I have been using Hoffmaster's Auto Care for well over a decade to maintain our vehicles, and my experience with this excellent firm has been entirely positive. The work is consistently done well and quickly, and at rates that I know are fair and modest. The staff are professional and easy to work with, and always courteous and cooperative. I really cannot say enough good about Hoffmaster's. They are a reliable, skillful, honest gem. read more

I am a senior who lives in Silver Spring and heard about how good Hoffmasters is. My problem was mechanical (locked up E-Bike rack, corroded and inseparable from trailer hitch). First looked for machine shops, then dropped by for help inquiry without an appointment. Mike took me right away. Solved my problem. Fifteen minutes later we were done. My Subaru Outback is off-warranty, and I am definitely returning. read more

Wrench master! When my engine started shuddering, I checked Yelp for nearby repairs. I put in a request on their website and got an appointment the next morning. Hoffmaster's is a bit of a hidden gem, there's a sign on Tech Road ,but you have to go around to the lower level on the left. Although I had chosen partly on the basis of proximity, they combined the road test with dropping me at home, about a mile away. My guess about a misfiring cylinder was correct, but the cause was unusual. Seems a mouse had made a nest on my warm engine and gnawed through the wires! So they picked me up a few hours later, all done. Quick, right, and reasonably priced. I really felt like I was treated like a person rather than a source of funds. They will be getting all my future automotive work. Five shiny chrome stars read more

Hoffmaster's Auto Care - Front door and fixed car - Auto Repair Near Me - Silver Spring, Maryland

Satisfied new customer. I am a retired auto parts regional sales manager. I've been in over 1,400 auto repair shops in my career. There's a huge difference in quality of repair shops. I met Steve Hoffmaster when he owned Colesville Amoco over 30 years ago. He was a great customer, but I never used him personally and took my car to a different shop further away. Recently, after that shop installed new tires on my SUV, I still noticed a vibration at highway speeds. Since I had already replaced a lower control arm years ago, and the problem felt the same, I figured I needed another one. Rather than take the journey to my normal shop, I decided to give Steve a try. After inspecting my suspension, Steve discovered that my control arm was good, but my normal shop had mis-balanced 3 out of the 4 new tires they installed. Instead of the expected $400 - $500 repair, Steve was able to balance and rotate all four tires and my SUV is driving vibration free again at a fraction of the expected cost. Due to my experience, I get many requests from friends and family on where to take their vehicles for repair. I tell them to judge shops based on three criteria: 1 - must be competent - with correct tools and equipment. 2 - must have high ethics - must trust that they will not rip you off. - 3 - must be reasonably priced - not the lowest guy in town - but reasonable. Steve passed the test on all three criteria and has earned my future business. read more

This place has been around for 45 years! Being around for that long that says something. Type of work they do is basic oil changes to complicated work on your car. Bottom line, this place has honest price and great services. read more

Amazing service and 100% honest. Only place I would trust with my car! The people that work there are so friendly and will tell you what needs to happen immediately and what can wait to help you not go into debt fixing up your car! Their prices are also excellent. read more

A shop that puts customers first. I wound up here from a quick google search, since I was near the MVA. The prior owner of the vehicle I was driving had decided to snap the head of the license plate bolt off to take off the license plate, resulting in a bolt shaft that needed to be drilled out. I wound up coming here, and was greeted by the owner of the shop, Steve, with a friendly face and a willingness to help. He quickly took care of the issue, and was incredibly professional throughout the whole process. While he was working, I went inside and had a great conversation with Mike about other issues with the vehicle. I asked for a quote to have front struts done on the car, and he gave a great price. TLDR: Friendly people, good prices, fair labor rates, 10/10. read more

Steve and his guys are the best! Unfortunately my 2016 Suburban needed a transmission and a compressor for the rear shocks. Clearly not what I wanted to hear at 60K miles. However, they had me back on the road in one week and everything is perfect. They were the third shop that had looked at the problem, but the only one that provided a proper diagnosis. I'm going to bring all of my vehicles to them in the future. Very knowledgable and fair pricing! What more can you ask? read more

Haven't had the chance to visit for a full job yet, but did receive a call today from the GM of the shop (I'm bad with names). We discussed my review and why I felt that way, and with the added context I definitely understood where he was coming from. He showed respect and accountability for calling me back and having that discussion, so I will gladly visit in the future. I hope when I come in next time I can bump this to 5 stars. read more

Short update - Shortly after the oil and transmission fluid change (about a week), my car decided to start having issues suddenly - check engine light on and all. It was also driving oddly, which is a huge problem as I commute from Silver Spring to Baltimore daily. We called them and they said they would give it a look. The diagnostics said it was an issue with an ignition coil - two of them in fact. I hadn't planned to be back at the shop so soon and was scared both for cost and time - as this is our only vehicle at the moment. I even told them so much on the phone. They had the coils replaced within a few hours for under $500. I cannot believe it! I am definitely happy with the service. They also let me keep the broken ignition coil... which is in two pieces (but shouldn't be). read more

These guys are the best. Their prices are reasonable, they get the work done fast, and they are honest about what needs to be done. As a woman, I really appreciate that, as I've been to several other auto shops who clearly are just trying to take advantage of me. read more

I had got my front brake pads and rotors replaced here, then had to come back because I had the same issue and they replaced them again (for free) in 2018. It was free because they said they just happened to have gotten bad rotors last time. I started having the same issues earlier this year and decided to go to another shop. They told me my front pads and rotors were in bad condition and needed to be replaced. So in two years, I had to get them replaced. Mind you I averaged about 8,000 miles per year at the time and you'll have to take my word that I am not an aggressive driver. This place simply does bad work. They are very kind and had wonderful reviews and that is why i recommended my sister to come here too but she ended up having similar issues. Neither of us will ever return. It is unfortunate that Murray's Auto Clinic nearby had to close due to Covid, otherwise I would recommend them. read more

I cant speak to the quality of their actual repairs, but do not take your car here for your initial safety inspection if you bought a car out of state or recently moved to Maryland. While some of the issues they flagged with my car were legitimate, others were dishonest. They went out of their way to identify tons of "defects", many of which were either cosmetic, and not required by the state of Maryland, or "defects" that they simply lied about in order to then jack up the quote to repair my vehicle. What a racket. read more

My battery was rundown by my hazard lights running all night. Why they were turned on is too long a story. In any event I took the battery to Hoffmaster's and asked them to charge it up. They had it fully charged in 4 hours and would not take a penny from me for the service. I have been around for 77 years and can say with confidence that this type of friendly help is not seen very often these days. read more

Wow, I'm shocked I haven't reviewed this place yet. They're a family auto mechanic shop semi-hidden off of Tech Rd. I'm here for everything from oil changes, battery replacements, brakes, etc. Steve, the owner, is the bomb. I love that they're locally owned (36 years!!!), very professional, very efficient, and reasonably priced. They also do a great job of getting you in quickly for maintenance repairs and their turnaround for even emergencies are fast. Always dependable. Thanks, Hoffmaster team!! They're walking distance from my house so if I'm going for a longer repair, i can visit the potbelly & panera down the street. Their waiting area is also very comfy, clean, and has wifi so I usually end up just doing work there. Tips: on left hand side off tech road (see pics). You will see a sign for limo service - turn into that lot and turn immediately left and they are just down the hill to your right in the big red brick building. Call if you get lost! read more

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Everyone is very friendly and courteous in the shop. They also are honest and reliable. I've had them to repair brakes, windshield wiper fluid motor and general maintenance on my 14 year old car. All repairs were done correctly and efficiently and for a reasonable price. read more

A great shop. Work is done properly, skilled technicians, extremely honest and ethical. Mike keeps things running smoothly. My go to place for auto maintenance. read more

Outstanding auto repair. Highest rating in Washington checkbook. Reliable, fair , top notch quality. Very dependable. Very experienced. Best I have ever used read more

Very rude and seem to only cater to a specific type clientele if you know what I mean smh

If I could give these guys more than 5 stars I would. It's the kind of place you walk into and you're greeted with a warm, helpful associate. Steve, the owner, makes me trust him and his staff; which is exactly what I'm looking for! I don't think he's gonna try to upsell me or take advantage of the clueless about cars blonde that I am. I believe him and ask for recommendations. He gladly assists, but has a quiet confidence that his good service will pay off. Highly highly recommend. ***location-- a bit tricky the first time you go here. Across the street from Darcars. There's a small sign when you turn in the lot, but you have to take an immediate left and go down a small hill to the office. You will see lots of limos in the lot. You're in the right place. read more

Got a few things done there. Really liked the service provided. There was something Toyota told me to get and it turns out I didn't need it so I appreciated their honesty. They could have just taken my money. Overall great experience, the quality if work is good and the service is great. It's a little on the pricey end in terms of labor costs but I guess you get what you pay for. read more

Hoffmaster's Auto Care is our go to car doctor by far unmatched! Absolutely they are masters of auto car care and car repair! 101% highly dependable, you cannot put a price tag on peace of mind, honest, dependable, transparent and expert service. This place never fail to impress us with their expertise, their consistent honesty, transparency, quality care, genuine, skills and knowledge trust totally ALWAYS guaranteed. We are confident to have our vehicles cared by these guys. Our lives and livelihood dependent on our transpo. everyone needed a reliable car doctor and prob 95% of people are clueless about car mechanics so you bet many can be fooled or taken advantaged of no telling how rampant it's happening. It's awful. Before we found this place we've been to several auto shops, we travel afar for some peace of mind, even Sears auto center lol So frustrating, being charged so much and the service sucks the issue still persist, when you go back they charge you again for the same diagnosis it's that annoying! This happened to my neighbor, she have brand new car, the break is squeaky she brought it 2-3x still making noise. After testing so many auto shops around screwing our cars even simple oil change they messed up the wheel hub, they dented them! After checking around & online reviews voila this place is a good news. One time we notice some sounds days after the service on the same diagnosis: they request to take a look at it again FREE OF CHARGE - that is how they guarantee how they master auto care. They never stop until your car is restored, cared and fixed. They act on your car timely. They call you what's going on, how and when it is finished. Just a smooth vacation experience overall. The family owned auto repair shop tested by decades get's it's reputation from their lifetime experience, values and integrity. No wonder they receive THE BEST AUTO CAR SHOP they literally they master car care and repair! More blessings to you, your team and all your decendants. Please expand, share your goodness. We the people need you Hoffmaster's so stay and keep shining. Godbless. read more

Hoffmaster's has been servicing my family's cars for years. I am extremely particular about my cars and Hoffmaster's is outstanding. The mechanics are excellent and provide detailed explanations of the necessary repairs. I am treated with honesty, fairness and respect and they always fit me in when I have an urgent problem. I wouldn't go anywhere else. read more

I have been a customer of Hoffmasters/formerly Mikes for at least 20 years. Since I usually have a used car, I trust whatever Steve Hoffmaster tells me. He is honest, professional and provides great service without ripping you off. Staff are friendly and professional too. As I am sure you want to have the best medical care, Hoffmasters will provide you with the best car care. read more

I first started coming to hodfmastera in 2013. I have always dealt with steve up until the last couple of years. I have always had an inexpensive car until recently. I purchased a used cadillac and the power ateering went out. I dropped it off and was told that it was wet under the hood so that had to dry it out tp see where it was leaking They also told me that it was making a noise and that they thought it was the transmission.. They called me back and told me the problem and estimate. They said it would take them 4 hours to fix replace the hose and i said that i would have to bring back to get it fixed He asked me if i just wantwd to leave it there sitting for a couple of days. I said no i need my car. He said that they would have to put it back together and it takes about a half of an hour so he will charge me for that and when i bring it back they would just charge me for 3 and a half hours We picked up the car and it sounds horrible It was reletively quiet when i dropped ir off. This noise can be heard over the radio. Big difference. I callwd back when i got home and he denied telliing me that they did any labor on it. I am not one to argue so i just told him he just lost a customer. So do not believe anything that they tell you. I called around and foundout that it is a two hour job read more

Just to set the record straight, Hoffmasters eventually refunded my money for the second clutch repair, and as per my review update below I never paid for the third clutch. So, I only ended up paying for one clutch, even though they installed three. Since my car is a very old VW and has since had an engine replacement by another mechanic which in itself had problems, I can believe that the entire clutch issue may have been due to the fact that they used an aftermarket clutch the first two times and my VW was more particular than usual. At any rate, since they eventually did stand behind thier work, I am raising my rating to four stars. read more

The owners are very honest and reliable. They always make the time to look at my car right away if I am having an issue.

I was a customer of Steve's, way back in the late 80's and early 90's, when he was at Colesville Amoco. His cousin was my next door neighbor. I moved away in 96; otherwise I'd still be a customer. I really liked working with him - he did good work, was reasonably priced, but most of all, I didn't have to worry about him being dishonest and ripping me off, which was especially important since I came to Maryland not knowing anyone. I highly recommend their shop. read more

This is my first review, just got off the phone with someone who's tone, I felt was somewhat rude, and because of the great reviews, I had wanted to take my shot at this experience but, unfortunately, I could not get beyond the phone conversation. I asked the person who answered if they could check my car out to ensure it was running good because my lady drives it. He asked me "what's wrong with it?" I don't understand how I would know that but, I tried my best to describe what I may think is wrong however, it still works and I figured they would tell me the recommendations. I asked if I had to make an appointment. I was told by him that I needed to drop the vehicle off. I then tried my chances at the possibility of him looking at the vehicle today and his reply was" it's 330 on a Tuesday, and you would have to drop the vehicle off so we can look at it and, I will not be able to look at it until Thursday". I thought it would make sense to pick a time on Thursday, I asked for a good time for him to look at it. His response was classic he went on to say "you need to drop it off today" I politely hung up afterwards refraining from saying anything rude and disrespectful to him because I was amazed at the poor customer service. I'm leaving a one star because first impressions are important to me and at least the phone number worked. Yuck! I'll try my luck at one of the other highly reviewed Yelp peer reviewed companies. read more

great service, I have gone to them for oil changes and then had them letting me know things like I had a turn signal out?! i guess they checked over it which I hadnt asked for but really appreciated it, and they only charged me for the bulb no "labor" charges, thanks! The guy at the front desk is quite knowledgeable if not a bit talkative and they are happy to recommend someone else if its something they dont/cant do which is also appreciated. I also used them for my DMV checkup thingy, the turn around was like an hour, nice. will be going there again when my car needs anything. read more

Friendly staff! Fixed an issue that another mechanic caused. Treated me and my car with respect. I also liked that they took the time to look into the issue more instead of just taking my word. read more

2015 Mazda 6---Brake pads and rotors both axels---$1100. So----Do your homework first as I should have done.

I needed a headlight bulb to be replaced. It was tricky with my car, but they still did it and didn't charge me extra, and was still about $30 cheaper than every place around. They also cleaned my windows while at it! The place is hidden in the lane, but the staff is super nice and welcoming and they did a great job as well! Definitely my go to car stop now! read more

I have been coming to this shop for some time and have always had a positive experience. The prices are reasonable and the mechanics are very honest. If a repair can wait for some time, they will let you know (unlike a car dealership's garage). This place deserves all 5 stars. read more

Absolutely agree with the other reviews. They've treated us (myself and my wife) very well the times we've had need of their services, and we've never felt jerked around or pushed to pay for extra work. They've always carefully explained what needed to happen, what the options were, and what costs would be, and we've always had good results from going with them. Most recent example: I got a quote for nearly a thousand dollars worth of "oh, we noticed that..." work from a place I was getting an oil change from; took the car here and while there was some work that needed to happen, they were able to get isolate it to just one part of the system and saved me close to $500. It is a bit strange to find the first time, but basically the building is built into sort of a hill and Hoffmaster's is the bottom level. You have to enter the parking area and go left and down; it makes more sense once you see it in person than in writing probably. If I remember right the top level of the building is a printing shop or something of that nature. read more

Excellent Customer Service!! Honest business with reasonable prices. Would highly recommend my Service Tech, Jeff... Very knowledgeable and helpful. He cuts to the chase and lets you know what your car priorities are, which in turn means he cares about the drivers safety. This place will always be my "Go To" Auto Shop! read more

Great shop, great service. I've been bringing my vehicles here for years. I use this shop for all routine maintenance and repairs. They are fair and honest! read more

So my mom's car is not acting right well in this case not indicating a right directional turn signal when activated by the user interface. There's no right blinker. Not the bulb something else hidden within. She found a coupon for this place in the mail or paper. I never had heard of them. So early in the morning through traffic I went and got mom's car and took it to the shop for her, like any good son would do. This place is a little hard to find at first, sort of to the side in an industrial park full of repair shops warehouses and other industrial businesses. Right across the street from Dar Cars Collision building. down a steep hill at a weird angle and you're in. This place is way bigger inside they what is visible on the outside. We greeted one of the people there yeah I had my brother with me anticipating the need to leave it for several days. Right away they got to looking at it and in no time flat the mechanic had identify the problem and knew exactly what was needed to fix the problem. Only thing is mom's car is Old with a capital O. A 1989 pristine condition Chrysler New Yorker yeah I know I keep trying to encourage her to get a new car. I'll buy a new one for you mom! But she loves that car. Anyway it needs a part that they don't make anymore. That is the real challenge if they can't find the electrical part for it they can rig one up. Wow! and the cost for all of this isn't that bad. Double wow! Not trying to rip me off, a good sign. Another thing is that these guys are real car people with a enthusiastic passion for automobiles. The couple of them that I was dealing with have old antique cars and they love talking about buying them, restoring them, driving them and collecting them or selling them. They really knew their automobiles. And with me being a car nut too well these guys were speaking my language. How often do you find mechanics like that. As good as it gets. read more

I was attracted to the good reviews, locally owned, close by and could get me in soon. Getting to the point, after describing the brake problem I was experiencing with my rear brakes, in detail, I was told I needed a set of 4 new tires with no mention of any issues discovered with regard to the rear brakes.. They DID get the brake issue resolved - and - I felt/was totally ignored based on the issue that brought me in to begin with. When asking them to add something to the one presenting issue I was told cut short and told, 'we do a full/thorough inspection and tell you everything that's wrong with your vehicle and go from there - completely sidestepping/ignoring my attempted input/request as the customer. I was very close to asking them to take it off the rack so I could go elsewhere but decided to give them a chance - and - it would have been very inconvenient for me to go elsewhere as I'm passing through town for just a few days. The work they did was good. I do have a major problem with the manner with which this was handled. read more

I took my 2002 Volkswagen here to get a burnt-out headlight replaced. The clerk was dour but efficient, the lounge clean and comfortable, and the coffee was good. Mr. Hoffmaster was personable and polite, fixed the headlight with no charge for labor, and I was out of there twenty minutes after pulling in. He even lubed up my door free of charge because it squeaked when I opened it. read more