For a Friday evening, we were surprised that there was no wait and we got served so quickly for such a nice place! The ambiance was great, lighting is nice, decor is also very nice! Our waitress was very attentive and informative. The food and drinks were delicious! We had the Parmesan crusted scallops, a cucumber martini, pineapple sake, the salmon, and the duck. Everything was outstanding! We will definitely return! read more

Koze - Salmon, rice, green chile, and mushroom. - Sushi Bars Near Me - El Paso, Texas

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Came here on a Monday night and it was quite busy for a Monday. We were promptly seated, but overlooked for 30 minutes, before we ran out of patience and asked if someone could take our order. We had the spicy shrimp, the shumai and the gyoza. The shumai was perfectly steamed and the filling was so flavorful. I was not a fan of the other dishes. The shrimp was disappointing as it was more like a fra diavolo than an Asian dish. Overall it was an okay dinner, but wouldn't come back. read more

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Came to Koze for the first time last week with my husband and his parents who were in town for the evening! My husband is a fan of hibachi style cuisine so we looked up a spot near our home and Koze was the first to pop up! They also had good reviews so we were all for it. When we first arrived the hostess asked if we wanted to be seated at the grill (for show) or the dining room. Since my husband does like watching the cook do his thing, we opted to wait the 15-20 minutes for a grill to become available. Next time we will definitely make note to call ahead and make a reservation though! Once we were seated we looked over the menu to see our options. I will say that the service at Koze was a bit lacking. Our waitress took quite a while to come around for our drink order, main course and then at the end of the evening for us to pay our bill. I'm not sure if she was serving a lot of other tables for the night but that was just our experience. It would have been nice if she came around more so we weren't looking for her. My husbands parents got the shrimp and scallop meal to split, my husband ordered the chicken and scallops. I, however, decided to try their sushi - so I got the California roll and the BBQ salmon roll. Once the chef came around to start cooking (which took quite a while) he started the show. I will also note that there was a bit of a language barrier between us and the chef. He tried asking us questions, such as if we were celebrating a birthday, but it was very hard for us to understand what he was saying. We could also tell he was a bit new at the job because certain "tricks" he'd mess up on or had to try a couple times before he got it right. For the food, I will say that I did enjoy my sushi. Both rolls were delicious! My husband ate mostly the protein on his plate. They give a huge portion of fried rice for the main courses, it's definitely enough for two people. I believe his parents said they thought the meal was good as well. I think it came down to the service we received which kind of left a bad impression. The food was good it was just the lack of service that left me wanting more. I know there are other hibachi restaurants in El Paso. I will probably try those with my husband. I wouldn't mind coming back to Koze, I understand maybe they were just having a bad day. But I would also try other places. read more

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The food never disappoints here. so so tasy and delicious. If you love fried rice pls try theirs its to die for. Service is always a bit underwhelming nothing bad or amazing, its usually in the middle. ambiance is a cute little hibachi type. always return for the food. One of my favorite spots by far. The Playboy sushi is my FAVORITE. Calamari is my go to appetizer. Can be a bit pricey, but so worth it. read more

Koze - Playboy Sushi roll dinner ribeye teppan grill w fried rice n veggies - Sushi Bars Near Me - El Paso, Texas

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We gave a big tip $10 to the cook then got charged gratuity for the 2 of us an extra $10 for the cook and service we had no idea that they would do that! read more

Koze - Cook - Sushi Bars Near Me - El Paso, Texas

Great place for wonderful evening with friends getting together for a fine dinner. The menu was impressive with a lot of food options. The food was delicious and appealing being well put together in presentation. The service was top notch and on the ball! I highly recommend this place! read more

The food was decent overall. We opted for hibachi at a regular table for more privacy. The portion sizes were generous, but the vegetables in the hibachi were slightly undercooked and could have used more time on the grill. The chicken was a bit tough, and the beef, which we requested medium rare, arrived well done. The avocado eggrolls were also tough and dry. On a positive note, the tempura veggies were excellent--crispy and served in a large portion. The service was okay, but my first cocktail took quite a while to arrive and wasn't delivered until we were already halfway through our appetizers. read more

Koze - Tempura Veggies - Sushi Bars Near Me - El Paso, Texas

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Went to Koze last night with a party of nine to celebrate my daughter and husband's pregnancy. We figured that Koze would be a great experience for the family because who doesn't love a good Teppanyaki? We were seated, the waitress came to take our drink order but when she brought drinks to our table she would hand the drinks on the ends of the table to put them where they needed to be. No problem. Now the soup and salad come out & the same thing. Handing us food on the end to pass to the middle. So when it was handed to me, I said you can walk around the table and place the dishes where they needed to be. We're already paying a gratuity for a large group but that doesn't mean that service declines because it's automatic gratuity. Then the piling up of dishes on the table. So I put those on the stools that were stored behind me. Chef comes out for the show. He was very nice and the food was great but the show was lackluster and a little sloppy. This is not to bash the restaurant but if I'm paying $$$, do your job. Make it an experience for the consumer. Benihana does a better job and if you're trying to achieve that level (not a high standard either), put a little more effort into it please. El Paso restaurants could learn about how to properly serve because it's not only like that in this particular restaurant. When you try to sell your restaurant to the public as a "higher-end" restaurant, you have to meet the mark. Probably won't be going to either Koze again. If we want Teppanyaki there's a Chinese buffet on the east side that has Teppanyaki. You'll pay less and expect less of a standard. Music in the background was the euro-techno music that most high-end restaurants play in the city. It's 2025, euro techno is so late 90s/early 2000s. Just saying. read more

Amazing food and service is awesome. There was some confusion amongst my family about the reservation so I had to call twice to change them and they were super helpful and nice about it. read more

Stick with the hibachi and avoid the sushi. We got food poisoning from the sushi here. Hibachi was fine.

Koze is always good, the food is fresh and delicious. Great friendly service. It my go to spot when visiting El Paso.

Host was bordering on RUDE. I worked in restaraunts for years so I know when someone is working efficiently and when they are not. He did not work efficiently. I had been there before and I knew I would order the fried rice since it had been good. The waitress was fine, much better than the male waiter I had last time. We all ordered the box lunch special and two of us wanted the fried rice. They give you a small carve out of rice, a little over a cup, I would say. They charge $5 to each person requesting fried rice. REALLY. An extra 10 bucks because two of us were going to have one cup of fried rice instead of white rice. THe chicken I had the first time was much better than the steak I had the second time. Seriously will not go back there. Twice was enough. read more

I'm going to give you an objective review here so you know what to expect---not based on speculations or feelings, just real objective observation. 1. The chef was super-low energy and barely talked to us, maybe some smile here and there but by and large he looked like he didn't want to be there--this is of course of chef-dependent. He cooked our food and said "thank you" and left. Not what I used to expect in a hibachi restaurant. 2. 4 of us ordered New York steak, with one of my son ordering an extra for what should have been a total of 5 NY steak. The problem is you don't see 5 New York steak, we saw 3 small slices of New York steak--it was divided between the 4 of us when it was cooked. How is this right? We ordered 5 New York steak then we should see 5 New York steak that we paid for. My wife ordered a Filet Mignon and she got all Filet Mignon to herself which makes sense, and so we should have all got 1 whole new year steak per person, not 3 small pieces divided to all of us. I wonder if we all got filet mignon and if we would have gotten all filet mignon? 3. Price--extremely expensive for what you get. 4 or more parties gets mandatory 20% gratuity, not 6 like most restaurants. Then the server will ask you if you are willing to give extra, anything extra will go to your server. Wow!! Consider above and decide for yourself if it's worth it. read more

There were some issues here... the server forgot utensils, some things were messy, etc. However all of that was promptly eclipsed by the best filet mignon I've ever had. It was absolutely melting I'm your mouth kind of cut, perfect temperature. Would have given 3 stars but the stake truly worth every penny. Also the rolls were very good. read more

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Their menu on the website is not updated and they try to charge extra for options that the menu says are included. Staff is rude. Takes way too long to get your food. They have a 3% surcharge on credit cards regardless of how much you spend. Food was mediocre at best. Never again. read more

Love going here! They are absolutely the best teppanyaki place I've been to! I'm from Cali and this seriously is the best! As soon as you walk in, you are greeted with smiles and they seat you, i recommend making a reservation prior because you'll get seated quicker but not to worry, they are usually on top of it. The staff is friendly and the food taste amazing! Also kid friendly which is a plus! We have two little ones! Love the atmosphere as well! And there's a little backdrop area where you can take pictures! I brought in my little Fuji film Polaroid camera! read more

Koze - Reservations for uncles birthday Jan 2022 - Sushi Bars Near Me - El Paso, Texas

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First timers ... I decided to bring my grandparents here for Sunday dinner. It was the best decision I could have done because our experience was awesome. We had a chef named Ricky and he made our first time experience very entertaining. So many laughs and tricks up his sleeve that I am gonna see if I can ask for him again when I return. Not only was our Teppan chef great, but our server Julio was extremely attentive and very helpful. By far great customer service and the food is DELICIOUS. Unfortunately, I tried to order lobster and apparently there's a shortage in almost every restaurant ( from what our server Julio informed us about) soooo with that said, if that's what you're looking for make sure to call first before coming. I wish I knew about this place sooner because it's definitely like a little hidden gem. I'll definitely be coming back again:) read more

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Very good food and very good service Friendly and family friendly atmosphere Highly recommend read more

This place is amazing every time we go. From the cocktails to the menu to the feel of the establishment. read more

Hostess messed up wait time because others also with no reservations came after we were not accommodated for being first for service. Manager tried to lie and say they had reservations when clearly they didn't if they are given a time to come back. Pure discrimination. Make it make sense. At Here before food was great.bpoor customer service read more

Sushi was really small. I ordered takeout and ordered 3 rolls. Still was not full. It did look nice inside tho, and the people were chill.

Whether you are here for date night, a work function, or a family dinner, Koze is the perfect environment for all. Although it is on the pricier side, you will not leave here hungry. One thing that really set this sushi/hibachi restaurant from others is that they will allow for adults/kids to pay the price for one hibachi dinner and split it. This made date night very affordable for my spouse and I, who wanted a sushi roll and a hibachi dinner. Our chef was great and cooked our food to perfection. Clean environment and good atmosphere. *make sure you make reservations ahead of time, as they get BUSY! read more

Ambiance. The restaurant was clean and the general feel of the place was fine. Service. 2 categories. The teppan chef and wait/management staff. The teppan cheff was awsome. Funny, engaged and entertaining... This brings me to the food. It was super good... Only issue was my daughter requested her steak medium rare and it was overcooked... Chef immediately brought out another piece of filet mignon and cooked it correctly. I'm sure it was not his fault.. And here is my next and biggest issue. The wait tress and her manager. Since we arrived, the waitress rudely asked as we sat down if we knew what we wanted since they were in a touch and had other reservations to cater.... We ordered and because she was in a rushed/ I don't care mood, probably wrote down our steak wellness preference wrong. Not a big deal... But, when she came back with the drink order, as she ruched to serve them, she reached over the hot grill and spilled tea on us... She was too lazy to walk around the grill and burned herself whe serving improperly. Strike 2. Then, our salad, soup and appetizer came in after the teppan grill chef had already started cooking, no apologies, no Zou sauce saucer placed on out table. Strike 3. As we ate and drank our drinks and had appetizer, soup and salad bowls ready to be removed from the table, she never showed up to clean and offer refills. Has to chase down other waiters to take empty plates and ask for tea and water refills. Strike 4. Finally after a great experience with our teppan grill chef, we requested the 2 check that was separate between the couple we were with and us... To our surprise, the restaurant added a 20% tip and a blank space for us to add additional tips. I requested this service charged removed since we decide what the service was worth..not the restaurant. Manager came to my table and said since we knew each other (our couple friends) it was consodered a group of 4 not two groups of 2.... The manager decided to go pick up the reservation sheet and make it a point to bring it to the table including a menu to highlight the fine print stating a mandatory 20% gratuity on parties of 4 or more but advised he was not going to argue.... Super defensive. I advised that I would determine the gratuity the waitress deserved and if he kept making a scene, he would be the reason why the servers tip would decline to zero usd. He kept on arguing and after he ended up doing what I asked, we made sure to ZERO OUT the gratuity and go on our way. Lime I said above, the food, chef and ambiance were 5 stars bit the waitress having a guaranteed 20%tip don't give a shit about service.. And all they do is take the order and bring soup.. Totally not worth a 40usd tip. Hopefully customer realize they are getting double dipped and duped.... Stand up for your right to pay for services received and not because you are 4 or more in a party where she or he only bring drinks, a bowl of soup, take your order and never show up again to the table. Visited today at 6pm.. Eastside location. Will not name the staff members involved but they know exactly who they are. I will be reaching out to various government regulatory branches to see if their forced tipping practices are legal as well as finding ways to warn others who are being robbed by forced gratuity plus an additional blank line on the receipt with tip suggestion for patrons to tip again. Very sneaky! I'm there to eat and not to read the fine print on the menu. read more

Best sushi on earth. Ask for Tommy. He will create masterpieces of sushi. I typically walk in and just ask him to create rolls for me. He knows what I like and don't like. Caution: he likes to use Chile torreados and habanero sauce. Start with his famous cucumber salad. Ask him to add something exciting to it. He always surprises me. Yesterday he made me a filet mignon sushi was was amazing. The wait staff there is phenomenal. Ask for Jesus. He is a pro read more

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I don't blame staff but more the owner. Most Japanese Restaurants I've ever worked at had their staff not just learn and know the menu but teach how it's said in Japanese. If you're going to culturally appropriate, then at least have the respect of teaching the meaning of temaki and maki. So speakin of rolls, had to be the smallest in diameter I've ever seen inside out rolls made. Even the layer of rice on the outside was thin. Wife was lookin forward to the ama ebi. When the heads came back, they stuffed it with who knows what therefore taking away from the natural flavor of the fried head. Green tea was initially watered down but the good staff fixed it. Miso soup lacked that basic umami flavor. Didn't have the tang that usually hits your throat from bonito and konbu. But hey, just add more hondashi and it'll be all right. Decor was fine but as I've said to those wanting to experience good food, it's usually the hole in the wall joints that have some of the best foods. Not gonna even bother posting pics. read more

Combo of steak and shrimp was delicious. MeT was tender with a great flavor. I'll be back.

Poor customer service!! The service will actually lie to you. The food is expensive and it is very loud in the restaurant. I will never return. read more

We had asked the server for the dessert menu when we first sat down and ordered our food, and totally forgot to bring it so we asked again and she didn't give us the dessert menu until the store was literally about to close. (Note we were there since 8). My mom had asked for some fried ice cream for her birthday but the server came back to tell us that they had already turned the fryers off and there was still 20 more minutes before they had to close. Was so excited to come here for the first time but never again. read more

The atmosphere is awesome for a large party. Their portions are huge, and the protein tastes extremely fresh.

Food was ok, service was so so. 20% automatic gratuity for 4 people and up. 3% credit card fee on top. Last time I go there... read more

Excellent food. Excellent waitstaff. Excellent chefs. Overall a really amazing evening for the family.

It is a good place to go have a nice dinner with your significant other or to have a good time with family.

This place never fails, we've been here several times for their teppan but this time we felt like trying their sushi and it was just amazing! We had the Machu Pichu and the Kamasutra roll, they were a bit different than what I've had but the flavor was amazing. Our waiter Gus was great, he was very helpful and attentive. Will definitely come back! read more

Koze - Sushi Bars Near Me - El Paso, Texas

Ahhh sookie sookie, now! After reading Jason J and Lurine F's reviews on Koze, I knew we had to get the crew together for dinner and this place did not disappoint. I live on the Westside and we do have a Koze in the neighborhood, but I had never been to it. Now I'm kicking myself in the butt for not checking out either one of these Koze's sooner. It's easy to see from the highway so you won't miss it at night and it's a pretty good size. There's maybe eight teppanyaki grills, a section with just tables, and a bar. Plenty of room and very accommodating to any size party. Since our party was shy of ten people, I called a reservation in ahead. I know they'd still have taken just as good care of had I not made a reservation, but they really went above and beyond. If you do want to be seated at the teppanyaki grill, I'd say call ahead no matter how many people are in your group because those tables filled up fast while we were there. A few of us waited at the bar until everyone else showed up, but the host allowed us to take a seat at the grill even though our party wasn't complete yet. Obviously that might not always be an option and probably not the policy, but I appreciate that they made the exception without me asking. Really, everyone we interacted with was just generally awesome. The table shared calamari tempura, gyoza, a salmon roll, a dragon roll, and a crunchy shrimp roll. The sushi was so yum! I'd go back just for sushi. The prices on the sushi were really good for the area and I didn't feel like any of them had unnecessary fillers. The appetizers were both under $10 each. Great prices again and I loved both of them. The gyoza made me realize that Koze is a little bit more than Japanese food, but more so a fusion of the locals taste and Japanese. The gyoza had melted cheese on top... I've never seen that before, but I fricken' loved it. The calamari tempura was delicious, big pieces of calamari with plenty of veggies. Everything was so dang good. The steak and shrimp were the go-to's of the night, but since I had never had swordfish before I decided to go for it. The chef came out and put on the food show that one can expect with a teppanyaki grill. There were lot's of laughs and some pieces of egg thrown around. As he cooked we had miso soup and a ginger salad. The ginger salad was good, nothing out of the ordinary. The miso soup was very different than what is typically served in EP. Big pieces of mushroom, green onions, and noodles (very similar to a very thin spaghetti). The broth was so tasty. Koze serves some of the best miso soup in the city. I really liked the fried rice which is crazy because I'm normally not a fan. The swordfish was so yummy. Of course teppanyaki grills are a tad pricey, but it was totally worth it. Not fishy in flavor, very meaty, smooth... really good. By the time everyone was done eating I knew I was way too full for any dessert, but from what I saw... this is the place for some decadent desserts. Sakino T's tempura ice cream was the best looking I've ever seen and Amos S' cheesecake looked perfect. I definitely will be trying the dessert next time. read more

Koze - Swordfish with fried rice and veggies - Sushi Bars Near Me - El Paso, Texas

Love the Sushi! Expensive but worth it! Hibachi grill is amazing!! Definitely recommend if you're looking for something fancy.

We came here for lunch & ordered the bento boxes. It was a great deal around $11. It came with miso soup, rice, salad, 4 pieces of California roll & two pieces of pot stickers. Service was great and food was on point. Very nice place with nice seating. read more

Koze - Bento box with salmon - Sushi Bars Near Me - El Paso, Texas

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Overpriced and automatically charges a 20% gratuity charge. Costco and Sam's Club Sushi is more delicious than this spot. $40 for rice, vegetables, 2oz steak, and 2oz chicken. The show they put on is mediocre they need to take lessons to make it exciting. They didn't even do the onion train. So disappointed and dissatisfied with Koze!!! read more

As a Japanese person, I gotta say it wasn't really authentic Japanese type of teppanyaki but I liked it. Huge place and so many seats available. They also have a small bar counter. The chef was very fun and nice. He will show you tricks on the grill so this place is also good for families with kids. read more

Koze - Rolls with shrimp inside - Sushi Bars Near Me - El Paso, Texas

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Horrible experience. I want to say that this restaurant was having serious issues with the new opening rules after the Covid shutdown but I'm just not sure they could have screwed thus up so bad! The service was slow and incompetent. We were the only people seated in the main dining room away from the Teppan tables but they were at times too attentive and then not attentive enough. My teenage daughter ordered her standard Shirley Temple drink and they put too much grenadine in it and not enough ice. The Miso soup was lukewarm. We all asked for our steak to be cooked rare, instead it was medium. We also had members of the table order scallops and lobster, the scallops were inedible and the lobster was just okay. In the end, the meal kind of sort of filled us up but was really bad all the way around. I doubt I will ever return. Just not worth it, I hope they get their act together. read more

Normally I don't do this. But I thought it would be appropriate to give this place a third updated review, since tonight was the first time we ever tried their table side dining as opposed to their classic hibachi. Tonight I ordered the NY strip steak with a lobster tail. This dish is sort of done in a familiar, Americanized type cuisine. Only they offer this thicker than usual sauce on the side which somewhat resembles soy (only more sour) and the choices for side dishes are quite limited and rather unorthodox for this type of plate. Needless to say, I opted for fried rice as my side. The steak was decent enough. As usual, I ordered mine medium and they nailed the temperature. And whilst the steak could have used more seasoning, it wasn't bad. It was rather decent actually. Oh, in the photo I uploaded, you'll notice they top this off with fried onion strings. Ya know, this concept *could* work...only the particular onion strings they used were completely bland and therefore...utterly pointless to even include with the dish. Came off more like a garnish to me. Frankly, if I were making a similar dish at home, I would use French's fried onion strings....as those come in a can pre-seasoned. The lobster tail was decent as well. It was nice and tender, though I find it interesting that the menu describes this tail as being cooked in a garlic butter sauce yet...it tasted like it could have used a little more butter. Again, this concept *could* work...if we weren't in a Japanese restaurant and they offered a side of melted butter like they do in American restaurants. But I figure at this point I'm just nitpicking. The ultimate point of this review is to give an update on their table side service, since the menu options change, as you aren't really getting hibachi. The sushi options are still available. As for the service itself....it was slow. I honestly felt like they only had one waitress to spare for the entire section. Either that, or she was severely tied up with an overly large party elsewhere. Overall...it doesn't change the rating of this place for me much. Still a fan...who's also still waiting for a better option for hibachi to turn up somewhere in this otherwise diverse city. read more

Koze - Improved onion soup recipe? Could be. - Sushi Bars Near Me - El Paso, Texas

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