Be careful when shopping for canned drinks here. They do not take expired drinks off the shelf, it has happened twice. From the looks of it, they keep the oldest on the bottom and just put new ones on top, however some expired ones have made their way to the top and I should have checked but it slipped my mind and I didn't realize until I took a sip and it was disgusting. (I think I accidentally deleted the pictures from my old review when I posted this) read more

Landed here after running erronds & did my major shopping for the week (Mon - Wed) & ended up getting Thanksgiving items as well. Clean, kind associates, very nice customer too!! I got a bundle of firewood (5 big pcs, which isn't much) for $7.99 but cheaper than Publix. No alcohol on this trip, but seemed like I was going ti break the bank woth this haul- NOPE... $222.00 & we have actual food!!! Yay!!! My store is normally Lawrenceville/Duluth at Taylor Road & it is getting better. Or I can go to Satellite Blvd, which is pretty good. Oh, Riverside Parkway fixed up nice too... I have options now & I am happy!!! Don't forget the Kroger Plus card & on-line coupons to save even more!!! Happy Shopping!!! read more

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Very helpful staff they are happy to see me. Everything is on stock. Big change from last year.

I've NEVER in my life had this embarrassing experience at a grocery store. At ANY store rather. But this morning at this Kroger; as I was leaving with my newly purchased sale reduced items, my cart was stopped by security at the front, like literally disabled from going further. I didn't know they had that feature. But hey, I guess they are taking precautions for thieves. Nevertheless- it was quite embarrassing as Loss Prevention had to come out and examine my receipt. It took about 3 mins. As she literally looked at EVERY item on my receipt to make sure I had what was on my receipt in my cart. It was quite embarrassing as everyone is looking at me and my kids. I literally just ran in to pick up some water but saw these AMAZING reduced priced items so I purchased a lot of them. But I feel quite embarrassed to spend my hard earned money at this Kroger and to be examined and ridiculed by loss prevention as if I was stealing. It was embarrassing to me and my kids and I'll never ever step foot in this store again. Me and my kids could hear other customers whispering leaving "did they steal" as the LP girl examined my ENTIRE receipt and looking through my shopping cart. I have NEVER been embarrassed in my entire life. read more

Kroger - Grocery Near Me - Dacula, Georgia

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Your average grocery store. Not really anything thing special about the place or the service here. read more

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Josh in the grocery department is a GREAT example of putting the customer first. He was on task as he walked by me and asked if I needed help. I was having issues with the Kroger App and he tried to help me resolve the issue and would not leave until I was set. He then decided to walk me to the register and he clipped the coupon onto his phone so that I could use the coupon. To top it off, on the way to the checkout hea asked if everything else was going well with me outside of the coupon glitch. What an awesome, genuine service experience experience. Josh you are doing it RIGHT! Thank you. read more

Prices at this store went up 30% between December 2023 and April 2024. Even on store brands. Shop somewhere else!

The produce section is dismal and over priced just like the meat department if you shop at the Asian grocery, Aldi and Costco. Do a little vacuum packing you can save 30-40 percent over kroger. Only go here if u need one or two items. read more

Someone please tell the deli to stop trying to skip out on making fresh subs by telling people to use the pre-made ones. They're getting really bad on that. read more

Well I must admit I am tired of getting overcharged (see photo) then getting less than acceptable customer service at this Kroger. Beside having to return and request a refund this store IS NOT CLEAN. Just look inside the men's restroom or in the eating area of the coffee shop on location. read more

Kroger - Over charged for fruit at Kroger Dacula, GA! - Grocery Near Me - Dacula, Georgia

I just wanna say it's a lovely lady that works there name Pam and she is a awesome person, she has great customer service skills, very friendly always have a smile on her face everytime I come in the store and she always taking her time to help everybody... Ms.Pam You Are Awesome and Keep Up The Great Work Thank You So Much For Being So Nice read more

This Kroger is like a huge fluorescent box of Whole Foods-inspired design and product, coupled with Kroger's yellow "woohoo/clearance" stickers and good deals, but lacking the prompt and amiable customer service of Publix. I have a Kroger much closer to me but have been driving to this much larger and fancier one in Dacula for the past several Saturdays of "Young Chef" classes with one my kiddos. The chef instructor is very nice and patient, the set-up for the class is organized and tidy, and the recipes have been enjoyable, tasty and easy enough for younger chefs but just challenging enough if a parent needs to step in and assist. (For instance, today's was pad thai, and while all the items are mis-en-place for the kids, they get to mix, prepare and eat, all while wearing their own apron and chef hat.) The value of the class, $7, isn't that great when it ends up only lasting 10 min. but if it inspires my daughter to want to help out in the kitchen and gives me the opportunity to ogle all the awesome organic areas, salad fixins' and cheese displays that this Kroger has, I suppose it's worth it! read more

Kroger - Kroger Chef Junior cooking class fun. Educational and tasty for everyone. - Grocery Near Me - Dacula, Georgia

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I have a healthy food plan through my health insurance company. In December, I went to use up my quarterly allowance at the Kroger on Dacula Rd and scanned the rib roasts that were on sale for $5.97/lb. The scan showed them as not eligible, however; when I went back the following week, when the roasts were $12.97/lb, and scanned them, they were eligible. Funny!?!? This was not the first time this has happened and this practice is not limited to the Dacula Kroger. They are a participating member of the healthy foods plan and I find that Kroger's failure to abide by the plan (when meat products are on special) reprehensible. UPDATE!!! Same thing happened with milk, today, 1/7. Milk was reduced to $2.29 & was "not eligible" when milk for $2.99 was eligible. read more

This is the absolute WORST grocery store I have ever been to(not just worst Kroger, worst grocery store?. The employees are beyond rude. Every single time I come in here they have terrible attitudes. How is it my fault y'all dislike your jobs? You would have no job if I didn't SHOP. They make me uncomfortable every time I'm here. As if I am bothering them. What makes it worse is this is my local store. Why should I have to go out of my way because they are miserable. Kroger scrap the whole team except for 2 people I have encountered! Ridiculous read more

This is the WORST Kroger I've ever bought food from. My husband came home with steaks that cost MORE than if we had taken our family Long Horns to eat steak!! Also, we bought cube steak and the very next day I smelt something rotten in the fridge. I couldn't figure out what it was until I looked in the Kroger bag at our cube steaks. 3 packs ALL spoiled!! This was on a Monday & the package sticker said good through Thursday!! When we spoke to the store manager about it, he was rude & said he couldn't refund us because they would be out of pocket on money. What?! Who says that?! We will NEVER shop there again. No wonder Publix is more expensive. You get what you pay for... NON SPOILED MEAT & BETTER CUSTOMER SERVICE! Buyer Beware!! read more

Kroger - Rotten meat - Grocery Near Me - Dacula, Georgia

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Worst kroger I've ever been in! No carts! Bathroom was nasty! One cashier for 12 lanes! Ridiculous!

Used to go to this Kroger for all my deli needs. For two months, I have been ordering from same lady for my weekly needs. No amount of engaging has made this woman smile, thank me for my business, the cuts have been wrong and she turns aside when she hands me my order. I will now switch to Publix. Kroger needs to put this woman in the back or fire her. read more

I live in Lawrenceville, came up here bc I'm doing a project in Dacula & I decided to go into this Kroger. I was shocked at first bc when you go in, all you see it, Starbucks station (which is weird bc there's a WHOLE Starbucks store right outside the window, sushi station, sandwich station, pizza station, chicken station. I was confused though I walked up & I saw a line for Deli but not this chicken/sandwich/pizza station.... This older lady named KIM came up to the counter & I say "Hello, should I order my food from you or do I get in line" she literally goes: "nah, I only work with chicken & pizza" .. then why is the sandwich station next to it. She then says "whatever I'll just make it for you" so I walk towards the deli section & she's like "MA'AM! So what do you want" with a look of "are you stupid" She starts complaining & telling me that more than half of the ingredients, they don't have it. She walks away & I noticed she was whispering something to "Danielle" (absolutely loved loved loved her!!) & she turned around & looked at me straight in the face (she looks sad, like if Kim said something messed up) & she comes to me with the biggest smile & goes " it's okay! I'll make you your sandwich" .. in which I respond: "well that was rude of Kim" , I cannot stress how nice & funny Danielle was. I absolutely loved her, we need more CSR like her!! As for Kim, smh Kim. Idc if you're having a bad day, but you don't need to treat people like they're the scum of the earth. Thank you Danielle for representing true customer service, please give her a raise ! read more

Bathroom was DISGUSTING. Also, my sister and I witnessed a deli employee walk out of the restroom without washing her hands or flushing the toilet. There was no toilet seat covers and used feminine products on the floor. We came earlier in the day, spoke to someone about it, returned later to do more shopping and the bathroom still wasn't cleaned. read more

Kroger is always great. This particular kroger has racist attendees. I watched 4 people walk out in front of me without showing receipts, so I walked out without showing my receipt and was called back, despite not tripping the alarm. Only difference between me and the other customers was skin color. You make your deductions from that. read more

I prefer to use self checkout so I can confirm prices as I scan. While this store has plenty of checkout machines available, I don't like that their machines seem to be constantly out of order. Almost every time I visit the store there is a problem accepting cash, and I vary my visit times and days, so it's not a regularly scheduled issue. Get it together, Kroger! read more

I've used grocery pick up with this location twice and NEVER AGAIN. The first time I had a newborn and the order had never even been received by the store even though I had email confirmation of it going through to this location. Today I placed an order and initial pick up time was between 3 and 4 PM. I received a call around 2 asking that I come to pick up at 5 and I thought that was great because they respected my time and wanted to make sure that I didn't have an unnecessarily long waiting for pick up. I arrived at 5:05 PM it is currently 5:50PM and if they still have not brought out my groceries. They told me my groceries have already been pulled off the floor for me but they had a flood today so they don't have anywhere cold to keep them but I have frozen food they will not bring to me until they have served four other vehicles. I do not know what times but they initially were scheduled for but I strongly feel those of us who have already gone out of our way to accommodate the time Kroger called and asked we should arrive, should be taken care of. read more

There are lots of things to love about this Kroger, first of all... it's close to my home!!! Second it it is about the largest Kroger I've ever visited. They have everything from a Starbucks and outdoor furniture to a prepared foods section that would rival Whole Foods. You could come in here for lunch and have a selection of choices larger than most restaurants... including sushi. Fresh meats, veggies, cakes, fish and a live lobster tank are also available. What I REALLY love is how much money you can save in gas costs by purchasing groceries at Kroger! It's the only store I don't mind my wife going on a shopping spree. For every $1 you spend in-store you receive 1 Kroger member point. Every 100 points gets you .10 per gallon discount when you enter your Kroger member number at ANY Kroger fuel center. The more you shop, the more you save (strange, I believe that is their motto). My last visit to Kroger fuel (after Thanksgiving) surprised me with .40 OFF per gallon. If you have more than one vehicle, you can also choose how much savings you want to use: the regular .03 cent discount or use .10 cent increments of your total earned savings. This way you can save some for another car or if you are just topping off!!!! In this bad economy, this is one of the best deals out there. Oh, I forgot to mention gift cards (with the exception of Kroger cards), earn you double points towards gas. So a $25 Red Lobster giftcard (for example) will earn 50 points instead of 25. Valuable information this season of gift giving. read more

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Fantastic store. I have been shopping here ever since they opened their doors. Before this store opened, the only other choice was the Publix, which is about 1/2 mile down the street. Dave is a rare breed of people. I understand being a loyal customer to a store. I get that, but Kroger is just as clean as Publix; this one anyhow. Being clean is very important and of course having a good selection. A store being clean is the most important thing, second is prices need to be reasonable. This Kroger is huge and has everything the Publix has down the street and much more. For example, the organic box of cereal that my family eats is $5 a box at Publix and $3.85 at Kroger. Why would anyone pay $1.15 more? We go through about 3-4 boxes a week, so compared to Publix prices, at Kroger we can get an extra box. I only shop at the Publix when Kroger runs out of organic milk, which is rare, but it does happen every 5-6 months. The other reason why I would shop at Publix is if I were old and needed assistance, they do take peoples groceries to their car, which is nice, but I can do that myself. Other than that, Publix prices are much higher for the same exact product. Why spend $6 on OJ when I can get it for $4? Almost everything I purchase here is Organic, so I really like that this Kroger has a very large selection of organic foods and all natural products, such as dish, laundry, shampoos and hand soaps, chap stick (Burt Bees), toothpaste, etc... I would highly recommend this store to anyone. The staff are always friendly. So far I have rented a rug doctor twice, the people at the counter were very friendly. The people at the cash registers or self-help registers are very helpful. There are a few times where I have seen the store a manager and he said hello. When I asked to purchase a 5 gallon propane tank, the guy came outside right away so I could get it and the people at the pharmacy are very friendly and helpful. My wife and I just had our second child, so we have been using the pharmacy about once every 3 months and always get good service. My wife and I shop here anywhere from once to three times a week. I usually buy things as I need them for meals, so everything is fresh. I have no complaints about this store so far and I have been here at least 100 times. As for the Gas discounts. We do use this quite often and I would recommend buying gift cards if you can use them. For example, we buy a lot of products for our kids on Amazon and it is stuff I will buy anyways, so why not get a perk? The last time I purchased a $500 tv set on amazon. I just went to Kroger, picked up a $500 amazon gift card and received 1000 points and was able to get $1 dollar off in gas. So we saved $35 dollars in gas, which is nice, especially when it is something we are going to buy anyway. The only thing that I do not like is that Kroger stopped carrying over points from past months, they did this in the past and stopped. This revision of their policy completely sticks, as some people may only spend $200 a month and earn 200 points, for 20 cents off a gallon. They should combine at least the last 60 days, that sounds better. However, this policy has nothing to do with this Kroger and it is a corporate issue. For those who love Sushi, Freshly made Soaps and even Starbucks, this kroger has it. We will continue to shop here. read more

Thus far, this is best Kroger ever!!! I live in between two Kroger stores and this is my "home" store. I would have never thought to do a review on a grocery store, but when u come across good working ppl, you just have to spread the word. I have rode pass many other stores just to go to this particular one. I know some of the staff by face b/c they always their when I'm doing my shopping. The bakery team is the best. Just this past weekend I ordered a cake for my daughter's 10 bday. A guy in the bakery took a picture of my daughters invite so that the cake artist can decorate the cake to make it. When I picked the cake up the next day, I was in aww of how much detail she added to the cake from the photo...from the colors to the butterflies!! It's was perfect. I then went to pick up some balloons and those too were ready by my pick up time. The staff was very friendly and they made my day. I always do a survey for who ever's helping me...I believe in reviews and compliments!!! Customer service is my thing... read more

Kroger - Birthday cake decorated by Kroger's bakery department. Whip icing - Grocery Near Me - Dacula, Georgia

Managers need training in adequate customer service and their curbside pickup needs improvement. Clicklist-ers are lazy and often mark items as unavailable and i went in on several times after pickup and found the items on the shelf. Lazy much? read more

This is the closest Kroger to us and I generally like it. This is one of the largest Krogers I've ever been and they seem to have everything and more. The housewares section alone is about 4 aisles and they carry everything from Kitchenaid mixers, Lodge Cast Iron cookware, Instant Pot to fancy dinnerware. The produce section is reasonably sized so is the bakery. I would say it's double the size of a regular Kroger. Like a regular one has aisles in one line but this one has 2 lines of aisles. It's HUGE. Produce is generally healthy-looking(not spoiled) and so is the meat EXCEPT the chicken in the sale/special bin. They always look suspect. Unfortunately, we fell for the tempting prices and paid for that decision! We purchased 2 packs of chicken and my H proceeded to cook one and it smelled. It looked ok when we bought it until it was cooking so be careful. We ended up returning it today(never had to do that before lol) and the associate in CS was very courteous and refunded us for both the cooked and untouched one. Umm no...we didn't take the cooked one back it went in the trash. read more

I had the worst experience today when I went to store #457 in Dacula,GA. in short I wanted to buy the brawny 4pk which with the digital coupon is $4.99 i tried to clip the coupon but it said there are issues with the coupons sorry for inconvenience, I proceeded to take the item along with other items and show the cashier the message showing the error, she called for the supervisor Vanessa to assist but was told to download the app to get the coupon, I told her I just scan the qr code and goes to my account to clip coupon as always, and told me I can not get it unless I download the app, so I just purchased the other items leaving the paper towels, as I was leaving I heard the customer behind me mention the same problem with the system when buying an item that had a digital coupon, the cashier called the same supervisor Vanessa to help only this time she inputted the coupon for the Caucasian gentlemen after showing her the same message I showed her. As she headed back to customer service desk she asked if she could help me and I told her she just honored that man's coupon and not mind, she said she was going to tell me she got permission and would sell me the paper towels for the price with the coupon now they are still by the register. I asked her how could she had done that when I would've been gone from the store, if I didn't stay to see the outcome from the other customer. She of course denied being discriminating and asked if I wanted to speak to the manager I said yes and she spoke to him (Jaime) on the phone which I clearly heard so when he came to see me, he just offered to sell me the item at the digital coupon price, no apology and very nonchalant and uncaring, I returned the items i bought. and proceeded to go to another kroger in Lawrenceville at 1475 Buford dr. just to see if I would get the same treatment but thankfully they were just the opposite very helpful and polite in making sure that I got the item at advertised price with coupon per Emily the cashier even trying to scan it on her app once she knew I didn't have the app and saw it didn't give the price and even looking in the ad paper to verify it was valid without even bothering a supervisor or manager. relieved that all kroger stores are not like 457 but still more disgruntled to know it was those individuals not knowing good customer service and treating people the same regardless of race or gender even at a manger level that made my experience horrible, read more

After going to this store since it opened. What a disappointment this location has turned out to be. They do Not care about their customers. They are renovating and looks like a construction zone. They stock shelves constantly thru out the store where you cannot get thru the isles. I will be going to another location. read more

I've been going to this Kroger for years. I've never had any issues with the workers here, however I have had issues with the products. Majority of the time when I like a product, for example; a certain brand of a drink. The next month, they won't have it. When you ask a staff member about it, they'll say that they don't have it anymore and don't know as to wether or not it'll come back in stock. This has happened multiple times, with different kinds of products. A lot of times, there are expired products on the shelf. It's like sometimes the workers there don't even check the dates of the products. I don't really come here that much anymore, and when I do it's usually for the hair dye, makeup, and pharmacy. The staff don't wear masks, and don't enforce social distancing. However, they do have free wifi here and a Starbucks inside, which doesn't really make any sense considering there is a Starbucks in the parking lot of the Kroger. read more

Always out of popular products. mgt doesn't care Employees are unkempt . The store manager should be embarrassed. read more

Norm is the man! Very friendly checker, who always has a smile on his face. Usually great markdown area, too. Very cordial associates and clean aisles. Love that there's a Starbucks in there, too! read more

Never seem to have items in stock when on sale. Recently went to buy a turkey breast & there were 3 in the case, none of which were the size I wanted. I asked the butcher if there were more in the back & he told me there were but they had to be unloaded & they would be doing that at night so I could come back tomorrow. SORRY but Im here today! I mentioned this to Customer Service & all she could do was shrug her shoulders. read more

Favorite Kroger! I have a nickname for the Kroger it's the Mack Daddy Kroger! They have so much more than any other Kroger it is fantastic to be able to shop and find new brands and prepared foods. Recommending this Kroger! read more

I really like this Kroger, especially their sushi bar. It's alway clean and employees are helpful. It's always busy but has ample parking read more

Kroger - Grocery Near Me - Dacula, Georgia

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This is the Kroger where I always do my shopping. This morning, I went there with my husband. With us being in the middle of a pandemic, I make it a point to be friendly to all the employees. So, when we checked out and had our groceries bagged and ready to go, I told the bagging girl..."Thank you so much! Have a great day!" She, not once, even looked up or acknowledged me. You need to talk to your employees about being friendly. The young man working in produce (tall with glasses) acted like I was putting him out when I asked the price of the fresh corn. Attitude adjustment is sorely needed! read more

buy far the Best Kroger that I've visited! They have absolutely everything. I don't feel the need to shop the competition because they beat out everyone. New large and clean. They have items that I didn't know I needed read more

I love this Kroger. It's so clean. Decent prices here. I loved all the 10/$10!! Yesssss. It reminds me of Safeway in Hawaii. I don't come here too often because it's such a hassle. But I typically come here to pick up fresh meat or vegetables. But I find myself stopping by Walmart and Nam Dae Mun since I work close by to those places. read more

The store is clean and the staff is friendly. My issue is with the fruit. I've had several instances where my items get moldy rather quickly. I can't eat a container of strawberries, a bag of oranges and blueberries in 2 days. Sorry Kroger that needs to change. No other complaints.... read more

My buddy Richard R said a mouthful when he did his review on this store, I never knew about the gift cards so he educated me on that through his review. I'm still learning the store as Publix was my main grocery store but I'm getting used to it now. I love the fact that they close at 1am, that's a big plus for me. I also enjoy the gas rewards but will work on more with the gift cards now. read more