The staff at I view, especially the techs are top shelf professionals. Specifically Ms. Vanessa,…read morewho has very calming voice and demands.

Such nice people! They answer the phone right away and call…read moreback! After hours trying to get an appointment at North Cal Imaging...4-5 hr wait time!

Two hours of waiting for a callback to schedule an MRI. There are no excuses for this. You would…read morebe equally annoyed if you had to go through this. Implement web based scheduling, hire more people, or figure out a way to help existing staff move more quickly through the queue. I have scheduled here before. It is not that complicated. Driving over there is the only workable alternative. Seriously office manager - solve this or find someone who will! So I finally got the call back about 10 minutes after posting this. Very nice agent and the entire scheduling process took two or three minutes. She said the queue was 100 deep. Pretty strong argument for hiring more people.

As of July 2025…read more Please be respectful of your surrounding, read the signs and follow the staff's instructions Parking is spacious enough, security in front for safety and guidance Inside is clean spacious organized and well lit Clear and large signs of where things are and what you need to do Staffs were nice helpful and friendly I happened to be there when 3 interceptors for 3 different languages are all there to help, so very resourceful and helpful Good quality of care Went for MRI, short wait and finished within the hour (had to wait 15 mins for the CD) Thank you for taking care of my family member

Professional, insightful care. Peace of mind with exam. Soothing office environment. Thank you.read more

This experience was great. I never experienced a body thermography, but it was a calming and…read morehelpful appointment. The appointment was about an hour and I got the results within 14 days.

I was rushing! Mama had to be at appointment at 7:30am. I went to bed super early so I would have…read moreher there. I get up shower and I'm ready 6:39am! BC I'm like my Grandfather! Shouts out to him! Always on time. People say you not on CPT time are you? Ok back to the subject at hand. I wasn't sure where we were going! So, I'm ready to rock n roll! My Mother 77 years old. Always says she is on on time for church and her hair appointment. Not even work when she worked! ‍! So I'm clam bc she isn't ready. I said to self what nutcase gave her a 7:30am appointment and I laughed! I went and warmed up the car. Sat in it waiting. And waiting, and waiting, and waiting! She finally came out at 7am. I drove nicely to the appointment! No speed demon as usual! I said to self 2026 if she is late! Maybe she will learn her lesson. If they turned her away. Of course we get there at 7:16am. I said oh do you have to be here 15 min. Prior? Oh no she looks at car clock. I have to be here by 7:20 am. Ok! We are here I didn't go in neither is downtown Oakland Ca. They break window. Even if the car is empty. So I will go get coffee and wait! Will update how appointment went.

I'm attempting to modify and/or cancel an appointment for a bone density scan on April 14th but I…read morecan NEVER reach anyone at the Oakland office so I'm trying this way. The customer service here is awful.

We had a great experience at Wilson Imaging! From scheduling the appointment to getting the report,…read moreeverything was smooth and easy. Caroline and the front desk staff were super friendly and professional, and they made us feel very comfortable. This will definitely be our go-to place if we ever need an MRI again. Highly recommend!

Excellent imaging services! Carolina was so friendly and helpful, start to finish. She responded to…read moremy questions and my doctor's office in a timely manner. She scheduled me at my preferred time. My wrist MRI was done accurately and very comfortably using their extremity MRI scanner. So much more comfortable than a regular MRI. Radiologist report results were provided quickly. I highly recommend Wilson Imaging!

Soooooo slow Ended…read moreup being stuck there for 1 hour before they could check me in because they needed to call my doctor for a proper diagnosis why I'm getting an x-ray. Then once I actually was checked in, waiting for the xray took forever and I had to leave early and come back on another date. It was very annoying, though at least I eventually got the xray done.

Everyone was very friendly and helpful. It was a fast appointment and I was grateful.read more

So, I decided to get a Dexa scan so that I could verify whether or not my Hume Bodypod scale was as…read moreaccurate as Hume Health claimed. I'll cut to the chase and tell you it was surprisingly accurate, and within the margin of error, although Dexa is the "gold standard." I won't bore you with the metrics but I will bore you with the experience. First off, the location for the mobile service has ample parking and was conveniently located. The mobile van was clean, the technician - Suhban Khan was very professional and knowledgeable. Like myself, he was also a fitness coach and had solid knowledge not only with Dexa but also the leading body composition measurement devices on the market and smart scales. We had a good chat and I interviewed him briefly for the YouTube channel. If you want to watch, here's the link: https://youtu.be/eJ9x2bf5QHA?si=sytHprsQ9ydwYn-R The scan took about 10 minutes time, with 6 minutes for the scan. You just wear light, loose clothing and lay back, while the scanner passes from your head to your feet. It moves a fraction every 30 seconds. The van was mostly quiet with ambient music - felt very much like any medical setting. Is this a necessary experience for everyone? No. For most people seeking general health I would recommend getting the good habits of proper nutrition, exercise and proper rest before worrying about getting a Dexa but...it will help keep you accountable to your goals and honestly, the subscription service is pretty affordable. I enjoyed my experience and will check in again in a few months.

Did a BodySpec DEXA scan recently and it's always oddly refreshing to get actual data instead of…read morevibes from a bathroom scale. You get a clear breakdown of body fat, lean mass, and bone density in about 10 minutes [!!!]. 2% body fat drop in three months, and a body lean mass like a mountain lion? I'm blushing! But hey, that took a lot of effort and a DEXA scan simply made sure I was on the right path. In this high-cost healthcare world (*cough* USA *cough*), I'm firmly in the "prevent now, panic later never" camp. Spending a little on preventive care beats discovering problems the expensive way considering how healthcare costs are like a SpaceX rocket: up up up up up and then BOOM! No healthcare because you simply can't afford any. BodySpec? Def can afford! Fast, painless, and way more informative than guessing. If you like numbers and hate surprises, it's worth it. https://www.bodyspec.com/r/7rhbr3 Pro tip: look for coupons ;)

I had a mra scheduled about a month ago, but the scan was not completed correctly. When I went to…read moremy neurology appt, it was discovered that the angiogram was not preformed. I called the facility again and they scheduled me for another mra. They canceled the day of because the equipment was broken. They rescheduled me again in a few days. They called later that evening and when I got disconnected for a second time, I found out that they just cancelled me because they double booked me. All in all, my care has been delayed about a month. I had a Cva in July and this is the final exam that I need performed before I can move on with my care, but because of the lack of efficiency, I've been in limbo waiting to see why I had a stroke. In the meantime, costs have been adding up because I've had doctors visit where I couldn't be seen, I've given up work shifts, arranged for baby sitters, etc, for exams they just cancelled without caring. The worst part is that I can't even reach the office to talk with the office manager. Everything goes thru a call center.

Their "Customer Service" automated system is a nightmare. They scheduled me & sent countless…read morereminders including the day of the appointment only to find out they werent even open. Its impossible to call the office directly. Avoid them if at all possible

Had a great experience at NorCal Imaging this morning. They don't take appointments for X-rays…read more(it's first come, first serve), so I showed up at 7:45 and was out by 8:30. Super quick and easy! Everyone there was really friendly and made the whole process smooth. Definitely recommend

Treated my mom with care. It was crowded not enough chairs but I didn't mind standing as long as my…read moremom had somewhere to sit that's all that mattered. They were very accommodating & patient. Technician was careful with her & nice. Overall good experience.

The blood technicians are super nice and helpful…read more Unfortunately, there is no receptionist. You literally walk in and have to check in on the tablet station they have. It is a terrible idea.. given that this quest diagnostics is in the heart of Chinatown.. with many middle age folks to elderly seniors who have a barrier with the technology..... sure, you can switch the language to Chinese but... that doesn't work for everyone. Fortunately for me, I asked one of the technicians when she was getting someone when I needed help because I didn't bring the insurance card and it kept asking me to scan the card.. I had the insurance info on the referral sheet though. The technician helped me and said I have to press "no" to consent since I don't have it. Then, I checked in. SHE KNEW THAT.. BUT HOW IS ANYONE ELSE SUPPOSED TO??? Completely not her fault at all! She's probably had to STOP what she's doing and help so much people... Then, I started helping some seniors because THEY COULD NOT FIGURE OUT THE MACHINES... OR THEIR VISION IS SO BAD THEY CANNOT READ THE TEXT... PLEASE HIRE A BI-LINGUAL RECEPTIONIST TO HELP THE CHECK IN PROCESS. KEEP THE ELECTRONIC COMPUTER CHECK IN FOR THOSE WHO CAN DO IT. A RECEPTIONIST IS ESSENTIAL.

Place is freezing cold tried closing the door and was told I couldn't that the door was to remain…read moreopen..