I came in today to update my Firearms certification and inquire about some handguns…read more The staff consisting of Tyler, Mike and Alfredo were very courteous and knowledgeable on each question I had. You've got a remarkable team on your hands here at this location. Keep up the good work as I'll definitely be returning!

It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

Helped a couple of new kayak fisherman friends shop for new boats. We ended up at Headwaters in…read moreRancho because of the great deals they had at the time. They had a good inventory of new kayaks along with some demo boats. They ended up with a couple of Old Town Auto Pilots and couldn't be happier. The service was great. Anything they didn't have in stock they ordered and received the same week. Highly recommend shopping here first when you are shopping around.

From the owner: Feeling adventurous? We are a full retail paddlesports store that sells kayaks, canoes, paddle…read moreboards, and accessories that can help get you ready for your best on water experience.

Here's a polished, enthusiastic review you can drop straight into Google, Yelp, or wherever you…read morewant it to shine: --- Clark Snow Sports absolutely delivers. Service here is nothing short of phenomenal. Huge shoutout to Andrew and the entire team -- they took care of my skis with an above‑and‑beyond level of attention that you just don't see anymore. They treated my gear like it was their own, walked me through what they were doing, and made sure everything came back dialed in perfectly. If you want a shop that actually cares, knows their craft, and makes you feel taken care of from the moment you walk in, Clark Snow Sports is it. I won't take my skis anywhere else.

Mike was a huge help in helping me pick out my first board/bindings and boots. There was a couple…read moreother guys that helped me as well but I didn't get their names. Love this shop and love the vibes. Went snowboarding the next day with my new board and had an amazing time. Prices are competitive with online or even better a lot of the time! Support local shops!

The shop was a lot to take in. There was a good amount of merchandise but the organization was…read morelacking a little. Went by looking for some pants and a jacket for my son and had a plethora of options. Ended up buying a little more than intended but the owner was great so I was happy to spend a little more. Nice surplus store. We'll be back.

My coworker and I stopped by Action Military Surplus on a mission to find Marine uniform jackets…read morefor a leadership presentation based on the book Extreme Ownership--a powerful read by a Marine that ties battlefield lessons into leadership principles. The shop has the familiar feel of a classic surplus store, but what stood out most was the older gentleman behind the counter. He was incredibly helpful and knowledgeable--engaging without being overbearing, which we really appreciated. He pointed us in the right direction and made the whole experience easy and enjoyable. Not only did we find what we needed, but everything was very affordable--which was a pleasant surprise. For anyone working on a project or just looking for solid military gear without breaking the bank, this place is worth checking out. Coming from a proud military family--my sons, their father, my husband, grandparents, and great-grandparents have all served--I truly appreciated his candor and expertise. It's clear this isn't just a shop; it's a space built on experience and respect. Highly recommend. We'll definitely be back.

Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

Amazing experience today. The guy that helped me was absolutely legit. Had my two reals re spooled,…read morehelped me find refills for my Niko set up and was super chill. Next time I have money to spend I'm not wasting time anywhere else.

My experience at this store was absolutely disgusting. We walked in. No one approached us; two…read moresalespeople were talking among themselves, and one almost pushed me over. No one approached us or asked if we needed help. The salespeople simply ignored us; one was busy with his merchandise, and the other, with a red beard, sat in the customer chair and hummed. It was a terrible experience; I'll tell all my friends that the salespeople at Roseville Galleria don't meet basic standards of behavior, let alone professionalism.

Just a little back story for the record, I've been going to this particular store for many years…read moreand I've spent thousands there and I've always spoken highly of the products. I've brought many friends, family and coworkers there as well to give 5.11 business. But let me tell you! I don't know what happened to this store and how they pick their staff now, but they are absolute trash. Ever since the old store manager left this store has hired the worst people and the store always looks like crap. The old manager had this location looking good, fully stocked and her team was on point and very professional. They lost the true face of 5.11 on that one. I recently went to this 5.11 location on Friday March 28th with my family to see if things changed and I was reminded for the final time why I will NEVER return again. The guy in the front said something when we walked in and never said another peep or offered to assist with anything at all the whole time we were there. That's not even what bothered me. What made me absolutely livid was when the female worker blew my father off mid-sentence when he was asking her a question about their sale and said "It just depends" with a snarky attitude and TURNED HER BACK ON HIM AND WALKED TO THE BACK OF THE STORE. I almost lit her up. I'm done with 5.11 once and for all and I know deep down many others are as well. Shame on this company for allowing such people to work there and for allowing such an environment.

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

I went here this week to do a PPT (private party transfer) trading one of my pistols for one a…read morefriend had. This shop was fantastic, they made it super customer-friendly, simple and easy. We all know, purchases / transfers in California are difficult and wrought with bureaucracy & nonsense. This shop, makes it simple and easy for you to get it done. In addition, they have a very nice indoor range with a VERY wide multitude of rental firearms. Aside from the good customer service & cool indoor range, they had an incredibly wide variety of stock for sale. I noticed they had VERY fair prices, like some firearms were easily $100-125 less a piece than the FUDD gun shops here in (510) Alameda County. I would say the top highlight of this gun shop was the lack of FUDD. I experienced & saw / heard zero FUDD nonsense. Just straight up good, solid, friendly customer service & plenty of great products to choose from. It's also noteworthy that they had a really good inventory of ammo for reasonable pricing. I'll definitely be spending some more money here. Keep it up guys!!

The Gun Range has been a primary spot since relocating recently in the Sac area for my purchases…read moreand shooting range (though there are a couple of other gun stores I've visited). The staff are very knowledgeable, courteous and friendly. Very organized inside and there's plenty of parking. I had to take my FSC test recently to renew my certificate which cost $25 plus $1.50 laminate. Then went on to make a purchase. They have decent, reasonable prices on firearms and ammo. Shooting range is decent as well, typically no wait. They allow you to bring and use your own firearm. They offer rentals as well but not if you are by yourself, you'd have to bring your own firearm if you are solo. I'll be returning again.

Buyer Beware (0 stars if possible)…read more I had a very negative experience with Davis Gun Worx and would strongly caution others before doing business here. On January 29, I called about having Magpul furniture installed on my Maverick 88 shotgun. I was told it would be a simple job and take less than an hour. I dropped the firearm off in person on January 30. At that time, I was told he had just returned from SHOT Show and was busy, but to give him two days and call back. After two days, I began calling and could not get a response. I attempted to contact him repeatedly on February 3, 4, 5, 9, 10, and 11. I was only able to reach him once, and during that call he told me it would be another two days because he was still busy. I never received a return call, and all follow-up communication had to be initiated by me. I even went to the business location during posted business hours. The "open" sign was on, but no one answered the door. At that point (Feb 12th), my firearm had been in his possession far longer than the quoted timeframe with no communication, so I contacted the Sacramento County Sheriff's Department. When deputies called him, he answered immediately. However, when I called him right afterward, he became hostile and aggressive, demanding I pick up the firearm immediately because he no longer wanted it on his property. He also told the deputy that I had dropped the firearm off only a week prior and that he had informed me he needed to order parts. That is not accurate. I was told twice it would take two days, and I was never informed that parts needed to be ordered. Because of his hostility on the phone, I requested deputies be present when retrieving my firearm. When it was returned (Feb 13th), the barrel, the bag I brought it in, and the flashlight I intended to have installed were not returned with it. I will now have to go through small claims court to hopefully retrieve my property. Between the lack of communication, the extended possession of my property, the lies told to law enforcement, and the missing items, this was an extremely unprofessional and concerning experience. I would strongly advise others to proceed with caution. Communication and professionalism are essential in this industry, and that is not the experience I had AT ALL.

Justin takes care of his customers with one on one advice and customer care. Most times if you…read moresetup an appointment or just show up he will spend time explaining what can be done to fix or upgrade a firearm that you're having trouble with. I personally setup a time to meet with him to be sure he has time to help with an issue or upgrade I'm looking to do. His shop is well stocked to handle most firearm issues. I highly recommend Davis Gunworx.

I was having a very hard time finding a plane white T-shirt, and a black one. I notice all the fast…read morefood shops in Rancho Cordova closed down and I happened across calling and queen store, thank goodness. I told him I was in desperate need of these shirts and just so happen to have them in the back in both my sizes and both my colors. This man was a saving grace for me and I would recommend is shop to anybody. The shirts are all kept in the back, so you do need to ask him for them but he did an amazing job!