We came here during Black Friday. Great variety of selections for a small location. A nice clean store with everything organized. I bought a pair of sneakers. Leaving the store feeling happy! read more

Lacoste - Outlet Stores Near Me - Gilroy, California

See all

Do not go to this store unless you want to be treated rudely!!!! The salesman/guard did not want customers to try on items.... So pathetic and lazy. He doesn't know how to deal with customers. I was going to spend thousands of dollars for Christmas gifts but drop everything since I did not appreciate the way this salesman spoke to me. He needs to be trained if he wants to continue his career... but then again Lacoste only afford to hire not so professional customer representatives. Further more I will try to reach out with the corporate representatives in order to deal with this matter. read more

I like the Lacoste polos. Decent variety and prices here.

Even at the cheaper prices Lacoste is still expensive. I love this brand and it's probably my favorite clothing line. It's a French alligator! You can't beat that. Service here is a bit on the spotty side. Mostly dudes who are talking among themselves rather than trying to help you out. Still, you'll get your Lacoste products at the cheaper price so you might have to trade off with the exceptional service. It's the cost you pay right? Still, the clothing is top quality and you will feel great wearing it. read more

The Polo Shirts and other items are near or at Retail Mall Price! Actually the whole store is like at Retail Mall Price. I thought this is an outlet. You know..items at a huge discount! If you go here.. just head to your local Macy's or Nordstrom's. At least you won't be disappointed on the price and waste your gas to Gilroy Outlet. read more

We when to Lacoste and the Manager BRENDA was very Racist since we entered the store and we only lasted 5minutes there and we left. I asked her why she behaved horrible Racist with us! She didn't answer anything. read more

Brenda is the best here. She was very helpful, finding right stuff for us. She was patient and and very good sales person.

I would assume these shirts are less expensive than regular retail but still really pricey. I could glue on my own crocodile to one of my cheap polos. Probably more for the foreign tourists. read more

Lacoste - Give the week: select photos of 39 99. - Outlet Stores Near Me - Gilroy, California

Been here only during peak holiday season, so am not sure it looks during regular times. I have always had a bad service- the staff is snobbish, and look down on most people as if they can't afford anything. And while I have a good eye for deals, that doesn't mean I am a cheap bargain hunter to be looked down. I'm not complaining! My overstuffed car trunk can do without another bag from here! read more

My husband was very excited to visit this store. And I was excited for the prices! $38 for mens polo shirts. Woo*Hoo!

The Lacoste in Livermore is so much nicer; selection and staff. I went a little overboard during Memorial Day weekend and was prodigal, spending much more than I wanted. here because I had a few things to return. Since it had been well over the two week limit for your money back, I had to do an even exchange, or basically a credit. This is what the lady at Livermore told me and I believe her. So, I finally had some extra time to truck down to Gilroy and found actually found something worth buying/exchanging. I informed the meat head looking guy, what I stated above..."Hey, this is what the Livermore store told me. I have the items with the tags AND the receipt. I basically want to exchange this item for another one." The guy responded, "UHHHHH...I don't know... I'll have to ask my manager." "Okay, please do." Like all managers (not), this one was outside having a cigarette break. Real professional. Instead of walking over to the manager or better yet, instead of the manager coming inside to talk, they were yelling across the street to one another, letting everyone know my business. Thanks!! Stellar customer service! After a good 2-3 minutes, Mr. Meat Head comes in and tells me he can do an exchange. Ummm...I'm pretty sure that's what I just told you. Guy had a majorrrr attitude the whole time he was helping me. If only I had caught your name. I don't know how much that would have helped as the manager was just as unprofessional. 11/16/2013- this is the day I went. Mark my words, I will find out who you are. It's a shame, that this is what retail as come to be. I've worked in customer service all my life and I would never treat anyone so poorly. Shame on you, Lacoste..outlet. read more

I came here today looking to buy a Father's Day gift, only to be treated to horrible customer service. I simply asked the employee (fair skinned, dark brown hair, didn't even want to look at his face too long because of the annoyed facial expression he had), and asked if there were any more sizes for a top (there were only 4xs); before I could even ask the question, he just started shaking his head no with a look of annoyance. I work retail too so I know that sometimes ones mood isn't the best after a long day, but the store was empty except for us and a small group of four; therefore I didn't see the reason for the negative attitude. Maybe this is why that store is always empty ‍ read more

I cant believe they have an outlet here. It is mind baffling I could have been paying retail price for their polo!!! I came here and they had their winter sale, and snatched a trench coat for 30% off their already on sale price! The store is clean and neat. I love all the colors that lacoste use in general. I will be back with more determination for a rainbow variety of polos !! read more

I have come here numerous times and Brenda always looks out and is honest and helpful which sadly at so many places you don't get I highly recommend going especially if Brenda is working as she will have you leaving with clothes that make you stand out boutique service and attention to detail at outlet store prices that's not a bargain that's a benefit read more

We went in there yesterday with my Mom. Jordan Suniga greeting us with nice smile. He is bring very patient with us finding the size shirt we were looking for. Back and forth at lease 6 times. he always smile and chat with us. we spent almost a hour there and of course brought 15 polo shirt around 15 hundred dollars there. My Mom was very happy with Jordan's fantastic customer service. Five star all the way!! read more

After over 3 years of frequenting my favorite outlet store, I still LOVE the staff and selection here. All staff go out of their way to help everyone who enters their doors, especially regulars like me! Special thanks goes out to the young gentleman that remembered a polo color I had been searching for all summer and ended up steering me to the new arrival for me to purchase! read more

I felt some initial excitement when I came down to the Gilroy Outlets yesterday and saw a new Lacoste store. It's only a few doors over from the Ralph Lauren Polo Store, my favorite. Therefore, I couldn't help but to go in there. The store is nicely set up, looks like the retail stores I've seen so far. Not much in terms of what I consider big bargains though. Maybe it's just the time of the year. Anyway, at least there's one more store here to look forward to visiting when coming down here. read more

I visited this location July 2nd, the store was super busy and chaotic. Through all the mayhem one employee was very welcoming and kept a smile on her face the whole time I was there. Her name was Brenda Leggett and had an overall great attitude and was very helpful . read more

bad customer service he thinks i dont have money to buy clothes here such an as...le no cp allowed inside the store!!!!

I was shopping at the Gilroy Outlets and went into LaCoste. The young man working was very helpful and you could just tell he loved his job. He asked if I needed any help without being too pushy or a typical salesperson. This store is lucky to have him. Good job Jordan Suniga. I will definitely be back to do more shopping! read more