I ordered shoes on 12/12/25 for my x-mas party on 12/19/25. I admit that I was cutting it close…read more The shipping date they promised was 12/19/25. I received an email on 12/14/25, stating that there was a delay in processing my order. I tried canceling on the app but was unable. I called in on the 16th to try and cancel and they claimed that the item was processing and that it could not be canceled even though it had not shipped. I informed that I had to buy another pair of shoes and that they were wasting their money and my time, because I was planning on returning the shoes. They kept apologizing for my inconvenience and saying that they understand. I told them that the customer service is received was poor and that I will not be patronizing their store in the future and will let the public know.

DSW does not get the recognition I feel that they deserve. I've been a DSW fan for years! This…read morelocation at Gateway Plaza, I honestly have never shopped in person. I usually come to pick up an online order, try on and look over my new shoes, and leave with a huge smile on my face. See: like a kid in a candy store. :) The staff here are always courteous, greets me when I enter the store, and helpful if I have questions or need to place an online order. The store is clean and a nice sized location. Needless to say, I'll be back ...what girl doesn't love new shoes. Plus, I'm always earning rewards, which keeps me coming back. This being the cherry on top of all the sales!! See ya again soon DSW! :)

An empty store in the plaza. More clothes than shoes. The shoe selection is scarce. They have a lot…read moreof ed hardy and von Dutch clothes. They also have another brand that I'm not familiar with. This location reminds me of a knock off shoe store. I will just have to stick to the Richmond location. The service was lacking. The 2 cashiers were more concerned about winning a shoe raffle than seeing if the customers needed help. The security guard was more attentive.

Unfortunately I was scammed by this store. Do NOT trust them…read more When I came into the store I spoke w Gabriella. I explained to Gabriella that I had placed my order at 6:33pm and although their email order confirmation says I can cancel my order within the hour, it did not let me. So, I called the store at 7:08pm and they said to come in and they could cancel it in the store. Unfortunately this is NOT what happened. Instead I was charged a second time. When I called and spoke w Gabrielle the next day, she said to not worry to wait 5-7 days for the refund to go back to the original form of payment. Well today is 7 days later and there's no pending credit or refund back to my card and only shows the two charges on my card. So I called the store back and asked to speak w a manager but since she was not in I spoke w Emily, the assistant store manager and she said that Gabrielle was not in and to call their customer service number at 1-844-362-4422. I called their customer service number and they were unable to help. They said they would take a message and someone from their online escalation dept would call me back within 24 hours. Luckily I can and will be disputing the duplicate charges with my credit card. They charged me a total of $371.46 for a pair of shoes. It sucks bc I spoke to their staff and thought they were good people and I empathized w Gabrielle's story about how some people have come in and stolen from their store before but in all honesty I can see why they do that if this is how they treat honest hard working paying customers. In short my only hope at this point is to dispute all Hibbett's charges with my credit card company and I hope that Citibank is able to refund me the disputed funds. Such a shame. I expected more from this store and its workers but just beware that they'll charge you twice and won't even blink twice with no conscious or consideration of what your situation might be. Do NOT shop here. Go elsewhere. Buyer beware!!!

Amazing people, one of the best sneaker store in the area. You'll be surprised what they haveread more

I got so much shoes from here but they need to show more shoes in the pictures because I can't see…read morethem that much

I loveeeee this store specifically! The management and service here is top notch. Very…read moreunderstanding, very friendly, great value and great shoes! The shoes out last any other pair of shoes I buy for my son such as Nike, vans, etc. these by far are most comfortable work shoes I've ever gotten and they always have the BEST deals! Thanks for the shoes! You guys are so amazing. I spent close to $120 dollars for 6 pairs of shoes! If I went anywhere else i would have gotten 2 pairs. If that! Plus my feet would have been hurting at the end of the day.

What made this place 5 stars?!?? Mercedes and Daisy! The…read morecustomer service, selection and buy one get one half off!! was above and BEYOND. MERCEDES deserves a raise!! Her knowledge of all company policies and willingness to help me and all the customers in the store was as good if not better than Nordstrom's. She was taking care of so many of us at once and never missed a beat! She even looks up Skechers numbers for her customers on her own phone. Store was super clean and organized! Totally worth coming out here! These beautiful ladies are the BEST!

Great store. So glad Vallejo now has a store like this…read more Huge inventory. Great selection of cowboy boots. Good selection of work boots also. Big selection of jeans, shirts, jackets and hats. And it smells like Leather, reminds me of the leather stores in Leon Guanajuato. Service was good. Attendants were helpful and friendly. I found and purchased a pair of boots that I really liked. I'll be back for more.

Out of thousands of boots, they only had six or seven actual cowboy boots. All the boots were…read moresquare toe with a low heel. Actual cowboy boots have been around since 1870, have a taller heel and pointed toe. Designed for use in stirrups, I've been wearing this type of boots for almost fifty years, so to go to (boot barn) and only find what I consider (undesirable) fashion boots was a disappointment. I went to Tracy to find standard cowboy boots-/

Best shoes store in vallejo best customer service People…read morewho work there are veRy helpful love spending money over there

Never opens on time!!! I've come here several times around 10:15 and they are never there. I've…read moreeven waited for 15 mins and no one shows up for their shift. Makes sense why they have 1 1/2 star. DON'T DO BUSINESS HERE!!!

I've been going to Victory for the past 7 years. I always…read morebuy my work boots and coveralls from them. Having the large assortment of boots helps out for choosing the right one and being able to see it in person, puts this place over online shopping. The prices are competitive and the service is great. Johnny has helped me every time I've been there and the entire staff is friendly.

I walked up to the front door. There were two guys standing there and two people standing outside…read more There was a large man that was working there with a long beard. He didn't even hardly acknowledge me and I standing there, and then I realize the lights were out inside and we could not enter. I asked the guy are you selling anything here? You must pay in cash I said ok! Well, he was selling to another gentleman so I waited patiently. He looked at me. Make sure you can pay with cash only I had cash. Waited another 10 minutes finally he finished. My turn....., but he decided to have a conversation with the customer before me another 15 minutes waiting. Are you going to help me? He didn't even acknowledge me. Please do not patronize the store. They have the worst service, especially the big guy with a beard. All I wanted was a belt how hard is it to find a belt 32 inches! I would strongly recommend not patronizing this place due to the worst service!!!

This particular Marshall's is clean, well lit, large and reasonably well stocked. Prices are…read moresemi-competitive with some large thrift shops. Since Marshall's has dressing rooms and a return policy and the thrift shop has neither, the dud rate on thrift shopping may drive the cost higher than Marshall's. Marshalls also has better hours than your average thrift shop. Overall, this Marshall's has better stock than other Marshall's and Rosses which were stocked to the ceilings with cheap exercise clothing and not much else. I also checked out the kitchen selection. It was temptingly low priced but I already have. I was looking for a really large 8-12 qt pot and boom! There they were and significantly lower priced than the thrift. Marshall's just joined the short list of my go to stores.

What can you expect from a Marshalls in the hood!…read more The clothes selection for men is horrible. It's either velour or polyester material for the clothing selection! This is isn't a 2000's rap video, I'm not trying to look like a member of Jagged Edge or 112, lol. I honestly just wanted a nice white or blue button dress shirt. Unfortunately I couldn't find one. The good thing is, their dog toy selection is great! But if you're a human male, this isn't the shopping experience for you. Thumbs down for the clothing selection for men. Overall 1/10 because I found a lamb chop dog toy for my pup!

If you live in Vallejo, Kohl's is a convenient go-to spot especially for Amazon returns, which is…read moremainly what I use it for. The parking lot is usually pretty manageable. It's not empty, but it's rarely packed, so finding a spot isn't a hassle. When you walk in, you'll usually notice security guards near the entrance, which I assume is due to theft in the area. Right away, you're also hit with a nice scent from the perfume section located near the front, it actually makes for a pleasant first impression. If you're there for Amazon returns, just know you'll need to head upstairs. There are signs letting you know that Amazon returns are on the second floor, and you can take the escalator up. Once you get there, there are additional signs directing you to the correct area, and the counter is clearly marked for Amazon returns only although you'll still see some people mistakenly trying to return Kohl's items there. The staff upstairs are usually friendly and helpful. One tip: make sure you already have your Amazon return code ready in the app before you get to the counter. It keeps the line moving and saves you from fumbling while others are waiting. After your return, they typically give you a coupon usually somewhere between 10% to 20% off your next Kohl's purchase, which is a nice bonus. Overall, this is my go-to spot for Amazon returns. I might occasionally browse for a quick gift or use the restroom, but it's definitely reliable and convenient for what I need.

I'm glad there's a Kohl's nearby and having a Sephora is such a plus. I like this location and…read moretheir hours are great. Associates always welcomes you as you enter the store. Prices do vary and I'd say it's still pricey unless they are on sale or clearance. Overall a good shopping experience. I like to order online and pick until when ready (saves me so much time).

They used to sell grills here, I dont know if they do anymore, but all i know is that most of the…read morepeople used to come here for that alone. The clothes are out of style. They got hats and beanies that make you think they are up to par with the style, but then you look through the rack of clothings and they have "Phat Farm" and "Rocawear". And my most favorite brand "Pelle Pelle". I didnt even know places still sell this stuff. Honestly, I would rock some of this gear if I wanted to feel like i was high school again for halloween.. Im going to give them 5 stars because this store truly represents my city and the style they still rep out there. Grills and baggy clothing.

Dude I love these guys. They polished my engagement ring for $5 fixed a watch for $10 and replaced…read moremy Honda battery for $5. All in 10 mins. I'll be back.