Great for pet washing! Everything you need to clean your pooch and great customer service,read more

Love! Love! Lovvvve! This place! When I had Frankie (my last little guy) I sadly only went here a…read morefew times & it's a tad pricey so I never spent a ton there. Fast forward to today & I have Alfie. So this next part is gonna be kind of mushy, I apologize in advance lol. When I got Alfie, I decided to research different foods, treats, etc that would be the best for him. I did the same for Frankie, but part of me feels like I failed him and after he passed last year, I thought, maybe if I had done more research, I could have found a better food for him that maybe would have helped his health and he wouldn't have passed away. I know that's crazy because he passed from congestive heart failure & kidney failure is what eventually took him. Still, me being me, I will always wonder if there was something could have done to maybe have prevented his health issues. He was 11 1/2, so I mean, he was older but little ones last longer than bigger ones! At least that's what I've been told my entire life lol. I thought Frankie and I would grow old together lol. I have Alfie now and I am above and beyond grateful for my little dude. So I've done the food research and have him on a certain food. Insanely expensive lol, especially for the amount and naturally, he loves it. It's a raw diet tho. So I have found another food, a kibble, he isn't had it yet, but I'll be switching him to it. Also an expensive food, but their track record is absolutely pristine compared to literally every other dog food company....from the things I've read. This place is the only place that carries these foods and a variety of other *higher end* foods. So yeah, it's "that" kind of place lol. It's truly a fantastic store. Super super clean, the layout couldn't be any more perfect, the selection from foods to toys to treats is amazing. I am so glad I finally decided to go in here and it's super close to my house too. Alfie is still scared of cat rides lol, so when he finally grows out of that, I'll take him in so he can pick out some toys and treats himself. He will be 1 on January 3rd, so HOPEFULLY before then, he will get over his fear of the car rides lol. The staff here is incredible. I have yet to come across a rude one. All so friendly, incredibly helpful, and they engage. So many in retail don't anymore especially if their phone is in reaching distance lol. You really couldn't ask for a better pet store. Sure Petco and Petsmart are good and convenient because they huge and everywhere. Northwest Pets is a smaller store and just feels good supporting the smaller businesses...especially nowadays. Petco and Petsmart have nothing to worry about. The treats I get Alfie, bully sticks, can be found at Petco and at NW Pets. They're pricey little chew treats, but he absolutely loves them and they take awhile to devour lol..so it's worth the $$ and he's definitely worth it. Both stores are comparable in prices with those. NW Pets just has the foods that Petco and Petsmart don't carry. They have a couple, but yeah, NW Pets definitely has brands not carried at the bigger stores. Anyone who lives in the PNW and who has a cat and or a dog I guarantee have been to this store. It's such a great store. Again, glad I finally started to go here and regret waiting until recently. And if you've never been and want quality foods for your cat or dog, check it out! We have a few locations in the Boise area. Thanks for reading, Yelpingers! Cheers!

We found this store while searching for a provider to sell one of the frozen Raw food brands we buy…read moreafter a less than "warm and fuzzy" encounter at another local store. Talk about an improvement! The staff at Northwest Pets is always happy, knowledgeable and welcomes coupons for brands when applicable. They also have tons of other harder to find brands of foods and treats. Consider me a fully loyal customer going forward!

Always a great selection and helpful staff! They carry our Open Farm grain free lamb and green…read moremuscle supplements plus the crispy cod skin treatooooos :)

I don't normally leave reviews, but I had to for my first experience at EarthWise! I had to get my…read moredog groomed and they got me in for a grooming appointment with just 2 days notice before I head out of town! They did a great job with my big dog who doesn't love water or the blow dryer and charged us a really reasonable price. They even gave us a packed goodie bag for first time customers! His groom was done so well by Chanelle, and we will definitely be back. Great experience!

They booked me in a timely manner. The grooming wasn't to my liking. There was low spots high spots…read moreon my dog. didn't want to go back because I didn't wanna deal with it. Probably won't go back.

I am so thankful that I paid attention to the flyer I received over a year ago…read more This service is impeccable. Trust me, I am so critical when it comes to customer service, that was my field of work for more than 20 years. The dog food prices are the same or cheaper than zamzows, amazon, petco. Plus FREE DELIVERY. But the service....they are amazing! Let me give you an example. I had decided to switch my dog's food to a diff brand. After placing my order I received a phone call from them just making sure I hadnt made a mistake because this isnt my dog's normal food. Ive been using them over a year and I cannot praise them enough.

Good tubs . Need more comfortable tether for dog to stay in tub . Not sure why they don't come up…read morewith a check out system to keep behind counter so then you have to return it . This could all be a great plus for dog's experience . The chain is too short and uncomfortable for my dogs neck . Otherwise good experience for self wash .

Eli loved it, but was a wee bit weary getting in the tub…read more They have warm showers but the soap is mixed with cold water and the dryers blew cold air. Eli didn't seem to mind. Is definitely go back.

My Pomeranian and I had a wonderful experience here. They truly care about your pet and her cut was…read morestunning. The price was great for me and I felt really comfortable leaving my baby there.

I have been here twice and they did a wonderful job on our yorkie poos. Priced very reasonable for…read morethe services provided. I would highly recommend.

Went to use their self service dog wash. It was a great experience. Clean, easy to use, helpful…read morestaff, $18, I will be using them again. My Shepsky however says that it was the worst experience of his life, 1 star, he would not recommend

In my entire life, I have never encountered such a genuinely kind and attentive employee as Lilly…read moreat North West Pet. I'm someone who has traveled to many cities and met countless people from all walks of life, yet she stands out as one of the most memorable individuals I've ever met. It's easy for a rude or unpleasant person to leave a lasting mark in someone's memory, but to remain in someone's heart as a good and kind person is rare. That's because offering a level of kindness that stays with someone for years is not easy in this fast-paced and often harsh world. What makes Lilly's kindness even more remarkable is that it wasn't toward a long-time acquaintance or a family member, it was to a complete stranger walking in as a customer. She went above and beyond to help, explained everything in detail, and did it with such sincerity that it left me truly moved. If there's any other way beyond this google, yelp review to help her receive recognition or benefit for her exceptional service, I would love to know. People like Lilly make the world a better place, and I hope she knows the positive impact she's had on me.

Yvette does a wonderful job with our girls!! I highly recommend her for your pets grooming needs :)read more

Great service nice people dog doesn't smell like death and decay anymore. Highly recommended !read more