If I could give them 10 stars I would! I cannot express enough gratitude to this incredible team for the extraordinary kindness and effort they showed in retrieving my late husband's wedding ring from a lengthy convoluted sewer pipe system with many twists and turns. Mark and Roberto worked patiently and diligently to recover the ring. They brainstormed a perfect solution due to the complexity of the rescue when I thought it was a lost cause. They weren't about to give up and I am very appreciative. They have a customer for life! read more

Fast efficient service. Every person starting with the office staff up and through service completion was professional yet friendly. Scott came out to address the problem and outline the problem and choices to cure it. Antonio and his assistant cured the problem right away. Communication was excellent keeping me updated on their schedule. Thanks read more

We had a water heater installed. Tech's showed up on time and were friendly and professional. They did a great job! They made sure everything was back in it's place when they were done and followed up to see if it was as we wanted it. I would definitely call them again. read more

After several years of using them I'm disappointed to find they've changed for the worse. They failed on several levels, first by missing two appointments, then by coming out to service my hvac (for which I purchased their coverage policy) only to tell me they couldn't do the work due to rain. Then they tried to charge $700 for a regular check up. I emailed dispatch asking what went wrong and they never called or emailed back. Customer service is dismal. Do better Lantz read more

Zachary came by this AM. I've used him before and specifically requested him again. He fixed my shower problem and I'm again pleased. He is very pleasant and you may want to to request him as your technician when using Lantz for plumbing services. Dec 30 Update - I has to provide another note - Took a shower this AM - it was an outstanding shower - incredible pressure now and temperature flow. I wish I got this fixed when the problem first arose. Thank you Zach! read more

Roberto was just out for a service call on our on demand water heater and softener. He was cordial, polite and very knowledgeable about our needs. I highly recommend Lantz. read more

Preventative maintenance is the backbone of Lantz Home Services. Once again being part of their PM program I avoided a complete shutdown of our grinder pump. Lantz Master Plumber Justin Barnett arrived and I thought all was well until he requested that I take a "peek" into what I would describe as a total catastrophe about to happen at any moment. The grinder system was a horror of failing pump and sewage accumulation and related nasties. Justin told me my options from doing nothing to fixing it with 3 options, which were clearly defined with costs and various replacement components and when it would be finished. We chose wisely. Justin returned with all of the components and in 4 hours it was stripped completely and reassembled with new components. Justin is organized, articulate, educated and polite. Bravo Lantz Home Services PS. I worked in industrial Preventative Maintenance for 25 years. These guys are the real deal. read more

Lantz home services is amazing and always so responsive. My well ran dry and they were out here within 2 hours. Scott, the service provider was thorough and very sweet. I highly recommend their services. read more

My AC units was working but it just wasn't cooling down my house. I called Lantz and they came out the very next morning. A gentleman by the name of Chris Rykman came out and handled business. He was professional, knowledgeable and explained the issue and the solution. Truly exceptional service and I highly recommend. read more

Strange. Initially helpful and sent a tech out quickly. First tech diagnosed the HVAC issue as TXV replacement needed. Then I was told I actually needed a second more thorough inspection for a leak. The quote for the leak search was $2K "discounted" to $550.00 to "earn my business". Was told there was a leak in the evaporator coil following that second service. Received a written quote to replace both which was $1K more than they had told me over the phone. I requested a call from someone who could walk me through the difference. Followed up on that request twice and they just never called back. Got second opinion from very reputable competitor that was $1400 less for the exact same repair. Just didn't feel legit. read more

I was running my new washing machine when all of a sudden there was water everywhere. I called Lanrz and they sent over Justin Barnett.. He saw very quickly the problem was he was able to repair it. I would highly recommend there. Justin was professional efficient and very friendly. read more

Extremely and unreasonably expensive, otherwise the service was really good. They charged $1359 to dig a 2ftx2ftx2f deep hole with a shovel and repair a section of a 3" x 1ft long PVC line. I don't think it took more than three hours. I should have done the repair myself. read more

I called because my heat wouldn't come on. Darren came out right away and climbed up to both heaters on each end of the house and got both of them going in no time at all. I can't say enough good things about Lantz's and their great people. I depend on them for all of my a/c heat and plumbing needs and they can always be counted on. If you are in the Northwest side of Lake Travis, I would highly recommend them. Thank you Darren and Lantz's a/c and plumbing! read more

They came out on Sunday and diagnosed the problem and helped us to figure out what needed to be done. The crew was there early the next morning to replace our grinder pump and the crew was great! read more

Very disappointing experience. Brandon Willie demonstrated poor customer service throughout the visit. He used unprofessional language, arrived in an unclean and unprepared manner, and showed a lack of urgency and efficiency with the work. Time management was poor, and overall the service felt disorganized and careless. I would not recommend based on this experience. read more

I appreciate the work that Darren Todd performed fixing my air conditioner and adding a RGS REME HALO Zero onto the unit. He was incredibly professional, knowledgeable, and polite. He diagnosed the problem quickly and resolved it efficiently, giving me peace of mind about my AC's performance. His excellent communication throughout the process was particularly impressive. He explained everything clearly and made sure I was comfortable with the work being done. It is employees like Darren who make a company stand out. I will happily recommend your services to my friends and neighbors. Lantz is a Class Act and second to none! read more

Justin from Lantz Home Services arrived today to flush my hot water heater. he arrived on time, diagnosed my water heater, and gave me three options with pricing. Justin got the necessary parts (I added a rod to absorb sediment) and completed his work this morning. would highly recommend Justin and Lantz! read more

Zach came here in a timely manner for our emergency. He was very friendly and professional.He diagnosed the problem and quickly resolved it. Very happy with his service! read more

Marcus with Lantz was wonderful! He came out to do a leak detection while we were on out of town. He found the leak in no time, He definitely provided us much relief and peace of mind that we were not going to come home to a flooded house. Marcus was knowledgeable and provided amazing customer service. I highly recommend Lantz Home Services, Plumbing AC and Electrical. read more

My Essency water heater needed a new power supply replacement part. Even though it was past warranty, Willie at Lantz Home Services diagnosed the problem, got the part from Essency and fixed it the next day. I've used Lantz exclusively over the years for everything in my home. Willie, Mark and others are quick to come when called upon and I trust them to do quality work every time. read more

Lantzs is my go to plumbing company. Been using for years on minor things and water heaters. Recently had to repipe my entire house due to Kitec. Marcus and his team were great. On time, courteous, always checking in and just super knowledgeable. read more

Chris Ryckman provided top service on our HVAC system. He completed the repair in a timely manner with such professionalism and respect for our house. He was friendly and represented Lantz quite well. We have used Lantz for over 5 years and always get quality service. Thanks for all you do! read more

Zach provided professional and competent plumbing services. He respected my home by wearing shoe covers & leaving the work space clean. He was thorough in explaining the proposed solution and provided clear response to my questions. I would call Lantz read more

Zachary was great. He took his time to find this issue(s), and then repaired appropriately. very pleased and would recommend Lantz for plumber services. read more

Fantastic folks to deal with! I had a non-urgent gas leak to chase down - they were out within hours, found the leak quickly and charged a fair price. Can't ask for better than that. read more

Zachary came out and did an excellent job with our grinder pump. He was knowledgeable, professional, and courteous. We had a BIG problem and he fixed it quickly and more importantly, he did it correctly! We now have toilets and showers up and running! Would 100% use Lantz again. Thanks Zachary! read more

Mark and Ed from Lantz have been taking care of all our plumbing and HVAC for years. They always do a great job and are friendly to deal with as well. read more

We really appreciate the the quick and professional service provided by Lantz Home Service!

prompt service. polite & courteous. great installation of a kitchen faucet & replacement of water valves. neat & tidy after finishing the job. read more

Wonderful service. Excellent Technician. Great job. Great price. I will call them again if I have another issue.

If you ever need a your AC fix on a Saturday after hours. This is the place to call. Were here within a half hour finished the job in One hour. Steve also rerouted some wires. CB read more

I called at 3:33pm about a grinder pump issue, it wouldn't always turn on and had to be reset. They dispatched Zachary to my Lago Vista home at 3:51pm, and I appreciated the email + mobile message notification with name and photo of who to expect. He arrived 13 minutes after being dispatched. Control box diagnosed, pump cap dug up with a shovel, opened, cleaned out and tested, and in around 40 minutes he managed to solve the immediate problem on this old 28 year old pump at a reasonable price without needing a full replacement. Zach also explained a lot about what he was doing and testing for and how the system worked so I learned a lot in the visit as well. All said and done, the visit was around an hour and 15 minutes from the time I first called until he was gone and I was emailed the receipt, what a great service experience! Hopefully this pump will last awhile longer, but when it eventually fails I'll be going back to Lantz for the replacement! read more

Always help, always answering the phone. Get the AC/Plumbing annual contract, totally worth it for the scorching melt your skin, hate everything about your life summers out here on the North Shore... read more

We had guests for the weekend. They told me Friday night at almost midnight that 2 drains were clogged. Lantz's team was out there by noon on Saturday, fixed both items and gave great advice on prevention. I love them! read more

If you live in Lantz's service area you will not find a better team of people for plumbing, AC/Heating and grinder pump needs. We've been using Lantz's since we moved into our house nearly 7 years ago. They are always on time, available for emergencies, have the BEST staff and put the customer first. I cannot say enough good things about this team and highly recommend their membership package. read more

I have used Lantz's Plumbing since I moved to Spicewood over four years ago. A few years back, I had an opportunity to speak with Lantz about a service item I was concerned about. He was very accommodating and resolved my issue quickly. Tim came over today to maintain my Grinder Pump and did a great job! Tim was on time and called prior to getting to my home. It helps to have such a pleasant and respectful service person like Tim. In addition, the fees are reasonable and the service extremely good. All the important points to complete the package. I highly recommend Lantz's! LAD read more

Great service and reliable. Have had them out twice since I've been in my home and each time they were able to fix the issue in a timely manner read more

Lantz's has a fantastic team of technicians and their customer service is amazing. We never have a problem getting an appointment and the technicians are always professional. We've worked with Lantz's team three different times and never had a bad experience. You've made a customer for life! read more

Water leak just past the water meter on the homeowners side. Called and they came right out. Family company. Nice blue van. Young man (20's) was very friendly and seemed to know what he was doing. Fortunately, he was able to pinpoint the leak in about an hour. ~$150. Very pleased. They have 2 websites; http://laketravisplumber.com/ and http://www.leandercopperpipeinstallation.com/ read more

Lantz Home Services, Plumbing - AC - Electrical - nice van - Plumbing Near Me - Lago Vista, Texas

The skinny: Lantz employee tried to up sell us for $6K. The novelette: Lantz employee showed up at our home in Lago Vista after both of our toilets were not evacuating. After taking off the top off, the person, actually a bad actor, said that it would be necessary to replace the grinder and electrical wall panel. He acted like someone/something died and the onrushing tsunami of waste was on the move up from below. He did scrape some grease from the walls of the container, did the same on the surface of the pump and cleaned the floats. Total grease ball taken was about 10 oz. Tested the current in the wall panel, said some numbers, declared that unit needed replacement when all that was necessary was to replace the small light bulb ($.59) on the panel face. Hosed everything down with water. When done quoted us $400 then reduced to $250. Many homeowners are terrified of waste back up, jumping in a turd bucket with live electrical connections, finally to surface covered in toilet paper, coffee grounds, and anything else the homeowner could flush, shove, dump, and or permit to eliminate from their premises. How did Lantz come up with the $6,000.00 price? A bargain? A rip off? Astrological advice? I could buy my Italian sports car for that amount. Take some ownership of your waste-it may come back to haunt you! Nothing but toilet paper-no Charmin either. Educate your self on the workings of your household, what has gone on with neighbor's waste systems-offer to buy a lunch for their testimonial, look up prices online. If you got the money, sure, have them do everything that they can get away with, but if you would like to evacuate from your wallet the $6K give it to Northlake so they can pave the parking lot! read more