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VALLEJO, CA

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Kohl's

2.7 (94 reviews)
Closed • 9:00 am - 10:00 pm
Updated 3 months ago

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Lauren S.

Hey Kohl's, I know I have literally forgotten about you for like five years, but I'm back and I'm proud of you! So while shopping for new clothes for a new job ( yippee ) I came across some great finds. Three end of summer dresses, light kimono, and cute earrings on clearance. Score 1 extra point! My favorite was accidentally walking into the newly opened Sephora (Makeup Haven) smack dab in front by the registers. I have to say kudos to the staff cause they were on top of customer service today...I must have gotten there at a super good time. I' ll be coming around more often but, Ciao for now...

Jennifer B.

The very first Kohl's I disliked. I guess I've been spoiled by the ones located in Redondo Beach and Torrance. Gawd, there's so much I want to buy from both those stores but being on a budget, I've had to refrain so many times. But not here. The variety here isn't good. Even with the buy one, get one 50% off sale. I came through with my Mom because we had a $110 Kohl's cash/voucher to burn. (It was going to expire in a couple of days, so we had to take advantage of it.) Parking = not an issue. Huge lot. Our focus was the home department, so we headed straight upstairs soon as we figured out its location. I needed a few things in the kitchen (cutting board, rugs, maybe a couple of frying pans.) Mom wanted to get another set of sheets (the same ones she got at the RB store.) We were both disappointed. Cutting boards: the only one they had was a pair off the Food Network brand for $30. Skipped it as they weren't the sizes I was looking for in the first place. I also thought, "Damn, that's pricey for cutting boards!" Ditto the frying pans, they were incredibly expensive. Rugs?! I couldn't even find where they were! Mom couldn't find the brand of sheets she wanted either! And then we sorta ran out of anything we wanted to buy. The variety they had in this store was so minimal, but with the $110 to burn, we just started getting stuff we didn't really need: socks, stuff off the clearance racks, even a Snoopy stuffed toy for the awesome price of $2.50, etc. We did see a few bargains ($7.99 leggings, $5 kitchen towels.) As if we weren't dismayed enough, the leggings and kitchen towels were coming up with the wrong (much higher!) price as they got scanned. I had to cancel the whole transaction so I can go back upstairs and take pictures of the signs to show the staff. Long story short: they are all mislabeled. Which is very MISLEADING! And annoying! Finally, there wasn't a corner that wasn't cluttered. There was always something out of place regardless of where I looked. The whole experience was dull. The home department was just drab. We were both taken aback by how disappointed we were. Unless I score more Kohl's cash and have to spend it immediately and this happens to be the closest Kohl's to me, a follow up visit is highly doubtful.

At customer service

Kudos to Kohls vallejo staff!!! I misplaced /accidentally left /dropped my Apple Watch I think in the dressing room this week. Lo and behold I went back and they have it in the lost and found customer service. Thank you so much to the person who found it! I seldom go there to shop, maybe now I will. Thanks again.

I just spent 300 dollars in 10 minutes if I would've had more time. Probably more. Losing a good customers because of bad service

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15 years ago

Went to about five khol's lately. This is by far the longest lines and worst selection. Drive to Marin!

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12 years ago

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16 years ago

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11 years ago

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Review Highlights - Kohl's

“Tracie in customer service was such a huge help and attended me so nicely and patiently.”

Mentioned in 2 reviews

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Citi Trends

Citi Trends

3.1(16 reviews)
2.4 mi
•$

I have to agree like a lot of people have said on here, citi Trends is just another place lolr Ross…read more& Macys but a little better to me! Especially when it comes to prices! :-) I came in here this weekend and noticed that the store had a great selection of jewelry oMG! It was so hard to choose from anything! Another good pro is that the selection of clothing is great for the big girls specially sizes large extra large and plus size. The employees do a good job making sure to ask if you need any help or assistance. And as we all may know I am all about customer service lol :-) way to go citi trends you have passed the test on customer service lol. I would definitely come back if I was ever in need for some more jewelry I love their selection!

Worst service ever, I used to go there often and every time I would go there, they would greet me…read morewith "welcome in" and that's not that big of a deal. The fact that they didn't greet me, but they had a horrible attitude when I was going to pay for my items and the cashier had not yet finish with the previous customer and yet she wanted me to get up all on her personal space to place my two items on the counter for no reason and got super bad attitude because I didn't want to because I like to keep my 6 foot distance at least from anyone at all time because it's my personal decision and their attitude is just pretty shitty. I wouldn't recommend anyone to go there and I probably won't go there anymore

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Citi Trends
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Kohl's - deptstores - Updated October 2026

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