They do a good job working on your vehicle. The staff are polite and describe in detail what they…read morefixed.

I purchase a used Ford Explorer from Schoolden's Garage. I paid $7000. Not a cheap price for a used…read morecar. Literally a month later I had to bring the truck back to them to fix numerous issues including a new fuel pump. The worst part is that less than a year of having the truck the transmission went up. I had the truck towed there and they said it was nothing they could do. So I had to take the truck to AMMCO transmissions and it costed me $5000 to get it fix and get my truck back on the road. Schoolden's Garage sells bad cars that they get from the auction. Their cars are lemons! My husband also purchased a truck for $6500 from them around they same time I did and his truck is falling apart too it needs $3000 worth of work to be drivable again. Please save yourself the money, time and headache!! Don't purchase cars from this business they are doing bad business and burning people.

I have been going to Olympic Auto for over 10 years and will not take my current vehicle or any new…read morevehicles I purchase anywhere else. I recently had a major issue with my beloved 2008 Infiniti (Stability Braces had completely rotted out) and needed to get these hard to find parts delivered to their shop to save the life of my vehicle. Ronnie and John worked their tails off to find me these vital parts for my vehicle, calling multiple suppliers throughout the USA, and did not stop until they were able to find and install this part, which in turn prevented me from having to purchase a new vehicle. Throughout the process, Ronnie checked in with my frequently to let me know where things stood, and kept me notified of any changes/costs etc. that were ongoing. Literally ANY other Auto Service Provider would've given up and told me I was out of luck and to find the parts on my own, but not Olympic Auto. If you are looking for a place that won't give you the run around and will keep your car running at a high level until the very end, look no further. This is the BEST Auto Service Provider in the greater Baltimore-Washington area, I challenge anyone to debunk this statement. Thank you all again for saving me the pain and heartache of getting a new vehicle! Cheers.

I had my vehicle inspected here. There were some unexpected findings but it was a fair assessment…read moreof the vehicles condition. Not the fault of this shop but I think Maryland's law about window tint is BS!

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

I took my car there with a oil leak. I told them it was coming from the oil pan. They said it…read morewas a nut at the base of the oil pan. That may have been the case, but it was more than that. I had additional work done the cost was over $600. I get home...oil in the driveway AGAIN. I call them back and they replace the oil pan for $600 and change. I requested a discount, They didn't do the job right the 1st time. GREG said for what. I did have a coupon...he could have took $100 off. He did not. I give him my credit card. He swiped it and put it on the table...not in my hand.

I have been living in Maryland and have NEVER had a mechanic shop as reliable and HONEST as these…read moreguys. They take time to fully explain the problem to you and their prices are well worth the cost. I highly recommend you take your car to them.

Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

On time. Reasonable prices. Communicate well. Easy to locate. Would recommend to others.read more

I went to Reliable for 6 years - and was always happy until my past couple of visits. They kept my…read morecar for FOUR HOURS for an oil change and did not tell me that a tech had been injured, causing the delay. when I called at hour 2. If you would've told me that someone was hurt, I would've taken it back the next day. But that option was not provided and then I was made to feel bad about it when I complained that the appointment took so long. They also misdiagnosed a problem with vibration in my vehicle. I ended up replacing the front struts, which probably would've needed it down the road, but it was not urgent or the cause of my problem. They also quoted over $500 more than any local shops for the struts. They were even more expensive than mitis! And they wanted a down payment as a deposit for the work. I've never seen this before. Not just here but anywhere! The kicker is that it was not the struts at all, instead there was a driveshaft problem that they should've seen because I asked them to look at the alignment, steering, and rear differential. They also missed the fact that a rear strut was leaking during that same check (which should've been obvious if they were actually checking the rear differential fluid). When I called to ask why the service was so inconsistent with the actual issue, and to see if they would issue me a refund based on the extra work I had done because of them, I was hung up on. I'm not sure what's going on with the manager but she used to be a very nice person. Not lately. Don't get me wrong, are used to rave about this place. I even took down a five star review in which I joked that I hope they did not get too popular because I liked getting good appointment times. I wish this place was good. They were good for a long time. Not anymore. Watch yourself. Who asks for a deposit especially from a long term customer - over six years I've been going there and always trusted their suggestions and prices. Maybe COVID has affected the way they do business.

Went here for an oil change. Made no appointment and they took me in after 5 minutes of being…read morethere. Took about 30 minutes and was 68 bucks. Worth it to me !

Took my fiancé s car for a state inspection after getting reamed with a list of bs from another…read moreplace. He was quick and fair. Would definitely go back for a normal car issue

DO NOT GO HERE. So unprofessional. They clearly do not know how to manage his time or clearly…read morecommunicate expectations. I called ahead to make sure this shop had time to complete repairs for inspections. They told me to drop the car the next day at 9AM. I did but didn't hear anything for two whole business days. Three hours after I had followed up, Joe calls me to actually do a consultation on what was needed. He clearly had not even looked at my car and told me I would not get it back for two more days. When I said this was unacceptable and that he should have told me some time in the last two days, he bullied me with gaslighting (insulting my parents??) and demanded that if I did not what I was doing at 8 PM on a Friday to get my car immediately, he would have my car impounded. Go anywhere else. Cars are complex, but agreements are simple. This shop does not communicate well.

Joe is a nice guy. He is a boutique place and not a chain. May be a bit pricier than big box…read morestores, but the quality of service is unparalleled