Professional punctual and the technicians are honest and efficient in diagnosing issues .They…read moreperform repairs quickly to restore climate comfort in the home. I highly recommend Climate Boss

This company did a good job at a reasonable price replacing an AC/Heat Thermostat. But now 6…read moremonths later the Thermostat has failed and I get no response to calls or emails for service! Are you guys still in business?

We had an intermittent and very frustrating HVAC problem, so we asked around to see who's got great…read moreservice. (I hate looking for the cheapest person because usually you get what you pay for, so I ask about service first.) Lots of my friends told me they'd used Coburn Air Services, so we decided to give them a try. We were pleasantly surprised. Ernie came out and first worked on diagnosing the problem correctly. This was huge because we'd had two or three guys from other companies out in the past and none of them could figure out what was causing our problem. Once he'd figured it out, Ernie presented us with a couple of solutions. We agreed on one and he had the air back up and running that night. I'd highly recommend Coburn - they really know their stuff!

You can't go wrong with Coburn for 3 very important reasons. 1) They are experts and know what…read morethey are doing so there is NO messing around. Mike Link helped us install 2 mini splits and we were amazed at how efficient he was at getting the job done - right from the very beginning. 2) Customer service is above and beyond. He left his number for 24 hr service and when we had a little glitch due to our own fault, he was right out to fix it. 3) Their rates are reasonable and fair - as opposed to all the other companies I called for quotes they were upfront with a cost estimate and were almost $200 under what we expected. That's saying so much more than previous experiences with HVAC companies. We can't make a higher recommendation.

My comment stands. I was never rude, discourteous, vulgar or whatever you may have thought. You…read moreremoved my old unit and installed a complete new heat pump system. It wasn't working properly. You stated that you only do installs, and that there was no need for you to come back. You did come back because there was one issue within a few months after install that you repaired the condensation line leaking and redid the plumbing. I called back for a separate issue; which it ended up being a capacitor that was faulty- all within the 10 year manufacturer warranty period of the system. You stated that you didn't need to come out and service after the sale, even though you gave me a piece of paper that said you did. Which is my point. Goodman stated that I should call the installer and have the capacitor replaced by Goodman tech. The Goodman warranty would have covered the part and I believe your labor charge. If not, I would've paid for your labor. Unfortunately, I paid hundreds of dollars out of pocket, because Goodman told me only the OG installer can warrant it. There's always two sides to a story, and that's mine. I lowered my review to a 1, since you felt you needed to respond to my 6 year old review. So you just block customers, because you don't want to respond to them by phone or text? My reviews speak for themselves as an Elite Yelper. I don't recollect you saying anything about your father's passing. It's awfully petty to call out customers in a separate review. A 5 star review of yourself alone should be against community standards. I have to say, that's the first I've seen. Again, buyer beware. My sincere condolences on your fathers passing, and wishing you all the best in the future. Obviously you were going through a rough time, and perhaps confused me with another customer.

Cody is extremely knowledgeable and professional. He has helped resolved issues in a timely…read moremanner. Highly recommend.

I recently had a HVAC issue where I needed to have someone come out ASAP to diagnose why my unit…read morewas not cooling property. To make matters worse, my condenser is on the roof, so there are not as many companies that will service under these circumstances. Dolberto, came out very quickly, diagnosed the issue and was able to replace what needed to be replaced and got me back in business ASAP. His pricing was very reasonable and I would highly recommend him to anyone who needs HVAC services. Give him a call, you won't be disappointed.

I wanted to do business with Shane S. but he ghosted because I live too far in Austin. Regardless,…read morehe gave valuable advice and drove to my house for free to confirm my evaporator coil was leaking. I feel bad he didn't charge a diagnostic fee for driving all the way out from Lockhart. He is an authorized Daikin and Goodman dealer. He said the prices Airco quoted were high. He suggested I buy Goodman instead of Daikin, which I did from another dealer. Daikin owns Goodman. He told me to make sure I purchase the extended warranty, which I did. And he said not to purchase the Daikin DH7VSA or comparable Goodman because of all the software and firmware bugs, which I did not. Shane highly recommended the Daikin DC6VSS, so I purchased the equivalent Goodman model. He was a great second opinion! It's too bad I live too far out of his service area.

The most knowledgeable and polite guys you could ever work with. Ive been having Shane and Brandon…read moreservice my two homes and two office buildings for years now. They are quick to respond, honest and work really hard.

Levi and Colton was not only quick to respond but very knowledgeable and explained any concerns I…read morehad. I did not feel like a dollar sign to them as some companies make you feel. I highly recommend this company.

I was a massive fan of Cool Kings Heating & Air when they installed my new heater/AC years ago. The…read morelast two service calls have been concerning, and they have lost me as a customer. Cool Kings Heating & Air expects a check that day, yet the customer must call and email to obtain a receipt after the check is cashed. I trusted this company that I would be fairly charged. It never occurred to ask them about the pricing before the work. Or, I have to get in writing something I paid up front for a year of service. I understand that all small businesses are struggling with the economy; however, Cool Kings Heating & Air's approach will only lose repeat customers. Scenario 1: I am still waiting to receive an accurate receipt from October when they charged me up front for having my AC checked when summer hits, as I had called them to check my heater before it got cold this year. So, for their "maintenance plan," I still do not have it in writing. I am willing to take the financial hit in hiring another company to post this review. An ethical company provides an invoice/written agreement after checking the heater when they charge you also to also check the AC IN THE FUTURE the summer. Or, they just charge you for checking the heater [and since Cool Kings knows everyone is struggling because they continually cite the economy certainly this would be more aligned with what their customers are enduring.] Worst case scenario, an ethical small business would itemize future work that has already been paid for so that the customer has it in writing they have paid upfront. Cool Kings refuses to send me a receipt for that future work. And it took me three months to receive the inaccurate receipt forcing me to pay for both checking my heater this October and some future scenario to check the AC in the Summer. Scenario 2: I have a clear posting on my front door that surveillance cameras are around the property. Cool Kings service call caught on camera urinating in my front yard. This after they returned from making a run, indeed they could have stopped somewhere to take care of their 'business'. Price gouging and gaslighting are shocking. They advised me I would get a receipt before they cashed my ONE check. [They have it itemized as two checks.] This did not happen. I finally received my receipt, and after writing a check for 15 minutes of work, a new filter housing and filters, it was not for $650.00 but for $450. I politely called this to their attention and asked for a refund. They already knew I thought $650.00 was exceptionally high and had ended that conversation last week politely, electing to take the high ground and not write a negative review. I even told them that. They told me the invoice was for another customer. [which is odd since I have such an unusual air filter size]. This begs the question of why this company charges different labor rates? $245 vs $189 an hour. They said it was for a thermostat. Odd, this work took them all off 15 minutes, if that. And they did not offer me a repeat customer discount per the first invoice [$78.99]. I purchased a brand new system from them years ago. I have included copies of both invoices for the public to review. There are not two hours of work. I had called repeatedly and sent numerous emails after they checked my heater in October for this filter replacement situation. The owner tried to gaslight me that he had been by my house and yet had no answer as to why I was never given a phone call or a text if this was indeed the case because I knew this was a falsehood and would have had that on my surveillance cameras. I am home all day, don't miss much, neither do my neighbors. After months of trying to schedule an appointment and many failed no-shows, I had to reschedule out of self-preservation for an important client. Can you blame me? Bottom line: in October, they had the measurements for the filter housing and THE original, and the owner tried to say he had a new one that had gotten bent, and it was my fault. So, why did they show up, leave, get the filters and housing, allegedly special orders, and charge me for all that time when they could have shown up with the needed materials, just like all the other professional contractors do? Cool Kings should have arrived with the part in hand since we proactively provided them with the original part and they had the dimensions in October. Due to poor preparation, I was charged two hours for 15 minutes of work. If you have been a customer of Cool Kings in the past, believe me, they have changed. Go through my profile. I always write good reviews. However, the public has a right to know these guys do not respect their long-time customers. They will tell falsehoods on the phone and attempt to gaslight you. For a company with such anger of the current economy that EVERYONE is feeling, taking out on caring customers is a puzzling business model.

Call them with a busted AC on a Friday evening and they were able to get somebody out the next day…read moreon a Saturday who called me to give me a heads up on their arrival. Luckily ended up being a minor issue which they diagnosed were able to repair fix and check out the rest of my system would highly recommend.

It took 3 days, in August TX heat, to get a return call from you guys after we contacted our home…read morewarranty One Guard. Alex Martinez came out and spent 45min up in my attic just to tell me when he came down- "Oh ya you need a whole new system, you don't have the correct system for your home you need a 5 ton unit for $9,000"......We have a 5 ton unit interior and exterior.....apparently nothing could be done BUT he requested a Zelle payment $225.00 with no estimate or invoice for what was done. A/C was not fixed, still had the same problem.... So we decided to close out our claim and go with people we know and trust....COLD ON THE RIGHT was in my attic for 10min to identify our problem. They flushed the clogged p-trap, found the leak, fixed a loose PVC even though it required a deck saw to get to it, and identified that our upstairs bathroom wasn't draining properly which WAS the cause of our issue...for $391.00. They also installed a Jones Valve, showed how to use it AND cleaned our outside unit for us... our unit wasn't shot, it just took EFFORT to fix it. This is the 4th vendor sent out to us by One Guard who has lied to us...given us false information and insisted on some huge repair or replacement we didn't need. Needless we will not be calling you back again.

Extremely unprofessional and irrational behavior from 2 technic. Seemed to be father and son. Do…read morenot recommend.

I have great regard for this man…read more One of my A/C units stopped working during a period of 100+ degree heat. He came out on a Friday evening and fixed my A/C quickly. I had two other A/C people out before him. One of them didn't work on that type of unit and the other guy told me it had a blown electrical board that would cost "thousands" to replace. He really just wanted to sell me a new A/C system. Any way, this guy carefully goes over all of the electrical circuits with the wiring diagram, checking each of them. Finally, he found the problem, deteriorating insulation on some wiring caused a short. A quick fix with no needed parts by a guy who was smart and knows his business. He has a degree in electronics. I trust him to do all sorts of HVAC work as well as other general handyman work. Use him and be happy.