I started here when I only had my son, and it was a different female young doctor. She was nice but kept pushing the Covid vaccine on my kids, she ended up leaving which I was sad about cause I like keeping the same doctor for my kids. We were switched over to Dr. Burge, which we have been with for at least 5 years now. We adore her! She listens and really cares about the kids. I hope she stays for a long time cause my kids and I enjoy seeing her. The staff there are always nice. The MA (medical assistants) seems to change often though.. Parking (in the back) can be hard, it's shared with the post office and another office. Sometimes you can find parking in the front (park street) and around the corner, but you have to pay. Overall, my kids love coming here, there is a place in the waiting room that they can color and then after the visit, you used to get a lollipop and sticker, but now you can get a token to choose your prize like a bouncy ball, sticky hands etc, or you can opt for just a huge square sticker. The bandages they give after they give a shot or anything is also always cute, like transformers, dogs, cats, etc. Someone is always greeting you at the front and super friendly. The wait is not long after you check in. (It used to take awhile but recently it has been quick) I left for a year due to insurance change but was eager to come back after I got back my old insurance. read more

Quality care, clean, sometimes it's a bit of a wait. Parking lot is usually always packed. Dr. Burg is great she took over my previous Dr. Which was really nice too. They listen, they care. read more

My son had a well visit scheduled at 11 am. 4 days prior, I called because he had vomited but it turned out he just overate. The morning of the appointment, Ariel called at 9:30 am to say I have to arrive early at 10:45 to do a rapid covid test for my son and to call from the parking lot so someone could come out and do it. I arrived at 10:45 and when I was parked, I called the office. It took 4 tries to get through, I was put on hold twice and got a voice recording once before I got in. By this time it was 11 am, and they said they were now canceling my appointment because I would miss my appointment time. What a waste of time! This office is unprofessional and this is NOT the first time scheduling has been a problem. I am now finding a new provider. read more

I love this office for kids! Been going here for 21 years now. I can't seem to go to any other office but here. Bonus is they are affiliated with Oakland's Children's Hospital and has been so convenient when my kids needed to go to the hospital for specialists or surgery specializing in kids. I have been going here since my first baby and 3 more kids after! I have seen Dr. Laura Saldivar first before she moved to another office. We now see Jennifer Wineman for many years now! Awesome awesome lady to work with and we love her for the love she has for my kids. Super nice and knows my kids well. Even gets my son to open up and speaks up to her. Ann from the front desk has been awesome to work with whatever I need help with referrals and appts. There are many other doctors with the same office that we see in case Jennifer is not there and they are all really nice, too. Nurses are very nice and helpful; seen many nurses come and go though... No matter how far we live now, I will still let my kids go to this office until they cannot. Always a lollipop for a treat after your appt, too. =} I know they take care of their patients and vaccines as I used to work for the govt company that monitors their office. I highly recommend for your kids to be treated here as they have the best interest at heart. Their knowledge and willingness to find the answers for your kids well being is so worth it! read more

Primary Pediatric Medical Group - Front window - Doctors Near Me - Alameda, California

My son and I will 12 min late for our appointment. My son is autistic, I'm a single mother and we rely on public transit. It took us an hour to get there due to delays. They said they couldn't accommodate us and we need to reschedule due to "policy". Computers should never trump human decency. I would give no stars if I could. read more

PPMG in Alameda is the BEST! Our boys have been going since they were infants. The staff is always so welcoming, friendly, helpful, and put our shy kids at ease. Susan Alford is a Disney Princess who practices medicine - she is absolutely delightful with children and parents alike and so genuinely caring. As long as she's there, we'll never go anywhere else. I hold her in the highest regard and would not hesitate to recommend her to parents, especially those with anxious children. She is a gem! read more

Ariel is awesome I was having a horrible day and she completely understood she needs a raise as do all of the other ladies in that office

I have been bringing my son here since he was a few months old (now almost 4) and every one is always super nice and helpful the doctors are also amazing very informative and always make my little man comfortable to the point that he's cried when its time to leave lol read more

I have had three visits to this practice for my daughter and I will be looking for another pediatric group. The staff do not manage expectations well and are not particularly friendly -- that's a problem if you work with CHILDREN. The doctor was of no help at all and, after three frustrating appointments, (each time having to wait from 20 -40 minutes with no acknowledgment by the physician) I asked for a referral to a specialist. The pediatrician gave me three different possible diagnoses and three possible treatment plans and then asked which one I would like to pursue. I like to be involved in the process but I am not a medical expert. Without a firm diagnosis I am not going to be comfortable exploring any option. Don't you have to know what you are dealing with before you prescribe medication? Not at all happy with this group.n read more

My son has been with Primary Pediatrics for almost 2 years. We loved Dr. Huffman and how she made us feel like family within her care. Anything we ever needed any concern we had she never made us feel like we were overbearing new parents. she explained everything to us regarding our sons health and gave us wonderful advice. But over the years the front desk at this place is getting unbearable. Ann who often answer our phone calls is rude and condescending. She belittles my husband and I when we call to make appointments for our son or even when we have a concern. You work in health care for goodness sake. There is no compassion with her voice. I called today my son needs a refill on a medication. She asked me what was his medical insurance, since he is under his father I wasn't sure the name. I said maybe medical or medicaid she goes THERES NO SUCH THING. Like instead of telling a patient that why don't you try helping me find out what it is instead of giving me a response like this? I personally do not like to argue with people. So I told her to have the doctor refill his medication and give me a call if there is a problem. Then my husband calls and again the belittling never stops he wanted to speak with a office manager and file a complaint against her. She tells us she is the only person we can talk to because she handles all the complaints that come through. She tells my husband "We've helped your son all these years and this is how you repay us". If that doesn't make your insides blow up. She continues to tell us there is no one we can file a complaint to and that she is the only one we are able to speak with. Well guess what, I told her once she finds out who I can speak to regarding this matter she can call me. I tried to look up a email or a phone number online to speak with someone regarding this matter. NO PARENT OR GUARDIAN should ever have to deal with someone like this. I went ahead and contact the Castro valley office to see if Ann was lying to me that she was the only one to take care of this matter. Well Castro valley office let me know there if office admin that for see's all three offices and that I can contact her. I work in the health care field I deal with all types of patients on a day to day basis with little to no sleep. I go to work with a smile and try to be as helpful as i can to ALL of my patients so for Ann to work in the health care field and give this type of service to patients is not okay. She needs to re-access why she went into the healthcare field if not to help and have patience with her patients. I will not be returning to this office. Since Dr. Huffman is gone there is no reason for me and my family to stay. I would have loved to give the new Doctor a chance but when you have a front desk that treats your patients like this. There's no way care can be good. read more

I take my son (Logan) here and absolutely love it. Everyone in the office is friendly and helpful. Logan's regular doctor is Dr. Huffman and I think she's great. Down to earth, knowledgeable and progressive thinking in ways I agree with. She's really good with my son, letting him play with her stethoscope to keep him occupied and I can tell he feels comfortable here. He doesn't cry or get impatient. We've also seen NP Wineman and she's excellent as well. We had a scare when Logan's temp was 105 degrees for 5 days and she took action and sent us to the ER to have multiple tests run. It ended up not being anything major but you just never know and I'd rather be safe than sorry. My friend recommended them and I am really glad! read more

We've been bringing our newborn daughter here for the last month and could not be happier with this office. All the front desk staff has been friendly, and everything seems to run on time. Our physician, Dr. Huffman, is so patient and knowledgeable. She took plenty of time to exam our little girl and answer all our questions thoroughly. We have even called in a couple of questions, and she has gotten back to us in a timely manner (saved us an extra trip to the office!) We are also extremely happy with their other support services. We had a consultation with their Lactation Nurse, Georgeanne Walker, which was SO helpful. Again, she took her time in answering all our questions and showing us techniques to help me with nursing. We are thrilled to have found such a great pediatrics office, and so local too! read more

my son's dr's main office is in Oakland but I came down this place to see the lactation nurse. she's awesome! she took the time to explain things to me, was very helpful and knowledgeable. for a new mom, it is definitely a big plus. the place itself is clean, organized and spacious. highly recommended! read more

Came to introduce my grand daughter to her doctor. We like dr Gutierrez, Very friendly. Clark was awesome with my grand daughter, who gave her, the Flu vaccination read more

I moved my 12 year old daughter's care to Primary Pediatric Medical Group roughly 2 years ago from Summit Pediatrics, specifically so she could continue to see Dr. Lloyd Takao. He has known her since she was three days old, and I could not imagine a more caring physician. He is always prepared and always takes the time to see us, no matter what the complaint. My daughter has a history of respiratory problems, and Dr. Takao always makes it a point to make sure her breathing is normal, even if we are there for immunizations. He never cuts corners on diagnosis, always preferring to explore every possibility rather than just "winging it". Dr. Takao really cares about our family, and my daughter's well being. He is a highly knowledgable and professional doctor, and a truly dedicated healer. Primary Pediatric, in my opinion, is very fortunate to have him associated with them. read more

We've been seen by Dr. Fiona Marion (Alameda office) for 2 years now. And I'd like to say that she is very courteous, attentive and really great with kids. She is very competent and I feel positive that I can entrust my child! And the front desk ladies are always pleasant and welcoming! read more

This is the best pediatric office, we go to the Alameda office! The staff are friendly and empathetic! Dr. Huffman is a great doctor! Wonderful with our son, listens attentively! I would recommend this office to any parent!! read more

Okay so this month has been full of office visits i believe we have been in like 7 times this month! Pheeww! Okay Okay so I definitely need to update. Every visit and appoint accommodation has been perfecto!! And let me add the hand sanitizers are Full 24/7 You GO Team PPMG!!! As a parent its so relieving to know you have a Rock star team of health care pros who are not just in for a paycheck, NO there is Passion here and its not just the doctors its evident in the whole team. There is special care to infection control, patient comfort and parent concerns. Honestly we have been home almost 5 months and I know we would not have made it this far had it not been for the amazing care and detailed organization of Dr. Huffman and her team. SO AIR HIGH FIVES FOR YOU EVERYONE!! woot woot!!! read more

I LOVE this place. I've been taking my children here for 4 years now & it feels like a family! Staff is amazing & very helpful, the dr's are just as amazing & great with kids!!! Keep up the good work read more

All of the great reviews are from a time long ago, when Dr. Hoffman and others were in practice. Since the older doctors have retired, it has become only one thing they do. Checkups and immunizations. Any actual issue with a newborn or a baby will likely get a "go to the ER" response or Urgent Care. In the last year, each time I brought in a sick child, they had very little advice outside of "if it gets worse, please go to ER." No blood work, no swab for Strep or Staph in infection. The only thing they are apprehensive about is COVID-19, but for the wrong reason. Meaning they worry about it because they do not want you in the office or even close if you have a temperature. Not "we" want to find out how to treat you. For a pediatric practice, this is an oxymoron and means nobody sick can come in. I would highly recommend that you look someplace else. Unfortunately, there are not many great doctors on the island, so you will have to plan accordingly. read more

So I've had a wonderful relationship with Primary Pediatrics for nearly 6 years. After Ann spoke to me today.... I am mortified by the way she didn't defend my daughter. Dr. Doux's office was presented to me to see if my daughter has Vitiligo .When I called back in October his staff was terribly rude. Today, they flubbed my daughter's appointment and when I told them I didn't want to see him anymore, they ran to call Primary Pediatrics. Ann basically encouraged me to call them & kiss their ass to save Her reputation (I will NOT)! She should of held them accountable for the way they spoke to me and not correcting their mistake in regards to my daughter. read more

The receptionist has no compassion. Because of her, this group will be losing a newborn as a patient. I DO NOT recommend this office at all!

Took both kids here for 5 months, about 4-6 times. Did not find them willing to explain, or polite in explaining their coding/billing, and instead made figuring it out an obstacle course of me having to make back and forth calls to different people there over a period of several weeks, and calling my insurance company in between just to discuss it, reconcile what was being said, and basically just get straight answers. It resulted in bills (at least twice) for visits that they had asked me to come to, and which were (or should have been, and which they told me we're) just routine well visits. The routine well checks are what was covered by the insurance and what I essentially have paid for in advance through my premiums, so when I got additional bills for "special" visits that I never asked for, or particularly wanted, it was quite surprising and unusual. i simply went to the visits bec they told me they were the next in line, standard well visits, and I have always been accustomed to the dr scheduling just those each time, unless you had a problem or special need, which we didn't. So, then for detailed kafkaesque nonsense, I was told these "normal routine visits" just "had" to be billed as non routine (or special) visits -and that took an inordinate time to get to- after much rudeness from the admin or office manager. Short story- it was not a place that I felt respected my, or my children's interests, or even looked at us like individuals. The Drs and nurses were nice for the most part, but, I felt, a bit too over the top sweet and paternalistic most times. The parts that made up the whole seemed very separate and just didn't mesh into a smooth or personal-feeling organization from what I experienced. read more

I agree that the waits can be a bit long when you make your appointment on time, but I have always been pleased with the office staff, experience and kindness of the PP staff in Alameda. My daughter is now 3 years old and has been with PP since her birth. We're lucky because we haven't had any serious injuries or illnesses (knock on wood), so I can't represent PP's expertise on providing diagnosis for serious concerns...that said, I feel like we have built a lot of trust with the group. Dr. Saldivar was my daughter's doctor until she left recently (bummer, she was great), and now she's with Dr. Betz. read more

Jay G. I read with dismay and frustration the comment made by JG which is a misperception of the care provided to his daughter by myself and colleagues. The scenario he describes simply did not happen as reported- it confuses different visits and events. Following the ethics and medical standards of the American Academy of Pediatrics, a summary of care is as follows. The child was seen twice by myself and twice by members of my group and given two followup phone calls at our initiative.The child was referred to and seen by a specialist in less than 24 hours of my visit with her. My phone call to the specialist eliminated any wait. Treatment for her condition was not delayed in any way and, in fact, was expedited by the efforts of my office to get an early appointment. I am dedicated to the well being of my patients and strive to provide exemplary care in a patient- first environment that recognizes the concerns and needs of both the child and the parents. I invite you to visit my office to experience the excellent level of healthcare I believe all children should receive. This comment was submitted after much time, consideration, and consultation with multiple contacts and resources on best practices for responding to reviews in social media. It may be useful to click on JG's profile to read his other reviews and comments. Dr Takao read more

This medical office is terribly run! I would like to say that shouldn't reflect on the doctors ability to care for patients, but it clearly does. They have lost our files, not charted prescriptions making it a huge hassle for me to refill, prolonged completing school forms, lost the school forms, etc, etc, etc. I always wait a terribly long time to see the doctor and both times we visited the doctor was interrupted more than once during our time. Coming from an amazing doctor in Springfield, IL, it is devastating that I need to start over AGAIN in my search for a great doctor. read more

I bring my 5 month old son to Primary Pediatric and we see Dr. Takao. I did my research before joining this pediatrician, and cannot be happier that I choose this office. I really feel that Dr. Takao cares about the well being of my son and he has a great combination of experience, knowledge and warmth. I have never had to wait more than 10 minutes for my appointment. One aspect that I have appreciated is that the doctors are always willing to see your child, no matter how small the symptoms. In fact, I have called in twice with medical questions and have been able to get same day appointments to see my doctor. Also, there is an advice nurse on call 24 hours a day for questions. Both of these have helped me, as a first time mom, feel more comfortable with my child's health care. read more

I have known Dr. LloydTakao for over 23 years. I met him while I was working as a nanny and had to take Andrew in for his vaccinations. So when I had my children 10 years after I had met him, it was a no-brainer that I have him be the first pediatrician to examine my baby and continue to be my children's pediatrician. We live in Pleasant Hill and we choose to drive out to Alameda just so that we can continue to see Dr. Takao at Primary Pediatric Medical Group. Dr. Takao is a very attentive and conscientious doctor. For appointments when my children are sick, not just regular check-ups, he follows up with phone calls, even on weekends, to make sure my children are doing well and make sure all of my questions and concerns have been addressed. Dr. Takao has been part of Children's Hospital and a few years ago was recognized for his expertise and contributions there. He is very knowledgable and really cares for his patients and their families. When my son was going through a rough time about a year ago, while Dr. Takao was on vacation, Dr. Takao not only checked in on him by phone, but also CAME to my house!! He took time out of his vacation just to make sure my son was doing well! As far as my friends are concerned, they've never heard of such a thing happening nowadays. Dr. Takao is the best! Primary Pediatric Medical Group IS fortunate to have him associated with them. read more

I have to switch insurance to a provider that isn't accepted by Primary Pediatric, and it's literally breaking my heart. We see Dr. Chiang, who is wonderful. But we've also seen a number of other doctors in the practice. They are all so sweet to my son -- everybody, down to the support staff is just super nice. They seem to get what it feels like to be a new parent and not know how serious a cough is, or a rash, or whatever. Making appointments is so easy, I've never had to wait more than a half a day when my son was sick. I wish I could stay with them forever and ever. If you have a chance to visit this practice, take it! read more

We used Primary Pediatrics in Oakland before moving to Alameda. Our experiences with the Alameda office have been horrible, forcing us to change doctors. I will say that Dr. Sandoval is a wonderful and intelligent doctor. That is where my praise for Primary Pediatrics ends. I have three children close in age, so I am at the doctor's office frequently. The wait-times are horrible. Although they will cancel your appointment if you are five minutes late, don't expect to get in within 30 minutes of your appointment. The administrators are inconsiderate and frequently downright rude. We struggled to get a referral to a specialist. After dealing with the administrator for over six months, my wife and I made an appointment with the doctor. Not for our children, but for the two of us. When we explained the situation to the doctor, she immediately did what her front desk was unwilling to do. We have received the same response trying to get one of our children in before he/she gave whatever ailment to the siblings. At one point, we resorted to paying the ER fee so that they could be seen. It was very hard to switch from Dr. Sandoval, but if we couldn't get through the unfriendly and unhelpful front desk, what difference does it make how good your doctor is. read more

Great office!! Love this place, Dr Fiona Marion has been my son's pediatrician since he was born (he's 2yrs old now) and all i can say is that she is the most knowledgeable and caring person i have ever met! The assistants are very helpful and always want to make each visit nice and easy! read more

We usually see the nurse practitioner Jen Wineman. She is always incredibly thorough, and takes great care of my kids. The front desk, and nurses are all fantastic as well. I had a problem with not having my vaccine paperwork up to date for the start of school, (my fault, not theirs) and they were so helpful, and made sure that her updated records were faxed to the school right away. This office is great! read more

We first came here almost 5 years ago since my son was a newborn and now both of my kids go there. The doctors are are friendly, helpful, patient, and knowledgeable. read more

All the doctors and NPs are really good here. What I do have an issue with are the minimum 45 minute wait times for a scheduled appointment. Completely unnecessary especially if you have a sick child. They don't even apologize for the long wait either. Luckily I only have to go here once a year or as needed for the occasional ear infection. Otherwise I'd be switching to another place. read more

We have been going here for 11 years, my sons first doctor was Dr. Laresse and he was great. He was such a gentile man. Then he retired and we have seen a series of good doctors, which has been ok. That is until we found Dr. Takao, this guy rocks! He's so knowledgeable and his follow up is excellent. More than that though, you have confidence in him. I'm in the medical field as well (not a doc) and I'm no easy person to please. I am pleased. He just got us through a very scary situation with our teenage son and I truly feel that this man cares because he shows it in his work!! read more

I am very disappointed in this practice. They mis-code things. Then the insurance won't cover it. They refuse to fix their mistakes. I am now out a few hundred bucks. I need to find a new practice. read more

Thank you Alameda Primary Peditrics....Having been with Primary Pediatrics for 23 years......I love them!!! Let's see should I comment on when my son had menigitis, my other son reopened stitches or when I was a frightened new mom? Whenever I had to have a child seen (I have three sons) they made time for me. Waiting - when your child is sick time means nothing - care means everything. Thank you Dr. Florey for being the doctor you are and starting a practice that has exploded into a huge extended family!!! read more

All of my kids have been going since they were born (over 6 years now). All the doctors are excellent. Though we have a primary, if I've had to go on a day when my regular doctor is out, the other doctors have been great. The office is clean. They have a sick and well wait area. Yes..sometimes the wait is a little longer than anticipated, but what doctor's office hasn't made you wait at some point. They have an advice line for after hours and even a Saturday drop-in clinic that switches between their 3 offices which has been such a blessing on many occassions! Also, there have been many an occasion when I really was anxious to see a doctor and they really tried their best to get me a same day appt. read more

When my son was in his toddler years he struggled with colds, which often times turned into pneumonia. It wasn't until we saw Dr. Takao that his problems would disappear. I can't say enough great things about the incredible doctor he is. Our first visit with him he asked numerous questions about his health history. He asked us if we had a nebulizer (which we did not). He prescribed a prescription and ordered a nebulizer. By the time we got home the nebulizer was on our front porch. Since meeting with Dr. Takao (my son is now 8 years old), we haven't had any issues. His colds are few and far between and he hasn't had pneumonia (knock on wood). Dr. Takao is brilliant! He follows through with his patients and each appointment he takes his time to discuss any and all concerns. I wouldn't send my kids anywhere else. He is GREAT! read more

I cannot speak highly enough about the staff at primry pediatrics, and my sons pediatrician, Dr. Lloyd Takao. My husband and I were worried when we gave birth to our son last November because we had not found a pediatrician yet. Dr. Takao was the dr assigned to visit our son two days after birth, and at the first meeting we decided we wanted to keep him as our sons dr, even though we lived in San Francisco. WE ARE SOOOOo glad we did. Dr. Takao is amazing! He is kind, attentive, and takes the time to answer all your questions, which as first time parents, was extremely important to us. Dr Takao is so wonderful, that we have kept him as our sons dr, even after moving to Benicia. ( he is SOOOOo worth the hour drive) Every time I call the office with a question, I get a call back within a couple of hours, every time. Our wait time for our appointments is no longer than 10 minutes, and once again, the staff is so kind and attentive. I highly recommend primary pediatrics, and especially dr. Takao! read more