Bad reviews always dominate blood lab reviews because those who have good experiences have them and…read moremove on, but when you have a particularly bad experience, especially if you are stressed and/or don't feel well, writing a bad review can be cathartic. I've had my share of lousy lab experiences, but this one was surprisingly positive. My husband and I could not get the scanner to recognize our appointments, and though I wish they had an actual human in the waiting room for customer service (the reason not 5 stars), when I got the attention of the folks behind the closed (and locked) door to the lab area, I got friendly service to help get things on track manually. We were both seen within a reasonable amount of time from when were scheduled, and my phlebotomist, Michael, had a really nice way about him. He was happy to get me into a chair that reclines because I have anxiety; he got that needle in with zero pain; and he kept me talking and distracted through collecting 8 tubes of blood, though I'm glad I was in the reclining chair because I did feel woozy toward the last few tubes. I usually end up with some bruising the next day, but there's none, and my arm isn't sore. 5 stars for Michael and many thanks! :)

If I could give 0 stars I would. They take walk-in Appointments. So I go to the kiosk and sign in…read more I see I am #3 on a list of 6. After an hour of waiting, a worker tells a random man "oh no. We're not taking 'stand-bys' today." W...T...F!!! Why tf did they let me sign in as a 'standby' and wait an hour to find out they aren't taking us? Whoever manages this location needs to be fired. Gross. Fired. Fired. Fired. Like, fired and then find out they need to get lab work done. So they can see how they are treating people. Ive never successfully used the services they provide. It never works out. You have ONE JOB. I've been here so many times, even with appointments and they can't find my lab order. Why do they even exist. Poorly run location. Just, burn it to the ground!!! Abhorrent and disgusting, the way to treat sick people. You should be ashamed of yourselves.

Everytime I come here it's super busy and the technicians have always been super nice and helpful!…read moreRobert is one of my favorites, super comforting and gentle!! Thank you Robert

The blood technicians are super nice and helpful…read more Unfortunately, there is no receptionist. You literally walk in and have to check in on the tablet station they have. It is a terrible idea.. given that this quest diagnostics is in the heart of Chinatown.. with many middle age folks to elderly seniors who have a barrier with the technology..... sure, you can switch the language to Chinese but... that doesn't work for everyone. Fortunately for me, I asked one of the technicians when she was getting someone when I needed help because I didn't bring the insurance card and it kept asking me to scan the card.. I had the insurance info on the referral sheet though. The technician helped me and said I have to press "no" to consent since I don't have it. Then, I checked in. SHE KNEW THAT.. BUT HOW IS ANYONE ELSE SUPPOSED TO??? Completely not her fault at all! She's probably had to STOP what she's doing and help so much people... Then, I started helping some seniors because THEY COULD NOT FIGURE OUT THE MACHINES... OR THEIR VISION IS SO BAD THEY CANNOT READ THE TEXT... PLEASE HIRE A BI-LINGUAL RECEPTIONIST TO HELP THE CHECK IN PROCESS. KEEP THE ELECTRONIC COMPUTER CHECK IN FOR THOSE WHO CAN DO IT. A RECEPTIONIST IS ESSENTIAL.

The staff are warm, friendly and supportive. I have been to this lab several times and the service…read moreis fast!

Agree with other reviewers about receptionist woman. She blatently ignores your existence and when…read morespeaking to you, she won't even look in your direction, she'll talk to you looking down or ahead like she can't be bothered to acknowledge that you're a human being standing in front of her. I can tell that staff are strained working with her by their manner of dealing with her. It's too bad, as they're very sweet and seem to take over doing parts of her job bc she's nasty to ppl and lazy. I'm purposely going out of my way not to get labwork done at this location.

I was a little worried about having to come here after reading these comments, but I beg to differ…read more Yes, you walk in and there's a kiosk, BUT you can also check in through your phone, and you receive an email with all the details for your appointment. I'll give the receptionist a 4.5/5, only because she didn't know how to spell a word and asked me to spell it out for her, I also had some time to think while waiting. My appointment was at 10:30 a.m., and I arrived at 9:58 a.m. It took me two minutes to check in very easy and straightforward. Although there was no one there, I had to wait until 10:30 a.m., and that's fine because I had nowhere to be. I did see the receptionist get up and help an elderly woman sign in. She had zero attitude and was very helpful. Now, the part where people say they are sitting around is true. If you arrive a little too early, they won't take you in until your appointment time. The place was clean, and everything went smoothly. Thank you!

They're a little loose about staying open during posted hours…read more I showed up about 30 minutes before the lunch break. They didn't

Check in is automated and efficient. The wait was short. I was in and out quickly. The staff wa…read morefriendly and helpful.

I go here for most of my blood draws. Always receive excellent service--and honestly, never had a…read morebad phlebotomist! Painless and kind. Pauline is the best!

I really want to give a shout out to the nurses at this place. I attracts the best of the best. No…read morematter who I've gotten in the last few years they take my blood so fast and painlessly I don't even notice. And I am extremely afraid of needles.

These Alameda LapCorp staff members work so tirelessly and they always seem to maintain their…read morecomposure even under stress. Type of Care: routine bloodwork. I was surprised that it was a full house this morning around 8am but I learned it's best to come on a Tues/Wed/Thurs based on advice. Jessie provided thorough care. She's tactful and extremely entertaining. Loved her vibes! She was gentle even when my vein needed a reboot, the pain was tolerable without being too scary. I wish I could say it's super easily available to make an appointment but it's not. However, walk in's usually come and go pretty quickly. Today was just an extraordinary day. Record-breaking for me in fact. But Jessie and the front desk staff member were really professional and friendly throughout the entire process. I'm grateful that my questions were answered willfully. Scarred for life from a Crunch Fitness customer service experience. So it gives me a lot of appreciation for excellent customer service. Thank you and take good care!

What a weird and wonderful appointment at the Glenn Burke wellness Center. It was weird because I…read moredon't think I've ever been to a health clinic where people were authentically so nice and caring. It was a really positive and affirming experience. Highly recommend this place for any of your queer health clinic needs.

First time here and must say that I was pleasantly surprised with the professionalism and kindness…read morefrom everyone. This is what I expect every wellness center to be like. Jessie welcomed me to the center and had great energy. Jessie was also the last point of contact and confirmed the energy I felt about the entire place and experience. I cringe anytime I have to get blood drawn as I have had some bad experiences. Maurice was so gentle I barely felt the needle go in. Maurice can take my blood anytime, haha. Frank facilitated my intake and was so easy to talk to. Frank's questions, were thorough, but not pushy. I felt like I was valued and nit just another patient. Leila, the NP was so sweet and kind. Leila definitely has heart and brains for doing an amazing job. Lastly, highest props to Alton for introducing me to the wellness clinic and the PREP program. Alton was very thorough and answered all of my questions. Thank you to everyone, you have made my first experience epic. Sorry if there are any typos :)

I feel so fortunate to have found Arina and MedLab Services. I showed up with a complicated kit but…read moreshe was familiar with it and easily processed it. Hardly felt the "pinch" and it left nearly zero evidence on my skin. Quick. Friendly. Amenable. Thanks!

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

Came in one day as a walk-in and saw the cattle call in the waiting room and said no way. I was…read moreinformed by the lovely front desk staff that I could make an appointment for faster service. Smartest thing I did! Got an appointment the next day, arrived 15 minutes early with cash in hand. Left 10 minutes later (seriously, I left before my appointment time!), blood work done and a 30% discount for paying same day. Efficient, professional and friendly!

i had an outstanding order for blood testing from oct. 07. i had experienced numbness in my legs…read moreand arms and thought it might be an indicator of some kind of "ministroke". doc says no, it may be an indicator of a vitimin b deficincy. the usual 4ish friday afternoon walkin. checkin. a wait of about 5-10 minutes and the blood sample is taken. count dracula would be proud of this operation for effcient blood collection.

I needed a coned beam CAT scan. I got a prescription from my otolaryngologist who didn't know how…read moreto get the test as most hospitals don't have such a scanner. Thank goodness for Reveal Diagnostics. They have several different sites. Mica from the diagnostics team was super helpful in scheduling the exam and coordinating with my ENT. The owner was overseeing the scan because it was not a routine dental scan. A major issue was my titanium caps interfering with the imaging on regular CAT scan. This is where the technician Makayla was able to do what other major institutions which shall go unnamed came in. With the research grade scanner she was able to adjust conditions to virtually eliminate the interference and image the area of interest in a phenomenal way, so I really owe all of them a huge thanks. They corresponded with the medical center and got them the imaging to them very very quickly. The scan is rendered into 3 dimensions that the doctor can look at from all angles. This was just a single picture taken at the imaging facility . I have the entire scan with a viewer that I can see the entire study from. 5 stars to the max!

Ricki was AMAZING she was thorough, professional and friendly. My scan was completed in a timely…read moremanner and I would recommend Reveal for all of your dental imaging needs.