This is Kaiser Permanente's flagship hospital and the 1st, opened its doors in the early 1940's. I…read morehave visited several people I now that has been admitted here. Though o have not had that experience, I believe patients are in good hands .

How's urgent care's checkin desk HiPPA compliant when they ask for your medical condition, name and…read moredate of birth and everyone can hear you?

Asian Health Services (Chenming and Margaret Hu Medical Center, Oakland's Chinatown…read more First time here! This year has been challenging for me. Everyone here is very helpful and friendly. All the doctors that I've seen were very informative and knowledgeable. I trust the medical team here as they are very professional and passionate about their work. Would highly recommend this location.

Pao and Sakhone went above and beyond their duty assisting me with car trouble. Great human…read morekindness

Frank Kiang Medical Center, Oakland…read more 4/2/26- Staffs are great and everyone seems really nice. Small office so it's a quick visit every time.

I have never been to this medical center, but my mom has a follow up medical appointment this…read moreafternoon. Based on my observation, most of their patients are Asians. The waiting room is spacious and clean. The employees at the reception area are helpful. A lot of Cantonese is being spoken among the employees and incoming patients. My mom has been getting medical treatment from this medical center for a good while and she is okay with their service. At least she does not have to wait long to see the doctor. The only drawback for me is it can get boring in the waiting room when there is no piped in elevator music...zzzzzz! It's convenient that they have a pharmacy on the third floor.

Went here last night- everyone was friendly, patient and so helpful. I've seen some ERs and it's…read morenot as friendly/helpful. Dedicated parking lot for all emergency visitors etc with a loading zone area for quicker/closer access. Didn't need surgery but they were great at giving me the care I needed which was urgent and worked because the urgent care basically closed by the time I needed to go. Good quality drs and nurses that were knowledgeable and friendly. I felt taken care of even though it was a long time- which everyone knows ERs are super long waits already but they definitely worked to make me comfortable. The only downside was that despite the partnership with Sutter health, my ER dr/team was not able to see the CT scan I did at Sutter in Fremont earlier in the day :( they were able to see all other meds and it's in my portal just fine though!

Alta Bates Summit Medical Center, Oakland…read more This review is for the 3rd floor, Surgery Intake. Upon checking in, I was called in pretty quickly and was seen right away. The care I've received was phenomenal! The first nurse who registered me in was super supportive. I didn't get her name but she was a G.I nurse prior and a nurse for 20 years, she wore all red, has short hair with cute glasses! She was very informative, helpful and direct. It was a great experience! There were many staff who also help me to relax about the whole procedure. I honestly don't remember the surgery but remember the after care. The staff who cared for me were Chris, Gia and Senora/ Cinora. Chris made sure I was awake and aware when the anesthesia wore off before sending me to the recovery room where I met nurse Gia. Nurse Gia helped me with understanding the after care instructions, made sure I was well and okay to leave. It was cool to get to know her as well, we have very similar birthdays and I think that was cool! Senora/ Cinora was very kind and sweet. Overall, I had a great experience with 3rd floor- Surgery Intake and would highly recommend them to other people. Thanks to all the medical staffs and doctors also!

What an amazing, caring, and supportive team. From the moment you check in to the moment you are…read moreplaced safely and comfortably in your car, you are welcomed and cared for. As a patient, I am probably the worst when it comes to anticipating stress, pain, and that feeling of not being in control. Yet at Stanford Medical Center Emeryville, I found myself actually relaxing before surgery. Every member of the team took the time to get to know me, understand my needs, and help me navigate what could have been one of the toughest experiences. This breast reduction has changed my life for the better. Knowing that the maestro of reduction surgery was on my side has made my future feel lighter, healthier, and more fulfilling. With the expert precision of Dr. Miller in Plastic Surgery, I am living my dream without the constant back pain. As a surgeon, he is exceptional. As a human being, he truly cares. He listens, he understands, and he gets you. I would do it all over again -- especially knowing my Stanford Medical team would be there beside me. Forever grateful. #K9JenniferSharpe #StanfordMedical #BreastReduction #PlasticSurgery #LifeChanging #Grateful

***I haven't even been seen here yet and I have already had a horrible experience just from phone…read moresupport.*** Absolutely horrible experience. I've been trying to reach the clinic for nearly a week and NO ONE PICKS UP THE PHONE. Where are all the operators? I try calling in all different hours of the day hoping to get someone. I've only gotten someone to pick up the phone ONCE. They transferred me to the wrong department. I call back again and they AGAIN transferred me to ANOTHER wrong department. I gave up for that day. Since then, I have been on hold for nearly an hour each time I call in, and no operator will pick up the phone. I've had an urgent referral sent over and can't even reach anyone to make an appointment. I've been to other Stanford Health clinics and didn't have this kind of experience. Too bad this Emeryville clinic location is the only one that has the center that I need. I am shocked at how horrible the staffing is here and I haven't even visited this location physically yet. Absolutely despicable.

My family member has been a patient at this clinic location for the last 10 years. We've seen staff…read moreturnover/PCP reassignments, which is typically less than ideal. However, to my amazement, we've been blessed to have been assigned to providers who were consistently patient, sensitive, took the time to listen and went above and beyond. I don't have anything less than positive to say. Desk staff are straight forward, they could be warmer and fuzzier. Most importantly, I feel my family member's health care needs are being tended to. I am so appreciative of the scope of services offered by this community clinic. The surrounding areas of the building could be kept cleaner.

Early last week I had been experiencing many sick symptoms for a few days so looked for a clinic…read morenearby to stop in. I'm SO lucky I found this caring medical group! From a seamless office experience of filling out paperwork for the first time to seeing a team of kind, compassionate practitioners, the Order of Malta Clinic is a wonderful resource for the Oakland community. Upon entering, I had a bad cough, chills, and chest congestion. They ruled out anything serious by checking my temperature, weight, and blood pressure. I felt well looked after during my office visit. And just as the doctor said, 5-7 days the viral funk left my system. For anyone in Oakland getting sick, I highly recommend this clinic.

GOD is truly working thru the "Order of Malta" clinic in Oakland, am very thankful knowing such…read moreprofessional and caring medical team led by Dr. Samuel Dong, Dr. Thomas Wallace and with their supportive staff, Ms. Deb, helped me so much by providing me with their expert diagnosis, laboratory tests among others. As a senior citizen, my sleep apnea condition was also tested as it may also be detrimental. I pray for God's continuous hand and support for everyone in need thru the whole organization of the "Order of Malta" worldwide. I truly appreciate your time and support in attending to my medical needs

Just switched to an HMO run by B&T/Altais (subcontracted from Aetna). Their patient website sucks…read moreand offers very little visibility into the status of claims, prior authorizations, etc. And even minor referrals need prior authorizations. Standard turnaround of prior authorizations is 14 days. That's crazy slow!!!

I have never dealt with a more inept, unsympathetic, group of care professionals in my life. I went…read moreto the doctor and my claim wasn't paid. 5-6 calls later on the same claim and nothing. They keep telling me it's not even on my file. Absolutely just nuts. You call in and they don't help at all, they just say nope, i dont' see anything on your file even though I have a rejection notice in my hand. Just inept, terrible company and group of people. Best of all is they don't care. If dealing with Brown & Toland doesn't make you want to overthrow the insurance industry, i don't know what else will.

All people in the front desk have a VERY VERY RUDE attitude, I believe they think they are doing…read moreyou a favor for something YOU ARE PAYING to get! Toda la gente que esta en la oficina son SUPER MALEDUCADOS!! (Por no decirles peor)Creo que piensan o sienten que te están haciendo un favor al atenderte por algo QUE TU ESTAS PAGANDO!

Mi esposa llego a 9 am y la señora del pelo corto y guero le dijo que ya no alcanzaba espacio pero…read moreque si se esperaba para la tarde ,iba ser El primero ;después del lonche cuando llegó mi esposa le dijo que ya no había espacio porque había gente delante de ella. Y ya no la atendió.

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more