My right side was numb all the way down to my index finger. Not good. After finally seeing Dr…read more Zwehlen, an MRI for the cervical spine area was prescribed thinking a pinched nerve. I thought it might be associated with a previous and ongoing shoulder injury. So was told by the good doctor it would probably take 2 or more weeks to get in. I got in in 4 days on Easter Sunday no less. Yes, MRI appointment on Easter. I took it. I noticed one of my images on the screen on my way out and upon looking at it real quick I noticed my left side is the side jacked up with potential pinched nerves. Not my right. A few days later a massive rash appeared on my arm and I was diagnosed with shingles that attacked the nerve. Not jacked up shoulder. Not a pinched nerve. But shingles. So appointment scheduling was great. Wait time once there was quick. MRI took as long as necessary. Staff was nice. There were no wheel chairs or other metallic stuff to join me in the MRI tube so that was nice. Waited about 10 minutes for a DVD of the results and out of there. Parking was close.

Two hours of waiting for a callback to schedule an MRI. There are no excuses for this. You would…read morebe equally annoyed if you had to go through this. Implement web based scheduling, hire more people, or figure out a way to help existing staff move more quickly through the queue. I have scheduled here before. It is not that complicated. Driving over there is the only workable alternative. Seriously office manager - solve this or find someone who will! So I finally got the call back about 10 minutes after posting this. Very nice agent and the entire scheduling process took two or three minutes. She said the queue was 100 deep. Pretty strong argument for hiring more people.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

Excellent imaging services! Carolina was so friendly and helpful, start to finish. She responded to…read moremy questions and my doctor's office in a timely manner. She scheduled me at my preferred time. My wrist MRI was done accurately and very comfortably using their extremity MRI scanner. So much more comfortable than a regular MRI. Radiologist report results were provided quickly. I highly recommend Wilson Imaging!

We had a great experience at Wilson Imaging! From scheduling the appointment to getting the report,…read moreeverything was smooth and easy. Caroline and the front desk staff were super friendly and professional, and they made us feel very comfortable. This will definitely be our go-to place if we ever need an MRI again. Highly recommend!

I was rushing! Mama had to be at appointment at 7:30am. I went to bed super early so I would have…read moreher there. I get up shower and I'm ready 6:39am! BC I'm like my Grandfather! Shouts out to him! Always on time. People say you not on CPT time are you? Ok back to the subject at hand. I wasn't sure where we were going! So, I'm ready to rock n roll! My Mother 77 years old. Always says she is on on time for church and her hair appointment. Not even work when she worked! ‍! So I'm clam bc she isn't ready. I said to self what nutcase gave her a 7:30am appointment and I laughed! I went and warmed up the car. Sat in it waiting. And waiting, and waiting, and waiting! She finally came out at 7am. I drove nicely to the appointment! No speed demon as usual! I said to self 2026 if she is late! Maybe she will learn her lesson. If they turned her away. Of course we get there at 7:16am. I said oh do you have to be here 15 min. Prior? Oh no she looks at car clock. I have to be here by 7:20 am. Ok! We are here I didn't go in neither is downtown Oakland Ca. They break window. Even if the car is empty. So I will go get coffee and wait! Will update how appointment went.

I think I figured out the racket here. I was sent to get x-rays at NorCal imnaging due to having a…read morecar accident, was told that with no fault insurance, my auto insurance would cover it. I was told at the front desk that I needed a "medpay release form" from my insurance company in order to process my request. My insurer says they don't have such a form and NorCal has to call them. Norcal says they don't call, they need the form. NorCal Imaging also said I could pay out of pocket and get reimbursed by the insurance company. When I called my insurance company they told me not to do that because often times the reimbursement from the insurance company is less than they would get if I pay out of pocket. So there you have it. That's how they get more money from you for their services.

UCSF Laboratory at the Berkeley Cancer Center highly recommended. Dealing with health challenges is…read morenever easy, but the phlebotomy team here makes every visit significantly better. A special thank you to Michelle and Lee, who are absolute standouts. They are not only incredibly skilled and efficient but also bring a level of genuine kindness and calm to the room that is hard to find. They make the process quick and painless every single time. The entire phlebotomist team is professional, compassionate, and truly dedicated to patient care. If you have to have labs done, this is the best team to see. Thank you all for the wonderful work you do!

Infusion center staff are amazing! They make sure you are comfortable during your infusion while…read moremonitoring you for adverse reactions. Skilled wonderful group of nurses!

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

This place was Peninsula diagnostic imaging. If you want to obtain your previous record, you HAVE…read moreTO go there in person, fill out a form, and have the CD mailed to your home. Super inconvenient. Calling is useless. Go in person

I decide to Updating a Medical Malpractice during year 2020, I said nothing but the truth…read more have no problem with this Diagnostic facility. unfortunately 2020 patient had chest x ray here, received "Negative" reports from Dr Brad Piatt. he totally failure to properly read or interpret this chest X-ray, missed a super size thymoma , gave a"Negative" reports, which we could make law against him. personally know his father also a longtime radiologist, sad because, Dr. Brad Piatt didn't realized how important to done his job right.

This clinic is the biggest joke. I was told to show up at 6:45 am for a 7 am MRI and stood outside…read moreuntil 7 am. Meanwhile, I had to fill out forms 2-3 times with the same information. My MRI finally took place at 7:30 am. Afterwords, I noticed imaging hadn't been sent to my orthopedist and I hadn't received any detail about the imaging in over 2 weeks. When I called, the representative told me I had to go into the clinic, request imaging and wait 30 min OR my doctor could fill out a form for imaging and it would take 30 days for them to get the information. None of this was communicated or stated in the mountains of paperwork I filled out, no one at the clinic made this clear or even said anything about how/when my orthopedist could get the results. Seems you get what you pay for. I should've paid more money to get better service and faster results from a reputable hospital like Stanford. I never would've known any of this had I not called and therefore Castro Valley Open MRI just keeps your money and your records and does nothing else to help you as a patient. I'll definitely never go here for imaging again.

I had a mra scheduled about a month ago, but the scan was not completed correctly. When I went to…read moremy neurology appt, it was discovered that the angiogram was not preformed. I called the facility again and they scheduled me for another mra. They canceled the day of because the equipment was broken. They rescheduled me again in a few days. They called later that evening and when I got disconnected for a second time, I found out that they just cancelled me because they double booked me. All in all, my care has been delayed about a month. I had a Cva in July and this is the final exam that I need performed before I can move on with my care, but because of the lack of efficiency, I've been in limbo waiting to see why I had a stroke. In the meantime, costs have been adding up because I've had doctors visit where I couldn't be seen, I've given up work shifts, arranged for baby sitters, etc, for exams they just cancelled without caring. The worst part is that I can't even reach the office to talk with the office manager. Everything goes thru a call center.

They need to stop overbooking patients I had to wait an hour even with an appointment and showing…read moreup 15 minutes early. Seems like a greedy practice trying to overbook patients to make more money . The front desk worker was nice at least

Awesome staff that really cares. Definitely schedule your MRI or CT scan there. They go above and…read morebeyond to get you in and get your scan done. My husband had an MRI and even though he was nervous. The staff was kind and walked him through the entire process.