This location is small but has a nice selection. Sometimes only this location will have certain items in stock. This store is one of the main reasons I still visit the outlets. The staff is friendly and helpful whenever I've visited. They often have a buy one, get a second one 30% sale and jewelry is often buy one, get a second one 50% off. read more

Hot Topic - Wicked jacket - Accessories Near Me - Folsom, California

Stopped by to find a sweater. Ivy showed me the fun sale items and all the new stuff they just got in. She even helped me pick out the perfect outfit for the weekend! Get that girl a raise or a few extra shifts she deserves it read more

I have to admit that this is a much more convenient location to visit versus say the Arden Mall. It's located at the Folsom Outlets, of course, and there's always some deal or promo to be found. Last visit it was buy two t-shirts anywhere in the store, get one free. On top of that we also received 10 percent off military with ID. Very good deals! Great selection. We'll definitely be returning guests read more

Both sales associates were so kind and introduced themselves and let me browse forever. They also promoted their promos and i ended up getting four shirts instead of two. This is my fav location bc they are always so welcoming and even when having a horrible morning like today they cheered me up. read more

This is one of my favorite Hot Topic Stores.. Honestly I love every store. This particular store though is great. Austin who is one of the managers at Hot Topic help me out my past couple of visits and he's great. Good service too. I know coming into hot topic I'll have a good experience and I'll continue to come back and support! Plus I love the funko pops collection here! There's always something new. And I keep getting these $15 of $30 which is dangerous, I've been spending too much money here. read more

My sister and I went in to hot topic because we seen the sign on the window buy 1 t shirt get 2 free. We were immediately greeted by the employee (Carson was the name on the receipt) Carson was so kind to us. Very helpful and made us feel welcomed. Excellent customer service!! Loved the t shirts we got and the deal makes it even better. read more

I was just here yesterday afternoon and had fun with a friend looking through the t-shirts. I wear a size 14 pant and it is hard to ever find my size here. But I absolutely love their pant selection!! Some that I really liked were also on sale I believe...! So anyways, I bought a beanie and gloves (not a set) and a sweatshirt, along with a Ouija lip gloss in raspberry. The store is having decent sales and upon my purchase I was loaded up with coupons for next time. I am tempted to shop here again soon. My inner voice is a screaming teenager even though I am 36 :-) read more

This Hot Topic is one of our favorites. We always find something here. Today the staff went above and beyond with their services. Thanks for helping us find the right collectible Brandon and staff! read more

The crew on 11/5/23 rocks! They provided great customer service. I don't really go here but when I do, the staff are nice and welcoming. The store is clean! read more

I have been a customer of Hot Topic for a while like few years since my kids love the store. I encountered issues with an online purchase that got cancelled 3xs. Unbelievable. Well, I found that this store had the HK and friends Halloween backpack. I tried to get it but I live in the south bay area by San Jose. It was impossible to get it. I kept calling and I had the pleasure to talk to Bun. She is so sweet. Without know me, she was willing to help me get this item. I was frustrated about the ordeal. She kept her customer to the extreme. Thank you so much Bun and the rest of the gang. I finally got my backpack from the online order. Keep up the good work. Xoxoxo. Marcela J. read more

Hot topic is one of my favorite stores to go when I look for collectibles and my nerdy attire. It has been a toss up between Sunrise and this location in Folsom as my favorite store. Today Folsom has not only raised the bar but put it on a whole different level. The store was clean organized and I felt comfortable. The employee there was Rebecca. She was greeting and genuinely talking to everyone coming in. When I first arrived shortly after opening it was a little slow as to be expected. As it started getting busier Rebecca kept up with absolute professionalism, pace and awesomeness. Being the only employee at the time she handled the runs to unlock the dressing room, checking out customers and answering any questions guests had. Quietly I observed from the perspective of a small business owner and mentally noted everything to write this review and impressed because these are the people you hire and trust! Rebecca is definitely going somewhere with the great work ethos and should be contributing to corporate customer service guidelines. Semper Fi! Red Angry Rooster Comics read more

Employees were terrific and friendly. The building however and products however, atrocious. No diversity in clothing sizes. The first article I touched had a seemingly friendly cockroach hanging out on it. That was the last thing I touched in the store. read more

I never really come into this store unless my boyfriend is with me since he finds the products sold here are entertaining or interesting. Well, I'm so glad we did because they sell these cute sunglasses! They were having a sale for buy one and get the second for $1! Averaging each sunglasses at about $6! I'll take it :D There was a young girl working there with orange hair - she's super sweet and attentive! She checked on me a couple times to see if I needed help, but without the uncomfortable type of asking, but a sincere gesture. Very helpful and welcoming. My hands were full with sunglasses and I couldn't get another pair that was in the back of the rack (because I have no self control), so I asked her to help me get them. Some employees get so annoyed or irritated (even though they shouldn't anyway), but she was so nice! She was even glad to give me a hand and I truly appreciate that. It may not seem like anything special, but to me, customer service is very important. Five stars! read more

Me and 3 of my friends came in to look at some clothing for cosplay. And during our visit, the two workers were completely rude to us! I really hope they don't keep their jobs because nobody should ever have to he treated like that. We got out as soon as we could because we felt very uncomfortable and like we were degraded as humans. They made rude comments and talked to our faces like they were above us. I really wanted the jacket, and I drove us 30 minutes to get there. Not worth our time. When my friend asked the girl what her name was(so we could tell the manager about it) she would not tell him her name. I will not be returning to there again, because honestly I feel horrible after this whole experience. I hope the manager sees this. read more

B (Brandon) was as amazing as it gets on the sales level! I spent a bunch of money and was happy about it!! Haha it was so totally fun because of B. He's super friendly, welcomed us to the store, shared promotions and even played music to remind me why I should buy a Sliknot sweatshirt! B was amazing and we cant wait to buy more goodies from this totally cool store! read more

Helpful staff, very friendly & gave my cousin & I tips while shopping. They have a great sale right now (Buy 1, Get 1 50% off) & $10 tanks. My girlfriends are pretty excited about the Wonder Woman Bathing Suit, Little Mermaid/Sleeping Beauty gear. The unique jewelry caught my eye; I'm glad I can find fun pieces that remind me of my childhood, allow me to express myself in unique ways & still allow me to feel like an adult. read more

Hot Topic - Accessories Near Me - Folsom, California

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Staff was very helpful and friendly. They joked around with us and discussed common interests in their products. For some reason, the first time I went to hot topic, they took my phone number down wrong, so we had to look up my info by email. They woman at the desk was very helpful assisting me in changing my rewards card Information in the system. I bought some sunglasses on sale buy one get one free, and one didn't have the tag on it. That was the only downside for me, because the glasses I got were the last ones of that kind on the rack, so it took them a while because they couldn't find the code for the glasses. But they used team work to figure something out and rung me up right after. read more

Hot Topic - Accessories Near Me - Folsom, California

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This place sort of reminded me of a Taco Bell Express (you know, where it's technically owned by Taco Bell, but they don't even have the full menu?). Staff wasn't super helpful nor were they rude, mainly just indifferent. The store initially looks like it has a lot of products, but compared to a regular Hot Topic location, this outlet version has major gaps. In terms of their pricing, I didn't feel their promos were any better than the ones you can get in a regular Hot Topic location or on their website. I can't see any benefit of coming here as opposed to coming to the real Hot Topic, unless you happen to live in Folsom. In the meantime, I will continue to shop their website and save myself the drive to Folsom, since I didn't think this location was worth it at all. read more

Employee named Hailey helped me out, no problems, she was very polite, very genuine!!

The store is always clean and organized, I love how easy it is to find things! The employees are so nice and helpful, the entire atmosphere makes shopping there fun. Thank you for your hard work! read more

Went on a Sunday afternoon .. they had 3 people but only 1 actually working the register. I stood in line and didn't even get acknowledged until about 5 minutes later. Quite rude. It wasn't even busy. Only 2 other customers in the store. One star because they had the sweatshirt we have been trying to find that the other hot topic locations didn't have in the size we needed. read more

I really can't complain as I still love going to Hot Topic even though I'm not a teenie and more of a young adult. I mainly go in for their vinyl collection or small nick nacks. Occasionally I'll walk out with a bundle of band shirts. What I like about this store compared to Arden, Sunrise, and Galleria is that this store stretches out more in the back. Which I found interesting since it's at a mall outlet. Things were arranged neatly, which is a shocker for those who go to Hot Topic a lot. Everyone was nice! I went during their promotion for Doctor Who as it was returning for the new season. I questioned why they played a T-Pain song and they switched it for me I think to Yellowcard. If you're going to the Folsom Outlets, parking is complex and gets crowded quick. It's right across from a PacSun. Everyone is nice and it's not crowded, or it wasn't during the time of day I went. Remember, it's bigger on the inside! read more