They have a lot of flamin hot items, but none of the Fritos we were looking for. They even have the Zapp's jalapeño here. Assorted small bags of flamin hot flavored snacks too. read more

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Fresh vegetables, well stocked and friendly employees. Has gas station that you get gas discount with membership and purchases. Has a Starbucks read more

This store is SO SLOW in 2025. It used to have better employees. I'm a Yankee from Ohio,and the South needs to speed it up. I've been going to Sugarloaf since it first opened. read more

This is a great Kroger that I sometimes frequent as it is right in the middle of Duluth & Suwanee. Located right on Sugarloaf Parkway, it's in a great location. Though it's not my "home" Kroger, I do sometimes visit this location on the way home if I'm on Sugarloaf. They have a gas station as well as a Starbucks, so it's the full Kroger experience and it's not as packed as the Kroger on Steve Reynolds so you'll definitely not be packed with a lot of people. It's your typical Kroger -- it has everything you need and it's well stocked. My most recent visit was to pump gas and get some coffee and I was able to be in & out in a snap! read more

Kroger - a parking lot with parked cars - Grocery Near Me - Duluth, Georgia

This store is quite possibly the worst Kroger store i have ever been in. I fail to see how you could allow the customer service level in this store sink so low. I tried to use their pickup service they like yo promote, and its worse than actually shopping in yhe store. read more

They rearrange where everything is every 6 weeks. Never more than one cash register open. 6 (half) of their self checkouts stay closed. No one is at the meat department. There was literally a dolly full of raw chicken just dripping on to floor I had to avoid while shopping . You should not shop here. read more

Went into this kroger like i always do at least 3x a week and i usually go through self check .... today 8/11/23 i had a bit more stuff so i decided to go through a regular line and all i have to say is the cashier at the front GABBY !!! was very rude ! she acted as if she hated her job and i was the one who forced her to work there .... didnt even say thank you have a nice day nothing at all! IF YOU DONT LIKE YOUR JOB FIND ANOTHR ONE ! NOW SONIA AT THE MEAT DEPARTMENT IS AN ABSOLUTE ANGEL !! PLEASE GIVE HER A RAISE ALWAYS SO DANG NICE TO ME AND MAKE SURE CUSTOMERS ARE TAKEN CARE OF 5 STARS FOR SONIAAAAA!!!!!!! always come back just to see her ! read more

For a Kroger these days to get 5 stars out of me is unheard of. So why this location, you ask? First, a clean parking lot. Nice staff who actually smile & were taking care of their departments. Everyone asked if I needed help! Little to no rotten produce & 3 staff members restocking/cleaning. The meat dept was helpful & random staff said, "Good Morning". Whay I don't enjoy about any store that has shoppers shopping for pick up/delevery are the HUGE carts that staff block the isles with & those staff members don't seem happy. This location actually had stocked shelves too- what a glorious sight!!! A clean, happy store gets 5 stars! OH AND GET THIS... on the speakers was Rush & Red Hot Chili Peppers. WHAT?!? I was rockin' & shoppin'!!!! Thank you store manager at this location for having it going on. I am driving out of my way to come here from now on!!!!! No pics, just go & see for yourselves. read more

Losing customers left and right starting with me with no Apple Pay... That's ridiculous!! There should be a huge sign in the door it says don't get groceries if you have Apple Pay because you won't be able to pay!! Seems like the managers would get upset that they continually having to put back peoples groceries. And-- they aren't cleaning baskets at the door anymore and COVID-19 has surged again. read more

This is for the Pharmacy only. I went up to drop off window and 5 employees see me but NONE say a word or acknowledge me. I stand there a while longer but nobody says a thing so I leave. I know pharmacies have low paid interns or students but still. To just ignore people when none of the five are on the phone and there is no other customer in sight is really really BAD. read more

Today 1/28/2025 at 4:00pm, I was shopping at the Kroger located at 6555 Sugarloaf Parkway Duluth, GA 30097. I have been to this location MANY times, several times a week. I have NEVER been treated more rudely than I was today by the manager. I went to the self checkout. The associate monitoring that area is named "Wahji". I proceeded to check out. After I processed everything and went to pay, the discount for a specific item was not applying. The 2 liters of Coke/Pepsi were supposed to be on sale from 1/22/2025 - 1/28/2025 for $1.49 each. The discount was not applying, and the system was charging me $2.99 each. I asked "Wahji" why and he was unsure. I asked if he could ask a manager. He went and called for the manager, but the manager told him he was too busy to come down. I asked for an explanation, since on the Kroger app, it says "Redeemed Jan. 23 - CAN USE AGAIN." He then once again said the manager cannot come. I told "Wahji" I needed someone to come explain to me. "Wahji" went to another associate on the register, who then called for the manager again. About 5 minutes later, the manager, "BOBBY", came down the stairs. "Bobby" had a VERY angry demeanor. He said, "I already told him to tell you that you cannot use the coupon again". I asked him why, the app literally says I can use the coupon again. "Bobby" then said "NO it does not work again". This does NOT make sense. The app says CAN USE AGAIN. "Bobby" then stormed off. I felt extremely disrespected. His attitude and customer service skills were very poor. Associate "WAHJI" was very helpful, and even agreed that I should have got the discount. I feel as though "Bobby" needs additional training in customer service skills. I'd recommend "Bobby" take empathy, active listening, attitude, and communication training. I feel it is NOT RIGHT that I was charged $2.99 for a 2 liter when the Kroger ad says $1.49 and it also said, "Can use again". I will not be shopping at this location again and will take my business to more customer service friendly retailers. read more

Watching this Kroger go downhill has been very sad. It used to be the best in this area, but the pandemic must have hit it very hard. This store STILL has not recovered from inventory issues and out of stocks are extremely common here. You can't shop here without the store being out of several items on your list. I know it's not an across the board problem because the Suwanee location is much better stocked. I've also seen them close all the staffed checkout lines as early as 8pm. Much of the time, half the self-checkouts are also closed and they won't open more no matter how long the line gets. Staff also frequently block aisles with gigantic carts shopping for people who will do parking lot pickup, or workers stocking shelves. It's better if you go later, but also the later you go, the more likely they are to be out of stock on even more items. It's sadly gotten to the point where this location is as bad as the PIB store in Duluth. It used to be leaps and bounds better. I don't know what happened. Even the carts have gotten really old, and you are almost guaranteed to get one with at least one messed up wheel. New manager needed at this location. read more

I really love working for this company and at this store my first three months was exciting and then I was presented with Employee of the Month appreciation Award nice fruit basket. I've learned so much from my managers Will Jones, Fred Bray, Elaine Howtineck, El Haji Diallo, and mostly my colleagues at Click list from Lisa, Camille, Vanessa!!! read more

Don't laugh but I love Kroger more than any other store in the world. when I was a kid they had us choose our fav store and map it out for math class and I memorized all of Kroger back then. Then they started moving things every 6 months so that people like me wouldn't get to comfortable and buy things we don't need. Love that they employ local kids. Always fun to strike up convos with kids I've seen growing up. It's a newly decorated Kroger and pretty clean and shiny. Love their cheese section and when things go to woohoo sales bc I get to try some cheeses I otherwise wouldn't get to try. Their local brand Greek yogurt has funky flavors so it didn't sell well but man oh man that meant 47 yogurts in the fridge for Sandy. I decided the cucumber blueberry was kinda gross but I liked their kiwi Zucchini one what an awesome though yucky green looking jam thing! If you're looking for managers special this one is usually Tuesday evenings for this location ;) but they sometimes surprise me on a Thursday. They accept coupons and do that double savings thjng esp if you see that yellow on sale sticker. Nothing feels more comforting than a Kroger yellow right price sticker. They are pretty lenient on returns too. Some of these people have been working here for years! Like Rhonda and Elaine at the return counter. Also love the holiday or in season section. I think outta all the stores, Kroger has the best post holiday 50% sale on stuffed animals. Walgreens and stuff have their animals too creepy looking. Also love krogers dessert section. Everything here is cheaper than PUBLIX unless PUBLIX is doing a BOGO. Angel food cake and the peach pie is a must. Oh and Kroger croissants are pretty good too. Rotisserie chicken is also good too if you ever get it. read more

Kroger - Pumpkins!! - Grocery Near Me - Duluth, Georgia

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Whoever was running the store tonight was extremely rude. Produce was not placed accordingly with their matching prices, I grabbed two different items just to make sure I got the right one since they were both placed with a sale price. Neither one was the right one, when I was checking out and asked about it, this person was extremely rude, made me walk to the product saying she wasn't going to give me the product for price I was inquiring about, super condescending. Not once did I ask for a price match I was just trying to grab the right one. Note to higher management: make sure your employees that are "in charge" have some customer service skills, even if it's the bare minimum, not ones who take their anger out on you. read more

I got $20 cash back from the register and told them I need to break it. They told me that they couldn't break it because they don't have quarters to break $20. I said I just need to break $6-8 dollars. They said no, we can't. I said ok, can you get someone at customer service, so I can buy some lottery tickets. No, we don't have anyone that works at customer service. What?!? Lol where is the lazy manager. That's the most ridiculous thing I have ever heard. how does a grocery store not have customer service... Seriously... read more

I have an autoimmune disease which makes shopping difficult so I was so excited when ClickList/Pickup became available and started using it right away. At first, it was great. Produce looked good and everything was there. I have been a loyal customer since WAY before the pandemic. Recently, there seems to be lots of problems. The past six weeks, every order has at least ONE item missing. Produce has been not so fresh. Since they run your card already, they make it up to YOU (the customer) to remember to tell them that they owe you money off your next order. Really? I wonder how many times I got my money back? THIS week was the cherry on top of the cake: They forgot an entire TUB of food off my order. Remember, I am handicapped so I have people who help me unload and put away groceries. Before I realized what was ALL missing, those helpers had already left. I called the number and was told I could come get the remaining items. Well, I needed them so I had to drive BACK to the store and, this time, put away my groceries (at home) myself. When I explained all this to the manager, his excuse was "We have new employees". Why is this MY problem? No one else does Pickup (I cannot stand Walmart) - Publix only delivers and I have a mid-week delivery from Publix every week anyway but it is more expensive. Kroger was not very accommodating to the handicapped this time. AND - shouldn't Kroger have this figured out by now? So irritated right now. read more

The bathrooms were absolutely disgusting today. The store is usually well stocked though and great customer service.

I absolutely love this particular Kroger location! It has so much to offer and I love the layout of the store. Just in case you were not aware, Kroger locations have different layouts and some have similar. Great variety in products and whatever may be lacking in stock, the staff were willing to assist and patient. Clean and organized. I would have given 4 stars due to lack of some of the products I came for, but due to the recent snow storm and ongoing pandemic, that should not be factored in due to it being out of their control. I would recommend this location and it is conveniently located near plenty of stores, shopping centers, mall, hotel, etc. Located in a nice neighborhood where you would feel safe to shop. read more

I have been to this location a couple of times and this is a middle of the road Kroger for me. This location is located off of Sugar Loaf a couple of miles from the interstate. In busy shopping center, this Kroger is sandwiched between various businesses/restaurants. This was a Wednesday night around 8 so parking was fairly easy to find. On this visit, it was fairly quick as I was just stopping by to pick up some beer for our beach trip. I walk up to the beer aisle to pick up a couple of cases of Ultra cans...empty. I quickly put up my shopping cart and left. I will say that this location is always fairly clean and organized very well. I will give this location cool points for having a Starbucks inside and Kroger fuel center. The Starbucks is located off to the left in a small kiosk/stand so you can get some caffeine as you shop. That's always a plus in my book. read more

Kroger - The only thing I came in for and they're out. Weak. - Grocery Near Me - Duluth, Georgia

I would not order anything from Kroger delivery. They lied and said my order was delivered to my neighbor I went to my neighbor and it was not there then they said it was delivered to the security shack and we don't have security on our property. It took a very long time to get my refund they supposedly gave me a credit which they did the first time but when I did not see the funds I called again and they were supposed to give me a second credit which they lied and did not give me a credit for my inconvenience. They are horrible they give you the runaround if I were you I would not order from Kroger. Their online people are unethical the company is unethical they don't correct any of their mistakes and they lie. I would not trust them. read more

I'm a fan of Kroger in general and this particular location is just splendid. Good for late night shopping needs as well as daytime shopping needs. Very spacious, clean, and equipped with the latest technology which allow self serve and speedier checkouts. TIP: A 24 pack of Kroger bottled water can be had for $3! Now that's a deal. Propane gas available outside, ask attendant for help if needed. A solid 3.69 stars rounded up makes this one a bonafide 4 yelp stars in my book. read more

I bought 3 bags of coffee but as soon as I got home, my husband pointed out that 2 of them were 'ground' instead of 'bean'. So, I drove back to the store and they won't let me exchange for the right ones! That was terrible! read more

Came in here with some friends to grab some pre-concert drinks and snacks. First time I have been in a Kroger. Pretty large grocery store that seems to have an overall good selection of meats, produce, boxed goods etc. As far as snacks and drinks go, they had a much larger selection than most of the stores in the B'ham area. Large selection of wine and beer at this location. When we needed help and found somebody on the floor they were very friendly and helped us to find exactly what we were looking for. Would come back here if I'm in the area again and needing to go to a grocery store. read more

The manager was cocky.. I asked about a product and he told me straight out they didn't have it.. but they do have it.. this is why snow flakes don't deserve minimum wage.. You can't fix stupid.. and You can't pay stupid.. read more

Nothing is ever in stock when I come to this Kroger. I come to this Kroger almost every other day. Items I need are not stocked and they're not sale items either. Staff is nice though. I never had an issue while checking out. read more

I've been coming to this Kroger for the past 7 years because my office is it's down the street and a five Minute drive. I continue to come here only because of the proximity to my office to buy necessities. The service here is horrible, primarily in the Bistro. The staff there have no customer service skills. Without failure every single time I go to order lunch, the lunch lady always greets you with what can I get you? When I would ask questions about the menu, she seemed to get angry and annoyed that I was wasting her time. I am not one to waste my time leaving negative reviews but her poor evil attitude prompted me To call the site manager and tell them to reassign her to another department that doesn't require her to have interactions with customers. I am in the customer services industry and I know attitude and manners are key. I only wish a Publix would be developed near by so those who care about quality service can have a second option. read more

My Grocery. My Pharmacy and my gas station. Moved here from St Louis 4 years ago. Checked out all the other chains and other Krogers in the area near work and church etc. Sugarloaf Parkway is the best of them all. Just transitioned all of or Pharmacy stuff from Costco and Walgreens. The Pharmacy is THE BEST! The staff really cares, Mary in particular, she is quick, thorough, patient and kind. Reminds me of the small town I grew up in. (After COVID EVERYONE is short staffed - they are overworked but maintain a professional and patient attitude. Be kind to them and imagine you were working behind the counter...) read more

I have been shopping for over 12 years at the Kroger at 6555 Sugarloaf Pkwy Duluth, GA 30097. Since last year there have been Managers and staff changes for the WORST. Their service has gone down to lowest level than I've seen in past 12 years. The staff is RUDE and most UNPROFESSIONAL. I wish the Corporate Office reads this and correct the problem. BTW I drive a couple of extra miles to shop at Publix now. read more

i just want to say that last night 01-22-2023 around 7 pm ,a went to the meat department and was only 1 person named Iniah ( something like that ) i wanted to buy some meat , she came to me with this bad face and attitude like i was bothering her ,she didn't ask me if i need it something else, worker like that you can't leave them to direct customer service, i end up forgetting groceries i needed to buy .i love this store , ive been going there for 22 years , but this person at meat department isn't good for your store, kroger, 6555 ,sugarloaf parkway,, Duluth, Ga read more

So I have to say that this IS the nicest Kroger I've ever been in. Being conveniently located across from where I work, I've had plenty of opportunities to shop here before work, at lunchtime and after work, only weekdays of course. But at this location the staff is exceptionally nice, courteous and helpful. The store is well lit and very clean! The downside is the parking lot is one hot mess! And as far as the produce is concerned, it's never good at any location so I don't expect it to be amazing anyway. I will continue to shop here for any last minute items! read more

Kroger - Grocery Near Me - Duluth, Georgia

This is my go to location. It is close to my job so I can come grocery shop for lunch. I normally have a very positive customer service experience at this location. Brian in the Deli is very engaging and professional. He is always helpful. I notice his interactions with other customers and it is the same across the board. Whenever his coworkers get backed up at their stations, he is quick to assist. read more

I don't know about this store the service desk is closed without warning, the pharmacy closes with warning the deli I closed because they have no workers they need a new store manager terrible I wish I could give zero read more

I love this particular Kroger. It is very busy, being on a main thoroughfare (Sugarloaf Pkwy), across the street from Infinite Energy Center and 1 1/2 blocks from I-85. Being busy, it turns over products quickly. I rarely if ever have found "iffy" fruit or produce. Likewise, there is always a good selection of clearance items marked for quick sale. Today I scored 4 1/2 gallon Pure Leaf Iced Teas for .24 cents each! You can't bet that. The store itself is always clean, although it's hard to get around in the morning as so much shelf stocking is being done. My main issue is the service around the self checkout. Many times there isnt anyone monitoring the area, or if they are there, they arent really paying attention. read more

Came in here like we normally do on a Sunday. Early morning, not too busy. Love to get in, get what we need and get out. I am a firm believer in customer service with a smile especially in a service industry. Be happy to see your customers, smile, greet them and keep them coming back. Be grateful for your customers and their business. Keep in mind, only 1 lane opened on check out, but it was not that busy. Our Cashier Rhonda: 1 customer in line ahead of us and we had a 3/4 full cart, and 1 customer behind us. Rhonda was already getting overwhelmed and was on the radio for help. Another lane opened, but we stayed put. We get up, and she does not greet us or smile not even as much as a waive. Finally, she says.."did you find everything ok". She starts asking for help on the radio for packing. Mind you, she does not lift a finger to pack one single item. She starts just throwing our groceries down the belt, looking irritated at the world because no one is helping her pack groceries. I see some kid come out of the back, apparently he just got to work, had to say hello to his buddy on the other register that just opened and then walk over with no sense of urgency at all. Rhonda calls over the kid and asks him to help her pack and says you can just stay here now. Our packer: Michael, no smile, did not look like he even wanted to be there. Slow as a turtle. The whole time, we are waiting and the customer behind us is waiting and Rhonda is just standing there not lifting a finger to help him and asking him if he knows how his radio works. He then takes his radio (stops packing) out to look at it as she proceeds to help him understand how the radio works while we are waiting and customer in line behind us is waiting. Hello, NOT THE TIME to train on the radio when you have customers waiting Rhonda and Michael. Now, i did not hear this, but my wife says to me after that Rhonda made a comment to Michael that Kroger should become like an Aldi (where customers pack their own groceries). That comment prompted this post Rhonda. No, Kroger should not become an Aldi for the convenience of one lazy, unfriendly, slow woman instead Kroger should screen their employees (cashiers and packers) better. Not sure where Thomas was today. Thomas, that manager knows what customer service with a smile is all about and should be role model for all Kroger employees customer service. And to the cashier Rhonda, if you don't like working at Kroger, go work at an Aldi and stop helping Kroger lose customers with your personality/customer service skills or lack of. read more

OKAY, NOW WHAT DID I DO TO NOT DESERVE THIS! Why is it that every single Kroger is so much better, (larger, better designed, more options), than the one closest to my home. It is as if I did something wrong and I am now being punished by a god called Karma. I walk into this store and I immediately feel a sense of "here we go again". This store is beautiful. It has everything I would love to have in my home store, a sushi bar, a lovely clean and fresh salad bar, a hot bar to rival the options at any custom catered event, a pizza kitchen, fresh and plentiful produce and a hot bar with food that appeared fresh and edible. I could go on but I am starting to annoy myself. It was very clean and organized but with a slightly different footprint than other stores. Yet, it was still easy for me to find what I needed today. It was such a pleasure shopping in such a clean, well-stocked store that also had great customer service! ***This Kroger is conveniently located along Sugarloaf Parkway on the north side of the street close to the area where the Infinite Energy Center is located. read more

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Clean and well organized. I love clicklist! I drive to this Kroger because it is nicer than the one nearest me. I also love the coupon mailers they send out. Getting gas here requires some patience as there always seems to be a line. read more

This is a great place. I love kroger and all that it has to offer. There are always great deals, and the staff is great. It's also very clean, and they have everything you need. read more

Kroger - Grocery Near Me - Duluth, Georgia

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This is one of my favorite Kroger stores. The staff is always friendly and the fruits and vegetable selection is good. I also love the stuffed chicken breast. I typically visit this location at least 4 times a week for food, gas and other household items. read more

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This is just about the gas station. They have got to fix it so that cars can only come in from one direction. Right now cars can come in from either direction and it's creating a disaster. It's impossible to figure out where to line up because cars are pointing in different directions in adjacent Lanes. I'm going to avoid this gas station until they get this figured out because it's a waste of time and a lot of aggravation. read more