Service:
In a nutshell Kruba refuses to address their poor service. Bad and indifferent wait staff is a reflection of management. Repeatedly wait staff will pass by your table noticing that you are still waiting for your order, but will not say a single word, nor return the next time with your order. It isn't until you are finally fed up and complain that miraculously your order materializes from the kitchen. No sincere apology, no compensation on your check.
Let me preface the food portion of this review by saying, I enjoy Thai food, I make authentic Thai food at home and have lived in Thailand.
Food:
I have frequented this place on a number of occasions, and as Thai food goes, it is mostly passable. Nothing in particular stands out about this restaurant as dishes can be very inconsistent. One day a spicy dish can have just the right amount of heat, then next time it will be mild and the next time after that it can be overpowering.
The prices outside of the lunch specials are very insulting. $13+ for a plate of noodles is borderline crazy. The same can be said for their fried rice dishes.
The food itself is not that bad, but with an overpriced menu and horrible service, something is bound to be acceptable. The dishes that I enjoy the most are Larb Gai and Nom Tok, but then again it is pretty difficult to screw up a salad even though Kruba has managed to do so on the heat of the Nom Tok on more that one occasion. The Sea War is horrible and you can count the pieces of seafood in it on one hand.
The peanut sauce with the chicken satay is complete garbage. The spring rolls appear to be mostly spring roll paper leaving you wanting for some substantial filling. The Panang curry is fairly decent and you do get a fairly decent portion.
I've tried the sushi and,.... well, first off, cuisine restaurants should do just that, stick within their cuisine. When you start going all over the global food map you end up not do any one thing very well. Kruba exemplifies this concept and as such the sushi is not remarkable.
If it were not for the dearth of dining options in and around the immediate ballpark / Department of Transportation area, I could easily see Kruba failing as a restaurant. As a reader you may have noticed that even though I do not particularly care for this restaurant, I have tried many of their offerings. To be fair, I'm always about chances, and in many cases I've been part of a larger luncheon or business meal where the selection of restaurants has not been my choice. Regardless, Kruba is an average Thai restaurant at best made worse by their horrible service. read more