The service was incredible. The person who waited on me was very sweet and kind. I think her name was Liz, but I'm not sure but she was at the window and they had a problem with the window working, but she told me to pull around anyway and she would help me out which was very appreciative because I was unable to go inside because I had problems walking. read more

Picked up a dozen donuts. The size is so inconsistent here. Today I got donuts that looked like they had been on a starvation diet. This location is always clean and the staff is friendly but the people makin' the donuts must be on strict orders to save on the dough. read more

Ever since this shop opened it has always been a terrific experience. Pleasant service, fresh and tasty baked goods and the coffee is the best around ( a well- kept secret). The drive- thru moves quickly and my order is always correct. I also appreciate the treat gesture that KK makes to veterans on Veterans Day. This is a very appreciated time for me as I don't often stop through except for seasonal donuts for an event. The treat puts a smile on faces. + service + quick drive-thru + well - stocked and fun specialty items + well- lit property + parking read more

Krispy Kreme - Cinnamon Roll, soft and cinnamony yummy. - Donuts Near Me - Manassas, Virginia

Will not buy from Krispy Kreme again. $25.00 for 6 glazed donuts and 3 cinnamon buns is too much. Plus the service was unpleasant

My husband recently went to pick up a Too Good To Go order at this location and had a very disappointing experience. When he entered the store, he was not greeted and was immediately met with hostility from Saeed, who identified himself as the manager. My husband attempted to explain that he was there for a Too Good To Go pickup and even showed the order in the app, which clearly indicated the Liberia Ave location in Manassas, VA. Despite this, the manager repeatedly insisted that he was at the wrong store. Anyone familiar with Northern Virginia knows there are only a couple of nearby locations, and we have successfully picked up Too Good To Go orders from this location before without any issues. The manager continued demanding a name and became increasingly aggressive rather than trying to understand the situation. A female employee stepped in to assist and de-escalate the interaction. However, the manager interrupted her, stating that he was the manager and would handle the situation himself. At that point, my husband politely said he would rather speak with the employee because of the manager's aggressive behavior. The employee looked at the app, immediately understood the order, and was able to identify what he was there to pick up within seconds. My husband is consistently polite and respectful toward customer service staff, so the hostility he experienced was completely unwarranted. The contrast between the manager's behavior and the employee's professionalism was striking. Given how unnecessarily confrontational the interaction was from the start, I am left questioning whether racial bias may have played a role in the way my husband was treated. Regardless of the reason, no customer should be spoken to or treated in this manner when simply trying to pick up a prepaid order. This experience was unacceptable and reflects poorly on the management of this location. read more

Krispy Kreme - Saeed "Manager" - Donuts Near Me - Manassas, Virginia

All of my reviews are based on my expectation coming in the door. When you talk about a brand chain like Krispy Kreme, you already have in your head what you expect. Therefore, I can tell you, of the dozens and dozens of Krispy Kreme stores I have entered, this one was extremely clean, plenty of parking, everything front and back of counter was well organized, and they had a team of at least five making the donuts this morning. I ordered a couple dozen of the fresh, glazed rings, and a couple dozen assortment of other donuts. Service was fast and friendly, and everything I delivered to my clients for our meeting was fresh and well appreciated. If you're looking for Krispy Kreme's, this location is excellent. If you're just looking for donuts and you have never experienced Krispy Kreme, I recommend if you start with this one you will get the best of the brand. read more

This place is just your average Krispy Kreme location. I've had good runs and terrible ones where the wait times were ridiculous. I will say your donuts will always be on the soft/fresh side, but you may wait for them. The parking isn't the best and the accessibility to it from the main road definitely makes coming here a task. But of course at the end of the day...its Krispy Kreme so you have to suffer for the goodness! read more

Drove to manassas specifically to try the seasonal donut flavors only to be disappointed by them being "out" of LITERALLY everything; not just the seasonal flavors. They had extremely minimal options(original,strawberry iced,custard or kreme filled,cinnamon roll only*), and when we got to the window we could see trays of biscoff and maple that were for "online" orders ??We tried to order online ourselves, and those flavors were supposedly unavailable.. So it sucks to see this location be reduced to this standard due to poor management. Guess we will go back to local spots instead of supporting a larger chain read more

Not sure if I received the wrong size cup or what but Yikes that is apparently a medium iced coffee and it looks like a small!! read more

Krispy Kreme - Medium Iced Coffee with Milk - Donuts Near Me - Manassas, Virginia

We have been loyal Krispy Kreme fans for years, but the latest batch left me genuinely disappointed. The doughnuts are noticeably smaller than they used to be, and the texture has changed so much that they barely resemble the classic light, airy original. Instead, they feel dense and oddly dry, as if the recipe--or the production process--has been altered in a way that sacrifices quality. On top of that, the price has gone up, which might be understandable if the product had improved, but it's frustrating to pay more for something that feels like a downgrade. The new packaging is the final red flag. It loudly claims these are "genuine original Krispy Kreme doughnuts," yet everything about the product suggests otherwise. The branding feels misleading, almost as if it's trying to cover up the fact that these aren't the same doughnuts people know and love. We really hope Krispy Kreme reconsiders these changes, because right now the experience feels like a poor imitation of what used to be a reliably great treat. Before and after photos are provided. read more

Krispy Kreme - Donuts Near Me - Manassas, Virginia

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I visited this Krispy Kreme with my family and we purchased a half‑dozen donuts and a coffee. While we were sitting and enjoying them, another customer mentioned that the store offers free donuts when the "Hot Light" is on. I wasn't aware of this, so I approached the counter and asked how the promotion works and whether it would be possible to receive the complimentary donuts. The two young employees at the counter looked at each other, made a cringing face, and reluctantly said it was one free donut per person. Since my family was inside finishing the donuts we had already purchased, I asked for three. Even as a retired military service member, I'm not someone who goes around asking for free things, and I approached the situation politely. I appreciated the donuts, this was never about the money. What made the interaction worse was that the heavier‑set young lady flicked the box with her finger as she handed it over, which came across as dismissive and unnecessary. The product was good, but the interaction left a bitter taste nonetheless. If the company policy is to offer free donuts during the Hot Light as a way to bring people in, then employees should be able to provide them without making customers feel uncomfortable. They aren't paying for the donuts out of their own pockets, and their reaction sends the wrong message to guests who are simply following the promotion the company advertises. The donuts were great, as always, but the customer service in this instance needs attention. read more

FOOD We came in around 10 am on a Sunday and ordered two dozen assorted doughnuts alongside a 24-ct of doughnut holes for an event. The glazed doughnuts were freshly made and had a wonderful, hot and fluffy interior and a perfect coat of glaze on the outside. The raspberry-filled, chocolate sprinkles, and strawberry sprinkle doughnuts were standard, but the cinnamon roll (extra cost; 50-cent upcharge per doughnut) doughnuts and lemon-filled doughnuts were the fan favorites. The former was a great combo of a classic glazed doughnut with cinnamon spread swirl, while the latter was perfectly creamy and tangy without being too sweet. SERVICE The staff are kind and friendly. A drive-thru is also available at this location. We also came when the hot sign was on and were able to grab a free doughnut (glazed). AMBIANCE There is some seating at one side of the store, though it is mostly a grab-and-go location. The interior is very clean and tidy. Napkins and utensils were also well-stocked. PARKING Ample parking is available in the lot by the store. read more

Krispy Kreme - Inside - Donuts Near Me - Manassas, Virginia

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Order half dozen glazed which were fine. I wanted a water but they were out of bottled waters so the server said she could give me a cup of ice water, well that wasn't good because the water was full of mold particles so glad I looked and didn't let my son drink the dang water read more

Krispy Kreme - Moldy cup of water - Donuts Near Me - Manassas, Virginia

My experience with Krispy Kreme has always been satisfying, aside from the time my donuts dried out and tasted stale within 24 hours. Otherwise, I highly recommend their Glazed Dots, they're my favorite! As for the Service? I've never had an incident with any employees to where I was unhappy. Ambiance? The atmosphere seemed like any other location. Cold, lonely, yet smelled of diabetes. Perfect place to do your homework if you're in college and the library is full! read more

The seasonal special doughnuts look beautiful! The ones hot off belt were delicious. The filled one was barely filled (why deducted point) Fast service, friendly and patient staff on my visit day (Saturday morning). It smells amazing in there when they have hot doughnuts coming off line. The drive thru looked so busy (we went inside) read more

Krispy Kreme - 6 Count Assorted Doughnuts - Donuts Near Me - Manassas, Virginia

Went in around 10am 08/18/2025 for specialty doughnuts. They were out for the day. Understandable and not the issue. The manager was VERY rude and curt. He was busy opening a package that was just delivered, barely answered me; didn't even bother to look up while he was speaking to me. I asked another question and he flat out ignored me. Even another customer that was grabbing a seat was looking on in disbelief. I was going to make another purchase but I immediately left. In a leadership role; you should be setting the tone for the rest of the staff. Very unprofessional and lacking in customer service. read more

This Krispy Kreme is substandard. This review has nothing to do with the facility or the workers, just the donuts themselves. Something is wrong with how the glaze is applied. When applied correctly, these donuts are little miracles. But every single day, at this location the glaze on the original glazed is mostly thin and looks terrible and tastes terrible. I have been to other Krispy Kreme's where the glaze is PERFECT. Just look at the difference in the promotional pic compared to the actual donuts from this location. It's a joke. I hope someone at this facility reads this any looks to fix the settings. If this Krispy Kreme ever corrects their settings and gets the glaze right, I will give this location 5 stars. Please correct this! read more

Krispy Kreme - This is how the strawberry glaze turned out FRESH. Absolutely disappointing. - Donuts Near Me - Manassas, Virginia

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Came for my free birthday original glazed dozen! It's awesome that Krispy Kreme does this & it's good for your whole birthday month. I didn't get any trouble from the staff for getting these for free either - you just have to have the app. The donuts were "hot & ready" and so delicious. Krispy Kreme is nostalgic for many of us and they just melt in your mouth. We also got one lemon filled donut to try - it was also delicious. Would def recommend! There are not many locations anymore. read more

Krispy Kreme - Original Glazed Dozen - Donuts Near Me - Manassas, Virginia

How can someone not give Krispy Kreme five stars? The girls behind the counter this afternoon were super helpful and even gave the recommendations on some new items to try. We ordered a half a dozen original a cinnamon roll and a lemon filled. They grabbed this originals straight off the conveyor belt fresh and the other two were both delicious. Krispy Kreme and my opinion has the best glazed donut. read more

Krispy Kreme donuts are a good form of evil. Whatever you do, don't look at the calorie count. This one's in a busy shopping center, and I wish you luck getting here safely. Our family went this morning, and as usual defense on the steering wheel and brakes. It was busy which is fine. We got donuts and coffees to go. As usual clean and extremely friendly employees. Mom is right though. Their route 1 location in Alexandria is better. They seem to have more fresh donuts, although we were pleased with today's order. We definitely loved that coffee, as their blend is potent. If you're in the area this is a decent choice. By all means a tradition if around one, as they are difficult to drive by. read more

Disappointing. Paid with cash at the drive-through and the employee short changed me my $10, luckily I noticed the error and he made it right. Donuts were average not the freshest but not too bad. Ordered a black coffee, and when I tasted a minute or two after leaving the store, realized it was not fresh and room temperature at best. Won't be back anytime soon. read more

I love Krispy Kreme they taste so light and delicious, on the day I visited this store around 2:15 pm I was so excited to see the donuts on the conveyor belt but my excitement didn't last long the manger/ cashier I don't remember who it was he told me that they make fresh donuts at 11 am and 5 pm so that was a bummer but he was kind enough to tell me about a deal where I could get dozen glazed donuts for a lesser price than usual (I don't remember the exact price ) . read more

Krispy Kreme - Dozen assorted doughnuts and dozen original glazed donuts - Donuts Near Me - Manassas, Virginia

They were missing a lot of donut flavors but the best we tried was the pumpkin spice glazed ones. The hot original glazed donuts tasted very eggy and was not our favorite. The other donuts are okay but didn't suit my taste personally... They were very pack and went as an efficient pace though! read more

Krispy Kreme - Donuts Near Me - Manassas, Virginia

One year later and the light still calls me!!! I was minding my own business and the bright red light signaled me like the biggest SOS call known to a foodie. Knowing good and well this was not what I needed or where I needed to be, I hit a quick right off Liberia and found myself in the drive thru! No line, no waiting, I pulled up ordered my three pack and was on my way to the sweetest gratification that only KK can provide. My victim of choice tonight was the Pumpkin Spice Cake, a Strawberry Glazed snd an Original Glazed that was just as hot as the light beams red!!! Even late at night the doughnuts were fresh!!! Service was efficient and friendly and served as another reminder of why I'm always drawn to the red reckoning of a Krispy Kreme sign!!! read more

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Ashley is a liar. I asked for a dozen hot glazed donuts. She handed me a box the box was not even warm I said are you sure these are pot? She said yes. When I got out to my car, I realized they were room temperature. Very disappointing. Maybe these kids don't realize that good customer service is what pays for their wages. And lack of integrity shows. read more

You just can't beat the original donuts fresh off the belt. Chewy and light with a sweet glaze. The employee who helped us was very kind and quick to fulfill our order. The reason I'm docking a star is because the other donuts (Boston creme, lemon filled, etc) were a bit older and tasted like they had been sitting out for a while. Otherwise very happy with this Krispy Kreme! read more

Krispy Kreme - Donuts! - Donuts Near Me - Manassas, Virginia

I ordered donuts because the Key Lime situation sounded bomb. $36 later, two dozen donuts arrive at my door. Except I'm missing a donut, and more than half of my donuts are not what I ordered. I was really confused. I called customer service and they gave me $12 back. And the customer service lady was really nice, I wish I remembered what her name was. But come on Krispy Kreme, what the actual F is this? Look at my receipt and look at the donuts. ‍ read more

Krispy Kreme - Missing a donut, and more than half my order is wrong lol. - Donuts Near Me - Manassas, Virginia

Can never go wrong with krispy creme donuts especially it comes out fresh. The glazed donuts just melt in your mouth when you take a bite out of them. My sister and i also got these limited stuffed donuts that had a strawberry filling inside. The filling did not taste super artificial and was a little tart which I liked. Super great place! read more

Krispy Kreme - Donuts Near Me - Manassas, Virginia

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This is always a pleasant Krispy Kreme location, they're clean, they have a drive thru and they have the full donut making machine setup, so you can watch those original glazed roll off the conveyor belt and into your donut box still piping hot (which is absolutely the best way to eat Krispy Kreme donuts). Besides the original glazed, they always seem to have the complete selection of specialty donuts available here, so whether your jam is the jelly filled, or the blueberry old fashioned you'll usually find it available here. Employees seem to always be willing to hand out Krispy Kreme hats (and frequently balloons) to the littlest customers, which makes it a great place to take the family too. The dedicated parking area is a little small, and you have to cross busy driving lanes if you end up parking elsewhere in the shopping plaza. Weekends can be crazy busy and lines long (especially when there are new seasonal donuts out) but it's Krispy Kreme so you have to expect that. Overall, a great example of Krispy Kreme done right. read more

Krispy Kreme - Valentine's donuts - Donuts Near Me - Manassas, Virginia

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The person that attended me at this Krispy Kreme would talk very softly, I could barely hear him The donuts looked ugly. We got a buy one get one free . So I feel like they gave me the ugliest donuts just because it was get one dozen free read more

Krispy Kreme - Donuts Near Me - Manassas, Virginia

I don't know why this place has 3 stars, every Krispy Kreme should have 5! Despite this COVID creating havoc for the economy, I'm grateful that some businesses are still running! I was able to catch them an hour before they closed and the drive thru was packed! It was still the great service I expected and although the variety was limited, they just turned on the "fresh hOt" made sign. I got few chocolate and a lemon filled, the rest was a classic fluffy donut. read more

Krispy Kreme - Bless drive thru - Donuts Near Me - Manassas, Virginia

Donuts are the same as any other. This is the only krispy kreme in nova, the other being in alexandria. Chances are people are coming from all over nova. This location rarely answers the phone... which is unacceptable because especially when driving long distance, you need to get confirmation that the donuts are in stock before making the drive out here. Someone answered the phone once just saying "hello". Which is odd. Most places would say "hello, krispy kreme alexandria". So naturally I asked, is this krispy kreme manassas. I got an answer "no this is dunkin donuts" followed by a hangup. No calls were answered when i called back. So that is the sort of nonsense you get from this krispy kreme location when you call to inquire about donuts being in stock. I have never had this sort of experience at the Alexandria location, and they almost always pick up the phone. It looks like the employees in this location are in need of serious training and management is unwilling to fix the problem. Thankfully, krispy Kreme is a chain restaurant so I will simply be giving my business to the alexandria location. No way am I going to drive 15+ miles somewhere just hoping and guessing whether they have the items I want in stock. Lastly, this location does seem to close a few minutes before the actual listed closing time. read more

11/8 we were greeted by jaz with a huge smile and awesome attitude! she made our visit even better! Donuts were delicious as usual! Thanks again jaz! Nothing beats Krispy Kreme donuts! Always a nice selection of different kinds of donuts and you can use the app for coupons! So light and fluffy! They are best when the hot light is on (check online for hot light hours) but they are still really good even when the hot light isn't on. Every time I come to Virginia this is my must go to spot! read more

Krispy Kreme - Donuts Near Me - Manassas, Virginia

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Craved it, planned it, had it. It was ok, a bit too sweet for my taste (sweeter than Dunkin in my opinion). My favorite was the original with filling. Well, the good news is they rotate their donuts every month or quarter, so I am not going back for a while. read more

Krispy Kreme - a variety of donuts in a box - Donuts Near Me - Manassas, Virginia

The host who took my order was 5 stars - but the cashier Hussein was very rude - I ordered a coffee as well and he didn't even get it for me - Crazy thing is I just bought 4 dz donuts and drove out of my way to come to this store to get them Just a reminder Customer Service is everything read more

No complaints at all about my free donut. Nice service at the drive-through, too! Thanks, Krispy Kreme!

I had difficulty pulling into a tiny parking lot and was almost hit twice. However once inside, the layout is very puzzling....there is no signage on where to stand to order so I stood at the cashier for 5 min being ignored then finally told to go to another part of the counter to order. Once i ordered the my donuts came quickly. The chocolate ice donuts are my all-time favorite and they did not disappoint today. However the pumpkin donut was terrible. And the classic glaze was a bit stale. The restaurant was above average in cleanliness and the prices were average. They have a very small selection of soft drinks. This restaurant location is definitely not memorable. read more

One morning I went to go get a krispy kreme donut the lady put the donut in the bag and i paid then i went to my car and i was on my way home in the middle of my way i opened the bag to get a bite of the doughnut turns out it was dough!! I couldnt go back since i was already 3 minutes away from home.. Today i came back giving it another chance i was ordering a donut and it was from the same lady i didnt think anything of it once again i paid and got in the car when i got home it didnt even seem cooked! This is unacceptable behavior fix this now. read more

I would of rated this 5 stars, but was a bit annoyed sitting waiting to get serviced in the drive thru and no one came for several minutes- I was even honking and nothing. Not a biggie walked inside and placed my order. I love the classic glazed doughnuts that's my all time favorite. Even better when they're warm and made fresh right there! This location has merchandise for sale if you need a t-shirt or a coffee mug, not to mention the fun paper hats! Kids love it and it's such a treat to have the holiday doughnuts. read more

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Went to this location for the first time today for St. Patty's day and got those famous green donuts! Super glad we made it in time to get them hot and fresh! I love Krispy Kreme donuts when it's hot hour! Only deducted a star because if you go inside, you definitely can't sit in there for more than a few minutes because it's FREEZING-- literally feels like you stepped inside a freezer but other than that I love Krispy Kreme and love their donuts when they're fresh! The original one, sprinkles and the chocolate glazed are my favorites! Just because these donuts were green today, it made them so much better! read more

Krispy Kreme - St.Pattys day donuts! - Donuts Near Me - Manassas, Virginia