Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!

Here's a polished, enthusiastic review you can drop straight into Google, Yelp, or wherever you…read morewant it to shine: --- Clark Snow Sports absolutely delivers. Service here is nothing short of phenomenal. Huge shoutout to Andrew and the entire team -- they took care of my skis with an above‑and‑beyond level of attention that you just don't see anymore. They treated my gear like it was their own, walked me through what they were doing, and made sure everything came back dialed in perfectly. If you want a shop that actually cares, knows their craft, and makes you feel taken care of from the moment you walk in, Clark Snow Sports is it. I won't take my skis anywhere else.

Mike was a huge help in helping me pick out my first board/bindings and boots. There was a couple…read moreother guys that helped me as well but I didn't get their names. Love this shop and love the vibes. Went snowboarding the next day with my new board and had an amazing time. Prices are competitive with online or even better a lot of the time! Support local shops!

The shop was a lot to take in. There was a good amount of merchandise but the organization was…read morelacking a little. Went by looking for some pants and a jacket for my son and had a plethora of options. Ended up buying a little more than intended but the owner was great so I was happy to spend a little more. Nice surplus store. We'll be back.

My coworker and I stopped by Action Military Surplus on a mission to find Marine uniform jackets…read morefor a leadership presentation based on the book Extreme Ownership--a powerful read by a Marine that ties battlefield lessons into leadership principles. The shop has the familiar feel of a classic surplus store, but what stood out most was the older gentleman behind the counter. He was incredibly helpful and knowledgeable--engaging without being overbearing, which we really appreciated. He pointed us in the right direction and made the whole experience easy and enjoyable. Not only did we find what we needed, but everything was very affordable--which was a pleasant surprise. For anyone working on a project or just looking for solid military gear without breaking the bank, this place is worth checking out. Coming from a proud military family--my sons, their father, my husband, grandparents, and great-grandparents have all served--I truly appreciated his candor and expertise. It's clear this isn't just a shop; it's a space built on experience and respect. Highly recommend. We'll definitely be back.

Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

Does this place have new ownership? Customer service is just weird now. Back in days it was very…read moredifferent. Store always had a warm welcoming feeling and employees were very helpful.

Just a little back story for the record, I've been going to this particular store for many years…read moreand I've spent thousands there and I've always spoken highly of the products. I've brought many friends, family and coworkers there as well to give 5.11 business. But let me tell you! I don't know what happened to this store and how they pick their staff now, but they are absolute trash. Ever since the old store manager left this store has hired the worst people and the store always looks like crap. The old manager had this location looking good, fully stocked and her team was on point and very professional. They lost the true face of 5.11 on that one. I recently went to this 5.11 location on Friday March 28th with my family to see if things changed and I was reminded for the final time why I will NEVER return again. The guy in the front said something when we walked in and never said another peep or offered to assist with anything at all the whole time we were there. That's not even what bothered me. What made me absolutely livid was when the female worker blew my father off mid-sentence when he was asking her a question about their sale and said "It just depends" with a snarky attitude and TURNED HER BACK ON HIM AND WALKED TO THE BACK OF THE STORE. I almost lit her up. I'm done with 5.11 once and for all and I know deep down many others are as well. Shame on this company for allowing such people to work there and for allowing such an environment.

My experience at this store was absolutely disgusting. We walked in. No one approached us; two…read moresalespeople were talking among themselves, and one almost pushed me over. No one approached us or asked if we needed help. The salespeople simply ignored us; one was busy with his merchandise, and the other, with a red beard, sat in the customer chair and hummed. It was a terrible experience; I'll tell all my friends that the salespeople at Roseville Galleria don't meet basic standards of behavior, let alone professionalism.

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

I'm still pretty new when it comes to guns. I bought a revolver a couple years ago with every…read moreintention of using it... and then I put it in my gun safe where it basically became a very expensive paperweight for two years. I finally decided it was time to stop being nervous and actually go to the range. After reading the reviews, I decided to check this place out, and I'm really glad I did. From the moment I walked in, the staff was friendly, welcoming, and very helpful. I told them it was my first time at the range, and they took the time to explain everything, answer my questions, and help me get set up. That made a huge difference because walking into a range as a newbie can feel a little intimidating. Once I got to my lane, I was only there for about 30 minutes, but I enjoyed every minute of it. My confidence definitely grew, and I left feeling way more comfortable than when I walked in. Overall, great first experience. Friendly staff, helpful guidance, and a welcoming environment for beginners. I'm looking forward to coming back for more practice -- and this time, I promise I won't wait another two years.

I went here this week to do a PPT (private party transfer) trading one of my pistols for one a…read morefriend had. This shop was fantastic, they made it super customer-friendly, simple and easy. We all know, purchases / transfers in California are difficult and wrought with bureaucracy & nonsense. This shop, makes it simple and easy for you to get it done. In addition, they have a very nice indoor range with a VERY wide multitude of rental firearms. Aside from the good customer service & cool indoor range, they had an incredibly wide variety of stock for sale. I noticed they had VERY fair prices, like some firearms were easily $100-125 less a piece than the FUDD gun shops here in (510) Alameda County. I would say the top highlight of this gun shop was the lack of FUDD. I experienced & saw / heard zero FUDD nonsense. Just straight up good, solid, friendly customer service & plenty of great products to choose from. It's also noteworthy that they had a really good inventory of ammo for reasonable pricing. I'll definitely be spending some more money here. Keep it up guys!!

Buyer Beware (0 stars if possible)…read more I had a very negative experience with Davis Gun Worx and would strongly caution others before doing business here. On January 29, I called about having Magpul furniture installed on my Maverick 88 shotgun. I was told it would be a simple job and take less than an hour. I dropped the firearm off in person on January 30. At that time, I was told he had just returned from SHOT Show and was busy, but to give him two days and call back. After two days, I began calling and could not get a response. I attempted to contact him repeatedly on February 3, 4, 5, 9, 10, and 11. I was only able to reach him once, and during that call he told me it would be another two days because he was still busy. I never received a return call, and all follow-up communication had to be initiated by me. I even went to the business location during posted business hours. The "open" sign was on, but no one answered the door. At that point (Feb 12th), my firearm had been in his possession far longer than the quoted timeframe with no communication, so I contacted the Sacramento County Sheriff's Department. When deputies called him, he answered immediately. However, when I called him right afterward, he became hostile and aggressive, demanding I pick up the firearm immediately because he no longer wanted it on his property. He also told the deputy that I had dropped the firearm off only a week prior and that he had informed me he needed to order parts. That is not accurate. I was told twice it would take two days, and I was never informed that parts needed to be ordered. Because of his hostility on the phone, I requested deputies be present when retrieving my firearm. When it was returned (Feb 13th), the barrel, the bag I brought it in, and the flashlight I intended to have installed were not returned with it. I will now have to go through small claims court to hopefully retrieve my property. Between the lack of communication, the extended possession of my property, the lies told to law enforcement, and the missing items, this was an extremely unprofessional and concerning experience. I would strongly advise others to proceed with caution. Communication and professionalism are essential in this industry, and that is not the experience I had AT ALL.

Justin takes care of his customers with one on one advice and customer care. Most times if you…read moresetup an appointment or just show up he will spend time explaining what can be done to fix or upgrade a firearm that you're having trouble with. I personally setup a time to meet with him to be sure he has time to help with an issue or upgrade I'm looking to do. His shop is well stocked to handle most firearm issues. I highly recommend Davis Gunworx.

Great spot to paddle board!!! Very lowkey but if you don't get there early enough you won't find…read moreparking!

Downgrading my stars on this spot because the rangers do not enforce access fees for parking and…read morethe last two times I've come here I could not find a parking spot and most of the people parked do not have a pass. As a golden poppy pass holder who pays his annual fees, this is becoming increasingly frustrating.