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    Rack N Road

    4.7 (269 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

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    Services - Rack N Road

    Vehicle battery testing

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    Reviews With Photos

    Hitch install on a Camry, barely there
    Hugo C.

    My plan was to visit at least 3 places to get quotes on a 1 1/4-inch hitch to carry bikes and optionally wire it for trailer use. The staff was extremely friendly and professional. Based on the positive Yelp reviews, I went with this company. My parts had to be ordered, but I was kept informed via text messages. I was quoted an install time of 2 hours, but it was done in half the time. The hitch looks awesome, and it doesn't protrude from the vehicle. These guys are very nice & professional.

    After!
    Amy O.

    Bought a newer vehicle last summer and the plan had always been to add a roof rack. With hopes of a promising snow season, I looked up Rack N Road. I was initially able to communicate via text to get an idea of what my options were. Made a trip down to get a visual on my options. Super happy with the customer service and incredibly patient Cameron. You have to come down and visit their showroom because there are a ton of cool things I never knew I wanted and needed. Bike trailer options, an this insane trailer for camping. I got a custom rack with snow attachment for skis and boards. I'll likely look at other attachments when the season changes. The install was quick and they even made sure to attach the locks on the passenger side for safety. I'm confident in recommending this spot to anyone looking for aftermarket vehicle outfitting!

    Sleek
    Myron J.

    Just got my 2nd Inno rack from rack n road. They seem to be the only retailer that keeps them in stock in both Colors. I got a white one on my van and a black one on my RAV4. Install fees were $20. Can't beat that. Shop local. Fukc Amazon

    Skybox NX 18. BIG
    John N.

    Reserved a huge roof cargo online for pickup. I knew what I needed. Arrived and they took the product out from the box as requested and two gents loaded it on my truck. They price matched the deal on the brand's site. Did a little window shopping in store as they have tons to gear to check out. Knowledgeable staff provided good info on other products. Storage worked great!

    Thule rack with SUP taxi.
    Jaime C.

    The guys at R and R are patient and great at explaining what I needed for my needs. They were super accommodating with the appointment and fast at the installation. They even helped me with the one lock system. I absolutely recommend them. I drove down from Lake Tahoe for this service over any place in Reno.

    The shiny new Hullavator!
    Christine K.

    I needed a racking system for a new kayak that would fit on my Land Cruiser and to enable me to load the kayak by myself (small female person). Damion was great in helping me on the phone and in person to select a pair of Yakima crossbars and a Thule Hullavator. Everything was installed on a Saturday in about an hour and a half. What a great experience.

    Inno Wedge Plus
    Marc B.

    Bought our first Cargo Roofbox here. Very knowledgeable and friendly staff. Showed me a few examples in store before purchasing the Inno Wedge Plus. Amazing product, amazing customer service. Highly recommend this place for all of your automotive outdoor accessories.

    My new Kuat Sherpa 2.0 bike rack!

    I just today, May 17, had a car hitch installed on my 2016 Prius at Rack N Road for a Kuat Sherpa 2.0 bike hitch rack I also bought there. I cannot praise this business too highly. I visited the showroom on Sunday afternoon, May 12, and Michael was amazingly helpful in allowing me to learn my options, and he also offered to match a discount on the bike rack offered by the REI store about two miles away. Michael ordered the hitch that day, it arrived there yesterday, and they installed it this morning in about an hour. Another guy there (I forget his name now, but he also was great) showed me exactly how to use the bike rack and he answered every one of my questions completely. I can't remember when I had such a positive experience buying something, and I'm nearly 64 years old. So, thank you, Rack N Road!

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    1 month ago

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    3 years ago

    They installed cross bars on the roof of my car. It was a professional job. I also rented a car top carrier and it worked great!

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    Page 1 of 7

    Ask the Community - Rack N Road

    Review Highlights - Rack N Road

    I paid over the phone, and they were able to give me an appointment to get the bike rack installed right away.

    Mentioned in 29 reviews

    Read more highlights

    REI - Check out counter

    REI

    (293 reviews)

    $$

    They've got a great selection of basics for whatever outdoorsy sport you're trying to get into. I…read morealso really enjoy the small Arc'teryx selection they have! They have some jackets, beanies, fleeces, etc. but the best selection is definitely all online. All the staff are friendly, welcoming, and helpful. You might be able to find gear for cheaper either buying used or just searching around but I think the convenience of everything in one store might be worth it. I come here primarily to get my snowboard waxed. I paid a $30 lifetime membership fee and was able to get my board waxed for about $15. WORTH!!!! I've heard they have workshops where they actually TEACH you how to wax your own snowboard so I'm definitely going to come back for those. They also have an option (free for members) to get your board a different type of wax that lasts for maybe a day or two. I dropped my board off on Monday afternoon and was lucky enough to pick up my board the next day. I'm not sure if their wax turnover time is always this quick but I am very happy with their service. Thanks REI! I will be back over and over to shop and get a good wax in.

    Biggest selection of items compared to EG and Roseville. Went during the holidays to buy two YETI…read morecups as gifts. Saw sign they were 20% off, at check out, cashier said they were only 20% off one YETI item per membership since that's how it was in the past. Thought this was odd, but paid and left. Ended up going to EG REI later and was told this was incorrect-considering it was 20% off multiple YETI items online too. Luckily was able to return the one I got and get the full discount. Recommend checking since customer service isn't always accurate!

    Sportsman's Warehouse - One day I'll be on that board

    Sportsman's Warehouse

    (242 reviews)

    $$

    Excellent service. I bought a Lyman intelli dropper for Xmas. It didn't work. Replacement service…read morewas fantastic. Explained how it works. Step by step instructions. Would highly recommend. Thank you very much for a fantastic service. Wayne Evans

    It's appalling how bad the customer service is in Sportsman's Warehouse. I have experienced the…read moresame problem at the Rancho Cordova store and at the Rocklin store. The problem is the firearms counter. I have purchased a few guns there over the past 13 years, and the experience has universally been horrible. The basic tone is this: The staff's demeanor is as if they are doing you a favor by selling you something. They are quite deliberately aloof, indifferent, and they slow-walk everything they do. This occurs whether they are busy or not. Either way, it will be an agonizingly slow experience if you want help or want to purchase a firearm. They randomly chose to use or ignore their "take a number" system, and when you go in there's never any way to tell whether you should take a number or not. You can stand at the counter, waiting for help for an hour at times. Often they won't acknowledge your presence or even make eye contact. It feels as if you are offending them by even being there, and they want nothing more than for you to just go away. If you actually wish to purchase a firearm, I would recommend budgeting at least two hours in the store. Or better yet, go to another store that has some level of competent management and values their customers. That's what I'm going to do. The clearest way I can explain it? The firearms counter at Sportsman's Warehouse is exactly like trying to get help from a big city branch of the California DMV. That sums it up perfectly.

    5.11 Tactical

    5.11 Tactical

    (71 reviews)

    $$$

    Just a little back story for the record, I've been going to this particular store for many years…read moreand I've spent thousands there and I've always spoken highly of the products. I've brought many friends, family and coworkers there as well to give 5.11 business. But let me tell you! I don't know what happened to this store and how they pick their staff now, but they are absolute trash. Ever since the old store manager left this store has hired the worst people and the store always looks like crap. The old manager had this location looking good, fully stocked and her team was on point and very professional. They lost the true face of 5.11 on that one. I recently went to this 5.11 location on Friday March 28th with my family to see if things changed and I was reminded for the final time why I will NEVER return again. The guy in the front said something when we walked in and never said another peep or offered to assist with anything at all the whole time we were there. That's not even what bothered me. What made me absolutely livid was when the female worker blew my father off mid-sentence when he was asking her a question about their sale and said "It just depends" with a snarky attitude and TURNED HER BACK ON HIM AND WALKED TO THE BACK OF THE STORE. I almost lit her up. I'm done with 5.11 once and for all and I know deep down many others are as well. Shame on this company for allowing such people to work there and for allowing such an environment.

    My experience at this store was absolutely disgusting. We walked in. No one approached us; two…read moresalespeople were talking among themselves, and one almost pushed me over. No one approached us or asked if we needed help. The salespeople simply ignored us; one was busy with his merchandise, and the other, with a red beard, sat in the customer chair and hummed. It was a terrible experience; I'll tell all my friends that the salespeople at Roseville Galleria don't meet basic standards of behavior, let alone professionalism.

    Rack N Road - outdoorgear - Updated May 2026

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