This Aaron's is the worst to ever do business with. Rude isn't even the word for them. I have NEVER…read morebeen spoken to by the staff there as I did yesterday, I am returning my stuff and will never do business with Aaron's again. So anyone looking to do business with this location read any comments you can on them and believe me it will change your mind. And I believe is this new management is the problem.

Can I give no stars? Told them to pick up furniture because we could not use it in new house. They…read morehad me wait 3 times for pick up and never showed up. Then they want me to pay? They will harass your references to no end, even lying telling them they need to pay!' Stay away, run. Letter to better business is next.

Went here about a week ago to get a simple cartridge swap done on my basic Audio Technica…read moreturntable. Decided to go on Tuesday since it was their late day. I arrived there about 30 mins before their close time but unfortunately they had some issues that caused them to close early. Anyways, I spoke with the owner John and he said he was gonna return in an hour so I decided to grab something to eat then head back since it was a decent drive from my house. Took a little longer than an hour, but things happen. When John got there, he gladly changed the cartridge for me on the spot (during after hours) and I hung out there while listening to some music on his killer setup. He was a very friendly guy that got the job done in 30 mins and for a reasonable price. My advice is to call before you go to make sure that they're open but they're a great little shop that has plenty of experience (27 years worth!) I'll definitely be returning I'm sure for all related repairs/audio purchases.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

Too often the one item I come to the store for isn't shelved, and the staff will swear there isn't…read moreany in the back. I've learned to pull out my phone and schedule a pickup then and there then go window shopping for a few minutes. My item is always ready in a blink. I think Target is trying to push customers to pickup orders and deliveries, so staff are afraid to take their attention away from fulfilling orders to help in person customers. The only exception to this behavior is in electronics, when you can actually spot staff in electronics. The store has gone downhill.

I don't love making returns but it is an absolute breeze at this store, there is a lovely lady…read morenamed Crystal that has been almost every time I've needed to return something and she is always upbeat kind and helpful and there is also a gentleman there quite often whom is also extremely helpful and friendly. This may be a weird thing to write a review for but whatever. They are awesome.

I went to this store to get my phone repaired and was very pleased with the professionalism of the…read moreowner and staff. I got my phone repaired with no issues. Definitely recommend this store to anyone having issues with their phone.

Customer Service... My family and I visited the T Mobile…read morestore on Route 211 in Middletown NY, due to issues concerning our account. We were advised by a representative on the T Mobile call service to visit the actual store. Fast forward, we met the manager Jennifer C who was not only very pleasant and welcoming, but extremely professional, courtesy, understanding, attentive, and friendly. She handled our issue with ease, while explaining all of the details concerning the transactions taking place. She even explain in detail the breakdown of our account and call the call service in order to rectify the issues. While she was on hold, she conversed with us, which made us feel as though our time at the office was worth while and without stress. Jennifer C is an awesome example of a manager and leads by example. Thank you Jennifer. The other employees on duty, that day... were also extremely professional, polite and friendly. Although the air conditioner wasn't working for them, that day... which made it humid inside of the store, they all seemed to be smiling. Jennifer C solved our issues and continues to work on one last issue, and I am thankful. Once again, my deepest appreciation for Jennifer C. Awesome Customer Service skills.

Purchased your teeth whitening strips. They may have worked, but they wouldn't affix to my teeth!read more

Very fun to browse but their stuff is too gimmicky for my tastes and there is nasty rumors about…read moretheir frog tanks.

A few days ago I walked into the store and an extremely rude man told me I could not be helped as I…read morehad a business plan. He further stated that I leave, very rudely and quite loud! He also said no one knows about business plans and they can never be changed in any way. The only reason I went there was Verizon phone costumer service service was just horrible! I went over to the store in Goshen and was surprised at how wonderful they are there! Close the Middletown store since it is really a waste of salary for those rude employees!

Walked in and not a single person greeted us even tho there was about 9 workers bumping into each…read moreother. We spend hundreds a month and they treat their customers like they are at the DMV. Don't Come here, try the dolson Ave store instead. The manager here behaves like a petulant child and gives you attitude like someone from the projects. Please save yourself the annoyance and the 1hr+ wait time for the manager to give you attitude and dismiss your needs. Zero stars, nobody wanted to do their job that's why they don't look at you in the eyes the whole time you're there. Better yet, pick T-Mobile and save the hundreds Verizon over charges for shifty spotty service.

The majority of employees in this stores come across as incompetent. In less than 24 hours, I was…read moregiven so much wrong information by two different employees. It's so frustrating when you pay for a service and their is negligence. Though it's a farther drive, I will only go to Nanuet for my needs moving forward.

The people that work in they're are absolutely dumb and have no clue what the hell they're doing…read more there service is horrible. When you're they're make sure you ask a bunch of questions because they don't tell you anything!!!!