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    Northwest Pets

    5.0 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    Squeaky Dino Toy
    Elaina M.

    For my 400th review, I'd like to give you my take on this place. This pet store is AWESOME!!! If you love spoiling your pet, this is the store 4 you. They have everything that you will need 2 spoil a dog or cat from personalized name tags 2 Christmas sweaters 2 fluffy pet beds 4 all sizes. They have toys, dog/cat food (raw & dry), leashes, cooking supplies 2 make sure own homemade treats, birthday pet cake mixes 4 celebrating their special day, collars, chew prevention toys, dental supplies, etc. If your pet needs it, they have it! I'll be back. I've already bought toys, bones & am contemplating a winter sweater 4 my GSP. There's so much 2 choose from I can't decide. Check it out. You'll be impressed!!!

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    Amanda T.

    Oh my goodness! Today was my first time into Northwest Pets and I was immediately greeted by Jordan and she spent about 20 min helping me find healthier food and food allergy solutions for my dog! She had SO much info and knowledge and was so sweet! The rest of the staff was amazing too. This is NOT your general big box pet store - this is a great place with incredible customer service, amazing healthy products, and a staff that ACTUALLY know what they are taking about! Highly recommend coming here for all of your pet needs. *Also, they have adorable neck bow ties and other fun accessories and toys for dogs and cats too!

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    10 months ago

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    5 months ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Puppyland Idaho

    Puppyland Idaho

    1.8
    (48 reviews)

    So this place! Ugh. I'm sure some saw me check into a pet store and were like TF??…read more Some of you know that my lil man, Frankie boy passed away almost 4 months ago. (Very weird as soon as I mentioned his name here, the song I tried to get him to dance with me to when we went to the mountains together...the song started as soon as I typed his name. Y'all would laugh at "our song" lol He's always with me) Losing him was one of the worst things to EVER happen to me. I miss having a little guy in my life. I've looked at several breeders online and whatnot over the past few months. And that's what y'all should do if you EVER even think for ONE SECOND about going into a pet store. For so many reasons! One being and the most important , the health of a pup from an actual breeder is always guaranteed. Another, pet store pups always come from puppymills . PuppyLand swears theirs don't. I'm like 34, 43, 38, 35 years old (LOL) and in all my years...EVERY pet store I've gone into has always sworn "we promise our pups only come from registered and experienced breeders" The pups were healthy. I didn't recognize any that were coughing. One pup and I hate saying this about any dog because dogs mean more to me than most things lol. This pup was listed as purebred Golden and it was soooo NOT a purebred. It was a funky looking little pup. Very friendly, because she was looking like a result of her mom hooking up with one of her sons and this little girl was the result. Their little areas were somewhat clean. You could smell the sh*t in almost all of them tho. The thing they do is just throw some more shredded paper on top of whatever is in there. The way they handled the pups too I saw and was thinking...umm, that's a tiny puppy! Show him/her some respect. Don't just drop it back in his/her little playpen. I've had friends who have gotten puppies from here and have yet to have ONE of those friends say "no health problems" So many awful stories from folks who have bought from here. Do I blame them? Absolutely not, they didn't know any better. So many people don't realize the gamble you take if/when you get a pup from a "fancy puppy mill" that's how I see SOME pet shops. I raised golden retrievers for years. Even before then I knew the horrors of pet stores and where 98% of these dogs come from and the awful conditions they come from. If a buyer came to me and told me they looked at a golden in a pet store I'd be like OMG WHYYYY!!! And they answered with "I didn't know pet stores were like this" I always told them to ALWAYS research these stores before and to never buy from one. Sure some may get a pup with zero health issues, but again, it's a gamble. Lady got a pup from Puppyland and she has a rare brain disability. The dog can't walk right and will be like this her entire life. Puppyland pretended to care and last time I talk to this lady I asked if they fixed the problem, offered to pay vet bills, anything!? And she said the messaged her once and that was it. They never offered to refund the $, no offer to help with the unbelievable vet bills, nothing. Puppyland is sketch as hell! Even when you go to their Facebook page and even if you comment something nice, they immediately delete your comments. So with breeding history, if you see this review ALWAYS contact a breeder first and ONLY! if you're wanting a purebred dog. Going to a pet store is too risky. Plus they charge 2-3k more than most breeders depending on the breed. I'd hope this day in age, most would know how bad pet stores are, but sadly they don't. Again, I don't blame them. Did I like my visit here? Of course I did. I miss my little man SO MUCH! But I know better. I also know these precious kids need love too. So it's painful to write a review like this when they need love too and if you buy from here or any pet store, that's your business. These kids were soooo sweet and so needing love. They were so excited to see anyone stop by to see them. They were literally dying for some love and when I'd walk away, they'd cry and cry. If Puppyland gave their health guarantees and actually honored them, the review would be much better not only from me, but from anyone who has actually gotten a puppy from them and if their guarantees about the puppies coming from reputable breeders were legit and they GAVE PROOF OF THAT! (Which they don't! No pedigree, nothing) then people wouldn't be contacting lawyers to get this place shut down. Puppyland, one thing, train your staff to be a little more friendly and less militant....and not just with the pups, with the customers as well. Tell them to put their phones down too and actually act like they like their jobs. 2 stars was for the pups. They deserve more but more stars would make this pet store look better than it deserves. Cheers! Edit: I had to cut out so much of this. So frustrating. Good info too. Yelp fix this. Reviews shouldn't have a limit. At least not your limit. Thx :)

    I honestly was very disappointed and surprised by the customer service here. I was very excited to…read moresee a puppy after a long day and I was treated with such disrespect from someone whose job is supposed to be being kind to the customers. The puppies are adorable, the staff is very unkind to people coming in. I was talked to in such a rude way and she (blonde girl working at the time) treated my mother with disrespect, which is unacceptable.

    Northwest Pets

    Northwest Pets

    4.5
    (46 reviews)

    Great for pet washing! Everything you need to clean your pooch and great customer service,read more

    Love! Love! Lovvvve! This place! When I had Frankie (my last little guy) I sadly only went here a…read morefew times & it's a tad pricey so I never spent a ton there. Fast forward to today & I have Alfie. So this next part is gonna be kind of mushy, I apologize in advance lol. When I got Alfie, I decided to research different foods, treats, etc that would be the best for him. I did the same for Frankie, but part of me feels like I failed him and after he passed last year, I thought, maybe if I had done more research, I could have found a better food for him that maybe would have helped his health and he wouldn't have passed away. I know that's crazy because he passed from congestive heart failure & kidney failure is what eventually took him. Still, me being me, I will always wonder if there was something could have done to maybe have prevented his health issues. He was 11 1/2, so I mean, he was older but little ones last longer than bigger ones! At least that's what I've been told my entire life lol. I thought Frankie and I would grow old together lol. I have Alfie now and I am above and beyond grateful for my little dude. So I've done the food research and have him on a certain food. Insanely expensive lol, especially for the amount and naturally, he loves it. It's a raw diet tho. So I have found another food, a kibble, he isn't had it yet, but I'll be switching him to it. Also an expensive food, but their track record is absolutely pristine compared to literally every other dog food company....from the things I've read. This place is the only place that carries these foods and a variety of other *higher end* foods. So yeah, it's "that" kind of place lol. It's truly a fantastic store. Super super clean, the layout couldn't be any more perfect, the selection from foods to toys to treats is amazing. I am so glad I finally decided to go in here and it's super close to my house too. Alfie is still scared of cat rides lol, so when he finally grows out of that, I'll take him in so he can pick out some toys and treats himself. He will be 1 on January 3rd, so HOPEFULLY before then, he will get over his fear of the car rides lol. The staff here is incredible. I have yet to come across a rude one. All so friendly, incredibly helpful, and they engage. So many in retail don't anymore especially if their phone is in reaching distance lol. You really couldn't ask for a better pet store. Sure Petco and Petsmart are good and convenient because they huge and everywhere. Northwest Pets is a smaller store and just feels good supporting the smaller businesses...especially nowadays. Petco and Petsmart have nothing to worry about. The treats I get Alfie, bully sticks, can be found at Petco and at NW Pets. They're pricey little chew treats, but he absolutely loves them and they take awhile to devour lol..so it's worth the $$ and he's definitely worth it. Both stores are comparable in prices with those. NW Pets just has the foods that Petco and Petsmart don't carry. They have a couple, but yeah, NW Pets definitely has brands not carried at the bigger stores. Anyone who lives in the PNW and who has a cat and or a dog I guarantee have been to this store. It's such a great store. Again, glad I finally started to go here and regret waiting until recently. And if you've never been and want quality foods for your cat or dog, check it out! We have a few locations in the Boise area. Thanks for reading, Yelpingers! Cheers!

    Northwest Pets - petstore - Updated July 2026

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