great helped fixed m problem in 10 minutes awesome!!!!! very nice never been so satisfied with a…read moreplace. never going to best buy again

From the owner: For more than 25 years, Ness Computers has been solving computer, network and security problems…read more Previously located in Clintondale, NY, and now in Highland, we can repair computer issues, monitor and maintain your systems and networks, and keep your home or office technology running smoothly and efficiently.

This review is for a update on current services rendered. I was very pleased with the initial…read moreservice I received from Keith on my desktop. So much so that I returned to have him to install a graphics card as well as a supportingp power supply unit. I purchase the power supply and graphics card from Best Buy the night before I make contact with Keith to inquire about a possible install. Keith informed me on the phone that he was more than capable of installing these components and to bring them by, which I did within a few hours of contacting him by phone. I received a phone call from him later that afternoon in which he stated that the computer would not power on after the install and that if he could not mitigate the problems that he will not charge me for services rendered in which I was very appreciative for his integrity. As we both could not figure out the problem( I am computer illiterate) he suggested that the possible issue could be the power supply and that Best Buy could possibly exchange it for a new one for it may be faulty and not admitting little/no power. I agreed and took the computer straight to Best Buy where are they quickly took the computer apart and noticed that Keith connected wires improperly causing my motherboard and CPU to short out and fry rendering it useless. The manager in for me and showed me where the wires were supposed to be connected and where placed in properly causing a fried out CPU and motherboard which can be very expensive to replace if you don't know as I didn't. Best Buy did not charge me for the investigative checks as he said in 20 years he has never seen anyone do something like this. He also stated that the power supply was the incorrect unit and that whoever installed the component should have immediately recognized it. (Again I am computer illiterate which is why I saught expertise). I quickly called Keith and notified him of my current situation in which he replied that he was sorry and that it was a mistake. No offering for reconciliation or contingencies to replace the mistake, just apolegetic. I I'm not going to take away from my initial review and say that Keith is operating Bad business, just simply stating how I am out of a brand new computer now. Take this purely as a precaution advisory before you have any internal or extensive work done and are opting to bringing your equipment here or any place like it. The part that sucks worse to me in this situation is not that I lost my computer, it's the information I had on my computer I had sentimental related details from my 3 deployments to Iraq as well as law enforcement memories and now I have to figure out how to get all of it back.

From the owner: LizardBytes offers a full line of computer services including Data Recovery, PC tutoring, repair,…read moretrojan and virus removal, PC optimization, networking and business web design. We also offer graphic design services as well as analog media transfers to digital i.e. 8mm and Super 8 film to DVD, VHS videotape to DVD, cassette tapes and vinyl LPs to CD and more.

I needed my laptop screen replaced. I think the guy's name here is Giovanni. I (stupidly!!) somehow…read morecracked the screen of my two year old MacBook Pro. It half worked for a while, then died. Giovanni replaced it perfectly. Good as new. Of course it was expensive but a heckuvalot more affordable than a new laptop! I was worried I wouldn't find a competent technician for this kind of delicate sophisticated electronics out here in the sticks, so I'm thrilled that 2nd Life could do this job and do it well. I guess I thought I'd have to take my laptop to Westchester or NYC, which would be pretty time consuming. I want to add that the first screen he received failed while still in his shop. So he had to order and install a second one, and I don't think he charged me any different even though it had to have been ~double the labor time. Plus - he obviously checked his work. And, he apologized for the delay, even though he didn't cause it. I don't know about you but a lot of things nowadays, people take shortcuts or don't care about the quality of work or just fail to do the simplest little checks to assure a job is done right. Would definitely recommend

Brought my laptop here to be fixed.The service was great and the owner was friendly and explained…read moreeverything to me The repair was done and laptop is functioning great.Would recommend this local business.

I highly recommend Crystal and Matthew for any Computer, smart phone, repair or upgrade. It's rare…read moreto find the level of personal care they provide. A family business offering a much needed service in Ulster county,

The service was fast and great. You usually don't get those together. They replaced the battery in…read moremy Samsung 21 ultra 5G, which was difficult from what I understood, but they did a wonderful job.And i'm so happy with it.

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

Did nothing. I build computers. I upgraded my laptop and because of some eye trouble i had…read moredifficulty in reconnecting small power ribbon. Went in and told dan the owner what trouble i was having. He said sure he can take care of it. 4 days later he still had not looked at it and now said laptop won't power on. He said he took everything apart and checked it out. HE LIED. I took the laptop back and took the laptop apart myself. Thermal paste and everything i had upgraded was not touched. When returning laptop to me he told me he had it all apart and would reassemble in about 20 minutes. Well 1 minute later he gave everything back to me. This is how i know he did jack shit As far as people giving him 5 star reviews i wouldn't be surprised that the names were made up and they posted themselves If he had done right by me i would have given him some more business. However since doing nothing and lying to my face i have warned these people to stay away!

This place is amazing. Always there to help whether a simple task or more complicated. Can always…read moretrust them with your computers. Have used their services several times over the years.

So glad Maxtech is in the neighborhood. I contacted Max in the morning, had a major component…read morereplaced and returned within a few hours, same day! Feels like I have a new machine.

I brought a computer to Max last year, and it's still working like a charm. Last week I had an…read moreissue with another PC, and it was bit more complicated to fix, but, as always, Max came though and I'm back up and running! I'm so glad Max is in the area and does such an amazing job!