreelsewhere.

When I need my system fixed ASAP I go here... I can't say enough about the positive experiences…read moreI've encountered so I'll just say thanks. So if you need a repair, computer or simple question, they can handle it all.

Mark has been working for us for about three years. When he came on board, he set up our domain,…read morenetworked 20 workstations, and streamlined our email. This year, we underwent a major upgrade to our radiology server, replacement of 16 out-of-date workstations, and a major upgrade to our medical records software. He has consistently been available for us (pretty much any time, any day of the week) for little problems or bigger ones. He is patient with some of our employees that are not very computer-savvy, and is great about recommending best practices and best equipment, but understanding when our budget constrains us to a lower level. His rates are fair and much less that we pay for the Mac person that troubleshoots our two iMac workstations. Overall, Mark has done a great job for us!

Mark with PC Therapist is a real professional. He was incredibly responsive to requests with…read morepersonal computer issues and even helped me remotely when I was in a bind. He is very knowledgable about current computer and technology. I have no hesitation to call on him for future assistance.

Knowledgeable, trusted service from this team. Now if I can only stop trying to be my own tech.read more

These guys do very quick and excellent work. They definitely came through and saved the day.read more

The guys at CSS are amazing the recovered my hard drive's information. i have previously taken it…read moreto other shops in my area, but they said the information was gone. i paid a little bit more that i expected, but my kids pictures are worth all money i paid for the recovery. thanks again css if you need a testimonial call my cell. Bob.

A Better Network was the IT Service company that my and my husbands former employer (a small…read morecompany) used for many years. The team at A Better Network is at the top of their league. Our former employer touted their praises time and time again. We have since moved to a new (nationwide) company and came across a possible business destroying issue with my husbands Microsoft Outlook. We worked with our current company's IT department (a staff of 9) and made it all the way to the top of the chain with our issue and were ultimately told that there was nothing they could do and we had essentially 'lost' about 90% of his contacts built over the past 10 years. That was when my husband said "I know who could fix it - Marcus. He can fix anything!" So we called Marcus (A Better Network) and explained our issue and he logged right into the computer and fixed it in about 30 minutes!! What a relief! We will never loose A Better Networks number. We can't thank them enough and would recommend their services to anyone at anytime for anything!

From the owner: A Better Network Inc. (ABN) headquartered in Seattle, WA for the past 15 years, provides IT…read moreConsulting and Outsourcing services in the Pacific Northwest. Our goal is to provide professional and courteous service to our clients while saving them time and reducing costs associated with Information Technology needs. Whether you're looking to maintain your existing network, expand your IT infrastructure, or move to a new location ABN has the technical knowledge and experience to help you meet your goals. ABN will save you time and mitigate costs by allowing you to focus on your business while we take care of your IT infrastructure. We care about your success. . . That is what makes us successful!