This store needs a lot of improving. Area is sketchy but I love Krogers from my hometown. I've seen other nicer ones. But this one needs a facelift. read more

I recommend no one should come to this Kroger ! Been here about a year ago and they had no availabile handicap carts for us handicap customers. When today we decided to try this Kroger again and there was only two working electric carts and three were out of order ! I spoke to the workers there and they said what can I tell you there broke ! Great attitude so I went to speak with the manager with another handicap customer and she was nice but said she put in a work order and that she just took over as manager a week ago ! The other customer told me that an employee said that there were more carts but homeless people stoled them ! This store is sketchy then any other Kroger I've been too ! So handicap customers I advise you to go somewhere else ! I won't be back read more

Kroger - Broke electric carts ! - Grocery Near Me - Fort Worth, Texas

Sorry to see this place going downhill as it is. Especially among the non-caring employees. We attempted to get assistance from one employee who simply stared at me until I had to ask the question again. He was a "personal shopper" with the huge cart (that was blocking the aisle) and I guess he couldn't be bothered. Another employee with a cart darted in front of my wife who was pushing the basket, causing her to have to come to a complete stop to avoid hitting him. And the soft drink aisle was completely clogged with boxes, workers and vendors making it impossible to get to the product we were looking for. The selection is OK, but management really needs to remind their workers that 1) the customer is who pays their salary; 2) they should ALWAYS yield right of way to the customer; 3) they should ALWAYS be ready, willing and able to lend assistance when a customer asks for help. We didn't see evidence of any of these training areas yesterday. Again - sorry to see the decline here. read more

Smells like a hot dumpster when you walk in, shelves are never stocked and dirty. Never any baskets available and no one to ever sack our groceries. read more

they literally don't have festables or karls gummies all they care about is Hershey chocolate

Very mean rude and racist acting people. I purchased 2 Gift Cards for $400 and was told by customer service to return to the store for my refund. They were very mean and rude I had to call the police on them to get contact with management who then called district management and informed them of the situation. I have still yet to receive a refund and I am still working with customer service to get my money back. The gift Cards were damaged and unreasonable. You couldn't tell they were damaged until you remove the number cover. Very disgusting experience with these people. Unreadable gift card redemption numbers read more

Dirty and very nasty store . The rice cake section is full Of Rats . Yes RATS the rice cakes are a daily snack for RATS living in Store . When you walk the store you can tell how dirty it is by the entry way . Look around the parking lot and that should be sign how the store is going to look. I would never recommend Walmart but in this case at least it's clean .. read more

When did this start closing at 11? At least a month ago. I'm so tired of showing up here at 11 to get something and the doors not be open. Update the hours for gods sake. This is ridiculous read more

Great local grocery store and great workers. They are very informative also. Stays open late too

I have always gone to one of the Kroger/Fryes stores. But the stores here in Forth Worth are awful compared to Dallas or other areas. I feel like the Kroger people just don't feel Fort Worth is worthy of a good store. Here, very few cashiers and I have had to go to the parking lot 3 different times now to find a basket. Plus the cashier, Salet, is the best one they have and they have her on the self check out. I don't understand that one. I find myself shopping at HEB when I do the weekly shopping. They are 20 minutes away but it is so much nicer there. We know that Kroger made record breaking profits in 2019 so why don't we deserve better on this side of town? read more

I don't come here after dark. You never know what shady characters may approach you. Someone once cat-called me and yelled out "Hey baby, my name is Crack Cocaine!" I cant make this up... Overall the store is clean and organized. I stopped buying produce from here once I found a spider in my mushrooms. Caution with the meat department. I have have seen molded meat on display in the freezer aisle. Just drive down the street and go to Tom Thumb. Or drive 7 minutes and go to Walmart or Target. read more

Front end is so poorly mrs managed the check outlines are all the way down the aisle with only two registers open the rest of self checkout where's management at? Why are they not jumping on a register? The busiest time of the day still have one person working in each department flies are all over the produce 20 baskets sitting around full merchandise because people are too f****** lazy to put it up why are baskets not assigned to certain employees through the day to return them to where they go? So sorry for the cashiers and anybody that works there. It is a shame that Albertsons has to be a part of this company employee said I get no breaks and they don't even get a lunch while they're there. All of management should be fired and start over because y'all don't know what the hell you're doing read more

I'm mortified and disgusted each time I've walked into this location the flys, nets, and other flying insects gets worse each time around the produce section. on 10/30 the one flew in my face and landed on my handbag and that was enough for me to leave. this is not acceptable at all. I dont know who runs this store but this is a complete disservice to everyone in that community, very unsanitary. read more

This store is trying.,it's in a rough area and I still won't go after dark. Produce has improved over time and so has the cheese selection in the deli. Still waiting for a complete overhaul. One of the workers told me 2 years ago that this Kroger Will be the last to get a major overhaul. Disappointing! read more

If you insist on having digital coupons for items in your store, you either need to keep customer service open later or I will start clogging up your registers. I'm going to need the clerk start up a new Kroger card to start with, then I will hand them my phone and have them download every digital coupon I need while holding up the line. Then each time I shop, they will have to download your coupons every time. read more

Most of the workers go out of the way to help you whenever you need it! They are always well stocked. They is loads of parking and clean! I can't see why anyone would have anything bad to says about the place. It is an older place but overall great Kroger read more

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This place is expensive. We usually shop at Target Super-centers and we will again after spending $130 and only got three days worth of groceries including using Kroger brands a lot. I hate it when they tell you at the register that you saved $40 using your Kroger card. When you know it cost you $40 more than shopping at Target. The lady in the meat dept. was rude also when I asked her where the Ribs that were on sale were at. read more

This store has really declined over the years along with the neighborhood around it. We stopped in because we were in the area and wished we hadn't a few weeks ago. There were several aisles of just cereal displayed throughout the store along with a lot of empty shelves leading me to believe they might be closing soon, which hopefully involves fire and a bulldozer. read more

They don't honor the ads anymore. I realize it was a 2 day sale but they were Rude when I asked about a substitute item which they used to do. Then I asked the cashier about another ad item and she was like " I don't know." I'm used to the Russian guy stocking in produce telling me ( and others) I don't know. Or even worse he'll make something up. But now they are all doing it! Plus the store is not safe. I was followed around the store by someone I thought was loss prevention. Ha. Found out Not. And no he wasn't flirting. At least That manager listened to me. He was up to no good!!! Then an oriental lady tried to pickpocket me. I told the security guard( old white guy) and he was like whatever!!! Didn't even care. Watch your back in there. And watch out for the BLUE meat in " Whoohoo" section at the meat counter! Also I made the mistake of buying a "whoohoo" cheese from the deli. Outside looked good. Blue inside when I It home. I get anything else like that I Will make a point of returning it!!! I shop here regularly and I'll be back. Used to be able to find more reasonable prices etc. And better employees. Not anymore! I guess I will venture out to the competition! P. S. I usually Only review if I love it or hate it but, this needed to be said. I hope they didn't fire the store manager Scotty. He is Good! Things ebb and flow. The store is just going the way of Bad Customer Service and trying to Cut Corners like the rest of the world??? That stuff usually backfires!!! Scotty get security guards that guard and employees that care Please!!! read more

This is the only Kroger in my area unfortunately. I have complained to the health department, mangers, corporate, and on Facebook and no one will contact me back. This store is so gross that I have seen rats inside the store and in the parking lot dead. I even have pictures to prove it. All Kroger cares about is the new stores that are being open in the nice parts of town and screw us on the poor side of town. I hate this store!!! read more

AUGH. Monday at noon and very poorly stocked. And the baggers--augh! terrible! Peaches bagged with the orange juice and then put at the bottom of the cart....where the bananas were already placed. And i was NOT impressed with the prices. read more

I am in here every week. I really like this Kroger. I live close by, so for me it's pretty convenient. They have a great selection of Organic/ GMO Free stuff which is great. Their prices are also pretty reasonable. read more

I like that this store is close to me and it's clean and well stocked. What I don't like is I don't feel safe in the parking lot. I have been approached numerous times by panhandlers asking for money and they have gotten a little pushy. I have brought this up numerous times to the manager and he just blows me off. I know numerous friends that also feel unsafe in the parking lot and this is in the middle of the day. Please get some security here! read more

My husband stopped into this store earlier tonight and has never been more angry. He drives a motorcycle, and was stopped by a security guard and told that he had to check his backpack at the customer service desk. When he asked the security guard why, he was told it was due to theft. First off, his backpack isn't any larger than most women's purses. Secondly, you wasted his time TWICE, since he had to stand in line once to check it at the customer service counter, once to check out his items and a THIRD time to get his backpack back. This is utter BS! If your store is so worried about theft, STOP THEM AT THE DOOR AND CHECK RECEIPTS! There was NO need to make him check his backpack. It's not as if he could have left it on his motorcycle. Lastly, for the guard to get rude with him was completely unbelievable. What a JOKE. He will NOT be going to this store again! read more

Too many problems going to this store starting with being approached in the parking lot by pan handlers. The produce dept is usually lacking and hasn't got a lot of fresh items and the dept in general is not a s tidy or well kept as it should be, For the most part, the people working here are friendly except for the meat dept where you have to beg someone to help you. 3 times we have stood around while the guys behind the counter looked but kept doing what they were doing in the back room or behind the counter. The last experience the man was shooting the bull while my friend and I stood there waiting and when he decided to do his job he waited on the person who came after us. We have complained to the customer service on Kroger's website but the local manager didn't bother contacting us with a resolution. All Kroger Customer Service was worried about was how they did in response and not worried about this stores problems. I have had other people tell me they had the same problem with this Kroger's meat dept so they quit shopping at this store too. We always went to this store for the Nolan Ryan meats but have found other places that have just as good or better meats and they are always there to wait on us without delay. 3 times and your out Kroger!! read more