I had a great experience at Lancaster Optometry. From the moment I walked in, everyone made me feel welcome and comfortable. The staff was friendly, efficient, and professional, and the doctor took the time to thoroughly explain my eye exam and answer all of my questions without making me feel rushed. It's hard to find a place where you genuinely feel like they care about their patients, but that's exactly how I felt here. The entire process was smooth, and I left feeling confident that I received excellent care. I highly recommend Lancaster Optometry to anyone looking for an eye doctor who is knowledgeable, honest, and truly puts their patients first. I'll definitely be coming back for my future eye exam. read more

I couldn't have been happier with the service I received at Lancaster Optometry. Every member of the staff was pleasant, professional, knowledgeable, friendly, and accommodating. The facilities equipment was all modern up-to-date state of the art. The doctor took plenty of time to explain all the nuances during the procedure. The waiting room was clean, up-to-date and very comfortable. A top-notch professional facility expertly maintained and professionally staffed read more

Professional and kind service from top to bottom. Great staff, very helpful and service oriented.

Staff and service were friendly. Prices on the other hand for frames and lenses seem astronomical. Tried to upsell a treatment not covered by provider. In all my times very goin LO never did i have to come out of pocket so much. Will take my business to Wallis. read more

The place was nice. The exam was fine. What I will say is I found their pricing expensive. I brought my own frames and with my insurance I still paid a fair amount (I need to follow up with my insurance but I was just a fix shocked by the prices). I also think they have a very limited selection of glasses. read more

The best eye doctor in the AV! The facility is clean, and the doctor and staff are amazing!

Today was mine and my 12 years old first time coming here and it was great. Such a great atmosphere and friendly and fast staff and Doctor. We definitely recommend. read more

Dr. Shaghoyan and her team at Lancaster Optometry are great! They are very friendly, helpful and professional. After my eye exam, it turned out the frames I wanted were discontinued. One of the nurses (I wish I had gotten her name) searched online and found a pair that were very similar to what I wanted. Thanks for the extra effort. read more

Wonderful experience !! All Staff very friendly and helpful !! Doctor answered all questions. Took time to explain everything. Highly recommend !! Top notch Professionals !! read more

Great friendly service and attention to detail! Will be doing my yearly check ups here from now on read more

The new place looks amazing, even through my old glasses . Same friendly staff and great doctor.

I had an amazing experience. Wonderful Doctor and great team. They took good care of my eye emergency. I do feel much better today. read more

I had such a great experience. The staff were warm and welcoming. They made me feel comfortable and had lots a patience with me picking out my first pair of glasses. read more

This place is nice. The Dr is nice. The lady who did all the testing was super nice. The thing I did not like was they charge a mandatory $39 for a retinol exam. I'm still trying to retrieve a copy of my paperwork that I did online that says I agreed to that fee. It's a nice exam to have but I didn't see where it said that on the paperwork. I obviously can't see that well that's why I made an appointment lol They do make it known if you cancel less than 24 hrs there's a $50 fee. It's the principle for me. The girl who was trying to help me find glasses was a little rude. Maybe with my migraine and her funky attitude we just did not mesh. She also did not send me a copy of my paperwork when I asked. There isn't a wide selection of glasses either. Better off going somewhere else. I won't be going back. read more

The service provided by the entire customer care team is excellent--especially the doctor's. Her kindness and genuine interest are more than satisfactory. read more

Just picked up my new glasses and they're great. The customer service if phenomenal! The staff very warm and welcoming. 10s across the board for the atmosphere of the office. The decor is very chic I love it! read more

Lancaster Optometry - Optometrists Near Me - Lancaster, California

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Their "guest optometrist" wasted the free exam my wife gets through my insurance and to reschedule they wanted $175. The kicker? My wife went in to get new glasses and walked out with a dry eye prescription instead. The optometrist was on the phone with a tech because she didn't know how to use the equipment and completely failed to perform the exam. We already had a copay and had to pay for the ridiculous eyedrop scrip. Extremely unprofessional. read more

Lancaster Optometry is the best! I have been seeing Dr. Karine Shaghoyan since 2019 when another well-known local optometry group, who shall go unnamed, completely failed me. While at work in Lancaster, I accidentally poked my left eyeball with a tiny, sharp instrument, causing such severe pain that I couldn't open my eye. I was also fearful about loss of vision. Imagine my relief when I called my previous optometrist to find out they were open on a Saturday, only to have it quickly turn to disappointment when they would not squeeze me in because their schedule was too full. Even after communicating the severity of the situation, as an established patient, I was refused in my hour of need. They instead suggested that I go to a local ER. Well, the business I owned and operated at the time was on the Blvd in Lancaster, and I remembered that there was an optometrist there. Imagine my even greater relief when they were not only open but also willing to see a new patient dealing with an emergency. They simply warned me that there would be a wait, which didn't end up being very long at all. Dr. Shaghoyan immediately impressed me with her kind demeanor and expertise. After performing some preliminary tests, she treated the eye and installed a healing contact lens that I am confident to this day saved my vision. The alternative would have been to spend countless hours at the Antelope Valley Medical Center, only to be seen by a doctor who isn't an eye specialist (no doubt sending me off with instructions to follow up with one), and having to close my business for the remainder of the day on one of our busiest days of the week. No small cost in all aspects. I am eternally grateful to Dr. Shaghoyan and her team for what they did for me then and for the excellent care since. I've had dry eyes since having Lasix eye surgery, but I've noticed it getting worse in recent years (living in the desert doesn't help). When I mentioned it a couple of years ago, Dr. Shaghoyan and the team were on it. Turns out my meibomian glands were clogged, so I began regular treatments of low light therapy with manual expression of the glands, in addition to a regimen that included a specific heat mask, supplement and eyelid cleanser. I also learned that I was making things worse by applying eyeliner to the waterline basically since I was about 14. I never knew! I've already had so much improvement with the treatments so far. I haven't tried the Envision radiofrequency yet but hope to one day. Dr. Shaghoyan is caring, considerate, hygienic and respectful of time. She and the whole crew are excellent, especially Sarah (her awesome, very funny and knowledgeable assistant), Danielle (welcoming, warm front desk receptionist), and Jesus (friendly front/back assistant). The office recently moved to a new location in Lancaster that is spacious, inviting and tastefully decorated with ample parking. They've got a large selection of glasses to choose from. Here are some pics to give you a glimpse. read more

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Best experience at a doctors office, ever! The inside of the office is beautiful and very welcoming. They have a "green room" that is stocked with multiple coffee choices and cold water. It is very warm and inviting. The front office staff was also very welcoming and knowledgeable about their products. The doctor was beautiful! She took time to explain each test. She was patient and answered all my questions, never felt rushed. Overall amazing experience and I've found my new/forever eye doc read more

Lancaster Optometry is amazing. They are always so nice and thorough. I have been going here for years. Highly recommend!

Wonderful staff, knowledgeable and professional doctor. Very pleasant vist and satisfactory exam.

This optometry was great. Everyone went above and beyond to make sure my needs were met. They have great technology and equipment. You can tell they really care about their patients. read more

This is my first time as a patient and first time in the new location. Great experience. Place looks nice and clean. Staff is very friendly. I was seen on time and doctor was nice and explained everything to me in a way I understood. read more

Super clean, definitely friendly. No complaints only praise! No waiting ! Lots of nice people and a huge selection.

I went to Lancaster Optometry and had my yearly eye exam and was waited on. I had to go to the new location, which is on 10th Street West. I found them fairly easy and this place is much bigger and less traffic than the old location. Service is excellent will be returning soon for further appointments. read more

The staff are very friendly and did a great job assisting me, my wife, and pur children

Totally the best eye doctor my husband and I have ever been to. Dr. Shehoyan is so thorough and explains about every exam and procedure.

Excellent customer service doctor really friendly and really take care of you and explain everything

I had the most wonderful experience at Lancaster Optometry. The staff is kind, approachable and professional. Dr. Karine is the best in what she has gone to school for and it shows in a very professional manner. I would recommend Lancaster Optometry to any and everyone.!!! read more

Everyone was so nice and professional. The girl in the front was specifically very nice and attentive to me. This was my first time coming here, they have a great selection of lenses. read more

The staff is very polite and respectful. They are also very professional. I'd recommend them to anyone who needs eye care.

The office was amazing. The staff was super friendly and the doctor was very kind. The appointment ran smoothly and I was well informed by the doctor and staff regarding issues I had with my vision. read more

Always friendly very efficient. Doing a good job. SHARA always pleasant. The new place looks good.

Love going to Lancaster Optomotry. They are very customer service oriented. Very clean store with lots of options when choosing frames.

Everything was wonderful from the reception to the doctor and everyone in between. I highly recommend.

I took my eight year old soon for his first eye exam. The staff were very friendly and professional. The office was clean and well maintained. I did not ask for the doctor's name but she was very communicative and explained every step of the exam. read more

I was asked to update the review. So I finally got my contact lenses and then finally got my glasses after calling many times. But then their billing department forgot to bill my insurance so when I was charged at the optometry office I was charged entirely. My insurance called and said hey we paid for the fitting what about the materials and that's how I found out I paid out of pocket for everything. Yes everything was fixed but 80 percent of my time spent here was hunting down glasses, trying to get the right contact lenses, talking to my insurance carrier, talking to their office to get things resolved. I updated the review for you as you asked. Thanks! read more

Lancaster Optometry - Optometrists Near Me - Lancaster, California

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What a great office, the staff is friendly and welcoming. Dr. S is friendly and answered all my questions. Highly recommend and will definitely be coming back. read more

I've been a patient for a few years and it's nice to be in & out without a fuss. The exam is pleasantly thorough and no sales pressure.

Felt super comfortable here, doctors assistant, Doctor and the reps in the front were all wonderful. Had to bring my little with me to a follow up appointment and they were very welcoming. The doctor made sure I was totally comfortable with the prescription, iv had other places rush me through read more