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Big 5 Sporting Goods

2.8 (32 reviews)

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Lin L.

I'm a happy camper. Five stars cos I found what I needed. We were greeted as we entered. The young lady asked if she could be of helped. She was helpful in getting the sizes for the women's Nike rev 4 & NB 430... and I saved 15 & 20 bucks (60. & 64.99) respectively on those shoes... And, they carry my size. Happy camper. Got what I came for. Will come again for more shoes.

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11 months ago

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1 year ago

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2 years ago

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7 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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6 years ago

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7 years ago

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7 years ago

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10 years ago

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10 years ago

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7 years ago

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5 years ago

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5 years ago

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5 years ago

The manager there is so rude and not at all helpful. He acts like it's such a chore to answer questions or help you in any way.

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15 years ago

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6 years ago

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8 years ago

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10 years ago

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8 years ago

They have a pretty limited selection of sports gear. The quality is good but the selection can't compare to Dicks, or Sportsman's Warehouse

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7 years ago

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15 years ago

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13 years ago

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12 years ago

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13 years ago

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14 years ago

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13 years ago

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12 years ago

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Ask the Community - Big 5 Sporting Goods

Review Highlights - Big 5 Sporting Goods

Not sure what the ladies names were, but they were super helpful with my boxing equipment.

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Sacramento Exercise Equipment Center

Sacramento Exercise Equipment Center

3.7(60 reviews)
5.9 mi
$$

After again getting sucked into doing a bunch of soul-crushing "online" research, I was finally…read morefeeling ready to buy some additional exercise equipment. But as a small business advocate, I really wanted to buy local, so I decided to check out Sacramento Exercise Equipment Center again. Wow! Although it might seem like it would be an intense and intimidating place, the manager Dylon put us at ease (including on the phone). He's a very nice and helpful guy. And as soon as I picked up some of their equipment, it was a reminder that some things are just way easier and better to check out and buy in person, even if you might pay a few bucks more. While it can be helpful to read about a product online, it's obviously a whole different (better) experience to actually hold it in your hand, especially something like weightlifting equipment and with the help of someone as helpful and knowledgeable Dylon to answer your questions in real time.

On 9/7/2023 I purchased an inspiring 1C1.5 exercise bike! Dillion the manager showed me the Blue…read moretooth app. Got the bike set up and app would not work!!!!! Called the store from 9/7/2023 to 9/27/2023 and was told all kinds of lies!!! Today I took the bike back due to the lies, poor customer service, etc.... Then I went shopping for a new bike! Remember I purchased the first bike for $429.92! I went to the sister store in Roseville no knowing!! The sister store has the exact bike for $299.99! I ask the salesmen Colten about the bike and he says this bike does not even have Bluetooth! Then I tell him who I am, questioning everything he just said! And I tell him I paid 429.92! Your selling the same bike for $299.99!!! No! how can that be! Call your sister store and find out!!!! Colten was the one that told me he would send a tech. out to my house!!!!!! DO NOT SHOP HERE THEY ARE LIERS and they PRICE EQUIPMENT DIFFERENT FROM STORE TO STORE!!!!! My day off was spent with poor customer service, lies and gas at $5.42 a gallon!!!

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Sacramento Exercise Equipment Center
Sacramento Exercise Equipment Center
Sacramento Exercise Equipment Center

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Balanced Body Inc

Balanced Body Inc

4.2(30 reviews)
7.3 mi

I purchased a BB Studio Reformer with Tower--something I've been dreaming of my entire adult life,…read moreever since discovering Mari Winsor's VHS tapes. After raising seven children, I was finally able to save enough to create my dream home Pilates studio. I have degenerative back disease and found Pilates more effective than physical therapy, so this wasn't a luxury purchase--it was medical equipment and a necessary investment in my health. Cassie was wonderful throughout the purchasing process, and I purchased additional equipment to complete my studio. I spent weeks preparing the room for what Balanced Body proudly brands as the "gold standard" in Pilates equipment. Then it arrived. I assembled the reformer, selected a workout from PilatesAnytime, and began my footwork. Almost immediately--bump, bump. Every pass of the carriage, the same two bumps, in the exact same spots. I contacted Balanced Body, and here I am three weeks later after countless emails, phone calls, videos, photos, and troubleshooting attempts--still with defective, brand-new equipment. Despite repeatedly explaining that this was not a wheel issue (the bumps do not occur the length of the rail, they occur in the same two spots every time), I was sent replacement wheels anyway. Changing out eight wheels required hunching over the reformer--an extremely painful process for someone with a back condition. This equipment was supposed to help my back, not worsen it. After reassembling everything, the same bumps were still there. I broke down in tears. Standing in my dream studio with defective equipment from the one company I trusted to deliver the absolute best was devastating. While Russell has been kind during troubleshooting, kindness does not replace functional equipment. The constant bumping is not a minor issue--it is distracting, disruptive, and entirely counter to the mind-body focus Pilates requires. The idyllic experience I had hyped myself up for was crushed. This reformer arrived defective out of the box. I cannot afford to spend even a single additional dollar correcting an issue that is not mine to fix--nor should I be expected to. Any replacement frame and return of the defective one should be fully handled by Balanced Body. I have since emailed Russell, Bill, and Akio requesting a replacement frame. This experience cannot be undone, but a better one can be created if Balanced Body truly stands behind the reputation and hype it promotes.

My Pilates studio uses Balanced Body equipment so I am very familiar with the brand. I currently…read morehave a BB spring board and was interested in an EXO chair. I did not know that these are custom made (I could have picked different colors but I went with basic black). The ordering process was easy and transparent (they are clear that is is custom built for you so they inform you when it is completed and ready to ship). They also help you to purchase with your FSA funds. The only snafu was with the delivery. You must be present to accept delivery so I rescheduled the delivery. The shipping company missed the date. I rescheduled again (taking time off from work) and they came past the four hour window. Then they also tried to give me someone else's stuff besides my chair. I'm too honest for that (you're welcome, J. in Libertyville!) although it would have been great to get a reformer too! Anyway, the equipment is sturdy, well built and durable and will let me conduct my Pilates practice in my home.

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Balanced Body Inc
Balanced Body Inc
Balanced Body Inc

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Sportsman's Warehouse - One day I'll be on that board

Sportsman's Warehouse

2.6(242 reviews)
1.5 mi
$$

Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

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Sportsman's Warehouse - Firearms section for your gun needs.

Firearms section for your gun needs.

Sportsman's Warehouse - Edibles for any occasion.

Edibles for any occasion.

Sportsman's Warehouse - Store front.

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Store front.

Big 5 Sporting Goods - sportgoods - Updated May 2026

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