The staff are warm, friendly and supportive. I have been to this lab several times and the service is fast!

EVERYBODY SAYING THIS PLACE IS WARM AND FRIENDLY ARE LYING The tall receptionist with red braids that mf don't deserve a job in healthcare at all. That bitch has the rudest attitude ever. She acts like a 7 year old stomping on the ground and stuff. I can't even explain everything that happened bc I'm just so mad. Just plain disrespectful. I bet her kids and grandkids hate her ass. I could also smell the musty through her armpits I don't feel safe having me or my family getting my blood drawn by her. (She was the receptionist and the doctor drawing my blood at the same time?) I just don't feel safe with a rude bitch. She also poked me three times. Clearly she don't know what she's doing with all those eye boogers in her eyes. Nasty women. Nasty nasty nasty. Oh I'm saving the best for last... She also called me and my cousin a skank bitch and shoo us away when he asked her if she had received our papers through fax. read more

Because of Labcorp's computer problems, I thought I had an appointment on Aug. 24th, but did not. When I asked about it, I was treated with utter contempt by the receptionist. I would recommend other patients, and especially older ones (I am 80) to follow my lead and use a different provider. I firmly agree with B. G. read more

Agree with other reviewers about receptionist woman. She blatently ignores your existence and when speaking to you, she won't even look in your direction, she'll talk to you looking down or ahead like she can't be bothered to acknowledge that you're a human being standing in front of her. I can tell that staff are strained working with her by their manner of dealing with her. It's too bad, as they're very sweet and seem to take over doing parts of her job bc she's nasty to ppl and lazy. I'm purposely going out of my way not to get labwork done at this location. read more

Went in today to get some labwork done. The receptionist was super nice. But the lab tech, I asked her if she could use the smaller needle because as someone living with chronic illness, I have a history of severe pain from needles and IVs and her response was all, we'll see about that and she proceeds to give me the larger needle which causes burning pain up my arm. As a patient I just want to be listened to and taken seriously. Never coming here again. read more

For a drop in Lab they are only accepting appointments. , the last time I was here the checkin person was of a nasty disposition. Time to find somewhere else to go the corporation as a whole are not pleasant. read more

Rudest receptionist I have ever dealt with at a Lab Corp office. Agree with the other reviews. Would avoid this one. I practice across the street and this site is convenient by location. Receptionist needs remedial training on how to be courteous to patients. read more

even when full of pts (appt and drop in) they are polite and pleasant and efficient and painless. Hard job. I love this location.

Terrible. Labcorp says on its website "walk-ins always welcome." I just tried to walk in to this location and the wait was *4.5* hours. Clearly walk-ins are not welcome, and Labcorp should not encourage them if a location is this dysfunctional. Half of the local Labcorp locations are "temporarily closed" and appointments typically weeks out in the middle of the work day. What happened to this business? read more

Trash! Front desk is rude and do not answer you when you are obviously talking to them

This is the worst Labcorp office. The receptionist are rude who usually turn into the phlebotomist. The wait time is horrendous as well as the office being understaff. Overall service is terrible. read more

LabCorp locations are pretty hit or miss. This location is definitely one to miss if you have a choice. The auto checkin is convenient. The attitude of the women at the front desk is just abysmal, and it's evident in the way they treat their clientele. Dismissive, openly rude, slow as molasses - the whole shebang. The Webster Street is much more congenial, so if you have a choice, go there instead. read more

I've probably been here 5-8 times over the years PROS - Its convenient and easy to make an appt. CONS - Parking is metered, and could be hard to find pre pandemic. Some nice people have worked here, but my experience this morning is making me write this review. One tech was cold, the other was just downright nasty - So much so that I was afraid to get my blood drawn by them considering how hostile they were during the check in process. I was berated for not having my paperwork - which my doctor no longer gives me because of virtual visits. Nevermind that all the info they needed was accessible in their system. I apologized to them, thinking it must be a stressful time to be in a lab, but got no response. Thankfully the other tech took over. They were both talking shit about patients with other patients in the waiting area. I'll try and find another location in the future read more

There is one person at that site that is warm, welcoming and very helpful. The two Black women there are mean, nasty and don't seem to care about the fact that they are there to serve. (BTW I am Black!) My experience there has not been pleasant and the attitude of those women really needs to change! I needed to drop something off and I arrived at 12:02pm and the office was closed though there were still staff there. I understand that people want to go to lunch, but the attitude that I received when one of those women walked out of the office was unconsciousable and rude! Won't go there again! In the meantime, LabCorp may want to add a drop-off box during lunch so people don't have to wait for an hour and don't have to experience that unappropriate, nasty behavior! read more

This is a belated review for my July 2019 visit. Quick, painless, no bruises. Fast check-in with a barcode on your phone, but beware that there's poor signal in the building, so have your barcode ready before you arrive. read more

We have been to many Labcorp locations and this one was shockingly bad. The office is cramped and disorganized. Trash can was overflowing. Greeting was not a greeting but instead a transaction of few words. My daughter was scared and the tech was flat out rude. Thank goodness that is over. Will never go back. I honestly can't believe that it is a legit Labcorp location. read more

One of the most disorganized labs I've ever been to. There's no clear instructions, patients don't know where to leave their samples, patients talking on their cell phones and no one stopping them, while another man is in the middle of a coughing fit yet won't step outside. This place is truly a s$show! read more

I've been to this location numerous times over the years because it is very close to home. Yesterday (2/14/23) was one of the worst experiences I've encountered. I was the only person there (with the exception of a walk-in later). The front desk receptionist was incredibly unfriendly. Consequently, the technician who performed the blood draw was not professional and the blood draw was very painful. Today, I have a huge bruise on the inside of my arm. WHO hires these people?? read more

In and out in less than 15 min. Made an appt. via Labcorp app. They took me in before my appt. time. I was greeted by the front desk. Chanel (Sp?) helped me with my paperwork and Letty (Sp?) drew my blood. Overall positive experience. Thank you! read more

I can't imagine what the 2 star labcorps look like cause this spot is not very clean looking and I ended up waiting over 30 minutes after my scheduled appointment. I did like the check in system it was fast and easy. Labcorp needs to provide better working facilities and more support. Two lab technicians doing it all is not enough. Just pure greed as usual read more

My first time ever visiting Labcorp in Oakland. Even though I live in Oakland. I've always had my lab work provided in San Francisco Labcorp. Please do not ask me why? In addition, my appointment was 10:15am, however, I thought my appointment was 10:00am. I waited 15 minutes and everything was a breeze. The receptionist was very nice and friendly. The Lab technicien was very nice and friendly too. Now, I know I'll be receiving all of my future lab work at this particular location. read more

Always had good experiences here. Friendly and courteous service very professional. I do walk-ins and usually don't wait more than 15 minute. They open at 7:30 which is good, since I like to get done early. read more

Came here for a COVID antibody test out of curiosity. When I first saw the location on the map, I thought I'd be going into a large hospital which I wanted to avoid, but this labcorp is in a small building on the first level so you can wait outside and see reception still a bit if you want. You can check in on your phone or through a scanner inside. I didn't have to wait very long and my blood draw was quick and painless. My results came back the next day- sadly negative for antibodies. My insurance covered my test but they say it's only $40 if it wasn't covered. Oh and finding street parking nearby wasn't too bad. read more

After walking 20mins to my appointment, what a fun surprise to find this place closed! Oh and did I mention that I am a pregnant lady that has been fasting for over 12 hours?! A little heads up would have been appreciated. read more

Labcorp - Office randomly closed ‍ - Laboratory Testing Near Me - Oakland, California

I was there yesterday for a blood draw. They have a 3 person in the lobby rule, but it isn't always possible to see how many people are there. I tried to check in at the Kiosk as directed, but there was a person out of sight when I tried to enter. So I waited, when I tried to enter again they told me to go in the lobby. The receptionist was really snarky and escalated the situation. She sent another personnel out to reiterate the policy which I knew before going in. she was actually scolding me. When there was a space open they allowed another person who arrived after me to go in. Not fair. What started out as a misunderstanding turned in to a nasty situation. NO customer service skills at all. Rudeness should not be tolerated in the healthcare field! Long story short, they decided not to draw my blood, creating a huge inconvenience for me. IF you have a choice, go somewhere else! read more

I don't give bad reviews - I always give people/businesses a second chance BUT yesterday I had a really awful experience at this Lab. The front desk person was rude upon check in. I had not 1, not 2 but 3 people jab me 5 different times to get my bloodwork completed. Admittedly I have small veins but this was over the top bad. In addition, the lab was dirty and cold which didn't help with my nerves. I will not return. read more

What a disgusting, unpleasant waste of time. I visited on the afternoon of 13 February. I arrived to find a tiny one-room office. There was already a patient there but the staff person, who seemed to speak only in one-word bursts, told me to reach across him to sign in. Then I waited for 45 minutes, although there was only one person ahead of me. When she called me, I entered the room to find it strewn with used medical supplies. While I was seated there someone else came in, reached across me, and dropped off a steaming cup of urine between us. Against my better judgement, I handed the staff person my requisition for highly routine blood work. She yelled at me to tell her my doctor, which was written on the requisition. Then she stared at her screen muttering to herself for five minutes before telling me that I wasn't in her system. I showed her my labcorp patient ID, which was printed on the form. She would have none of it - I think she just didn't understand what was being requested - and after 10 minutes of trying to help her figure it out, I left without receiving service. I have no idea why any self-respecting medical provider would send their patients to such an unclean, ineffective place but I won't be going back to Labcorp or the provider that sent me there. read more

I had positive hopes for my experience there this morning, however my interaction with the front desk made me not want to visit this location anymore. My technician was very professional, polite and made me feel comfortable to be there. Unfortunately, I can't say the same for the service at the front desk even for basic questions. Bummer =/ read more

I've had my blood drawn at this LabCorp on several occasions and, for me, they are clearly heads and shoulders above other facilities. Their office is small, clean and efficient, and although I never make appointments, my wait times are short. The phlebotomist that draws my blood, Shelonda, is simply outstanding. In addition to being polite, friendly and professional, she consistently hits my vein on the first attempt with little to no pain. With other place it can take 5-6 "sticks" to locate my vein which are very painful. I've been told by others places (e.g. hospitals, other services and other LabCorps) that I have small wobbly veins that are hard the find. The hospital even had to use a machine to locate them. Shelonda explained to me that my veins are hidden beneath my well developed biceps. She has me hold my arm in a specific position, which makes it easier for her to complete the draw. I truly appreciate Shelonda's experience, caring and professionalism! read more

They don't update their website with actual hours to reflect closures and no one answers the phone to give you confirmation that they're open. Contact LabCorp customer support and they refuse to take your feedback seriously and just refer you to the customer service line. Definitely would not recommend and I will be complaining to my insurer. read more

(This review is "not recommended" by yelp, but it's a real review by a real client. I keep a separate yelp account for my medical reviews because these experiences are personal and I don't want my friends and family reading about them.) If there were 1/2 stars, I'd give this place 2-1/2. First, the positives. I've met some skilled phlebotomists here over the years. My veins are hard to find, and they've had more than a few people who were spot-on every time. Also, some of the technicians here have been very kind, confident, and polite. I do appreciate that. However, there have been some front desk people here over the years who were atrocious: rude, inefficient, just horrible. Recently, that has improved. I can't say the customer service is stellar, but it's more humane and definitely not as bad as it used to be. Lab Corp, if you're reading this, why do you place such a low priority on kind and caring customer service? They're fine with general, normal, usual lab work, but if the labs your doc orders have ANY special instructions, or require ANY special handling, etc., be prepared for complete failure. I've had to re-take tests here because the results were wonky due to mishandling or the tests were lost (yes, lost). Also, they're not good with special kits here. I've had kits screwed up three different times here. Even though this location is very close to me, I would never again come here for a kit draw. I'd rather drive across town and have them do it right than chance it with this place again. Also, I've had too many technicians here "scrub" the area of the blood draw with the alcohol pad. They should swab the area once and only once because scrubbing the pad around just brings more dirt and germs into the area. I'm surprised they don't know that. They should have learned that in school. I recommend making an appointment here, or else be prepared to wait a long time. read more

Synopsis: It's bad. Dets.: I walked in a few minutes before my scheduled appointment and was privy to both an exchange between the front desk staff and a client AND the conversation between the phlebotomist and the client whose blood she was drawing (there's no door separating the front from the blood draw area, just a barrier). Seems like I overheard some potentially confidential medical information, but no one cared. They also announced the reason I was there (blood tests for bone marrow donation) in front of the entire room. Seems like that should have been kept confidential as well. The front desk person and phlebotomist were visibly annoyed with the client before me because she didn't have a "standing order" for bloodwork as she said she did. There was a lot of rigamarole and huffing, but they finally figured it out. The blood draw was actually uneventful - the phlebotomist knows what she's doing. The professionalism needs to be stepped up, though. I'd recommend going to another LabCorp if I were you. There's plenty you know. read more

When it's crowded, it's crowded. When it's not, it's not. I've got no hate for this LabCorp. You can make an appointment online.That'll generally get you in pretty quickly. If you don't have an appointment you might want to put an hour or two on your parking meter! read more

Don't Go here! My doctor sent me with a slip to get a panel for an inexpensive test. However it turns out this place does not honor them. I explained to the woman at the counter I had no insurance and asked her the price it would be there. She told me the price and it was only a little bit more so I agreed to pay. Later they billed me an additional $78! I called the company and explained what happened, and they called me later and said they sorry for the misunderstanding, i would not have to pay. Then later and turned me over to collections! I called back and they had changed their minds!!! Absolutely outrageous! And yes, No place to wash your hands, and the wait time is long even if there is practically no one in line. I am used to that though, watching them move lazily around, when I am in pain. I suppose that is just the way it is. read more

The people here are just rude! They answer with a snippy "You bug me" attitude, and gave my husband a hard time because he's hard of hearing and the masks make that worse. I MISS the Alameda LabCorp!! read more

Second time. Front desk atrocious. If these b$@&*%* can't be pleasant and accommodating then need to go to customer service school. Really, they should be fired. Disgusting attitude. Walking into this place is a dehumanizing experience. Major vote for robotics cause these people don't know how to interact with customers, many of whom facing health issues. Lab techs delight if you get past the front desk horrors. Best to go elsewhere if there is a choice. read more

The phlebotomy was fast, accurate and friendly. Nice deli next door. The check in kiosk sucks. Doesn't read insurance card properly. Annoying waste of time. Lose the kiosk, Labcorp. read more

I was a little nervous to go get some mandatory bloodwork, but I was in and out in about 10 minutes. COVID precautions include a text option where you can check in and wait in your car parked nearby and they will text you when the tech is ready for you. The waiting area is small with people already there, so that seemed a little crowded. As was the lab area with two techs working at adjacent stations, making 4 people in a space of about 10' x 10'. But, everyone was masked and my initial wait was about 60 seconds and then the tech was great - no problem, no pain and he was very efficient to get me out in a handful of minutes - 4 stars! read more

I like this place because there is never a wait. I always make an appointment because I'm usually fasting but there really is no need. I do come during weekdays around 10/11 so maybe that's why. The place always looks clean. I'm giving them 4 stars because the people that work here are not very friendly. They are not rude in any way but they just never smile or great you. They are professional and they get the job done. Also, you have to pay for street parking which is annoying. There is no where close that is free. read more

Just went here to get some blood drawn - and if I ever need to again, I'll go here! The office is pretty small - the same person who checked me in took my blood. I'm pretty antsy about having my blood drawn, but it was over before I knew it! read more