Needed my truck aligned after having a new tie rod and lower control arm put on and called around…read morefor pricing and availability. He was able to get me in quickly and did a great job. I would definitely use him again.

My wife and I were on our 8 hour drive back to KC from Dallas.. 1 hour into our trip, the drive…read morebelt snapped. I called around for help and few shops answered. Wes answered and said he was closed and referred me to another shop. He also told me to call him back if I was unable to get help. An hour later, I called him back and told him a towe truck was on its way but the shop he referred didn't know if they could fit me in. 5 minutes later, Wes showed up on the side of the highway to help me. He looked at the car and said he was going to go find the belt so he could fix it. He came back and said the belt needed was out of stock so it would be 2 hours before he could get it. Nonetheless, we took it to the shop he referred and 3 hours later we were back on the road. Wes going out of his way to help us, speaks volumes to his character. My wife and I were very thankful for his willingness to help. I wish he had a shop in KC, he would get all of my business!!

Top-notch service and workmanship! I have been going to Leader for a few years now because they are…read moregreat to work with, they do a great job, and they are reasonable with their pricing. Karl and Stefanie always stand by their work and if something isn't quite right, they will make sure to fix it. I just had a turn signal fixed and a window motor replaced. They found a less-expensive way to fix the turn signal and they gave me a couple options with the window motor. Both were working great when I got the car back. Leader is great with communication as well and scheduling as well! I'll stand behind this business any day of the week! Thank you both for your great work and kind spirits. You are a valuable asset to the community of Anna!

Incredible people. I took my car in because the check engine light was on, and they put it on the…read morelift and showed me what was going on, and a whole host of other things that were the result of a poor repair at another shop. They also coordinated with another shop to get me a warranty on a part. They did many more hours of work than I feel they were compensated for--so I will be back. Honorable, kind, considerate, and ethical people! Do not hesitate!

Had my thermostat replaced on a Hellcat and my problem was fixed. Car runs great. Contacted them…read morevia Yelp with fast response time, part ordered quickly and my car was serviced. You will definitely want to save their contact for all your vehicle needs. I appreciate the open communication even if I just have car questions. Thank you sooooo sooo much!!!! I have given your info out to family and friends !

This service is awesome! Dustin and his wife run a very professional, friendly, and fair business…read more I just had them replace the shocks and struts on my truck today. I am very happy! He even fixed a trim piece on my wife's van while he was here. Price: Their price is very competitive. Don't hesitate to get a quote. You will be pleasantly surprised. They were even willing to use the parts I bought. Convenience: Dustin was able to complete the repairs in my driveway without me lifting a finger. I saved the time and inconvenience of dropping off and picking up at a shop during the week. I also saved the cost of two Ubers! Overall: Just call them. I promise it will change the way you think about auto repairs if you value your time.

I was told to go here for an alignment on my car. I made an appointment and was there for about 45…read moreminutes when the man who helped me at the front desk came back with an estimate on what needed to be done on my car. HERE IS WHERE THE ISSUE STARTED. He sat down and informed me that multiple things needed to be done on my car, and they needed to be done before I could get my alignment, including a NEW CV AXLE which I had just gotten done a month beforehand. If I would have never gotten my CV axles replaced before going in, I wouldn't have known they were trying to rip me off. I told the worker that I had just gotten my CV axles replaced, and he first questioned me on whether they were my CV axles that actually got replaced. Then, when I showed him my receipt, he went out to talk to the mechanic, and then CLAIMED THAT THEY DIDNT NEED TO BE REPLACED, and there was just oil on them, that's why he thought they needed to be replaced. A grown man, came and tried charging a 17 YEAR OLD WOMAN $500 DOLLARS TO REPLACE SOMETHING I HAD GOTTEN REPLACED THE MONTH BEFORE, and then goes to tell me he made a mistake, and it didn't need to be replaced. Enough said, the moral of the story is to either get a second opinion, or don't go to brakes plus. Below is an image of my receipt for the work I had gotten done, and a month later, told by brakes plus I needed the same work done, and then went back and said they made a mistake and I didn't need the work done because they made a mistake.

I had to take my car in to have a brake light and turn signal light replaced. They got it done…read morequite quickly and didn't charge me for it. I have taken my car there in the past and will continue to take it there in the future. Great service and friendly people. I highly recommend.

I am always on the lookout for providers that take pride in their work,provide an honest assessment…read moreof the issues and charge a reasonable price. Integrity automotive is that place. My new go to for anything Auto, needing attention. I dropped off one of my favorite pets yesterday ( Red F-150 King Ranch). It's a great truck and I've had a couple of " less than" at a local Ford dealership in recent years I wasn't repeating those expensive mistakes so went on a week's long search,ending up here. I can't say enough good things about Daniel and the others here. My comprehensive list of concerns was addressed the same day. Another minor issue was uncovered and addressed. My experience at other places is you leave you vehicle a day or week,finally getting a call describing a shocking list of needed repairs and national debt price tag. Not here. In and out one day! I suggest you... Go! Thanks Integrity!

Good: Trustworthy Bad: N/A…read moreOverall: My default car repair company My vehicle started making a terrible grinding sound that made me concerned I may do damage if I continued driving it. I called a few places to get an idea of a quote for what I thought was likely the cause. The dealer gave a quote that was significantly higher than Integrity. I expected this but it really was surprising how much more. Another repair shop wouldn't even venture a guess, despite my acknowledgement that without seeing it, any suggestion was based on a lot of assumptions that could be wrong. I had my vehicle towed to the shop right before a snow storm was forecasted. They told me it would likely be looked at after the storm passed, but they were able to look at it the same day. They found that I made a mistake I made that cause a bolt to come loose. This was the cause of the noise. They charged me for a bolt and 30 minutes of work. They could have easily made the repair I expected with a significantly higher cost. They called to explain what they found and tell me it was ready. I cannot speak to cost because my resolution was so easy it didn't require long to fix. However the honesty they displayed impressed me. This shop is now a place I will visit when I need help. The complexity of issues I may face with my vehicle means that I could be fleeced, but they earned my trust.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

Jake did some repair/maintenance on my truck. Price was very good and service was excellent. Plus…read morehe gave advice/answers on a few questions I had and was very pleasant to talk with. I've got a few more things to do and will most definitely be having him do the work. You can't go wrong with this business.

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.

I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

I have been going to this place for years but now they have a new owner I think and my last…read moreexperience is my last time there. Had a broken belt on my ram truck and they checked it out and said my a/c was broken and needed whole new unit $4500 and for some reason I didn't believe them so I went to Grayson County Diesel and found out my a/c was not broken and I needed a new alternator instead something that Texas Diesel replaced in February and it was still in warranty. So if you go there just be careful about what they say is wrong with your vehicle you have been warned

Poor customer service, poor workmanship, and misleading customers. I have been here for the same…read morefew issues 8 times over the past 6 months and my issues are still not resolved. Every time I come back; they say they forgot a specific item during the previous visit, even after I always double check with them prior to leaving the shop. I'm currently in need to return for my 9th visit for an item that was supposedly fixed 2 weeks ago, but now they stated they never actually fixed the problem properly, so they will if I bring it back one more time. They are very misleading about using new parts vs. remanufactured parts, their invoices say new on parts that are actually remanufactured. I discovered this after parts were already installed because one of the mechanics accidentally made the comment while looking at the truck. I was told the remanufactured parts would be swapped for new ones, and this never happened, I was lied to. I have multiple inspection reports and repair invoices that do not match, they mention needed repairs but don't show where they were ever actually completed, I only had this by word of mouth which is why I am now ensuring I get everything in writing from them.

If I could leave a 0 I would. This shop does not communicate with you at all and are stupid high in…read moretheir estimates. I had my car at this shop for 10 days and only heard from them once. Decided to have my car towed to another shop. Once there it was discovered that B&B mechanics took out my spark plugs and disconnected all kinds of hoses. All of which didnt need to be done for what was wrong with the car, an evap purge valve. The second shop had to fix what the B&B mechanics did in retaliation of us removing my car from their shop before they could fix the initial problem. B&B quoted 1500.00 to fix my car. Burdicks Auto Solutions in McKinney had my car for two days and have my car fixed and cost me 1350.00 to fix the damage that was done by B&B, fix the puge valve, and gave me an oil change. Of course my husband was stern in his interaction with the staff at B&B but never cussed or screamed. Once things were resolved in the office, he went outside to his truck contact AAA to get the tow truck in route. Two of B&B mechanics came out to his truck and threatened to beat him down. Totally unacceptable behavior all the way around. I highly suggest you dont use this shop for anything. All of this would have been avoided had they just called us to keep us in the loop of what was going on with my car.

A year ago I was very satisfied with the service from this shop, so last week I took our '03 Accord…read moreand '04 Civic in. Each had a problem. The shop "forgot" $100 of labor on the first estimate for the Accord and then their repair did not fix the problem. When my son called to let them know they told him they would call him the next day. They did not. Three days later they finally say they have fixed the problem and I "only" need to pay for the part. On the Civic we had the same problem with the estimate being "under" and it was not fixed, either. I won't be going back EVER. If I could give no stars I would.

I was in need of an oil change SO bad & am new the the area. I can across this shop & I am thankful…read moreI did. I was able to get in & out in less than 20 mins! Great customer service. Thank you so much!

Great customer service. Gave good advice on my car. was very informative on cars and answered all…read moremy questions.