I purchased an out of state fishing license and the very pleasant clerk did her best and the…read moremanager was paged (arrived in 5 seconds). It took him awhile but he figured it out.

Went in for a canopy on their one day sales huge 13x13 for $100. One of the young staff members…read morehelped me out since I did not see it on the floor. I saw several other ones that I would have picked out in lieu, but they had it in the back. The kid helped me out with the canopy in the dolly and helped me load it. Highly recommend it with the friendly staff and overal selection of sporting goods is crazy. They carry under armour, nike addidas, carhart and so forth. great value as well.

Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

They've got a great selection of basics for whatever outdoorsy sport you're trying to get into. I…read morealso really enjoy the small Arc'teryx selection they have! They have some jackets, beanies, fleeces, etc. but the best selection is definitely all online. All the staff are friendly, welcoming, and helpful. You might be able to find gear for cheaper either buying used or just searching around but I think the convenience of everything in one store might be worth it. I come here primarily to get my snowboard waxed. I paid a $30 lifetime membership fee and was able to get my board waxed for about $15. WORTH!!!! I've heard they have workshops where they actually TEACH you how to wax your own snowboard so I'm definitely going to come back for those. They also have an option (free for members) to get your board a different type of wax that lasts for maybe a day or two. I dropped my board off on Monday afternoon and was lucky enough to pick up my board the next day. I'm not sure if their wax turnover time is always this quick but I am very happy with their service. Thanks REI! I will be back over and over to shop and get a good wax in.

Biggest selection of items compared to EG and Roseville. Went during the holidays to buy two YETI…read morecups as gifts. Saw sign they were 20% off, at check out, cashier said they were only 20% off one YETI item per membership since that's how it was in the past. Thought this was odd, but paid and left. Ended up going to EG REI later and was told this was incorrect-considering it was 20% off multiple YETI items online too. Luckily was able to return the one I got and get the full discount. Recommend checking since customer service isn't always accurate!

Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

Does this place have new ownership? Customer service is just weird now. Back in days it was very…read moredifferent. Store always had a warm welcoming feeling and employees were very helpful.

I never even knew this place was here. My buddy said that they had a sale on one of the weapons I…read morewanted. So I saw their add online and called to make sure the rifle was in stock. It was in both standard and another coating one. I went to check it out. The place is pretty big. They have a lot of merchandise. The handgun and rifle section is really big. The register is at the entrance of the store and I was greeted by the clerk. He told me the rifles were in the back. I went to the back and they are on a number system. So grab a ticket and look around. So much stuff to look at. Just in the gun section was ammo, magazines, parts and so much more. It really is a nice store. I only waited a few minutes and my number was called. It was pretty busy since it was a Saturday. The guy had to look for the rifle I wanted but I told them it was in stock since I had called earlier. He found it in the back and it was on sale. Great price. SO the paperwork is standard to purchase a firearm but each store takes their time so as not to make any mistakes. The process here was pretty fast compared to other dealers. I was happy. I will definitely be watching their sales to get some good deals on merchandise. Good service here.

Stopped in to renew my Fireman Safety Certification (FSC), in order to pickup a new weapon that I…read morewon through a veteran charity event and auction. No wait was needed to take the test, so after walking in, I told the young lady at the counter who I paid the fee to. And another gentleman got me setup quickly. The test took me maybe 15 minutesband then I was good to go to where the firearm selection area is. To get the rest of my paperwork done for my new FSC card, and to start the DROS process to get my new firearm after the wait period. The first lady I talked to and paid the FasC fee with, helped me with the whole process. And all of the staff that I encountered were very friendly and helpful, throughout every step; making everything as smooth as possible. As far as firearms, while waiting to complete the DROS, I noticed Turner's seemed to have a good selection of pistols and long guns. So after my pickup wait period, I might spend a little more time looking at what they have. They also had a decent amount of accessories too for your own builds and or upgrades.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!

Nice to have a water sports shop in Sacramento. Not cheap, but pretty well stocked. I've found…read moreeverything I've needed to repair my 22 foot sailboat.

I dropped by this place yesterday and tried to buy a boat! But the uninterested, malcontent, sales…read moreperson was aloof and simply nor interested in selling us a boat! I really didn't mean to bother you him... I just wanted to buy a boat, so I went to the boat store! So, I went to Larson Marine and bought one! from the guys in Rancho Cordova! Way too many choices out there to deal with these folks! Later! One man's opinion!

I really enjoyed my visits and experience buying equipment here and Chris Ono is a rockstar and…read morefountain of fitness knowledge! Highly recommended. Now I need to clean out my garage and save up for a hack squat leg press machine.

Are you looking for quality free weights, selectorized strength equipment, or cardio equipment…read more(itreadmills, ellipticals, cycles, rowers, and Pilates reformers)? If you are, check out Fitness Outlet in Rancho Cordova, CA. Chris and Mike are super knowledgeable and have a great easy going demeanor. They carry new merchandise in brand names like Life Fitness, Hoist, Bodycraft, and Lemond. I just named a few brands, they have a bunch more. If you don't see the equipment in the shop, ask them because possibly they have it in the stockroom in the back or can order it. The staff realize that it is a major purchase and don't pressure folks. They actually encourage folks to test out the equipment. Even though hubs and I have been customers for over 15 years, we tend to take our time making a decision and go back to the shop often to look and test equipment. Often times we don't make a purchase. With that said, each time back, we are greeted and welcomed. No awkwardness. The prices are competitive due the brands. Customer service is outstanding.

Thank you so much for upgrading our lexus! We are camping ready!…read more This is our 2nd car that we purchased a roof rack and bike rack for from rack n road. The experience, like the first, was quick, informative, and convenient. Everyone is very educated about the products and eager to help. We are very happy with the piston ion bike rike and yakima mega warrior roof top basket. Made my car look like a beast! Thank you again for the installation! We definitely recommend rack n road to anyone looking for more space or fun toys for their next outdoor adventure.

I finally came in to buy a 4 bike rack. I have been meaning to buy one for 17 years. They were…read morevery helpful, I paid a deposit on Monday, and then brought it back for an install on Friday. It took about 90 minutes and I hung out at the mall. They showed me how to use it, and then Saturday we took our bikes to San Francisco.