One of my family's all-time favorite donuts. After years living in Orlando and having them close by, moving to KC put us on a hunt for great donuts -- but something about Krispy Kreme still feels like home. So we make the trip to Merriam whenever we get the chance, which isn't as often as we'd like! Loved that the red "Hot Now" sign was on when we arrived -- fresh glazed donuts handed right before we even ordered. That's a win every time! Our girls wanted to try the Girl Scout cookie flavors so we got the Thin Mints and the Coconut Caramel -- both were amazing! If you love those flavors, go try them before they're gone. We also grabbed some of the summer lineup and that Lemon Bar donut is calling our name for next time -- it looked incredible. Nothing better than those hot, right-off-the-line glazed donuts though. Nothing. Place looked clean and service was kind and friendly. Worth the trip every time!! read more

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I love Krispy Kreme. After ours closed, every time there's a Krispy Kreme, I stop and buy donuts. Well the donuts here at this location were plentiful and fresh. The staff? Not so much. I did buy 2 donuts but not once did I see a smile, a welcome or anything that would hint they were happy to have me as a customer. I felt the employee was rude. Also I didn't feel the employ was clean or happy to be there. I know what, next time I'm in the area of this Krispy Kreme, I will take a hard pass. The donuts were fantastic. read more

Krispy Kreme - Donuts - Donuts Near Me - Mission, Kansas

I happen to take a drive-through for this place one of the things that I actually didn't know that they had a drive-through, but then as I pulled inside, I didn't find a lot of options there they were really nice people inside. They were kind and nice. I took half a dozen off Krispy Kreme and I took one chocolate Boston cream. We got back home the chocolate Boston cream had really bad liquidy texture. As soon as I opened it something was dripping out. It wasn't a cream. I was extremely disappointed what I found in there. I'm sure the original glaze donuts are amazing but whatever ever was there in that chocolate cream doughnut was awful. The ambience of this place is amazing because you could you get to see the fresh maid donuts all the time. I wish I was inside and talking to them, but I was on a drive-through I had to rush. read more

Just wanted to share the special edition donuts which my grandsons recently enjoyed. The Batman donut has a cookies and crème filling and one of my grandsons ate every bit! Be prepared for some black lips from the icing ;) Very cute design and white can resist the free glazed hot donut too! read more

Krispy Kreme - Special edition Batman donut - Donuts Near Me - Mission, Kansas

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We waited 15 minutes for the drive thru worker to flirt with the car in front of us, when we got to window he didn't have 2.75 in change so we waited for that, then he's like oh, you don't have your donuts? No, then he had to box up 2 dozen donuts. read more

Just hate to be rude but their another old great place that has now become extinct!!! The donuts are absolutely horrible. Just ordered and was super excited because it's been awhile since I've ate them,, but just move on to a new place . I've had better donuts from the convenience stores , quick trip , Casey's so on . Then what I had do r way way far less money . They need to close up Shop. Sad but true. read more

I've been to this Krispy Kreme location a few times recently and it's disappointing. The donuts are not fresh, they have the texture as they've been sitting a day or two which is very unfortunate. Not only that but they are often sold out of basic donuts ex the raspberry filled or sometimes even chocolate with sprinkle. I hope they can do better in the future but I will be taking a break from this location as it is not worth the money. I can get day old Krispy Kreme donuts elsewhere if I want them that bad. read more

I had a horrible experience i drove a hour away to have the district manager of the krispy kreme call me names for not being educated on products in their app I had white employees call white police on me like I did something wrong they tool my money treated me horrible all for 16.48 cent then they made situation worse read more

Went through the drive-through asked for three different types of donuts and they didn't have any? I gave up guessing what they might have available. What the heck Saturday morning at 8:30 you don't have donuts! read more

Krispy Kreme holds a special place in my childhood memories and this year on my birthday I decided to relive those memories as well as, grab my free 3 glazed doughnuts (from my birthday reward on the Krispy Kreme app). And since it was Valentines Month, the special doughnuts were heart-shaped and absolutely adorable. I'm not a huge fan of cream filled doughnuts, but the one with chocolate candy bar coating on top was by far my favorite. Sure, there are many more local and higher quality doughnut shops around however, the nostalgia is still there and the original hot and ready glazed Krispy Kreme doughnut will always reign supreme in doughnut land. The restaurant hasn't really changed and the doughnuts conveyer belt is just as I remembered. read more

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I didn't even realize that this location was here. Happened to be driving by and stopped in to get a pumpkin donut. They do not have pumpkin as of yet, but it is just the beginning of September. I noticed that there were some fresh glazed donuts coming off that's coming off the rack from the oven, so I requested a warm donut... read more

Krispy Kreme - Warm, fresh. - Donuts Near Me - Mission, Kansas

The service was quick and the employees were pleasant. They handed you a fresh donut just for walking in and it was delicious. Everything appeared clean. Thank you! read more

Krispy Kreme - We got a dozen to go since we don't have one nearby. - Donuts Near Me - Mission, Kansas

Two words: Hot doughnuts But I can't just post that because I need to add more to it in order to post JUST THE TWO WORDS. Great, Yelp, just great! PS: seriously though, thank you for the free app read more

I would love to give a 5-Star review as this has post does not reflect the quality of the donuts, but rather the attention that the company and management lack in delivering high standards in their customer experience. The hours on Yelp indicate the location is open until 11:00 PM, but actually the business is closed. There are discrepancies on other sites, e.g., Google, indicating that that are open and they are closed, e.g., closes at 5:00pm, but the location is not open when arriving before the posted closing time. I understand that changes occur with business operations, but it does not seem that any effort is being demonstrated in creating customer loyalty and consistency in the service provided. read more

Stopped by the drive-through at this Krispy Kreme location on a Wednesday night at 8:10. Store light on, menu board fully lit. No response at the menu board. After a few minutes I proceeded to the window. Two employees visible putzing around in the store. One looked at me, turned away and went about her business. My son with me checked the website. It indicated the store closed at 8:00, but the drive through was open until 9:00. I blew the horn. The two employees didn't even look in my direction. No closed sign or store hours sign on the menu board or the window. I understand that businesses close, these days earlier than in the past. I also understand that staff can forget to turn out the lights. I understand that website information can be inaccurate. However, a human being approaching your business is a present sale and/or a future sale. Simple respect would indicate a communication at the menu board to say "I'm sorry. We closed at 8." Failing that, opening the window to say "we're closed now, please come back tomorrow." A sign with updated store hours at the window would be appropriate. Staring at customers and ignoring them with obvious intention communicates that the business does not care about its customers. No business is strong enough to treat its patrons shabbily and survive. This was sad, rude and unprofessional. read more

For $26 I expected a better presentation than this. Plus the 30 minute wait for this wow read more

Krispy Kreme - For $26 I expected a better presentation then this - Donuts Near Me - Mission, Kansas

Lobby was closed. Drive thru only. Waited 25 minutes for 3 donuts. They were hard like day old donuts but inside was doughy and starchy.

Went to Krispy Kreme for a hot doughnut. Waited in line for 10 minutes and paid almost $3 for one sad cold doughnut. I will say that once I went home and heated it up it was delicious but I thought the whole point of going to Krispy Kreme was for a fresh, hot doughnut. I thought wrong. read more

I preordered Halloween Donuts and they called me this morning to tell me someone came in and bought ALL of them. But I preordered and prepaid so shouldn't have my donuts been set aside? Seems like a weird system. If they're just going to sell the product you paid for then it shouldn't be an option to preorder. They did refund my money but when I tried to call back I only got customer service and she wasn't aware of the issue in the specific store. I know it's not the end of the world but again, don't let people preorder and pay if you're just going to sell everything first thing the next day. read more

Mondays are rough. A friend asked me to stop and get her some donuts since there isn't a Krispy Kreme close to her. I decided just to go to the drive-thru. I received a friendly greeting and gave my order easily. When I pulled around my order was ready and the same friendly lady took care of payment and taking care of the loyalty club points for me. I appreciate the friendly customer service. The Hot & Fresh sign was on, but that didn't seem to apply to the donuts I bought (seasonal options). Our donuts were cold and stale. The icing was dried out on top. Banana Pudding and Strawberry Cream. Bleh. read more

I liked the fast and friendly dine-in service, and the view of the donut production line. The dining area was fairly small, and one staff member was working to keep it clean as I left. Of course the donuts speak for themselves. read more

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Rude staff, my mother is a senior citizen and her coupon expired rather than being kind they laughed at her and said "you need to read the expiration date!" She then asked for glazed donut holes and they announced they were out. They were horrible to her and so unprofessional. We left without purchasing anything! Might be the last time I go there. read more

This had got the be the worst Krispy Kreme the I have ever seen. The lobby is always closed and if you go through the drive thru their menu is literally a piece of paper taped to the menu board (which is completely torn out) with maybe 1/4 to 1/3 of their actual menu. They don't know the difference between certain donuts and will get your order wrong most of the time. read more

Being pregnant and seeing people constantly post about donuts, today I finally got my fix. If you've never been to Krispy Kreme you will find the donut making machine running and tons of glazed donuts being made. You are able to ask for a sample of a hot fresh donut if you haven't tried any before. The counter has a variety of donuts outside of the original glazed. You can get glazed chocolate cake, glazed blueberry, glazed sour cream, chocolate frosting glazed donut, some filled donuts and since today was Superbowl they had football and Valentines Day themed items. A dozen of original glazed is about $7.69, while an assorted dozen is $8.69 My favorites are the chocolate cake which if you take it home and heat it up slightly it would be soft and yummy. Original glazed is best eaten hot, since it melts in your mouth and can disappear quickly with just a few bites. The chocolate frosting glazed, can be overly sweet if you are used to regular donut store chocolate frosting over a regular plain donut. Overall yummy donuts, IF warm or hot. After it is cold it's relative to the eater. Not something for everyday as diabetics should most likely stay away I'd worry it's not going to help given the amount of sugar probably used. Also, if it's eaten frequently I can guarantee your waistline will suffer and a trip to buy larger clothes will be in order. read more

Fresh, friendly, delicious and very clean inside. We will return! Really appreciate that they offer a free donut with proof of vaccination.

An Older man, might be the manager, incredibly rude in multiple occasions. Created an unpleasant for everyone inside the store in the summer. I'll gladly drive out of my way to never have to deal with him again. You will be way better off visting any local donut shop. read more

Went through the drive through for free dozen doughnuts and I'm a nurse couldn't get them because I didn't have my work badge because my employer don't allow us to take our badges out of our place of employment. read more

Hello, I am a 14-year-old Mixed girl who yesterday on National Donut Day. The lobby was closed, YET I saw with my own eyes a. white family of 2 kids and 2 parents come out with their donuts warm. I went and asked again, then the manager came out and told my mom to pull when she obviously couldn't. Will never go there again due to restaurant neglect and racism. As someone who has gone to Krispy Kreme for years. This was my worst experience and I hope that the manager gets fired. He was either oblivious or racist. Because I know someone in the drive-through could have pulled up. My mom even offered to direct traffic for him. And calling her hun? I don't think so. If your ever thinking of going to a Krispy Kreme in the metro. Go to the one on Metcalf. They know what they are doing and how to run things. Unlike the one on Shawnee Mission Parkway. Again I am a 14-year-old writing this. So if I'm pissed off so are a lot of people, because kids love donuts. read more

On a chilly Saturday night, after an early dinner and a long stroll through the aisles of IKEA, one of my favorite stops on the way home is Krispy Kreme for a hot chocolate and a warm, fresh donut. On this particular evening, my boyfriend and I ordered our usual. As we attempted to pay, the entire computer system crashed. Immediately the young teenager running the register apologized and advised us to accept our donuts and drinks on the house!!! We felt so bad that we told her we'd check back after we finished our food to see if the registers were back up. She came and found us, handed us our receipt and advised that the charge had actually gone through. Hands down the absolute best customer service I have ever encountered! It's Krispy Kreme: the donuts are always the same which isn't a bad thing. read more

Krispy Kreme - I love watching the donut conveyor belt! - Donuts Near Me - Mission, Kansas

Pretty good. I have yet to go when they have hot doughnuts. Tonight they were cold and not really fresh. Kids had no complaints. I would still go again. We went through the drive thru and it was really fast. read more

Krispy Kreme - Yum - Donuts Near Me - Mission, Kansas

The area this Krispy Kreme is located is a dying area, in fact I think this is the only still functioning business on that side of the street. We ran in for just a quick coffee and donut at 10am. The coffee (M) ran $2.87 which I thought was outrageous but they did not have any hot glazed donuts ready so I got a strawberry frosted. I ended up throwing 1/2 of it away The store in Lincoln, NE is new and vibrant so I guess if I get a Krispy Kreme craving I will surpress it until I can go to Lincoln because I would certainly not go back to this store read more

Customer service was okay. Except I was given expired products. Creamer, to be exact. This is not good.

The trip here was a bit disappointing, my husband loves these normally melt in your mouth donuts with a passion, but they were fat ,puffy and chewy they did not look like Krispy Kreme at all!! And the server told us they no longer hand out the customary free donut! So... at 10.00 a dozen for plain glazed fat chewy weird looking imposters we left with 2 dz one for a friend and one for my disillusioned mate. Please corporate maintain your quality ! Where's Lamar's when you need them!!! read more

I hate writing bad reviews, and I usually give a place the benefit of the doubt first. But I've gone to this particular location for a few years, and it's usually on Sunday morning before Church when there is usually one person (maybe two) ahead of me. There's always one or two workers in the drive-thru, one working the counter, and one who seems to be working in the back just putting boxes together or something meaningless. It is that person that always annoys me because he or she will see that there are several of us in line who haven't been acknowledged, and the worker will continue performing the meaningless task. It's just painfully slow. There doesn't seem to be any attempt on the part of the workers to get us through the line at a decent clip. I've tried the drive-thru, and if it's the guy who's working, he will make me repeat my order two times AT LEAST. One time, I repeated my order four times. If I had to repeat it a fifth time, I was going to drive away.This Krispy Kreme has become more of a farce to me, in terms of the experience. And because there is no donut place on the way between my house and church, I'm stuck with this place. Bleh. LOVE the original glazed in the mornings. Hate them when they've been sitting around. LOVE Bavarian Creme filled donuts -- at Dunkin' Donuts since they're actually soft. read more

I love KK but as good as their brick and mortar stores are that I've visited, it's frustrating their app sucks. Prior to arriving I typically like to mobile order. 9 out of 10 the app takes forever populate the location I'm at for the order button to come up. Today I ordered at the drive through, picked up my order then got on the highway when the app was operational. read more

This is the standard Kristyn Kreme. Service was pretty quick and we received an extra dozen glazed for a buck. It was a promotion so good to maximize those types of deals. We had a guest with us who had never been and the kids took advantage of watching the whole donut making machine and the free hats. Their donuts are light, very sweet and more oily than I've had from other places. Krispy Kreme is definitely worth a try, but... If you prefer thicker or doughy consistency go elsewhere read more

This was the first Krispy Kreme I went to... never really went krazy for the over-glazed donuts. too sugary. but i liked how they would give you a fresh one. i used to watch the doughnut-making theater. (the story of krispy kreme is an interesting read, plus it's been such a quick decline now since 2004 after a rapid rise in 2000) nowadays, since you can get krispy kreme in almost every grocery store/gas station, there is less need for their innovative storefront read more

Always fresh donuts and the coffee is good for a chain. In and out very quickly, recommended for those traveling in the area making sales calls in the morning. read more

No free donuts at this location when the light is on. First time coming to this location, chocolate glazed donut was good but the service was horrible when we asked for a free donut. read more

Terrible and rude service. Not busy whatsoever. Whoever the man was handling the window at 11:30am on 11/20 needs a serious attitude check