Highly impressed with every aspect. I used the grooming side for my 10 year old border collie/siberian husky girl with big sensitive feelings. Long story short I just don't trust anyone with my girl. I called and was met with friendly thorough reassuring information about the process. I'm bad with money so I payed ahead of time over the phone. Huge plus for me. Zero bad vibes here. Front desk was super nice and friendly. They painted her nails even!! My favorite part is that it's a clinic and grooming facility. So if something happened, trained animal specialists are foot steps away. Very happy. And most importantly. So is my dog. Happy new year! read more

Pets First Animal Clinic - This is tokala. Finally allowed back in the bed after a great grooming experience. - Veterinarians Near Me - Boise, Idaho

We have been going here about 20 years. Dr. McKown is the only vet I will take my animals to, he is very caring & knows what he is doing. He communicates well & always gets the job done. read more

Always take great care of my pup. Pets first is the best! The greeters are further and the groomers are excellent.

I changed my veterinary service after the first place I went was very rude to me and my dog. They have given my dog great care. They treat him like one of the family. I definitely recommend Pets First for your animals. read more

Mariya is incredible!!!! Not only fast but does a perfect cut on my 3 dogs!!! Carol at the front desk is an angel in disguise!!!

Very knowledgeable MD, customer service is great. I am very picky about vets so I'm happy to have found this place.

I don't even know where to begin. This place and Dr. Charles just blew me away the other day when I took Frankie for his follow-up. Picture it, Boise Idaho May 3rd, Frankie had this horrible cough. It had started a few days earlier. Roommate and I thought maybe it was allergies but it got worse as the week went on. So by the 3rd day, we rushed him to West Vet because he was coughing and he wasn't stopping and he gave me that look, that sad look with the ears back and I could see it in his eyes -- "Dad, I need help, I don't feel good" I'm sure most can tell when their dog is communicating with them in that way. Frankie and I have a bond like I never knew this sorta bond was even possible between two living creatures. We are so attached to each other and have been from the VERY SECOND we met. He weighed less than a pound and he ran to me and danced circles around my feet, keep kissing me, I knew that he was my kid! Sorry, I'm getting off topic lol. We took him to West Vet. Hoping it was just allergies -- I get the call that it was worse. We were in the car. No people allowed in because of the chinese virus. So they took my lil man inside and we waited outside for almost 6 hours. They called me and told me he has congestive heart failure. I literally felt like my world was caving in. 3 weeks before all this, my Dad passed away (April 6th). I couldn't go to the funeral in upstate NY because -- the virus. So that will weigh on me forever. Then this happens to Frankie. I was a sobbiiiiinnnng mess! I felt like I was losing my other best friend. My dad and I were close my entire life. Next call happens, he has a mild case of it, but has a heart murmur as well and he needs to spend the night in the hospital MAYBE two nights. West Vet is NOT cheap! Fast forward so I don't run outta space here lol. We pick him up on Sunday. He's now on 2 meds for the rest of his life. West Vet tells us to make an appointment at the regular vet a week out. So we take him in this past Mon, the 11th. The staff at Pets First has always been incredible. Frankie has dental work done a few years back and they were so sweet to him then. I'm not sure what happened between then and now, but I feel like the staff is even sweeter, nicer, more gentle, etc then ever before. They were SO NICE with Frankie. Joan is absolutely incredible. She is very good with Frankie and overall, she's very calming. Especially for someone like me who has been a disaster since this all started. Then we meet his new doctor, Dr. Charles. His confidence, his knowledge of the pets, his handling of Frankie boy, everything about Dr. Charles is exactly what I needed with the month I had just had. With the virus nonsense and then my dad passing away and me not being able to attend my OWN DADS FUNERAL! and then Frankie! Yeah, Dr. Charles made me feel so much better and I'll truly never forget him during this time I've been through. The rest of the staff was so sweet and just so friendly. Whoever is in charge over there knows exactly how to choose the winners for his staff. Thank you Pets First for always been so great with my special lil man. I honestly can't thank you enough. Prices are very reasonable there too. Most vets are absolutely insane. They work with you. I won't put all my business out there, haha, but I'm forever grateful to them for helping me out in every way. Frankie will need regular checkups and we have another in a month. I have so much confidence in this place and his doctor after this latest visit. Not sure I'd trust him to any other veterinarian-- unless he ends up at West Vet again and I'm gonna do whatever needs to he done to make sure that never happens again. Emergency Vets are scary for us! Can't imagine how must be for our kids. Thanks for reading. I feel like I've left stuff out. Weird, huh? I never leave anything out lol. I hope I've given you the perfect picture of how amazing Pets First is. Your dogs/cats would be lucky to have this staff care for them. Thanks again, Yelpereeettiees! Cheers! read more

Pets First Animal Clinic - Veterinarians Near Me - Boise, Idaho

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My husband and I have been taking our cat here for years. At first they seemed to care. About 2mo ago our cat needed dental surgery. He just seemed to have bad breath and was drooling a lot. when we asked them what to do they told us it was probably tartar but if they'd done their job he shouldn't have had a tartar problem. It didn't make much sense. Them we took him a week ago and they checked his teeth and they felt he had an infection in his mouth and gave us antibiotics less than a week later he started throwing up he never got better and started having seizure after seizure. We called them to put him out of his misery but they were too booked. I will never go there again. They failed my cat when he needed them the most. It's not Pets First it' s Money First. SAD read more

Pets First Animal Clinic - Tazzy - Veterinarians Near Me - Boise, Idaho

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I have been a customer of Pets First for many years. I always have found the entire Staff to be a caring and professional group. The Vet Techs always are friendly and consider them to be not only great consultants and ready to help, but do so in an experienced manner. When you walk in their front door you are greeted with a smile and we have grown close over the years. I consider them good friends and we frequently joke as if seeing an old acquaintance. Dr McKown and all staff members have a genuine concern for not only the animals, but also feelings of their owners. I give this business 5 Stars and recommend them to anyone needing a good vet. I graciously thank everyone for their kind service. read more

Everyone at Pet's First always shows they care about our dogs. The Vets take great care of them. One of our dogs needs prescription food and the front office staff makes sure we're able to get it when needed. As much as I'm not fond of giving 5 star reviews, try as I might, can't think of a negative. read more

And now not only was your service terrible but you're also a liar. We were 10 minutes late. And no one was rude until you refused to walk out and make sure the dog wasn't in distress. Maybe next time you'll show a little bit more compassion. read more

It's always challenging finding new places to go. My husband and I moved to town a few months ago. The day we were moving in, our dog broke her toenail.. and it didn't look good. I called Pets First and they were able to see her that day. Since then, we have taken our dog back as well as our new puppy. The staff and docs are always incredibly helpful! I've called with some puppy dog mom questions and they were able to provide me with suggestions over the phone without having to come in. I highly recommend pets first if you're in need of a vet. They also have grooming right next door, so it's a great one stop shop! read more

Pets First Animal Clinic - Our puppy boy waiting to get his graduating vaccines - Veterinarians Near Me - Boise, Idaho

Thank you, fellow Yelpers for leading me once again to a true gem!! Having just moved to the area, we were on the hunt for a new vet. This became a more urgent priority when one of our pups developed a rash. Kathy is the first person we spoke to, she was kind, pleasant and super helpful from the moment she picked that phone up. We were seen the next morning, the rest of the staff and the Dr. were just as amazing! We were in-and-out in no time. Fantastic group of people, thankful we found the perfect, loving place for our fur babes. read more

This review is only about my experience with the grooming service. It was our first time at this facility. Within 20 minutes of dropping off our dog we get a call from them saying they have LOST OUR DOG. Somehow they managed to set out dog loose and they are located next to a very busy street. They were able to locate our dog and bring her back. But they are very lucky that our dog was not hit by a car and they were able to locate her in time. Our dog was not groomed and we did not stick around for them to finish the service. It was clear that they do not know how to handle dogs properly and do not follow basic safety and security protocols. I will never return to this location. Thank you however to the lady at the clinic (not the groomers) that was able to locate our dog and bring her back safely. read more

I can't say enough good things about Dr McKown and his awesome staff! They treat me and my dog like family. Even though they are busy, they are always patient with my questions and always show compassion. My dog recently had dental surgery and they went above and beyond to make it a good experience. Thanks Pets First! read more

Absolutely love this place. The man doctor wrote down everything I said and actually listened to my words about my dog. They were very helpful and extremely kind to my anxious dog. Didn't cost a fortune and didn't try to just take my money, they wanted to help! 10/10 recommend this place to anyone with a pet. Also the doctors vet tech assistant Connor was very kind, helpful and handsome! Should of got his number... LOVE THIS PLACE and will be making it our permanent vet from now on! read more

We come here to get nail trims because my pup requires a muzzle. They're so fast and so sweet to him!

I love Pets First Animal Clinic!! They truly care about you and your pet and go above and beyond to help you. As a first time dog owner I can have peace of mind knowing they are so patient and knowledgeable answering all my questions and figuring out what is best for my dog. I have taken my dog here for all her veterinary needs from the time she was a puppy and I can not recommend Pets First Animal Clinic enough! read more

We have taken all our dogs and cats here for care and kenneling since they opened. That's three cats and five dogs thru the years. We even adopted a dog their vet and staff were fostering. They are excellent vets; have engaged and caring staff; and our furry family members have always jumped out of the car and run in to see their friends at Pets First! When it has been time to send them over the Rainbow Bridge, their staff and vets have been caring and gentle. Our litmus test for a good vet clinic is how happy our pets are to see them and how healthy and what long lives they have with the tender and top line treatment they provide. This clinic checks off all the boxes of how to treat pets and pet owners right. I consistently recommend them to friends and family. read more

I just moved to Boise, ID and decided from the previous reviews that I should give them a try. It was the fastest in and out trip I have ever done at the vet. At my previous vet it would take forever to be seen by the veterinarian. Every single person here was so friendly and so loving towards my dog. From the front desk to the assistant to the veterinarian. I was so nervous to go in because my dog had cancer and he just needed a check up, but it went so smooth and he was handled with such care. They said he is doing great which just put me at ease. At the end my dog even got a treat and they actually had salmon which is the only thing my dog can eat due to his allergies. I was very happy with this place and excited that they are my new vet! read more

This animal clinic fit me in same day to see my dog's swollen ear and didn't try to sell me on things I didn't need. They worked around my schedule and had fair prices for the drainage my dog needed on his ear and even trimmed his nails during surgery! The whole team was awesome and compassionate. My dog is good as new (albeit a bit annoyed at the stitches). I don't feel like I would have been treated so well anywhere else! read more

We have been in Idaho for 1 year now. Because we don't know many people yet to get referrals from, we were dreading finding a good Vet for our dogs. Well, we scored when we found Pets First! We have a 13 y/o poodle mix that had taken a sudden turn and we were very concerned about finding a Vet that would have the care for our dog as a primary focus. We met with Dr.McKowen. He was just what we were looking for. He Was a delight and focused immediately on the health of our dog while intently listing to our list of symptoms. He checked her from nose to tail, did blood work, clipped her nails and came to the conclusion that our dog may have gotten into some of the weeds or grass that had been sprayed for weed killer (dog safe, NOT). He took care of some secondary issues and our pup is on the mend!! I recommend Pets First and Dr. McKowan highly. And their facilities are clean and professional. Don't hesitate to use them! And be careful when using "pet safe" weed killer!! read more

I highly recommend these veterinarians. Thanks to their expert care, I firmly believe they saved the life of my guinea pig (twice!) when she fell ill on two separate occasions. They also helped me with my dog, I would have lost him if not for Pets First Animal Clinic. Their wonderful customer service is icing on the cake. Thank you! read more

I highly recommend Pet's First Animal Clinic for all of your veterinarian needs. We have been using Pet's First for at least the last 20 years and we (and our dogs) have been very happy and satisfied with the quality of care and the professionalism of Dr. McKown (the owner) and his associates and staff. It's apparent from every experience that we've had with them that it's not just a job for these people - it's a way of life. The people who work here are not only highly competent in their field, but they are very caring, compassionate, and helpful in everything that they do. I also realize that there are no veterinarians that get perfect reviews from all of their customers all of the time. Sadly, victimhood is on the rise in the 21st Century and in our digital age there are many angry, stressed, and hostile people who are just looking for someone to criticize and blame all of their personal problems on. With that said, I think it's wise to be skeptical of those who post an extremely negative review - especially if the review seems unreasonable and if it appears as though someone is looking for revenge for whatever wrong they believe someone else has caused them. Let's support our local small businesses who are sincerely trying to do the best they can everyday. Let's be kind to one another, but let's not patronize the trolls. #smile read more

We RV full time and rely on Yelp for many of our services. Our Wheaten Terrier, Finnegan is 14 and recently started having problems negotiating our stairs. We brought him in for a well being check. Everyone we had contact with was fantastic to us and to Finn. Dr. Charles saw him and prescribed a new painkiller that helped immediately. We were so grateful that his condition was not a life ending issue. We highly recommend this practice. Everyone is caring and kind. Follow up was great also. read more

I am very grateful for all their care of my Katey girl. She has polycystic kidney disease. Not a good disease. Progressively worse. Kate had a few days of being off. I called the Dr. The clinic and they had to keep her for 2 nights and 3 days. They were very good to her and to me. I appreciate them more than they know. read more

All the staff there is so friendly and nice ! I didn't have an appointment but they were able to squeeze me in and see my dog. I am so appreciative that they were so flexible and willing to have my upset dog seen in the same day. :) read more

There are no words!! This vet clinic is not just a clinic, it's a family. I truly feel that my dog could not be in better hands the with Dr. M and Dr. C. Not to mention the vet techs and Joan at the front are AMAZING, they treat my dog with such incredible care. My dog had an ACL surgery and because he's such a "special" dog, we had to bring him into the vet multiple times to get his stitches fixed since he figured out how to get out of his cone :p each time, with no appointment, the vet would come out and talk with us and help us figure a better way to keep him from getting to his stitches. I will never take my dog anywhere else, I recommended them to my co worker whose dog was passing away and she could not speak highly enough of them, especially when it came to putting her sweet dog down. My dog gets so happy every time we pull into the parking lot :) I have had many negative experiences with vets and Pets First Animal Clinic is a top notch vet, you can tell they all absolutely love what they do and they love your fur babies. So blessed to have found them, they are apart of our extended family :) read more

I've been visiting Pets First since 1992 when the building was across the street. Met many many vets throughout the years and every single one was thorough and compassionate. The staff has been wonderful, too. All my dogs and cats visited there and became well or sadly euthanized. But they were very thoughtful. read more

Best vet around! We have been going to Pets First for over 15 years. They treat you like family and truly care about the well being of your pets and what is best for them. Dr. McKown and his staff have had to euthanize 3 of our dogs over the years and have come to our home, cried with us, send us cards and well wishes. I will always trust their expert medical opinions as well as fun and caring staff that are always willing to bend over backwards to fit you in. read more

I take my dog here. Best vet I have been to in this area. The staff are very pleasant, and knowledgeable. Other places I have been, I have felt that all they care about is how much they are getting paid - I don't feel that way with Pets First. They actually care! read more

This is a great place! I take my dogs and cats there. The Vet there is a really nice guy. Every time he has helped my animals he does it with a smile. He answers all of my questions. Everyone even the receptionist is nice and helpful. read more

This is the best place to take your pets. The staff is kind and respectful of you and your pets.

I love Pets First. If your pet has surgery they keep you informed for the owners that worry. I took both my dogs from 1999-2007 and my new puppy for about a year. I wouldn't go anywhere else. read more

Always courteous. They make sure I understand what is going on with my pet. I would recommend them for your pet's vet.

I have been going for years. Doc is getting old, she fails to read the file, not just once, but frequently which ultimately lead to the death of my baby. Make sure she's reading the file. read more

Very disappointed. Dr. McKown's demeanor is particularly condescending, and certainly not appreciated. I won't be back. If you're looking for people who are nice and listen to you, this is not the place to go. read more

Worst customer service in the Boise area when it comes to pet care. Clueless receptionist who act like they are trained groomers/ vets. Please don't talk details about services with me if you aren't scheduling them at that same moment. I was told a variety of different quotes/ summaries of services by reseptionist and groomers. Because of this my dog was held in an environment where he defecated and urinated on himself over a four hour period ( I was working and unable to talk with them)while they waited on my instructions which had already been expressed in previous arrangements. When I brought up my concern to the reseptionist and groomer, they were both very defensive and blamed me for 1. Not having my dog groomed as a puppy, 2. For not being specific as what I wanted done( groom my dog, that's why he is here) 3. For over exaggerating, because if this was one of the worst customer experiences I have ever I had " I was doing pretty darn good" says the geriatric citizen running the phones. Listen, save your self a headache, money, time, and simply do not give pets first animal service a chance to let you down. What a joke. read more