HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

You're better off taking your vehicle to the dealership than to Provision in Melissa. That's been…read moremy experience every single time I've gone there. I thought by going to a local mechanic shop, I could get my vehicles serviced and out the door for less hassle and less cost than what the dealership would involve. Boy was I wrong. My last two visits are what finally made me decide not to return. First, they charged me over $200 for an oil change on my Audi and then tried to upsell additional services based solely on mileage. After the shock of the oil change price, I declined and called Audi McKinney, who confirmed those extra services weren't even needed at this time and that I overpaid for the oil change from Provision. My most recent visit, was for my F‑250. Provision inspected the truck and told me the cab bushings needed to be replaced due to deterioration, quoting $2,600 for the job about a year ago. I knew I'd have to budget for that, so I called them last week to check whether pricing had changed. They told me the cost had gone up another $1,000, bringing the total to $3,600, and blamed the increase on tariffs. After that conversation, I took my truck to Bob Tomes Ford in Mckinney where I had the work done professionally using OEM parts and save nearly $1,200. Not only that, but the work was performed by a certified Ford mechanic and the work backed by the dealership. That sealed the deal for me. I'll be taking my vehicles elsewhere from now on.

Great service. Went in there to get an oil change and two new tires. They were quick, friendly and…read morehonest. And cheap too. Under 500 for two new tires and a synthetic oil change Highly recommned

Mechanic did not do service requested and lied about it . I supplied 6 coil packs to be installed…read morewhich were after market . When I picked up my truck the factory origionals were still on it and untouched. They still had trail dust all over them and was not the brand I had dropped off with them , then he tried to lie about it

5 Stars!! John Chak Automotive did amazing work on my older SUV (having lived on the West Coast…read morefor several decades, my '04 had no rust, so it was worth putting in the required repairs & maintenance). Initially, I had two other mechanics look at my car and one wanted $2,700 just for the AC/heat repair! Mine needed that and balljoints & arms replaced + few more issues so the total spent was $5K but was very fair and included a 24 month or 24K miles warranty on the work completed. JCA are the first mechanics I've ever dealt with that included in the diagnosis, mphotos of every issue + returned the old parts to me. As it turns out, the previous mechanic in another state didn't perform most of the work of which I paid over $2500; he hasn't returned my four phone calls and three email inquiries for copies of my invoices, most of which were paid by cash. . .things that make ya go "hmmmm".... Everybody at John Chak Automotive is professional, efficient and friendly. I dealt with Tyler the most - 5 Stars, too! - and they performed the needed repairs in a timely manner. I am somewhat reluctant to refer businesses to others, unless I am very confident those seeking referrals will have a similar good experience, and I am truly happy to refer JCA to anyone seeking a reliable, fair and professional service establishment that operates with integrity and courtesy - that is John Chak Automotive! Thank you all for getting me on the road again.

Can't beat an honest shop. They didn't sugar coat the problems on my 280k mi Pacifica I was trying…read moreto get an alignment done on. Sucks on my end but I'm thankful I felt I could trust their assessment.

Always get great service. They couldn't fix my car the last time I brought it in but they did not…read morecharge me for the diagnostics they ran since they couldn't repair it.

Called mid day to see what services they offered for A/C diagnostics and repair. In dire need for…read moreour only family car that is used to cart the kids around every day because of the A/C not working in the summer heat. Booked an appointment for 3 pm. Got there 5 minutes before my appointment and was asked to reschedule. Then was told if I wait the car might be looked at by the end of the day. I asked if they accepted walk ins in front of me and what is the point of making an appointment time and I was told they are allowed to overbook online appointments. I will never come here again. Was willing to spend whatever it took to get my A/C fixed for the family car, but have changed my mind due to this terrible experience.

I've trusted Ricky's Automotive with my Prius for years, and thanks to them it just rolled past…read more500,000 miles. At this point, I'm pretty sure Ricky is on better terms with my Prius than I am. What I appreciate most is that they're honest. They don't try to sell me repairs I don't need, they explain what's going on in a way that makes sense, and they help me prioritize what actually needs to be done. As someone who drives for a living, having a mechanic I can trust is priceless. If you're looking for a shop that's skilled, fair, and genuinely cares about keeping your vehicle on the road instead of just emptying your wallet, I can't recommend Ricky's Automotive enough. Thanks for helping me squeeze another hundred thousand miles out of this old Prius!

Fair price and quality work pleased to deal with. And brake job GTG. Will be returningread more

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I was just here this morning to get my tire patched. It's my local shop. Great service and good…read morepeople.

This is truly a diamond in the rough - a good mechanic you can trust. Unfortunately, I've found…read moreout that you can't even trust a "reputable" dealership service department these days, even though they are generally more than competent at repairing your car. Car repair is expensive. And the only thing that will cost you more than an incompetent mechanic is a dishonest one. Joe Reid has some 25-30 years of experience, AND he's a good man. I trust him completely. He's built his business entirely on word of mouth. I heard about him from a close friend, whose family has used Joe for 20 years. When Joe moved from Garland to Leonard, TX (East of McKinney!!!) - I made the 60 mile drive from Dallas to take my cars to him. That's how good he is. Sadly, now that I've moved to Austin, I need to find a mechanic like Joe. If anybody has a tip for me, please send a message and let me know! :) Joe's new info: JOE'S CAR CARE 488 N.W. Hwy 69, Leonard, TEXAS 75452 903-587-8900 http://www.joescarcare.com/

I used Joe when he was in Garland many years ago. So when my husband needed a professionals help…read morewith his truck I googled to find him and so glad I did. He is still as awesome as I remember.

Fair dealings throughout, with fair pricing, knowledgeable mechanics. I trust Cory!read more

PLEASE DO NOT USE WRENCH WORKS!!! Cory and his receptionist "wife"are a joke. They are all about…read morescamming people out of thousands of dollars and my daughters car is STILL NOT FIXED AFTER HIM WORKING ON IT FOR MONTHS!!! We thought we could trust him to do a good job and fix it but he made it worse and wanted us to pay $1100 more for him messing it up. Then tells my husband to come pick it up or he will start charging storage fees for it being parked at his shop. Then writes on receipt that the problem started after customer left while the customer was driving it SMH I drove it after it was "so called fixed" bc I thought it was drivable and fixed and called him down the road while I was broke down. Please research before you let people work on your cars bc this has lead to a lawsuit and my daughter without a car as of right now.