Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

Does this place have new ownership? Customer service is just weird now. Back in days it was very…read moredifferent. Store always had a warm welcoming feeling and employees were very helpful.

I never even knew this place was here. My buddy said that they had a sale on one of the weapons I…read morewanted. So I saw their add online and called to make sure the rifle was in stock. It was in both standard and another coating one. I went to check it out. The place is pretty big. They have a lot of merchandise. The handgun and rifle section is really big. The register is at the entrance of the store and I was greeted by the clerk. He told me the rifles were in the back. I went to the back and they are on a number system. So grab a ticket and look around. So much stuff to look at. Just in the gun section was ammo, magazines, parts and so much more. It really is a nice store. I only waited a few minutes and my number was called. It was pretty busy since it was a Saturday. The guy had to look for the rifle I wanted but I told them it was in stock since I had called earlier. He found it in the back and it was on sale. Great price. SO the paperwork is standard to purchase a firearm but each store takes their time so as not to make any mistakes. The process here was pretty fast compared to other dealers. I was happy. I will definitely be watching their sales to get some good deals on merchandise. Good service here.

Stopped in to renew my Fireman Safety Certification (FSC), in order to pickup a new weapon that I…read morewon through a veteran charity event and auction. No wait was needed to take the test, so after walking in, I told the young lady at the counter who I paid the fee to. And another gentleman got me setup quickly. The test took me maybe 15 minutesband then I was good to go to where the firearm selection area is. To get the rest of my paperwork done for my new FSC card, and to start the DROS process to get my new firearm after the wait period. The first lady I talked to and paid the FasC fee with, helped me with the whole process. And all of the staff that I encountered were very friendly and helpful, throughout every step; making everything as smooth as possible. As far as firearms, while waiting to complete the DROS, I noticed Turner's seemed to have a good selection of pistols and long guns. So after my pickup wait period, I might spend a little more time looking at what they have. They also had a decent amount of accessories too for your own builds and or upgrades.

Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

We don't get to come out here a lot, but I absolutely love this bass pro shop. They have the best…read moreSanta Claus in all of Ca-Sacramento Northern area. I beg you to disagree with me. The options of boats and everything that they have out is many many I could get lost in the store It could overstimulate you a little bit because there's just so much however, the aisles are so big and everything that it kind of makes up for it Everything is immaculate clean it's the first time I use the restroom. The restroom is huge. The staff is always very nice. They greet you when you come in they greet you when you leave. The only problem I have is that I don't have a $10,000 credit card for this place. Or maybe that's a good thing They have so many lures to choose from I could get lost looking at them, but love that for me for fishing. I love that they have a variety of fishing poles and they also have cookware there. If you did not know that if you need to go camping this is a great place to go value wise. I would say great prices great material clothes wise. I have sweatshirts that I've had for over 3+ years and they've never got ruined in the washer and dryer and I got these ones on sale for like five to $10. I've been waiting for that sale again. I think I miss it. However, I must say hands-down they have the best quality clothes. They have a lot of options of stuff. If you know somebody that's having a baby. You're going to a baby shower you could come here and find some cool stuff for them and get out and get to see stuff you want to see as well.

Our annual holiday tradition...photo with Santa at Bass Pro Shop. Easy booking online. Show up,…read morewait in short line and then it's picture time. My daughter loves talking to Santa and then getting a candy cane. The elves are always helpful. This year there were a few photo ops outside as well. So fun! Photo is free but we always get a digital copy. Not too expensive. And comes straight to your inbox.

We were in the area and had some time so we wandered into Dick's Sporting Goods to browse…read more You can find just about anything sports related. They offer sports equipment and clothing! If you're adventurous, they have outdoorsy equipment! Kayaks to camping equipment! There's fishing to hiking as well. Wake boards to life vests. There's shoes for all! All types of sports shoes. Basketball, baseball, golfing, hiking, and much more! Their clothing lines are from big names like NorthFace to Nike! Men's and women's. They offer wellness products, too. They have supplements to energy drinks. They even have a fan shop area of all different sports! You can shop by teams! They have shirts and hats! If you're in need of a workout outfit, they have that, too! Overall, a big box store for the sports fans! You don't have to be athletic to shop here. They have nice quality brands. Yes, it's pricey. Check out their sale items. Oh heck! Check out clearance items for a deal! Employees were outgoing and friendly.

My hairdresser is near Dick's so I occasionally pop in when I am there. It is located in the…read moreWillow Creek Shopping Center in Folsom. I will say the store is always packed with inventory. And the selection is great. Trendy AND a large variety of items too. Including sports equipment for every recreational activity! Very nice layout. Organized. Clean. Bright lighting. Service A-plus. There has not been one visit where someone has not come up to me and asked if I needed help. That in itself is impressive. Unless there is a sale going on things are pricey in my opinion. But as they say you get what you pay for. I did buy a pair of Hoka walking shoes last year and they have held up wonderfully and are so comfortable. All in all, I highly recommend Dick's Sporting Goods for having plenty of inventory and wonderful service. They definitely have you covered.

Came by to do a return for an online order. I ordered some stainless steel water bottles on their…read morewebsite. They were wrapped in regular paper, no bubble wrap or anything. One was dented at the bottom. Customer service was fine and the return was processed. Just wish there was more care in packaging the products. I would've just shopped in the store instead of doing an online order if they had the products I wanted available in the store.

Dick's Sporting Goods is a big box store for your sports needs!…read more They offer clothing for everyone! Many sports gear, backpacks, water bottles, exercise equipment, shoes, fan shops, and many accessories. I recently came in for new rain gear! They have men's and women's rain gear. They even have rain hats! It's a pretty big store. Large selections of everything. Staff were friendly. Like everywhere, things are getting pricier. Look for the sales! If you're an avid sports fan or have kids is sports, they offer credit cards that earns rewards.

I called in to get quick questions answered before coming in. Which resulted in prompt educated…read moreresponses. Saved me a trip due to honesty and I was in and out for what I needed. The person on the phone was polite and articulate to answer what I needed. The person even remembered me when I came in the store. Very rare to get this type of service. I am assuming the bad reviews are people who were educated and felt horrified about their lack of knowledge. Gun culture is an educated culture, be prepared to learn or abide by the safety standards and rules that adhere to them. Inside the store was clean and spacious areas. The department I needed was the firearms section, which was at the far end of the shop. That being said they have a wide collection of what I say good ammo that you can rely on for self-defense. What I can also say is that they do not gouge you on prices. The prices are well within reason, and they are updated ammunition. By updated I mean that they have different casings for those who know that grains and bullet type matter. That being said, getting plinking ammunition is a good to go here. You can trust the brands they have in stock and the staff for the firearms department is knowledgeable and friendly. Keep in mind the long wait is due to either education, or the long lengthy checks to get said items. That being said, pay your taxes, pay your registration fees, do your due diligence and you're out and about easy. I may bring in my gun to get checked by their smith. But TBH American Made Baretta 9mm FS is the far superior choice than the mass produced m9 and Italian made one. I don't think I need a service on my weapon in quite some time. Do your research, some things made in America, is better and not well advertised. This goes for the ammunition as well. To the dude who helped me. Thank you, man. Thank you for your service as well. Representing Americans to the finest quality one can hope for. Thank you. Update - Put the wrong review for the wrong location. Review is for the gun cleaning. Brought my gun in to be cleaned. I would do it myself, but I have a child, and those chemical fumes are strong. That being said professionals have better tools, cleaners, and or oils. Their selections of firearms are quite nice. My instructor likes a sig 1911. TBH I just think he likes the SIG brand. He changed his mind after a few rounds of the broken in Baretta. I prefer the Baretta 92 FS. Not the M9. Note. The M9 Baretta is the same model, except mass produced for the military - also easier to track supposedly. Jamming on said Baretta is due to reloading too fast and not waiting for a full decock and one in the chamber load. That being said, make sure the entire magazine is fitted securely then take the safety off. Point blank, the 92FS will cock with the safety on automatically when empty, this is the reload problem as some people are able to reload too fast before taking the safety off to decock. That being said, my 92FS shoots true in a bladed stance at rapid fire. Note. 5 round rapid fire, 15-20 feet distance from target, and before the target paper flies up can be done with the 92FS. Within range, within standard, with a hard skill set notation. Note. You will get kicked out for rapid fire in most shooting ranges. Note. I had to break in my gun with a lot of rounds before it rang true. Expect to spend 2k+ ammo of breaking in a 92FS. Note. This location sells firearms for rather cheap, and at a good price. Considering inflation, the cost they have is almost the cost my firearm cost a decade ago. According to their list my firearm is 30 bucks to clean. Took about 30min to clean maybe more. That being said the gun came back clean, not greasy and one definite caveat. No odor. I got called to the desk when the item was done. There is a bathroom in the facility so no need to worry while you are waiting. I think the dude even cleaned my gun case too. Wonderful service. Note. They have a membership cleaning service or something that I just ignored and wasn't pressed about it.

I do have to admit that this place is going down and it's gonna go out of business most likely…read moresoon. You can see on the organizational level that the management here is not giving effort into the store. They have the coolers sent out prominently in the front of the store to grab everybody's attention and yet there's no prices on any of them and they have multiple different ones. No display nothing. Then I went over to the wall to look at cooler for about 20 minutes, searching all the coolers on the wall. They were all disorganized and I could not tell what price was what on which one. They were coolers in the wrong places and no customer can tell where the price is for any of them. In the front of the store when I go to pay, they don't accept Apple Pay. This is 2026 and the only reason that I can possibly see why places like Home Depot Walmart and sportsman's warehouse only take cards is because with Apple Pay they can't get your address and information in their database. But when you use a card they can. I went to the back of the store to go look for lures and jig heads, and there was about three men back there shopping for stuff. I don't even know the guys, and I heard them actually say the same thing they can't find the prices. This is actually like job number one for a manager to manage. His employees in the story is to ensure that his merchandise actually has prices on it so the customers when they go when they buy really quick, they can find the prices really fast. Apparently not here. Do not recommend this place

I recently got into fishing with my son, so we went to Fisherman's Warehouse and bought two rods…read more The very next day, on my first cast, the tip of my rod snapped clean off while reeling in before I even hooked a fish. Based on how it broke, it seemed like a manufacturing defect. I went back to the store hoping they could help, but I was told that once the rod has been used even once it's no longer their responsibility, and I'd have to contact the manufacturer directly. The rod is a Penn Wrath II, for reference. That response was disappointing. When you buy from a retailer, you expect some level of support, especially when a product fails immediately. Just something to be aware of based on my experience, don't expect assistance from the store if there's an issue after purchase. It's alright, I just won't be doing business with them again, and neither will my friends or family. Edit: I should have read some of the past reviews before purchasing here, it looks like others have had the same experience as me.

First time in and I wish I had known about this store years ago. Amazing selection, super friendly…read moreand knowledgeable service. Will be returning often!

This was such a good experience. I visited from out of state and needed some fishing equipment…read more This store had exactly what I needed! I highly recommend it to anyone in the area! Tracy, the blonde female worker, was very friendly and helpful. Five stars!

Spent the day fishing with my son & wanted to introduce him to this shop. He found a couple…read moretop-water lures & is glad to have another Tackle Shop to add to his rotation. The shop owner is a great guy & very fun to chat with. I will definitely be back.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!