DSW remodel in Sept 2025…read more All the sections have been moved around giving a more modern feel with added neon signs, fun painted floor decoration, seating area and more. - new customization station area on the right (tote bag $30; adult T $15; kid T $10; -$10 for printing/embroidery/engraving) - coffee station - computerized shoe sizing for kids and adults - 2 seating areas - donation box I guess there was a an augmented try-on mirror (see your shoes with different outfits) but I didn't see it? I think the floors need a good cleaning from the remodel because all the shoes had sandy grit on the bottom from previous try ons. I went during off prime hours so there was no line for checkout, let's hope it stays that way!

I have mixed feelings about this location, my #1 disappointment is how long it takes to checkout:…read more at 11:30am yesterday, there was only one cashier working. ONE, and it is the week before Hannukah/Christmas!! Behind the checkout area was a (female) supervisor of some sort who was sorting boxes, and while that could have been for something important as well, perhaps getting customers who are trying to pay moving through the line would have been better??!! Check the DSW.com site before you pay because there may be a deal/promo code: I looked and there was a $15 off code with a $49+ purchase; I'll take the $15.00 (get a screenshot for easier checkout). On the good side, the clearance shoes have been well-organized each time I have been in (although there was nothing for me yesterday). The disappointing thing was that I had a difficult time finding the shoes I was looking for - black heels. This must be the most basic heel (except for a nude color?), but the selection was minimal because a HUGE part of the womens section was boots. Boots are great and it is December in New England, but they don't work with a suit at work, a wedding, etc. Sure you can order from the website, but you may need to order 5-10 pairs to find just the right one (and then schlep them all back to the store for a return). Lots of parking right out front, but so-so inside.

I would rate 0 if I could. THEIR WEBSITE IS A SCAM! This is not a trustworthy company…read more From the multiple comments and reviews I later found for Journeys.com, it's clear this happens often, and I feel so stupid for not having looked it up before buying, just to save 10 bucks on a pair of Timberland boots. I got my order around February 20. The size was too small for me. As soon as I put the boots on, I realized they couldn't be used and asked to return them. I did. ONE MONTH AFTER MY ITEM WAS RETURNED, after I had to send MULTIPLE MESSAGES TO REMIND THEM ABOUT MY REFUND, they told me they couldn't refund my money because the item was damaged. THERE IS NO WAY IT WAS DAMAGED. I haven't even used it. I'm sure they don't even know which item is mine--they might have even lost it themselves. That could explain why it took so long; it's like they're not keeping track of their items. Or worse--and this is also possible--since the item was in perfect condition, they just decided not to refund my money and keep the item themselves. With this terrible customer service and these reviews, I guess they have to scam hard to stay afloat. I asked for proof that my item was damaged, and of course, they couldn't provide any. I'm posting this review on as many platforms as I can. If they manage to resolve my issue, I will update all of them with a 5-star rating. But I already know they won't. If you don't see my 5-star rating here, it means they failed. ----------------------------------------- I wanted to provide you with an update: After numerous problems, calls, and emails, when I initiated the process to take them to small claims court, they finally refunded my money.

Much better than Foreigners, largely because of Steve Perry's excellent vocals…read more Located at the mall in the Far West suburbs of Boston (Natick), you will find this store behind the KFT, which is why it ended up in my KFT picture. I stopped in here the previous time I was in this mall with Barbie, but not the most recent time by myself. We went in half the stores in this Mall, and we didn't buy anything from most, including Journeys, as we usually don't, as we just like to browse. They have some pretty cheap deals and not bad compared to the Houston standards.

I wandered in after returning something nearby, and wound up browsing most of the departments (even…read morethough I didn't "need" a thing!). I usually go to the Copley Sq location which is chaotic in the women's department, but the Framingham store had everything organized by size which was a huge surprise!!! Jadiel R. was at the register when I made my purchase, I was the first in line and noticed he was just as kind to the guy ahead of me as he was to me, he is just the right person to be working in that position!!

The lines are always so incredibly long and it's overpriced. I have not encountered consistently…read morelong lines like this anywhere else in the area and there have only been 2 cashiers every time I've come in. On the plus side the cashiers are very friendly.

Overall my shopping was great but the one of the products I wanted to buy had leaked at some point…read moreand it was the last one. The sales associate asked a manager if we could get a $1 discount and she snapped at him "no" there is nothing wrong with it. She was so rude and I asked her name...Nam. So inappropriate.

This is one of the best Marshalls around, so if I am out in the 'burbs I will make some sort of…read moreexcuse about "needing" something to make browsing seem like a necessity. Decent shoe selection - not huge, but very well organized/stocked - and they had exactly what I was looking for (unlike the huge DSW next door which did not!). The two GREAT things about this location is how clean/organized it is, as well as there being several of each size for the items that are dispayed on the end racks. Obviously the adorable sweater will sell quickly, but when it is prominently displayed and the last one available is the one on the display/mannequin, prepare for the reality of it not being the size you are looking for. This hasn't been the case when I have been here, and even with it being the week before Christmas, they had a lot of each item yesterday.

Best sporting good store in Eastern Mass. No matter what…read morecategory of gear you need, the staff is friendly, helpful, and knowledgeable. Our most recent trip was for fishing gear. Last visit was softball cleats and a new glove, before that volleyball pads. This is the type of store that every town needs. Will be back!

Family owned business... Everything for sports plus clothing...boots....diff tupes sneakers...eyc…read more Outdoor games ...diff stuff u dont see anywhere else. Great service

This is a better version of the TjMax at my pervoud one star in that I hated how the lines were so…read morebad and how everyone punched and kinda moved me out of the way. This place is like a better version of that with less lines and is not as packed on thanksgiving after day in Black Friday

I went into the store to buy something with a family member and as I was browsing near the checkout…read morecounters, this older woman ("supervisor") "walkies" her M.OD. On the walkie talkie (Retail Walkie Code Talk "manager of the day") calling him/her to the checkout lanes to catch me (according to her ignorant judgment ) the so-called "shoplifter" and call loss prevention to catch me when she was was apparently trying to accuse me of shoplifting, when in fact I was not. She knew her shame and embarrassment when I mocked her in her tone, what that she said and she deliberately walked away. A few months passed and I went to the store browsing again with the same family member of mine and she gives me this "smart look". I said to myself, she is a complete "bitch" and that if it wasn't my family member that I was browsing with, and giving her some dignity that I would never go back into the store and shop again ever in my life, she was so disgusting that I don't ever want to see her working there again, and I hope that she gets fired.

This Dick's Sporting Goods is HUGE! Two floors with plenty of sports gear…read more You can find all the apparel, men's, women's, & kids, on the first floor & I believe the equipment on the second floor. Located across from the Natick Mall, it's one of my favorite stores to frequent. You can catch a bunch of sales on popular brands such as Nike, Patagonia, Adidas, etc. Sometimes you can find their shoes on sale; Hoka Bondi 8s are currently on sale by the way ;)) Had a great experience today here. I was looking for an item that the app had said was in stock at this location. A worker assisted us in searching for the size so was looking for. Unfortunately, they didn't have it/couldn't find it but it was nice that they tried. Parking: lots of parking available!

Never had issue here! Love DSG!…read more Ample parking, always a huge store they don't have all the frills of the new one but overall we enjoy this location. They have sneaker selection which we were looking at and trying on, staff was friendly to us and asked us if we needed sizing right away. They have walls Yeti and Stanley tumbler and bottles which is great! A ton of apparel, sports gear and more! Download the app, save 20 off on $100 or more purchase. There are some brand exclusions so read the fine print or ask the cashier to try the coupon anyways!

I went to this store 2 twice for the pass month to buy a boot they are closed 7 min before 7pm …read more That wasn't right I speed to try get there before 7 but twice it where close before 7pm.

Loving this new store. I visit Famous often, and even though I bought new shoes, I just had to stop…read moreby the Natick store for the grand opening. This new Famous Footwear sits in the Natick Mall on Route 9 in Natick, across from the food court and near the Sears entrance. The most convenient way to access it if you aren't in the mall already for other shopping is to park near Sears and cut through. What I find bizarre is how Famous Footwear is now opening in the mall, after they had a larger, more easily accessible location in the Sherwood Plaza around ten years ago, that closed just after opening. Regardless, this place seems like it is a good location also since every store does well at the Natick Mall! Staff at the store today were friendly, helpful and attentive to all of the new customers. Large variety and top stock. I can't say it's the largest Famous Footwear location I've been to, but then again I had no problem finding myself a sharp looking pair of shoes to accompany for the season. I am a huge sandal / slide person, but have discovered that even in the summer, having shoes is still necessary. This place opened right in the nick of time. Very new design used in this store, that actually I find effective. Benches throughout the entire middle of the store for any customers to try shoes on, and separate sides of the store for different types of footwear (dress shoes, sneakers, and of course, sandals). Good selection, good prices and super clean, organized store! Remember, the best secret is to park by Sears (the best parking lot to park in at any time...), cut through the store and enter the mall. It's the first store on the right. 5 stars.