Always love to stop at LL Bean wherever I am at. They have great quality clothing and you never…read moreknow when you are going to find something you just need to get.

Taylor was our HERO today. We went to the Boston Children's Museum today and our 3 year old had…read morenot one, but two accident in quick succession. Needless to say for a kid that has never really had an accident, this was going to ruin our day. Can you imagine a children's museum that doesn't have a gift shop. Worse yet, there really weren't any places we could get stuff to get him cleaned up. My wife yelped for Kid's clothing and LL Bean turned up not too far away. We walked over not sure if we would find anything. Taylor welcomed us and asked us how our day was going. I shared our situation while my wife rolled her eyes at me. I mean why skimp on details when you need an outfit fast and the sizing isn't what uou are used. Taylor found us several options of shirts. My son chose the purple t-shirt. She went back and found more pant sizes. He left in a pair of blue waterproof pants to go with his purple shirt. Taylor even told us that oddly thus happens and we aren't the first family looking for kids clothing after visiting the museum. Alas they don't sell underwear but it slvaged our afternoon and was enough to get him down for a nap. I consider that a WIN with a capital W. My wife found some traveling clothing as well because whe wanted to support the store as well. I really wanted to buy stuff as well but I run way too hot and it is September. The summer stuff is gone but there is always their website.

This review is solely about how the store looks - gorgeous and beautiful!! Dark wood through the…read morestore with really nice decor. Christmas decor is so pretty - so elegant and classically done!!

Ryan is the nicest man on earth and gave us water while we were in the store he deserves a raiseread more

Always fun to look at their clothes. I did like this sleeveless jean jumpsuit but they only had a…read moreLarge and I needed a small. They always have such cute items here but since I live in warm weather, most items were for cold weather! The only problem is that there's one dressing room so it can get a little tight if there's more than 1 person who wants to try things on.

Nice staff, friendly and helpful!…read more Different pieces that you don't see at the mall.. at reasonable prices. Fun to try a different look!

Fantastic employees, knowledgeable and professional. Helped us map out three pairs of custom…read moreConverse shoes. Very satisfied with the end result-so stinking cute!

Staff here were really helpful, didn't find shoes this time around but they still made the…read moreexperience awesome. Very knowledgeable and helpful. Even went above and beyond to show us a collab that had sold out immediately. They have customized Boston stuff that I'm not sure if you can buy but I'm assume you can pay to make your version. It was also nostalgic since Converse were basically the only shoes I wore in middle school. But, visiting this store has made me more open minded about purchasing some more. They have more styles than just what I remember, but of course still have those ones too. It was cool to see them displayed like that in person. Overall fun to visit the flagship right in Boston and I'd come back here when they have a collab drop or just to shop! It is located on the pier near TD Garden so stop by when you're around!

worst store on the planet. 40 minutes wait for a dressing room. then was told they don't take cash…read more rude staff. horrible horrible horrible experience. and I'm a professional shopper. do not go. also, inappropriately rude to very nice lady who didn't speak English. Will never buy reformation again and have bought tons of it in the past.

3 Stars for so-so customer service, limited selections, and an non-intuitive way of handling…read morefitting rooms... I was in Boston recently and decided to hit up Reformation since I'd only ever shopped from them online and never had a chance to go to a store and actually try the clothes on ahead of making a purchase. There were a few dresses online that I had my eye on, and I was excited to try them on. As I entered I felt a bit like Julia Roberts in Pretty Woman. There weren't many customers in the shop (weekday), but I felt totally lost because it looked like they only had one of each item on the racks. (Side-note: the tiniest sizes, of course.) I looked totally bewildered, but no one working there came up to me, they were huddled around the check-out counter chatting and occasionally looking over at me. Eventually, I approached them and asked them the process to try things on since there was only one size of each item. One of them glanced over my shoulder at the screen on the wall and said I just pick out the item on the screen and request my size and someone would pull the item from the back and start a fitting room. I've never experienced this process at a store before, and am down for innovation, but there were no smiles, no signs explaining the process, nothing that felt inclusive or friendly at all. Besides that, they only seemed to have the most recent collection, and were missing tried and true staple dresses that are popular on the website. Ultimately, I tried on one dress in a couple of sizes and left without anything. The experience was pretty uncomfortable and uninviting, so it is extremely unlikely I'll return. I'll just shop their online store and cross my fingers it fits...

After our nine-year-old daughter lost her coat at the Museum of Science, Gap Factory had the best…read morewinter coat selection for kids. We ended up with a great coat for $16!

Had to pick up an online order from here and the process was seamless. I love the quality of Gap's…read moresweatsuits. They are warm and durable. Staff were friendly and helpful in assisting me receiving my orders. I was in and out within minutes. No complaints!

This location has a couple floors and is usually well stocked. The people who work here are…read morefriendly and very helpful and it's very clean.

It's not a bad store, it's super cute and pretty clean, but I just had a bad experience here…read more One time I was there, there was 20 minutes until closing time and I was adding up some prices of what I picked out. It was at this point that I noticed I had accidentally got the wrong size in these pants I got, and I was about to just switch them out real quick before heading to the checkout. Then over the intercom thing they said "it is now 20 minutes until closing time, so please make your final selections and head to the checkout", and I was like ok perfect timing I just need to switch this and it's right here. But when I turned around to face the rack with the pants, there was a bunch of security guys kinda pushing everyone out. I was right in front of the rack, so I asked the guy who was blocking me from it if I could just switch out the size really quickly, and he firmly said "No. We're closed. You need to go to the checkout." and continued backing me up. So I was like "really I can't just switch it even tho it's right there?", and he said no so I gave up and went downstairs. Now, I do understand that places like to start closing up a little before their closing time so they can leave at that time, but there was 20 whole minutes until the store closed, there was a line at the checkout to wait in, and I just needed to simply switch the item for the correct size. Keep in mind, the rack with the pants was legitimately no more than 2 feet behind him. I felt like it was just so rude and unnecessary for him to not let me. Like why did it matter if I waited in line for 5 minutes, or switched out the pants I needed and waited in the line for 4 1/2 minutes ??? I could have easily switched them and then just been the last person in line, but he just didn't let me!! It was so disappointing!!! I ended up not getting the pants because they were a size too small so I just had to let the check out person take them. :((( Why couldn't I even say ok then I don't want them, and put them back on the rack behind him?? Idk I really don't get it. Then I came back when I was in the area about a month later and all of those pants were completely gone. I saw so many of the same items that were there before, but not the pants I wanted so badly. I can't find them online, or literally anywhere else on earth, which makes no sense. The staff had no idea why this was either/where they went. It's just so upsetting knowing I could have had these one of a kind (apparently?), cutest pants ever, but I can't all because this random security guy wanted to go home 10 seconds sooner. It's giving: how dare you make a mistake, get out! I'm now going to cry myself to sleep over these pants; thank you for listening to my rant.

Adidas is one of the sponsors of the Boston marathon. They sell the merchandise that we can buy as…read moremementos of our race day. Why I bought another unicorn I don't know but now I have three. I think I got the sweatshirt this year, the jacket was expensive. But I did stay within my budget of $100. I was very happy about that. This might of been one of the pop ups for race weekend in Copley square or at the expo itself. I don't remember. Lines were long but staff was friendly.

The checkout line was super long and the 5'9" manish manager was just standing by a rack of clothes…read moreand when he saw that the line was long he jumped on the opportunity to help get the line cleared fast!