The blood technicians are super nice and helpful…read more Unfortunately, there is no receptionist. You literally walk in and have to check in on the tablet station they have. It is a terrible idea.. given that this quest diagnostics is in the heart of Chinatown.. with many middle age folks to elderly seniors who have a barrier with the technology..... sure, you can switch the language to Chinese but... that doesn't work for everyone. Fortunately for me, I asked one of the technicians when she was getting someone when I needed help because I didn't bring the insurance card and it kept asking me to scan the card.. I had the insurance info on the referral sheet though. The technician helped me and said I have to press "no" to consent since I don't have it. Then, I checked in. SHE KNEW THAT.. BUT HOW IS ANYONE ELSE SUPPOSED TO??? Completely not her fault at all! She's probably had to STOP what she's doing and help so much people... Then, I started helping some seniors because THEY COULD NOT FIGURE OUT THE MACHINES... OR THEIR VISION IS SO BAD THEY CANNOT READ THE TEXT... PLEASE HIRE A BI-LINGUAL RECEPTIONIST TO HELP THE CHECK IN PROCESS. KEEP THE ELECTRONIC COMPUTER CHECK IN FOR THOSE WHO CAN DO IT. A RECEPTIONIST IS ESSENTIAL.

Place is freezing cold tried closing the door and was told I couldn't that the door was to remain…read moreopen..

They are always so nice, everything is clean and professional. I wish they had another location…read morethough . Definitely recommend.

I have been bouncing between other hospitals in Oakland for a few years now. It feels so good to…read morebe back at the Oakland Clinic, where they actually have my back. Best medical care in the East Bay, by far.

OMG! Get an appointment! I was just there for lab work and there's only 1 tech drawing blood. She…read moresaid she has been alone all week! I had a 11am appt. I walked in at 1030am, and the waiting room was nearly full. I was seen after a 5 min wait. The tech was very good and the draw was nearly painless. BEST TIP- Go online and make an appointment.

I checked in and waited 30 minutes before anyone called me to the back! The only reason I was…read morefinally called was because someone in the back asked if there were any patients waiting. The receptionist, (Cherish), she stated her name was, was overly rude when I asked about my lab work and was more focused on being on the phone--what looked like TikToks--than doing her job. She was speaking loudly and using vulgar language with what looked like the security the entire time I waited. The only good part of my visit was the person who did my blood work. They were kind, quick, and professional (way better of a experience then the front) I was in and out of the lab itself in seconds once I got to the back because once again there was no one there but me and the rudest staff member I've ever met in the waiting area. It's a shame the front desk experience was so unprofessional because this is my home lab. If I wasn't disabled and stuck with this location, I'd go to Oakland instead to be treated this low. Note this is from the first encounter and it only gets worse over time.

I've been wanting to get tested for a learning disability for math for some time now but was having…read morea lot of difficulty finding a psychiatrist that didn't charge exorbitant amounts for the procedure. As a full-time employee and full-time student, I don't always have the time, money or the resources necessary to be an advocate for myself. So when I heard that I may be able to avoid the $3k I had been given as an estimate for the disability testing by going to NAHC, I was delighted. I had heard a few things from folks about the staff at NAHC not being as receptive or inviting to those that aren't Native but chose to disregard such criticism entirely. When I went to my first appointment, I was very impressed with the magnitude of resources, services and information that this facility offers. The staff treated me warmly and with the respect we all hope to receive while at a health institution. The doctor that performed the learning disability evaluation (Dr. Springer, HIGHLY recommend him!) even mentioned that they offer resources to help me obtain citizenship with my tribe (Cherokee Nation) even though I didn't ask him. The bottom line is this is a facility that truly cares about and honors our diverse community and I am proud to have a social service like this in my city!

Love the people who work there very polite give you good advice and always enjoy my dentist for the…read more1st tin my life because I never like to go to. The dentist l o l.

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

Came in one day as a walk-in and saw the cattle call in the waiting room and said no way. I was…read moreinformed by the lovely front desk staff that I could make an appointment for faster service. Smartest thing I did! Got an appointment the next day, arrived 15 minutes early with cash in hand. Left 10 minutes later (seriously, I left before my appointment time!), blood work done and a 30% discount for paying same day. Efficient, professional and friendly!

i had an outstanding order for blood testing from oct. 07. i had experienced numbness in my legs…read moreand arms and thought it might be an indicator of some kind of "ministroke". doc says no, it may be an indicator of a vitimin b deficincy. the usual 4ish friday afternoon walkin. checkin. a wait of about 5-10 minutes and the blood sample is taken. count dracula would be proud of this operation for effcient blood collection.

I scheduled an appointment at my home for a blood draw for a metabolic panel to check my health. I…read morecalled Lay Lab via the phone and my call was answered quickly. The person who received my call was very pleasant and nice. I was able to schedule an appointment at my home for the blood draw the following morning. The person who I spoke with, Bernadeth, explained the blood draw procedure and told me she would be at my house at 8 AM the following day The following day I received a text from Bernadeth telling me that she was on her way. Bernadeth arrived at my house a little early and messaged me if it was OK to do the blood draw now. I told her it was fine. I opened the door and was met by Bernadeth who was dressed appropriately and in fresh scrubs. Bernadeth presented me with her business card and politely asked if she could come in. She entered my house and asked me if there was a place I felt comfortable for the blood draw. I directed her to my kitchen. Bernadeth was very professional, put on rubber gloves, laid out a sterile pad on my kitchen table, and explained the procedure to me. Bernadeth found a vein she liked and carefully cleansed the area where the needle was to enter my vein. Bernadeth's skill in placement of the needle was fantastic and I didn't even feel the poke nor any pain at all! After the draw, Bernadeth placed the needle in a sharps container, gathered all the equipment she had used for the blood draw, and put them into a plastic bag. Bernadeth explained the procedure for the results, thanked me, and left my house. I would like to pass on that the level of professionalism, communication, attention to detail, and sanitation and safety practices were greater than I expected. The in-home service was so convenient for me and the cost was extremely fair compared to if I had to travel to a clinic for a blood draw. Nevertheless, I highly recommend Lay Lab for any blood draw procedures you may need!

My mother has challenging veins. Due to this, it can be difficult to get a good blood draw for…read moreher. Bernadeth is patient, kind and gentle. She has demonstrated the skill to not only complete the blood draw, but to do so without causing pain and panic to my mother. Additionally, she works with my schedule to ensure we get our labs done at a time that is convenient for my mother and I. Bernadeth is compassionate and is an excellent phlebotomist. She will always be trusted in my home and with my loved ones.

Tomas Moreno, the lab directory, has been very helpful as we are dealing with our well water issues…read more(involving lots of tests) with regard to irrigation. In addition to running tests, he's also helped out with various suggestions.

From the owner: Bolsa Analytical provides chemical and microbiological analysis of water. Consulting services.read more

When our mechanical work came to a screeching halt due to a potential asbestos scare, Titan was…read moreable to come in right away (the Wednesday before Thanksgiving!) to come take samples. Luckily our samples came back negative so our work was able to proceed. Thank you so much!

Titan is a very efficient, reliable, and cost-effective professional team if you need environmental…read moreservices. Tony and Gabriel are great professionals. I suspected asbestos in my property. It was all resolved in less than 48 hours once I called them, including a site visit by a professional for sample collection and field survey, testing, and finally a well-rounded professional report.

Similar unfriendly and dismissive experience which others reported. They don't have a dedicated…read morereceptionist and the technicians seem to have to field patients as well as testing so I can understand potentially being overwhelmed but still, it's unnecessary to be rude or uncommunicative. NOTE TO WALK-INS They don't take walk-ins after 3pm (or hour before closing) but that includes if you arrive prior to that time and get onto the walk-in list. They should post this on their front door along with their hours because the technician was unclear which caused a couple of us to wait around unnecessarily until we realized she wasn't going to help us.

Horrendous. Got here at 7:33am when they opened for an 8:10am appointment. Door was locked. Another…read morewaiting patient let me in. No one at the front desk. Multiple people waiting. It appears there is 1 single employee here doing everything. I'm writing this 2 hours into my time here and I still haven't seen anyone else that works here. When I was finally called back at 8:50, so 40min after my appointment time, I was told they had no record of the land my doctor ordered. So I had to go back and forth with phone calls and emails to sort that out. That was 30min ago. Labs have been sent and I'm still waiting because the 1 employee is with someone else now. She's clearly doing her best inside of horrible circumstances as well. Also, they send you into the bathroom to give a urine sample, there's a sign that instructs the proper hygiene and way to collect said sample - use wipes first. There are no wipes. This whole awful experience is a testament to the state of our crumbling healthcare system and how companies like quest don't care at all about patients but simply holding monopolies on making money off of us. Why was I not notified in advance that my lab order hadn't been received? Why is there only 1 person working in an entire lab? Why are there not basic hygiene supplies in a medical lab testing facility?