I stopped by the store today and had another great experience with Reese. He was very friendly,…read moregreeted me as soon as I walked in, and was more than happy to help me find what I needed. He was patient, professional, and made the whole shopping experience smooth and enjoyable. Employees like Reese are one of the reasons I keep coming back to this store. Great customer service and a very positive attitude. Highly recommend!

A employee with the name of Reese S, on the 17th of May Sunday, called me a jackass for not having…read morethe label for a ribbed tank top when going to pay. He needs to relearn professionalism and customer service skills. Extremely rude and ruins the shopping experience.

I came here looking for menswear and accessories the other day and unfortunately left empty-handed…read more The store is multiple levels but not actually that big so I was able to find what I was looking for fairly quickly. They had a lot of dress jackets and there were a few men trying some on in the aisles. The prices were decent, but I just wasn't able to find anything that I was looking for. I also checked out accessories like belts, ties and specifically I was looking for a leather messenger/ laptop type bag for men. They really didn't have anything like that, but the bag and luggage area was well organized even though there was a ton of overstock, ao much so that some was particularly blocking the entrance to the fitting rooms. I did also see a lot of extra luggage stored all along the glass divider near the escalators but again I couldn't find what I was looking for. I can't speak to the helpfulness of the staff because when I have been here they have been so busy I haven't been able to find someone to ask, without waiting in line at the cashier and I'm not willing to do that for a question. It would have been nice and helpful to have someone on the floor available to assist but I understand that they get busy. This is definitely a store worth stopping at for clothing, but in the future I will pass if I am looking for shoes or accessories. And even though it's not huge, just make sure that you have plenty of time to sort through the racks to find what you're looking for when you decide to stop in.

great workers and everything is good quality Great things and the best beauty supply in the cityread more

Decent selection, quality is mediocre, nothing exceptional. The prices are amazing though for some…read morequick finds. I always stop by when I'm in the area, I live in the east bay or I would frequent more often. Found a cute pair of black skinny jeans and a simple black v neck with lace trim. Don't expect great quality and stick to the basics and you won't be disappointed, it's even less expensive than F21, which unfortunately is no longer. We need more stores like this, very few on Haight st like before

Cheap clothes!!! They don't allow exchanges, refunds, or even store credit on their "party" line…read moreclothing items. Do not support this store.

0 STARS IF I COULD. I went here to try to exchange a pair of pants that I got as a gift and…read morealthough I went over the 30 day return policy I read the receipt on the back and it clearly says they will allow you to exchange at the current price past the 30 days but the employee a white male with red hair and glasses basically told me that it was their policy not to allow an exchange or anything past 30 days theres nothing he can do "You're just going to have to keep them". His tone was very rude and just didnt want to help me out at all. He even told me that it didn't matter that it was a gift and it didn't fit. That no one reads the receipts where it clearly says they will accept a exchange at the current price! I won't come back to this place they don't know how to treat customers!

Great store, loads of items. Well stocked. Great place to find something trendy, colorful and in…read moreseason. Several sale racks. Lower cost than Macy's or Union Square shops. Easy parking. Helpful staff.

This location is well spread out and easy to shop. We came in over an hour before closing to get my…read morekid some clothing. The lady working in kids was friendly, but informed me that he couldn't try a pair of shorts on because they close the fitting rooms an hour before store closing. For a store policy - That's a bit frustrating since he literally just needed to try two sizes of one item, and Zara sizing is very inconsistent. We ended up buying a few things, but will be avoiding this location in the future.

I Used To Work At One Zara Department Store Which Was At Post Street In The Downtown Area Of San…read moreFrancisco Ca USA.... The One Thing That I Like Most About Zara Is The T Shirts & Sweaters & Also The Free WI Fi!!!!! Not Every Department Store Has Free Wifi!!!! If U Yelpers & Yelpettes Like Shopping For Mens Or Womens Clothes Try Going To This Zara Location!!!!!

I recently shopped at Macy's at Serramonte. I had not been inside any malls or any Macy's stores in…read moreyears. I was pleasantly surprised by the great sale prices, the very friendly, helpful sales staff, and the selections. I got great deals on everything. I want to return soon!

I usually have a good experience here but this time I could sense that no one wanted to help me…read morebecause I'm Black. I walked by all the employees here, while looking at the cologne selection and I wasn't greeted by anyone. One female employee was busy in the men's Valentino section and making a sale. The guy, in the Paco Rabanne section completely ignored me as if I didn't walk right by him. He just acted like he was security. Then when he saw that I was taking his picture, he decided to ask me if I needed help. But he only asked because he knew I was about to complain about their customer service. Today I was looking to add to my collection but I'll just shop at another place. Maybe a different Macy's or Nordstrom.

Came in not knowing anything about jeans and what size I am. Since everything is starting to open…read moreback up, I decided to shop for some clothes. I've only worn sweats my whole life. As soon as I stepped into the store, I was blown away by the friendly and welcoming staff, including a tall worker named Nick. Nick was super friendly and brought me multiple different sizes to try on, including different styles. Nick spent at least 20 minutes helping me pick out the right size and I eventually purchased 4 pairs of jeans, all thanks to him. I will definitely shop here again and would recommended anyone who wants to buy jeans to look here. Thank you Nick!

Loyal for over 20 years but NO MORE. While I had previously…read moreloved Hollister, I am dissatisfied with their customer service. The value just isn't there anymore. I purchased two skorts that are wick material about three months ago. I noticed earlier this month that the fabric is bally and faded already. I always wash them in cold water. Then I hang dry them. I contacted corporate about this quality assurance issue and they just recited their return policy back to me. The value isn't there because when I make a purchase I expect it to hold up for at least one year given I don't wear these items every week. This location and all the storefronts I've been inside in the past five years barely have a customer base. I'd be surprised if they survived another five years based on their popularity but good luck.

I came here to get a daytime skincare cream and my son got a sweatshirt. Prices are reasonable as…read moreyou don't need to pay full price or retail full price here. This store is two stories. Upstairs is men stuff. Downstairs is women. My first time at this location. Overall, not bad. Descent size store and well stocked of items.

Great Ross that came in clutch when my shoes broke apart. It has a great selection with a wide…read morevariety of items and a second floor which made easy browsing and fun for all. Overall was a great time -- staff were really friendly as well.

This place is a true gem! My favorite place to get my toddler T shirts that excite him to get ready…read moreand show our love for Pacifica. Super engaging toys for little ones and the highest of quality clothing for all ages and sizes! Big fans of this business and the value they bring to Pacifica.

Thank you very much for the pleasant conversation and letting us get to hangout with Hero (the…read moreamazing little shop mascot) today! Great selection of hand drawn aquatic creatures from various ages available as prints, T-shirts, hoodies, & stickers. Various items of small jewelry made of really badass shark teeth, ranging in different sizes. Lots of different stickers themed for the area, and a good place for children's gifts as well. If you are looking for a shirt to remember a trip to Pacifica, or just a fun gift for a shark/octopus/animal lover, this is a great place to stop. Apparel is a great price point and much cheaper (price) than mass produced shirts you can get at a local Zumiez or whatever store you can think of. Quality goods, quality people.

BURLINGTON newly relocated to Serramonte's SW perimeter along side neighbors Ross and Cost Plus…read more Ross is around the corner. Burlington is like a smaller, new, well stocked Ross. Used to be a a good place to find winter wear for a good price. Not a place where you can find anyone to answer questions and it's a long line to check out. Value is their pricing. And may be a good place for stocking stuffers.

Greetings to all , first off, l want to give Big props for even having a Burlington store in this…read morearea, we needed some sort of competitive atmosphere in the area to compete with Ross just a few hundred feet away; this would keep their type of retail market pretty much the simpler in fashion. Now having said this, every since I have been coming to this store location, l have had a mixed customer experience each time. The interior design of the store changes with the seasons which is a good thing, l am very happy with this. I may be showing my age, but I used to go to a store on Market Street in Sanfrancisco called Woolworth's ; this was an all inclusive outstanding customer experience every time. Now as for this location, just like every other hard working business, a good employee can make you or break you in the business's efforts to earn a profit. When you have enough people working things go a lot smoother, which is just the opposite when you have a lack of staff. When l come into this sort of business, l already know what to expect in as far as the Values of the my selections ; l have Not been disappointed as of yet; the parking is great also. Nice Job Burlington for doing the best you can with what you are working with. Nice deals at bargain prices.