I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in…read morethe middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to.

Honest, professional people running the place. THey only do what is needed for the car not extra…read more I have use them for my cars for about 30 years.

This family-founded, family-run business is a true treasure in our community! When my mother first…read morelocated this shop, she wanted a place to take her loved, older Toyota vehicle for maintenance and repairs. She had such a good experience that she recommended the shop to me for repairs on my former vehicle and, more recently, for my used car pre-purchase inspection. Right from the start, the staff made me feel at home and made recommendations to guide me to find the perfect vehicle for me. I also learned that some special dealerships offer either "pre-purchase inspection off-site" or "3-day money back guarantees" virtually eliminating "buyer's remorse." So I focused my search on dealerships with either of these two options in order that A. Anthony's was essentially a "co-pilot" in my car search. A huge shoutout to Genette! She was amazing, walking me through the used car purchase process, giving the vehicle a thorough inspection, and explaining all the next steps. Her attention to detail and patience with all my questions made me feel totally confident in my purchase, and I am extremely happy with my used car purchase. They truly set high standards for great service and genuine care. Everyone here is super-friendly and professional, and it's clear they really care about their customers (which is smart business imo). In addition to ubiquitous brands like Toyota, Honda, Ford, they work on all brands of vehicles including luxury lines Mercedes, Audi, Buick, Lexus, and more. If you need auto repair or are looking to buy a used car, I recommend you consider building a long-term relationship with them.

Best service anywhere!! Staff is excellent and pay great attention to detail. If you want your car…read morein good hands then this is the place to go!!

I recently had my tires looked at for nails and I got an oil change done by Manny. He was very…read morequick with the service and prompt on future service maintenance on my Audi. Great mechanic and punctual when it comes to overall usefulness in preventative maintenance for future occurrences on my car.

Customer service here is hit or miss. A few years ago, I had a flat while at a restaurant next door…read moreand came here--everything went smoothly, so I decided to return. This time, I was quoted a price, got a printout, and was told the parts would be ordered. When I came back for installation, I'd forgotten the printout--but I still expected to pay what I was quoted. Instead, they said they didn't have the quote on file and tried to charge me way more. I kept reminding the guy of the quote and even mentioned a number I recognized, but he acted like I was lying. After I stood my ground, he offered a "discount"--but I wasn't asking for a discount, I just wanted the original price. When I got home, I noticed even that "discounted" number was higher than what I was quoted. When I brought it up to the owner, he got argumentative. From what I've seen, this place has a track record of overcharging or inflating prices. I'd be very careful here!!

I wanted JRS Auto to be my go-to neighborhood mechanic, but this experience was a complete…read morenightmare and totally unacceptable. I dropped my car off after hours on 4/8 with a brand-new $140 combination switch (Part #93400-J0000). The part was in a large Bath & Body Works box (about 2 feet long) and placed clearly on the driver's seat so it would be impossible to miss. Days later, Renata actually called me to ask where the part was. I was stunned--I told her, "What do you mean you don't have it? It's in the car - on the seat!" Instead of admitting that JRS lost the part or someone stole the part, she spent the next hour on the phone gaslighting me, aggressively insisting they "never received" it. She claimed she "checked with her guys" and that "they don't steal," directly implying that my son and I were lying about leaving it in our car. How can an automotive shop lose a part?! It is physically impossible to miss a 2-foot-long branded Bath & Body Works box sitting on a passenger seat!! I even texted a copy of my eBay order details and Ring camera photo showing the delivery, but she continued to deny reality for over an hour (see pics below). But unfortunately, they still refuse to acknowledge they lost our part and continued to gaslight my son and me. That's not just frustrating--it's unprofessional. Being told something didn't happen when you know for a fact it did, combined with a refusal to provide the supposed video footage, raises serious concerns about how this situation was handled. From there, it was nothing but delays and excuses: * I was told they would look for a replacement part -- of course I would have to pay for it (since they refuse to admit fault for losing the part we left in their possession days earlier). But after a couple of days, the part they claimed they ordered did not work in my car. * When I asked to pick up my car, I was told it had already been taken apart and I had to wait another day for them to put it back together * My vehicle sat there for 8 days with no resolution My primary point of contact during this entire issue was Renata. Throughout multiple conversations, she insisted the shop never received the part and dismissed my explanation that it was left inside the vehicle, despite clear confirmation of where it was placed. I also requested to see the referenced video footage, but it was never provided. In the end, the original issue wasn't fixed, the $140 part in their possession was never accounted for, and I was still charged $17. At this point, I am requesting reimbursement from JRS Auto for the $140 part that went missing while my vehicle was in your possession. This situation should not have happened, and it should not be ignored. Now, I need to search for this specific part again. It's not easy to find, considering the model number and the requirement for a skilled mechanic who can install it without damaging it and without overcharging me. If this is not resolved, I am prepared to escalate this through formal channels, including filing a complaint with the Maryland Attorney General's Consumer Protection Division and pursuing the matter in small claims court. Based on this experience, I would strongly advise others to think twice before trusting this shop with their vehicle or property.

STRUT REPAIR GONE WRONG! My husband and I are so sad. This is part 1 of many to show proof of this…read morecompany and how they truly operate. 20 years in business or not. All you will see is facts and I will be filing a complaint with BBB and possible legal action. I recorded EVERY conversation I had with Renata because she talk too fast and too much! Be careful who you trust with your vehicle. They were so kind and talk a good game but little did they know, there was a camera recording. You can't trust nobody with your vehicle nowadays! And why is the mileage and years of warranty missing on the invoice as well as the parts used and detailed amounts? Very shady!!! Stay tuned...

My tire had a nail in it and I did some calling around for a price check. 2 places was going to…read morecharge between $40-$60. I called Expert Auto Repair & Tires and spoke to Olivia and said the price would be $20 and take 5 mins. I went to the location where I was greeted immediately. Oscar had me pull my car up and he plugged the tire right on the spot! I wasn't there for more than 10 mins between getting the tire plugged and paying. Both Olivia and Oscar were very nice and made sure the service was completed to my satisfaction before I paid. The only thing I will say was it was too much air in the tire compared to the other 3 but it was nothing to just let some out. I will definitely be going back for future vehicle maintenance when the time comes!

Bought new tires in May of last year . The purchase included tire rotation. Service was swift and…read moreconvenient. I would definitely return again in the future.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

In March 2025, my daughter purchased a used 2018 Audi Q5 from Karen Radley dealership in Virginia…read more Prior to purchasing, we inquired about any issues with the car, and we were told there were no issue by the dealer. On 8/18/25, my daughter took her 2018 Audi Q5 to an Audi dealership in Silver Spring, Maryland for its 100k tune-up. During that inspection, the Silver Spring dealer said she had a coolant leak and that it was going to cost $8k to repair it. We hadn't noticed any leaks and the indicator lights didn't alert her that there was a leak of any kind, so we decided to get a second opinion. On 8/20/25, my daughter and I took her Audi Q5 to Jorge at Genuine Auto Repair for a second opinion about the leak the dealer found. Jorge was my regular mechanic, and I trusted him. I called Jorge and asked if he would look at my daughter's car to ensure its safety and that there weren't any issues before we moved her out of state. I purposely didn't tell Jorge of the issue discovered by the dealer. I wanted to see if he would come to the same conclusion. If the leak had been corroborated, we had planned to get rid of the car. Jorge said to leave the car with him. We returned several hours later, and Jorge told us there were no issues. I asked him if he got under the engine cover to get a thorough look, at which time he began to get fidgety and nervous. I said, I am asking because the dealer said there was a coolant leak, and we are trying to get a second opinion, he began fidgeting again and "offered" to put the car on the lift. He put the car on the lift and said he didn't see any issues and that there weren't any leaks, so I paid him $95 for the inspection. In October, the coolant light started coming on, and my daughter has since found out that it will cost 8k to fix. It's unsafe to drive. Now we have to get rid of the car. She is now without a car. I called Jorge on 11/17/2025 to let him know and asked him to refund my $95 he refused and argued with me instead. To the owner's wife's unintelligent response, you don't do the work on these cars nor have you at anytime been involved in any conversation I have had with Jorge about any repair he's fixed for me! You don't know what I can afford! Anyone with half a brain would not pay 8k to fix a car! We went to Jorge to get a second opinion about an issue and HE DIDN'T THOROUGHLY CHECK THE CAR LIKE I PAID HIM TO DO. That is the issue here. NOT DOING WHAT HE WAS PAID TO DO. Had Jorge really checked the car on 8/20/2025, and seen the leak, we would have gotten rid of the car. Instead, because he gave us a false "all clear", we kept the car, and the issue grew unknowingly, and now the car is unsafe to drive as of 11/17/2025. There are some cars that Jorge isn't equipped to work on, and he needs to be honest with his customers if that is the case, and NOT TAKE THEIR MONEY, BUT INSTEAD REFER THEM TO SOMEONE ELSE. Now either Jorge or his illiterate wife have just texted me this:

They were very unprofessional and rude. I went there to fix a cracked radiator and the issues…read moremultiplied with my front cameras not working and my car now leaking coolant.

Hector is very nice but his wife is very rude and always has an attitude. Not professional and…read morespeaks Spanish talking about you not realizing I could understand her.

I payed way less here than going to the dealership to get my car fixed, the prices are reasonable,…read moreaffordable, and inexpensive! The service is excellent, and my cars engine works perfectly now. Definitely recommend coming here rather than the dealership

I called on Saturday for a car safety inspection. They said to bring it in on Monday and it would…read morebe $100. I showed up and they said, "actually it will be $150 since you have a Tesla." I walked away at that point and went to another place with that was a BS answer. DO NOT GO HERE, IT'S A SCAM.

Very professional and punctual and prices are very reasonable . Friendly and clean, respectful but…read moreto the point. Does not try to beat you out of your money or over charge.

If I could T six stars I'd do it in a second. He's been taking care of my cars since he opened this…read moreshop almost 20 years ago. He always helps me understand any situation and charges me fairly every time!