Have worked with AccuTemp since the early 2000's. Kept my old system working for years and…read morereplaced my system in 2017. Do annual preventative checks. Today I had another one. The technician arrived as scheduled. Was super friendly and informative. All things working properly. Tina at the office is always friendly and helpful. I will keep using this company and recommend them to all who ask.

Accu-Temp installed one of my two HVAC units a while back - that experience was a good one and the…read moreAmerican Standard equipment has worked well for the past 5 years. I recently had trouble with the unit shutting off and on by itself, so called A-T for a service call. May I say I was hugely impressed by the quality of the service people - friendly, courteous, competent, effective - Damon and his assistant fixed the problem quickly, at a reasonable price. They also instructed on how to avoid the problem (condensate drain pipe clogging & tripping the shutoff), in the future with simple, periodic servicing that I can do myself. Overall very impressed and highly recommend if you need HVAC assistance!

Joe responded quickly to our request to evaluate a new HVAC system to replace our 20 year old…read moresystem which had seen its day. He proposed 3 alternatives and we decided on one. We agreed to his proposal and work was scheduled for the following week. Our new system was installed and works great. These guys are professional in all areas . Highly recommended.

Amazing service everytime we call. They were able to detect a leak in our system and patch it for…read moreus and helped us figure out how to prevent those kinds of expensive fixes in the future!

Junior and Omar are an incredible son and father team, and I can't recommend Capital City HVAC…read moreSolutions enough. They recently installed a mini-split for us and also performed general HVAC service, and the entire experience was outstanding. They were honest, reliable, incredibly knowledgeable, and their pricing was unbeatable. You can tell they genuinely care about doing quality work and treating their customers right. It's refreshing to find a company that values integrity as much as craftsmanship. If you're looking for HVAC work, don't hesitate to call them. I'd recommend Junior and Omar to my friends and family in a heartbeat. Thank you both for the fantastic work--we'll definitely be calling you again!

Junior came out to do maintenance on my AC. He responded to my Yelp request within 10 minutes. He…read morehad a cancellation the following week so was able to come out quickly. He flushed out the line with nitrogen and checked the filter. Filter was still good. He also cleaned the outer parts of the compressor. He gave me a detailed report on the health of the system. It is functioning well which I was glad to hear. Very polite and friendly.

WORST SERVICE EVER!!! They came to our house and broke our upstairs A/C unit and now my 2 year son…read moreis left with a hot room. I called Trusted heating & cooling to sign up for the maintenance package. They came out and asked if I had any concerns with our system and told them down stairs unit was just replaced last year and the other been working fine. The technician then went and removed all of our air filters and told us we should replace them cuz they're dirty and left them on the side of the wall. He then went upstairs to look at the upstairs unit and turn on the AC to test it and went in our attic to look at the system. At this time our system was blowing cold air and everything was fine. He then and called me and said there was a problem and had me come up to the attic. He was trying to explain to me what was wrong but was having a hard time explaining it. Something about the board not working which I was confused and kept asking. Well it's been working completely fine today so I don't understand. He then told me I should just call our home warranty and they can fix it. Still confused as to if it was broken or not but said okay. Maintenance the other one. I thought this was very strange but figured out. I'll just have someone take a look at it. He then calls me outside about our brand new unit and tells me this one is broken as well. Once again not making sense and how it was broken that just it wasn't working and I should call the people that installed it and he doesn't want to touch it. It seems since I told him we had home owners warranty, he didn't want to work on any of our equipment because he couldn't upsell us. Also, I think he knew he broke the upstairs and wanted to leave as fast as possible. Once he left and I went upstairs I noticed it was tremendously hot and something wasn't right. I called the office and told them I believe it's broken. When I was looking at the thermostat nothing was working. When I spoke to the series manager he just said that his technician took videos and documented that it was already broken once he arrived. This is obviously not true because if it wasn't working we would have called our homeowners insurance not them to get are semi-annual maintenance before summer. The service manager didn't even try to help us get this resolved and back up and working basically said it was already broken and we are trying to pull fast one. I have never received this type of customer service before. I would never recommend this place to anyone. By far the worst experience I've ever had.

We reached out to Trusted Heating and Cooling for an annual maintenance service request. Our unit…read morewas working fine, although admittedly old, but we thought annual maintenance can help prolong the life of the unit. The Yelp page states that Trusted heating and cooling is based on respect and integrity, we did not experience that. We were told the scheduled maintenance to last 2 hours. The technician came in without offering to wear booties. Took down the filters and never put them back in. The technician then looked at the thermostat, turned the A/C on. We felt the COLD air come out. The technician then went to the unit, spent 15 minutes looking at the unit and said it was broken. We said that isn't the case because we could feel cold air at that exact time. He said we should contact our home warranty insurance and walked away. He then looked at our second a/c unit and said it was also broken (it is a brand new unit installed in May 2025) and to go through the company that installed it. He didn't seem like he wanted to work on anything since we told the technician we had home warranty insurance, which would limit his ability to upsell. Once he left, we noticed the first a/c unit stopped working and the thermostat signal light stopped blinking. The heat, fan and A/C stopped working. The other unit is working (thankfully). We immediately called the company back and were told the unit was broken and they will charge us $900 to fix it. And a technician couldn't come back until the next day. We told them our side of the story, how everything was working fine, but they shrugged it off. Stated they have video evidence it doesn't work. The technician was able to use the thermostat, the thermostat light was blinking and the unit was working properly. And now it is reported that it's broken upon seeing the unit. Trusted Heating and Cooling isn't taking accountability for the problem they caused, no ownership and no customer service to even offer to look at the unit to review what the technician reported and to try to fix it. They are following a report with notes that wasn't discussed with us and completely disregarding our point of the view. Do not use this company, as documented with other the reviews. We now need to find another solution to their problem, as we are now left with a A/C system that no longer works.

We have had the Jolly Brothers Services at the house a couple times. Great guys, knowledgeable…read moreabout HVAC systems and always have a dad joke on the ready. Will continue to recammend them, they have done great work for us.

These guys are great. Honest, efficient, and fair pricing. Dad jokes at no extra charge! They are…read moreeven endorsed by their mom's. I found my new HVAC service company. They got my heat up and running in no time. Also, the Jolly Ranchers are a treat.

Called Local Air Conditioner and Heating and Joshua was at my home in 20 minutes. Fixed my air…read moreconditioner issue quickly and reasonably priced. I will use them for any future repairs.

Charged $350 for a simple drain line cleaning and claimed costs have gone up. There's no way costs…read morehave gone up to justify 5x the price of what a tune-up that usually includes the price of a drain line cleaning costs. Also, the condensate drain pan started leaking within 2 months of the drain cleaning, and he quoted me $1,800 for a drain pump installation that should have cost $600 at the most. Not doing business here anymore.

Technician found the issue with the heater in less than 30min. Very thorough and made sure…read moreeverything worked before leaving. No upsell either.

High quality service with no baloney or overcharging!!! Locally owned small business with honest…read moreand capable technicians. Reliable in showing up as arranged, as promised. We've been customers since 2007, have referred this business to many, and everyone we referred to Ideal has also reported back the same reliable and honest consumer experience. Owner has educated us about simple things we can do to maintain our HVAC systems at home to avoid catastrophic failures that put us in an emergency/urgent situation.

Giving a written 4.5 (would be saying 5 stars if I'd been told Saturday eve when I got a call-back…read morefrom Jesse about my 5-year-old system blowing hot air, that they weren't open on Sundays and I should probably reserve a first-available dispatch right then), but after 2 days in an 87-degree house, they were able to get a dispatch to my house super quick on Monday morning & luckily I had a much more minor issue to deal with!! Jorge was professional, thorough, and efficient, and he even made some recommendations to prevent future power issues as well as get me set up on a yearly spring diagnostic to get ahead of any future issues. (This company originally sold & installed my current HVAC system & gave me fair pricing & a quick install time-frame as well, when my original system finally died. This was the first time needing help with an issue & they took good care of me.) I do recommend this business for new HVAC & troubleshooting support!

I had used Arrow for many years because of the excellent service I received from another technician…read morein the past. Unfortunately, my experience changed two years ago when I had a new HVAC system installed. The technician, Michael B., was rude and grumpy during the initial consultation. On the installation day, the crew caused a significant water leak inside my home and then gave me an explanation that I later learned was untrue. This week, I called Arrow for service, hoping I would have a better experience. Instead, the same technician, Michael B., was assigned to my appointment. Without asking permission, he entered my open garage and loudly knocked on the door leading into my house. I had only opened the garage so I could show him the attic access, and I was shocked by the intrusion. Throughout the visit, he was again rude and visibly irritated. When I asked a simple question, he responded in such an aggressive tone that it felt like he was yelling at me. It was an extremely unpleasant experience. Based on these repeated encounters, I don't believe Arrow places enough emphasis on customer service or professionalism. I used to recommend Arrow to my neighbors, but I no longer do so. I'm sharing this review in the hope that other customers won't have the same experience I did.