I honestly was very disappointed and surprised by the customer service here. I was very excited to…read moresee a puppy after a long day and I was treated with such disrespect from someone whose job is supposed to be being kind to the customers. The puppies are adorable, the staff is very unkind to people coming in. I was talked to in such a rude way and she (blonde girl working at the time) treated my mother with disrespect, which is unacceptable.

Purchased a puppy from here a few years ago, was supposedly a pure bred American Eskimo. Ever since…read moreabout one year of age she has suffered with horrible health issues. Shes most definitely not a pure bred and has cost me thousands and thousands in medical bills. She has a condition that will require her to be on immunosuppressants for the rest of her life as well as prescription food. All of which costs me hundreds per month. I love her to death but I received zero support from Puppyland, they wouldn't even give me her breeders contact info so I could reach out for advice. It's the saddest thing in the world having a dog who is constantly struggling just to stay alive as a consequence of how they were bred. I've had her for almost 5 years now and this decision still haunts me but I also know that without my help she would probably be dead by now in the hands of a normal pet owner or someone who didn't have thousands of dollars to invest.

Another amazing visit to PetSmart! Tosha was so kind and helpful to me. I appreciate her very much…read more You have some awesome people working for you PetSmart!

We had two fur babies groomed. Our toy schnauzer looked like a child had groomed her. Her coat was…read moreuneven and her skirt was chopped up. Her ears had not been clipped short and they shaved off her eyebrows. She looked horrible! Our blond shih tzu looked worse, if you can believe it. His coat was VERY uneven, his beard was chopped uneven. His ears still had soap in them. His feet had not been scissored. If you like your dog groomed properly DON'T TAKE THEM TO PETSMART!!!

Petco grooming with Jiu was amazing. My Golden hates grooming but she really liked Jiu and was…read morewagging her tail (as close to the last groomer where she laid on the ground and had to be carried in). She gave our dog a summer groom with the de-matting and a closer cut. Aside from the inner ear hair trim which drove my dog crazy a bit, she did a really good job. We've tried some of the other groomers and I was specifically ask for Jiu.

Lindsey and Lori went over and beyond for my puppy purchasing products and helped me save with a 20…read morepercent on line coupon thank you team fantastic work ..

I was never treated as well as I was yesterday at the local Zamzows on Orchard near Eagle road…read morecompared to the other Zamzow stores I've shopped. The girls went out of their way to help me with wonderful attitudes. I will always shop this location going forward.

Selection was underwhelming... not to mention lots of employees not one said hello or even…read moreacknowledged me! So rude!

Forget Petsmart or Petco, H3 Pet Foods is where we get all our pet supplies! Paige and her staff…read moreare always so helpful and sweet when it comes to finding the perfect food for your pet! All their products are healthy and amazing for your animals! I definitely and will always recommend! My Nilla Girl says to go try their puppy cheese-itz's!

I LOVE this place!! Jeff is beyond helpful anytime I ask a question and Linda is always so sweet. I…read moreorder Raw food in bulk and buy Kangaroo kibble. They're always so great to work with. I've sent friends and family here and everyone has sent me a message saying how helpful and nice they were. Also...anytime I have an option to support a local small business I choose to do so.

My friend gave me a $40 gift certificate from the Bird House & Habitat for my birthday. I put it in…read morea cabinet & unfortunately forgot about it until a couple of weeks ago. ---I didn't realize that it also had an expiration date of May 2023 on it. -- I took the certificate in this week, expecting that they would still honor it. They would not. ----So my friend just gave them $40 for a piece of paper that they won't honor. ---I won't be shopping there again.

Good prices on high quality birdseed. Nice assortment of feeders. They will do curbside pick up…read morewhich is so convenient. Highly recommend.

I don't normally leave reviews, but I had to for my first experience at EarthWise! I had to get my…read moredog groomed and they got me in for a grooming appointment with just 2 days notice before I head out of town! They did a great job with my big dog who doesn't love water or the blow dryer and charged us a really reasonable price. They even gave us a packed goodie bag for first time customers! His groom was done so well by Chanelle, and we will definitely be back. Great experience!

My dog loves to go to Earthwise. he gets excited when we drive up and nearly pulls my arm out of…read morethe socket running for the door.

What an amazing crew! So helpful and solid knowledge of nutrition! I can't say enough about this…read moreplace! If I ask about a product they have a solution. From new employees to seasoned employees a 10 out of 5 or 20 out of 10! Each employee goes above and beyond your expectations. Always ask if they can help me with loading the car always 50-300lbs of product! Answer is always no and new employee oh I'll get the product from top shelf and is surprised when I say where is the ladder!! Being to meet the local owner multiple times is amazing!who does that this day and age? Pet supply plus does that! If I'm buying one bag or 51 boxes of food! I'm treated with professionalism! I've seen how they treat new customers buy $10 - 4000$ same amazing professional customer service! Love this location!!!!

I have taken my dog Lucy Lou to be groomed at since they opened and the whole stuff it's very…read moreknowledgeable of the products they sell. My dog loves everybody there.

Great for pet washing! Everything you need to clean your pooch and great customer service,read more

Love! Love! Lovvvve! This place! When I had Frankie (my last little guy) I sadly only went here a…read morefew times & it's a tad pricey so I never spent a ton there. Fast forward to today & I have Alfie. So this next part is gonna be kind of mushy, I apologize in advance lol. When I got Alfie, I decided to research different foods, treats, etc that would be the best for him. I did the same for Frankie, but part of me feels like I failed him and after he passed last year, I thought, maybe if I had done more research, I could have found a better food for him that maybe would have helped his health and he wouldn't have passed away. I know that's crazy because he passed from congestive heart failure & kidney failure is what eventually took him. Still, me being me, I will always wonder if there was something could have done to maybe have prevented his health issues. He was 11 1/2, so I mean, he was older but little ones last longer than bigger ones! At least that's what I've been told my entire life lol. I thought Frankie and I would grow old together lol. I have Alfie now and I am above and beyond grateful for my little dude. So I've done the food research and have him on a certain food. Insanely expensive lol, especially for the amount and naturally, he loves it. It's a raw diet tho. So I have found another food, a kibble, he isn't had it yet, but I'll be switching him to it. Also an expensive food, but their track record is absolutely pristine compared to literally every other dog food company....from the things I've read. This place is the only place that carries these foods and a variety of other *higher end* foods. So yeah, it's "that" kind of place lol. It's truly a fantastic store. Super super clean, the layout couldn't be any more perfect, the selection from foods to toys to treats is amazing. I am so glad I finally decided to go in here and it's super close to my house too. Alfie is still scared of cat rides lol, so when he finally grows out of that, I'll take him in so he can pick out some toys and treats himself. He will be 1 on January 3rd, so HOPEFULLY before then, he will get over his fear of the car rides lol. The staff here is incredible. I have yet to come across a rude one. All so friendly, incredibly helpful, and they engage. So many in retail don't anymore especially if their phone is in reaching distance lol. You really couldn't ask for a better pet store. Sure Petco and Petsmart are good and convenient because they huge and everywhere. Northwest Pets is a smaller store and just feels good supporting the smaller businesses...especially nowadays. Petco and Petsmart have nothing to worry about. The treats I get Alfie, bully sticks, can be found at Petco and at NW Pets. They're pricey little chew treats, but he absolutely loves them and they take awhile to devour lol..so it's worth the $$ and he's definitely worth it. Both stores are comparable in prices with those. NW Pets just has the foods that Petco and Petsmart don't carry. They have a couple, but yeah, NW Pets definitely has brands not carried at the bigger stores. Anyone who lives in the PNW and who has a cat and or a dog I guarantee have been to this store. It's such a great store. Again, glad I finally started to go here and regret waiting until recently. And if you've never been and want quality foods for your cat or dog, check it out! We have a few locations in the Boise area. Thanks for reading, Yelpingers! Cheers!